Total 2018 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

TS
TIMOTHY SU

Partnership to End Addiction, 51-100 employees

4.0

so far so good

Pros

It gets the work done and helps us a lot.

Cons

It could use a more modern UX and would benefit from incorporating more AI-driven features to enhance functionality.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

J
Jennifer

Legal Services, 1-10 employees

Less than a year

5.0

10/10 would recommend!

Pros

Asana keeps me organized with both my personal and business life. I use it with my husband to manage household tasks, our bills and to communicate about projects like purchasing our next property.

Cons

It was a little tricky to learn at first and it took me some time to get used to using Asana for my daily tasks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

W
Walker

Mental Health Care, 1-10 employees

Less than a year

5.0

Workflow made easy

Pros

It has really simplified our work process with its excellent project management interface. It's been super beneficial for our company and has helped keep everything organized.

Cons

After using Asana for a while I feel confident about all its features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Daniela

Marketing and Advertising, 11-50 employees

More than a year

5.0

Task management pro

Pros

The ease of use, project organization and task assignment to the team are all excellent with Asana. The training materials they provide are really comprehensive, which helps me make the most of the platform.

Cons

I haven't found anything I dislike about it so far except perhaps its price compared to competitors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Beatricia

Information Technology and Services, 500+ employees

More than a year

4.0

Why we love Asana

Pros

We have able to cut our workload by 80% thanks to the computerized approval process. By eliminating repetitive tasks, we've boosted productivity. Many of our projects are well-organized and accessible via the mobile app. I no longer need to switch between platforms to view my spreadsheets; I can access them anytime I want.

Cons

I do not have many complaints about this program. Occasionally, there might be an unexpected glitch or a loss of functionality but these occurrences are extremely rare.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

S
Spenser

Writing and Editing, 1-10 employees

Less than 6 months

4.0

Strong teams, smooth collaboration

Pros

Its easy to use and add my team which makes communication and work more streamlined.

Cons

The cost was the only real drawback I encountered.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

L
Larissa

Retail, 51-100 employees

More than a year

5.0

My go-to work solution

Pros

Asana is a quick and simple way for me to track my tasks and communicate with my team on specific tasks which makes it easy to receive feedback and comments quickly.

Cons

There is nothing I dislike about Asana.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mayukh

Retail, 500+ employees

Less than 6 months

5.0

Asana: My productivity hero

Pros

One of the best things about Asana is how easy it is to track projects and manage tight deadlines. It really helps keep everything on track.

Cons

I think incorporating on-time updates and escalation mechanisms would help ensure deadlines are met more effectively.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

A
Ansari

Alternative Medicine, 500+ employees

Less than 6 months

5.0

My experience with Asana

Pros

My overall experience with Asana has been excellent. Its super user-friendly and the visual representations of our projects and tasks make it easy for others to understand what we are working on.

Cons

I do not see any functions that would make me dislike Asana.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Keith

Real Estate, 11-50 employees

More than a year

5.0

Simple yet powerful

Pros

It is amazingly easy to use. Instead of complicating things to justify its cost, Asana allows me to tailor the internal sheets exactly as needed which eventually makes collaboration with a widespread team easy.

Cons

The only downside is its level of integration with other software we use daily. We knew it did not integrate with some of the software we wanted but we decided it was still worth implementing in our business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

F
Frederic

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Manage projects with ease and power

Pros

Asana is a simple and affordable project management tool that works for all kinds of projects.

Cons

The design is not the best and the alerting system could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Steve

Food & Beverages, 11-50 employees

More than a year

5.0

Smart & simple maintenance

Pros

It has been really helpful for me in planning my maintenance tasks around the business. It keeps everything organized and on track.

Cons

I have not come across any major cons. I really enjoy using the program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Prasanna

Banking, 500+ employees

Less than 6 months

4.0

Get smart with Asana

Pros

I am able manage dependencies well with the timeline view thanks to Asana.

Cons

The cost is higher compared to competitors.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

E
Effendi

Automotive, 51-100 employees

Less than a year

5.0

Key to smooth project management

Pros

Project tracking and management have become much easier for me since switching to Asana. Its easy access from both desktop and smartphone has enhanced flexibility and improved my teams productivity.

Cons

I did like to see an easier way to integrate document folders with cloud storage to make synchronization smoother.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E
Emily

Marketing and Advertising, 500+ employees

Less than a year

4.0

My go-to tool for every day

Pros

My team and I use Asana daily for intake, project management and asset hand-off. It serves as a one stop shop for everything related to our projects!

Cons

I wish it was easier to review multiple timelines at once and the Gantt chart is not as flexible or visual as Microsoft Project or SmartSheet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

N
Natalie

Design, 1-10 employees

Less than a year

5.0

Ultimate PM Tool

Pros

Setting up and using Asana is pretty simple and time savvy. It helps me revise plans and stay on top of important deadlines.

Cons

I am not sure but I really like and enjoy using its UI and features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sandro

Information Services, 51-100 employees

Less than 6 months

3.0

Maximize efficiency in task management

Pros

Asana excels in task and project management with its clean, user-friendly interface. It simplifies collaboration and organization which allows me to create tasks, assign them, set deadlines and track progress in various views (list, board, calendar, timeline). Integration with tools like Slack, Google Drive and Microsoft Teams improves productivity and ensures a seamless workflow across different platforms.

Cons

Even though Asana has many strengths, it can sometimes feel cluttered with too many features which creates a steep learning curve for new users. The mobile app while functional, is less intuitive and lacks some features available on the desktop version. Additionally, the free version has limited functionality and the cost of premium plans can be quite high for small teams or startups. Some users including myself, may also find the notification system overwhelming due to frequent updates that can be distracting.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Alicia

Information Technology and Services, 500+ employees

Less than a year

5.0

Love how this tool keeps me organized

Pros

I use Asana daily to check my task status with my team and ensure we are meeting our deadlines.

Cons

Honestly, I haven't encountered anything that has been a real pain point for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Alternative Dispute Resolution, 11-50 employees

Less than a year

5.0

Best tool for CX project success

Pros

We use Asana to improve, maintain and project new ideas and implementations in the CX area. By combining clear strategies and tasks with the tool we avoid overlapping work.

Cons

The price is somewhat expensive for Latin America, but its worth it compared to other options. However, support does not seem to prioritize bugs or account issues much.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Josh

Alternative Dispute Resolution, 51-100 employees

Less than a year

5.0

Highly Recommended!

Pros

The calendar in Asana is very easy to use which makes scheduling times simple for everyone.

Cons

Syncing our calendars took a bit of time and is not always up to date.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10