Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

TZ

Talia Zulty

Gambling & Casinos, 51-100 employees

Less than a year

5.0
March 2022

well organized team collaboration

Pros

It is a user friendly tool and it makes sharing ideas and projects with others simple too. Everything seems very well organized which helps keep work clear and manageable.

Cons

It does send a lot of notification emails which can be a bit much but that's something that can be adjusted pretty easily.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SS

Stephanie Smartschan

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
March 2022

Top task tracking that keeps teams aligned

Pros

Asana has been really helpful for keeping my team organized and making it simple to follow tasks across different projects. We can communicate directly inside each task which helps with accountability and keeps conversations tied to the work. One feature I especially appreciate is being able to set task dependencies.

Cons

My only real issue is that not everyone in my organization uses it so it ends up being less useful for some projects. If the whole team used it regularly, managing every project in the system would be much more effective.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

DSL

Donna Sterkowitz Lastra

Medical Practice, 51-100 employees

Less than 6 months

5.0
March 2022

Helpful alerts

Pros

Everything about it is simple and easy to use. It's pretty self-explanatory and the alert system does a good job of notifying me whenever a team member sends a communication.

Cons

I honestly cannot think of any downsides.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AK

Aram Koukia

Computer Software, 500+ employees

Less than a year

4.0
March 2022

pretty decent tool

Pros

It is a decent tool which makes it simple to create tasks and set up projects right away. After that it's really helpful to switch between different views like timelines, boards, lists and others depending on what you need. The search feature also makes it quick to locate tasks and projects and overall most of the functionality is user friendly and easy to discover.

Cons

Where it fell short for me was using it as a complete roadmap tool at a higher level. I expected to map out broader roadmap items with quarterly timelines and targets, then break those down into projects and tasks with more precise schedules. Instead, I ended up building separate projects for that setup like one for the big-picture product roadmap and others for the detailed project plans and they don't connect automatically within the platform.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

WW

William Watson

Financial Services, 51-100 employees

Less than a year

3.0
March 2022

Fast setup, limited flexibility

Pros

It was easy to roll out across a team which makes it a really good fit for startups, small businesses or any environment where speed matters a lot.

Cons

Using it just seems a bit confusing and it doesn't offer the same level of customization you get with other, more full-featured project management platforms.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

4

PC

Peter Craigen

Computer Software, 11-50 employees

More than a year

5.0
March 2022

Flexible alerts

Pros

Asana is great tool because the product is thoughtfully designed. The interface looks modern, the overall user experience is pleasant and there are plenty of notification settings that let me match the level of involvement I want with the software.

Cons

The hardest part comes up when the entire team is not using it consistently. That has been our biggest challenge with it because it becomes trickier to work with when adoption isn't shared across the whole team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

CS

Caroline Smith

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
March 2022

Project setup feels effortless

Pros

Getting projects, tasks and collaborators added is really simple and quick.

Cons

it's pretty frustrating that there's no way to integrate our Google Calendars.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AI

Asraful Islam

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
March 2022

Fantastic boards

Pros

this made me much happier than I expected. The interface feels excellent and the way you can drag, move and create boards is just amazing. I am genuinely impressed to have a service like this. Thanks a lot.

Cons

Up to this point my experience has been wonderful. I haven't run into any issues with it and only hope it keeps getting even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DA

Daniel Acker

Marketing and Advertising, 11-50 employees

More than a year

5.0
March 2022

Perfect fit for our agency

Pros

Asana turned out to be exactly what our 20-person agency needed. Before switching, we were juggling manual spreadsheets and Google Calendar just to keep track of project deadlines. Once we started using it, the chaos of managing multiple clients and several projects for each one became much more organized.

Cons

One thing I'd still love to see is a built-in productivity integration that works alongside the project management data. We currently rely on Harvest for time tracking but it would be really useful to also see insights like which team members are handling the highest volume of tasks and similar workload metrics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

AH

Adam Hundley

Marketing and Advertising, 1-10 employees

Less than a year

5.0
March 2022

Stays on top of every deadline

Pros

It has really helped me keep my to-do list organized, manage my time better across multiple projects and stay on track with project and task deadlines.

Cons

There was a bit of a learning curve in the beginning but after spending around 20 minutes understanding how it works, it became simple to use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

EL

Eduardo Linardi

Education Management, 11-50 employees

Less than a year

5.0
March 2022

Better task ownership

Pros

Keeping track of who is responsible for what and when it needs to be done becomes much more manageable.

Cons

Getting started can feel a bit complicated if you haven't used a tool like this before. The controls are also quite sensitive so items can shift around unexpectedly at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FD

Francois Deysel

Environmental Services, 1-10 employees

Less than 6 months

4.0
March 2022

Top powerful planning

Pros

One feature I really appreciate is the archiving option. The timeline view is excellent for seeing project schedules and working with Gantt charts and the workload tool helps managers distribute tasks more evenly across team members.

Cons

Quite a few project management features depend on integrating with other apps which can be limiting. The initial setup also takes time because the platform's open-ended design makes it harder to configure at first.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

KL

Kevin Li

Management Consulting, 11-50 employees

Less than 6 months

4.0
March 2022

Reliable workflows for client projects

Pros

While I was with the organization, we used Asana mostly to keep track of every project we handled for clients. It was simple to manage and the workflow worked really well.

Cons

At times it could still feel a bit confusing so adding more features to support project tracking would make it better.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

7

SB

Sarah Brehm

Entertainment, 1-10 employees

Less than a year

5.0
March 2022

Company-wide project visibility

Pros

One thing that's been really useful is how we can set up several areas across the entire company. It gives us a clear way to keep up with each team's progress and mark projects off once they're completed.

Cons

I haven't come across much to dislike about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AM

Ami Me

Accounting, 51-100 employees

Less than a year

5.0
March 2022

Perfect clean interface

Pros

Overall it is a reliable tool and the interface is clean and pleasant to work with.

Cons

One thing that could be better is how groups are surfaced because it was a bit difficult to find the ones I belong to.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10

NK

Naveen Kanithi

Education Management, 11-50 employees

Less than a year

4.0
March 2022

Team communication that clicks

Pros

Keeping in touch with everyone on our organization's basketball team is really easy with this tool and it makes team communication feel effortless.

Cons

The tougher part with tools like this especially this one, is getting every team member to learn how it works inside and out and consistently use it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

L

Luciano

Information Technology and Services, 1 employees

3.0
March 2022

Asana Review

Pros

With Asana, the tasks are simple to follow and aid in seeing what has to be done for each major phase and the overall project.

Cons

I dont like that Asana doesnt offer the following, the Option to assign tasks to individuals, highlight tasks, and send messages to PMs or Management.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

PM

Pulkit Mehdiratta

Information Technology and Services, 51-100 employees

More than a year

5.0
March 2022

Well crafted project tracking

Pros

Asana is thoughtfully built around the real challenges teams run into with project management. It makes it simple to assign tasks to teammates, manage project timelines and get a complete overview through the dashboards.

Cons

I think its voting setup could definitely be better. On top of that the BI charts feel a bit outdated and primitive so that area could use more attention and improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

AE

Aisha Edwards

Financial Services, 51-100 employees

Less than a year

5.0
March 2022

Top organized projects

Pros

Keeping multiple projects set up organized and easy to track has been one of the best parts of using Asana. It cuts down a lot of the chaos and time spent when working across different clients or departments. The integrations are also a big plus especially with apps like Teams, Harvest Time and Outlook Calendar.

Cons

One downside is that the basic version could use more powerful features. As many rules and reporting functions are locked behind a paid upgrade.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

CS

Carlos Salomon

Marketing and Advertising, 1-10 employees

Less than a year

5.0
March 2022

Fantastic for tracking client work

Pros

Being able to keep tabs on teammates' tasks across different clients and projects is incredibly useful.

Cons

When the number of projects starts piling up or a project wasn't set up properly from the start, it can become somewhat difficult to organize everything or get the most out of the reporting feature.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7