Total 2018 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

MM
Michaela M.

Management Consulting, 1-10 employees

More than a year

4.0

great for teams

Pros

I've found this tool to be excellent for groups because it helps teammates coordinate, share responsibilities and complete tasks with clear accountability which really organizes collaboration.

Cons

Running a one-person company, I don't feel it suits my needs well and I'd really like to find a way to justify using it as a solo operator because I can't perceive how it adds value for a small team of one.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

KK
Kelvin K.

Design, 1-10 employees

More than a year

5.0

automation saves time

Pros

Because Asana automates the stodgier parts of project and task management, I've found it indispensable for cutting down on the hours I used to spend coordinating work, beyond that, the platform's collaboration features and simple file-sharing capabilities are the ones I consistently praise and rely on when my team needs to work together smoothly.

Cons

Although I admit that Asana's interface and feature set can feel overly complex at times, it nevertheless reliably handles the tasks I throw at it and meets my requirements consistently so the learning curve is an annoyance rather than a deal-breaker for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SK
Sadhnaa K.

Information Technology and Services, 11-50 employees

More than a year

5.0

efficient and meets all my needs

Pros

Using Asana I'm able to handle all of my tasks efficiently because it organizes project planning, management and execution while also simplifying the monitoring of progress, the UI feels extremely simple and very easy to navigate.

Cons

I honestly can't point to any shortcomings because Asana meets my requirements across the board so I don't come across gaps in functionality for the way I work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ
Mercy J.

Construction, 11-50 employees

More than a year

5.0

inbox simplifies notifications

Pros

I'm genuinely excited about the inbox feature because it funnels all task notifications into a single, easy-to-scan place which helps me quickly spot what needs attention without hopping between different views.

Cons

For me it's easier to create, assign and prioritize tasks within this tool since the interface organizes those actions and lets me organize work more quickly than many alternatives.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

HW
Haley W.

Retail, 1-10 employees

More than a year

5.0

simple interface and great support

Pros

For me the interface is surprisingly simple to navigate and I've found their customer service to be outstanding, always prompt, friendly and genuinely helpful whenever I reach out.

Cons

At this point I haven't run into anything worth complaining about since everything works as I'd expect and hasn't caused me any frustration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK
Sreerag K.

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

top tool, no problems so far

Pros

From my perspective, Asana truly stands out as the top project-management tool because it lets me assign tasks, manage project boards, hook up integrations and access a whole host of additional features and I find it incredibly simple to pick up and use.

Cons

So far I haven't run into any problems with it, everything's been working smoothly and exactly as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL
Eitan L.

Marketing and Advertising, 11-50 employees

More than a year

4.0

feature-rich but pricey

Pros

As someone who uses it daily, I find it incredibly flexible, highly customizable and packed with features suited for everyday use.

Cons

That said, I have to admit the price is steep and although it's expensive, I do feel you generally get what you pay for when you compare it against other alternatives.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0

easy to set up

Pros

What I appreciate most is the organized interface, effortless configuration and a polished UI that makes everything look and feel organized.

Cons

Honestly I haven't run into any real problems while a handful of other users were initially reluctant to take extra steps, they ended up getting won over by how simple and easy it is to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC
Cyrus C.

Design, 1-10 employees

More than a year

5.0

simple and reliable

Pros

What I appreciate most is the app's simplicity and clean interface.

Cons

To be honest, I can't really point to many negatives about Asana because it reliably does precisely what I need it to do every day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Non-Profit Organization Management, 101-500 employees

More than a year

5.0

easy to use

Pros

I've found the interface extremely user-friendly and packed with capabilities, offering timeline views plus built-in project management tools arranged simplely so that there isn't a steep learning curve to overcome.

Cons

When multiple people are expected to execute the same task, I find it difficult because you must assign just one person or the other and then we end up managing the rest outside the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CM
Coralie M.

Information Technology and Services, 500+ employees

More than a year

4.0

excellent for complex projects

Pros

Personally I find it genuinely excellent for tackling complex projects that require coordination across many tasks.

Cons

At times it feels a bit overbearing and because some features aren't very simple, I find it hard to follow and genuinely difficult to use in those spots.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

SH
Saleem H.

Real Estate, 11-50 employees

More than a year

5.0

integrates well

Pros

Because Asana offers solid integration with a wide range of other tools, I find that it becomes a much more appealing and flexible option that meets my practical needs allowing me to connect workflows across platforms effortlessly. The interface is clean and highly simple and when I'm working remotely using Asana it genuinely makes my tasks more enjoyable and keeps collaboration smooth.

Cons

I haven't experienced any issues with Asana on my end so nothing negative to report from my perspective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
Angie E.

Insurance, 500+ employees

More than a year

4.0

easy to copy projects

Pros

I really appreciated how simple it was to copy and distribute entire project setups to my teammates because it saved us time and ensured everyone stayed on the same page.

Cons

For me the calendar feature felt a bit glitchy and was tricky to navigate so scheduling tasks wasn't as simple as I'd hoped.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SS
Sachin S.

Information Technology and Services, 11-50 employees

More than a year

5.0

highly customizable

Pros

Honestly I've found Asana extremely easy to tailor to how I work, letting me set up boards and workflows that match my process and it's become my go-to for planning organizing and carrying out projects, it also makes team collaboration fluid across assignments and provides a dependable way for me to monitor progress over time.

Cons

For me it satisfies all of my project management needs and honestly I can't point to any real shortcomings worth mentioning so I have no complaints to raise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WC
Winnie C.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

simple task feature

Pros

I appreciate how simple the tasks feature is since it organizes what I need to do and makes moving through the interface incredibly simple and user-friendly.

Cons

Although a few of my employees initially found the layout confusing and had trouble getting around, I noticed that with some training they began to pick it up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA
Martin A.

Information Technology and Services, 11-50 employees

More than a year

5.0

feature-rich but setup takes effort

Pros

I've been using Asana for a long time and in my experience it's a feature-rich platform that keeps team collaboration and project communication centralized, I can create task lists, assign items to various teammates, set deadlines and then effortlessly monitor progress and change statuses as work advances. Many of the workflow steps are automated and because it's highly configurable I've been able to tailor it to our exact requirements quite effectively.

Cons

At times, I discover that setting up customized workflows demands a considerable investment of time, significant effort and a solid level of setup expertise before everything runs smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH
Ramzi H.

Medical Devices, 11-50 employees

Less than 6 months

4.0

flexible interface

Pros

I really value how flexible it is and how simple the interface feels because that combination makes organizing and keeping track of tasks both simple and effective even when projects get messy.

Cons

For my part, I find the missing, true resource-management capabilities to be a real limitation since it forces me to rely on workarounds or other tools when I need to allocate people, time or workload precisely.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JH
Jesse H.

Recreational Facilities and Services, 101-500 employees

More than a year

5.0

easy to share projects

Pros

I find it very simple to use and I really like that I can easily share projects and tasks with other users on the platform.

Cons

Honestly I don't have many complaints overall but I do feel the interface could be refined and made more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SE
Stephanie Eaves

Ingerman, 101-500 employees

4.0

Calendar Needs Improvement

Pros

It's super easy to pick up, even for new users.

Cons

The calendar could be more user-friendly, it takes longer than it should to navigate.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

B
Brook

, N/A employees

3.0

Lacks Software Integration

Pros

It's really user-friendly, and I don't have to spend time figuring things out.

Cons

It doesn't integrate with other software, which means I end up doing a lot of redundant work.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

6

Functionality

5