Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

I

Ibrahim

Mechanical or Industrial Engineering, 51-100 employees

Less than 6 months

4.0
April 2025

Excellent for planning work

Pros

It's very helpful to track team tasks and processes. It keeps the people assigned to tasks organized and I can easily keep an eye on project timelines and see how everything is progressing.

Cons

A lot of the key features are only available in the premium plan which makes tracking employees and monitoring key metrics limited if you're using the free version.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

S

Samuel

Civic & Social Organization, 51-100 employees

More than a year

4.0
April 2025

Works well for small tasks

Pros

We use it to plan program tasks, event agendas and training days in a really simple format. I love how visual it is with boards and timelines and it's easy to see what's on track and what needs extra support.

Cons

As projects get bigger and have more sub-tasks, the dashboard can feel overwhelming. It also takes a little training for new team members who aren't used to task management apps, so onboarding can be tricky.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

RI

Rafael I.

Construction, 101-500 employees

More than a year

4.0
April 2025

Game changer cloud-based service

Pros

This has been a game changer for managing projects and because it's a cloud-based service I can access it from anywhere without needing to install or set anything up on my computer, that convenience alone has saved me time. Also, I find the set of features very helpful for simplifying project oversight, everything from tracking projects and individual tasks to deadline alerts and automatic updates to task statuses makes keeping work organized much easier.

Cons

There are a few tools I find missing in Asana, notably, it doesn't offer a native Kanban board option so I've had to make do with the Gantt-style project manager despite being much more comfortable with Kanban workflows. I'm really hoping they'll add a Kanban view in the future because that's what I'm used to and it would fit my process better but otherwise I haven't run into any other significant problems so far.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

4.0
April 2025

Incredibly useful for monitoring

Pros

From my experience, it's incredibly useful for monitoring team tasks and workflows because it helps the people assigned to work stay organized and lets supervisors effortlessly keep an eye on project and task timelines.

Cons

That said, I've found that many essential features require a paid plan which means important metrics and the ability to track employees are much more limited when you're stuck on the free tier.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

SR

Samuel R.

Civic & Social Organization, 101-500 employees

More than a year

4.0
April 2025

Organizes tasks with visual elements

Pros

We rely on Asana to organize our program tasks, schedule event agendas and map out training days using a simple layout because of the visual elements like boards and timelines, it's simple to identify which items are progressing well and which ones require additional attention.

Cons

I find that once projects expand and pile up sub-tasks, the dashboard can feel rather cluttered and overwhelming and new teammates who aren't used to task-management tools will need some hands-on training to get up to speed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

DP

Derrick P.

Education Management, 500+ employees

More than a year

5.0
April 2025

Simple dashboard and quick support

Pros

For me the user dashboard is refreshingly simple which makes navigating and locating features effortless and I also find it simple to maintain, additionally, the customer support team responds very quickly whenever I reach out.

Cons

So far, things have been excellent, ever since we rolled Asana out across our organization I haven't come across any issues or anything I could call negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JW

Jaime W.

Education Management, 500+ employees

More than a year

5.0
April 2025

Changed project management

Pros

Using Asana has truly changed how we manage projects and despite the cost I feel the pricing is justified because the features deliver real value, plus I've found their customer support team to respond quickly and helpfully whenever we've had questions.

Cons

It's been working smoothly for our team and I honestly can't point to any real drawbacks about Asana because I love how it operates and how it supports our workflows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Sarah S.

Education Management, 101-500 employees

More than a year

4.0
April 2025

Full control over tracking tools

Pros

What I really appreciate about Asana is that it lets me monitor every single project in one place while offering full control over rules, custom tags sorting options and all the other essential tracking tools I rely on daily.

Cons

I've noticed that whenever I come across problems with Asana, the support team can be slow and unresponsive which is frustrating because I would much rather have a live chat option for quicker help instead of being forced into filing a support ticket and waiting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

4

Functionality

8

PD

Pat D.

Hospital & Health Care, 101-500 employees

More than a year

3.0
April 2025

Simplifies remote work coordination

Pros

Using Asana, I've found it makes coordinating remote work much simpler allowing me to keep tasks, deadlines and team conversations organized and easy to manage across different locations.

Cons

To be honest, I feel it doesn't justify the price tag because it isn't particularly distinctive compared with other tools so I don't see a ton of added value for the cost.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

7

MF

Marina F.

Information Technology and Services, 101-500 employees

More than a year

4.0
April 2025

Incredibly user-friendly

Pros

For me it's incredibly user-friendly, I find it both attractive and highly functional, with an simple interface, intelligent automations and excellent features for working with my team.

Cons

I'm not a fan of the board view, having used similar kanban-style layouts in other tools, I find Asana's implementation feels noticeably different and less simple for my workflow.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

ZS

Zoe S.

Education Management, 500+ employees

More than a year

5.0
April 2025

Simple with great support

Pros

One thing I really appreciate is how simple it is to use and maintain and whenever I've needed assistance the customer support team has been genuinely helpful and responsive.

Cons

Overall it has been running smoothly for our team and I don't have any negative feedback to share about Asana right now but if any issues arise I will make sure to provide an update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Mara S.

Marketing and Advertising, 1-10 employees

More than a year

4.0
April 2025

Solid tool with great support

Pros

I've found this to be a solid tool for managing work and projects, offering a powerful set of features and responsive customer support that usually helps me when I run into issues.

Cons

In my experience it doesn't offer the same level of flexibility that some competing platforms do and I often feel the pricing structure isn't as competitive as alternatives on the market.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

JG

Joy G.

Design, 1-10 employees

More than a year

5.0
April 2025

Extensive capabilities in one platform

Pros

For me Asana brings together an extensive set of capabilities, from assigning and tracking tasks to organizing full projects, coordinating collaborative workflows, overseeing resources and even providing real-time chat, all conveniently housed within a single platform.

Cons

I had been come across ing an annoying auto-logout bug on Asana's iOS app but our internal support team identified and fixed the issue for me early last year, resolving the problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT

Jamie T.

Veterinary, 11-50 employees

More than a year

4.0
April 2025

Excellent for team organization

Pros

I found Asana to be an excellent platform for keeping our team organized and ensuring everyone stayed on top of shared tasks and it was simple to use with the team reacting positively after we rolled it out.

Cons

Honestly there isn't anything negative that I can come up with regarding Asana, in my experience it was incredibly user-friendly and simple to learn so I had no trouble getting comfortable with it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

BO

Babatunde O.

Marketing and Advertising, 101-500 employees

More than a year

4.0
April 2025

250 free automations monthly

Pros

For me and my team, Asana gives us 250 automations each month which significantly simplifies our workflows and frees us from constantly worrying about extra costs for project automation so we can focus more on actual work rather than repetitive setup.

Cons

I do miss the Kanban-style boards that other project management tools I've used tend to include and while that's a noticeable omission for my workflow, apart from this there aren't many other real drawbacks I can point to about Asana.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MA

Mosope A.

Biotechnology, 101-500 employees

Less than 6 months

4.0
April 2025

Variety of view layouts

Pros

I've found Asana provides a variety of view layouts to pick from which makes it simple to tailor how I look at work and it's also simple for me to organize projects and assign tasks to teammates.

Cons

What annoys me the most is the absence of native time-tracking so I have to rely on and stay logged into a separate third-party app to capture hours which interrupts my workflow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

VR

vanessa R.

Entertainment, 1-10 employees

Less than 6 months

4.0
April 2025

Switch between board and calendar

Pros

One thing I really appreciate is being able to switch between board and calendar views which helps me build a more complete understanding of my workload.

Cons

It usually takes me quite a while to get everything organized, set up templates properly and roll the system out to the rest of the team and before long things can get pretty chaotic.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

AR

Albert R.

Consumer Goods, 11-50 employees

More than a year

5.0
April 2025

Excels as task management tool

Pros

I find Asana really excels as our company's task management tool because it's simple to set up, assign responsibilities to team members and mark work as done for both individual contributors and groups which keeps us organized.

Cons

Personally I'd like to see more frequent UI refreshes since Asana's current appearance is rather minimal and could use some visual enhancements to make the interface feel more lively and engaging.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

EG

Emma G.

Computer Software, 11-50 employees

Less than a year

3.0
April 2025

Easy to identify my tasks

Pros

I find it extremely simple to identify which tasks are assigned to me, no matter which project they're tied to so I never have to hunt through different sections to figure out what I'm responsible for.

Cons

From my perspective, a truly comprehensive project management platform should bundle a wider range of integrated features that you can use without switching between tools and while Asana is strong at task tracking, to me it feels mainly like a focused task manager rather than a full all-in-one PM suite.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AM

Antonella M.

Real Estate, 1-10 employees

More than a year

5.0
April 2025

Efficient for property projects

Pros

I love using Asana because it's so efficient for organizing and overseeing projects for each property I manage, I rely on tasks, sections and milestones to monitor every stage and more often than not all projects reach completion before their deadlines. Assigning work to team members, setting due dates and attaching files happens quickly and simplely and I appreciate that I can switch between multiple task views like list, Kanban, Gantt chart and tables. The numerous automations for repetitive work save me a ton of time and make it much easier to handle both many tasks at once and complex workflows.

Cons

As a daily Asana user, I feel it can be overwhelming for newcomers and usually requires some dedicated training because it offers so many different features, views and configuration options that take time to learn.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9