Total 5800 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MS
Melia Sigmon

Media Production, 1-10 employees

More than a year

5.0

“Versatile organization for everything”

Pros

There are tons of ways to organize and keep track of information in Asana. I originally started using it for work and now I rely on it for planning events and managing personal goals too.

Cons

It has only crashed on me maybe twice. During those times, both the app and the website wouldn't load so I assume the whole service was down. It was definitely inconvenient but considering it's happened just twice in more than four years of near-daily use, it hasn't been a major issue.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

10

JV
Jose Vergara

Marketing and Advertising, 51-100 employees

Less than a year

4.0

“Easy project management companion”

Pros

A user friendly platform that's simple to work with and genuinely helpful for managing tasks, teams and projects.

Cons

There are a few hiccups with integrations like Teams although the platform itself performs quite well.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

6

Functionality

5

MG
Maria Garcia

Banking, 500+ employees

Less than a year

5.0

“Fantastic task prioritization”

Pros

Keeping important work in order is really easy with this tool. Planning organizing, creating and assigning tasks all feel simple and efficient.

Cons

It has never let me down when it comes to effective task and project management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JM
jeff mitchell

Sporting Goods, 11-50 employees

Less than 6 months

5.0

“Ideal task tracking that delivers”

Pros

Being able to assign tasks and clearly see when they've been completed is something I really appreciate about Asana.

Cons

One thing that would make it even better is a follow-up reminder for unfinished tasks sent to both the person who assigned it and the person responsible for completing it. An alert that can be set up when the due date is getting close would be really helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

BSL
Bastien St Louis

Medical Devices, 11-50 employees

Less than a year

5.0

“Powerful task tracking choice”

Pros

Right from the start the interface seems very user friendly but it still gives you everything needed to plan and track more complex projects with multiple tasks and deadlines. It's helpful to see upcoming work and task lists at a glance and assigning or sharing tasks with other team members works really well. The search function is also very powerful so finding what you need usually only takes a keyword or two.

Cons

there isn't much I dislike. A few features may require extra spending and the email notifications can get a bit annoying if you receive a lot of them but the settings let you adjust that to fit your preferences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

EG
Emily Goulet

Architecture & Planning, 1-10 employees

Less than a year

5.0

“Team visibility keeps us aligned”

Pros

Having clear visibility into project tasks has been a big win for our team. It helps everyone stay on track and makes it simple to see what others are working on.

Cons

The only downside has been that getting responses from customer service can be difficult.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

10

DA
Dustin Alise

Events Services, 11-50 employees

More than a year

5.0

“Versatile collaboration powerhouse”

Pros

Whether the work is simple or more involved, it brings a broad set of features that make it useful for all kinds of projects. I really liek that new tools and updates keep getting added so the platform continues to improve over time. It works especially well for collaborating with coworkers and clients and the integrations with apps I already use every day make everything more connected. Another big plus is how flexible it is as you can use it in different ways and customize the layout or view to match the kind of project you're managing.

Cons

For basic projects there honestly isn't much to fault. Once you start using it for more complex workflows though, there can be a bit of a learning curve. One limitation that comes up for me is when I need to copy or duplicate a section within a project. Right now, that cannot be done directly in the tool so duplicating a section has to be handled manually which is a little frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

PH
Peter Hilton

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Fantastic team coordination”

Pros

It is easy to use. Plus it makes communicating with coworkers simple and the navigation is clear and easy to manage.

Cons

One thing that hasn't worked well for me is managing reminders inside the platform. I also wish there were a better way to prioritize some tasks over others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LP
Lucas Pierce

Apparel & Fashion, 11-50 employees

Less than a year

5.0

“Clean task visuals”

Pros

Using this tool is not a hassle. The UI/UX is also user friendly and the simple way it presents tasks and data makes everything much easier to follow and manage.

Cons

At times there can be a bit too much going on with all the groups, subgroups and tabs which can make navigation feel slightly crowded.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KV
Kristina Volz

Consumer Services, 1-10 employees

Less than a year

5.0

“Real-time planning that delivers”

Pros

Being able to assign project sections, set priorities and place everything on the calendar is essential for our team. I also really appreciate the real-time updates since they keep everyone aligned and help projects keep moving without delays.

Cons

I'd still love to see an option to hide sections or features we don't use, just to make the interface feel cleaner and more organized.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

NR
Natalia Rodriguez

Oil & Energy, 500+ employees

Less than a year

5.0

“Task scheduling that just works”

Pros

Creating and scheduling tasks and projects for different teams is easy and keeping track of progress is just as simple. Managing ongoing work is also very clear and organized.

Cons

The performance has been absolutely excellent and honestly I don't have anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JRS
Jesus Roman Sierra

Pharmaceuticals, 51-100 employees

Less than 6 months

5.0

“Team organization done right”

Pros

It's become an essential tool for keeping the team organized. Being able to assign tasks is incredibly important because every employee knows their role at all times without having to keep asking what they need to do.

Cons

At times group discussions still need to be backed up with an instant messaging app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

VH
Victoria Heslop

Arts and Crafts, 1-10 employees

Free Trial

5.0

“All my priorities in one place”

Pros

Having multiple lists with different levels of importance all in one place was something I really loved.

Cons

Compared with some other trackers, this felt simpler to use but I still tend to lose track of the many different lists and would tweak the layout to fit the way I work better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Abraham

Mining & Metals, 1-10 employees

3.0

“Robust and Efficient.”

Pros

I appreciate that  Asana offers me a central location to keep track of all the information I need for each activity or project I am working on.

Cons

 There are some excellent features, but it might feel a little feature-heavy at times, especially for those who are new to project management.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

FR
Fazal Rehman

Broadcast Media, 500+ employees

Less than a year

4.0

“Project tracking works really well”

Pros

Project tracking is one of the most valuable features our organization uses and getting it integrated was easy.

Cons

The UI/UX could be improved to feel more beginner-friendly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

CT
Chiquita Taborn

Management Consulting, 1-10 employees

Less than a year

5.0

“Visual timelines that shine”

Pros

As someone who works better with visual planning, I prefer Asana because it handles project timelines and due dates really well and makes them much easier to follow.

Cons

One thing that could be better is duplicating tasks and subtasks across projects. We use it for event management and a lot of the time we end up rebuilding the same setup again for certain tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

EK
Erick Kane

Retail, 500+ employees

More than a year

4.0

“Versatile project control hub”

Pros

It covers a lot with its variety of features and broad integrations which make managing group projects feel centralized, professional, secure and convenient. Access is flexible and works well for remote teams, whether through the web platform or the mobile app. The app in particular makes collaboration from a phone very practical and its interface is well designed and capable. Team leaders can assign tasks clearly, tracking is also easy and it handles categorization, activity priority, reminders, notifications and deadlines really well. It also offers customizable dashboards and views, subtasks, workflow automation, attachments, comments, tags and basically everything needed for organized teamwork.

Cons

Pricing for larger teams is not especially appealing compared with other options on the market. Also, when the task list gets very long, loading can become slow which feels a little awkward for a tool like this. Aside from those points, I am satisfied with what it offers overall.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

9

AK
Allie Kensington

Publishing, 1-10 employees

More than a year

5.0

“all in one productivity hub”

Pros

Asana has been a one-stop hub for productivity, task management and planning ahead. The calendar tools make it simple to spot potential scheduling conflicts at a glance. I also really appreciate being able to use it across all my devices and keep everything synced between different team members' accounts.

Cons

Every now and then, I think of a feature I wish it included but most of the time they end up releasing it not long after anyway.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

HB
Heather Burns

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

“Top quick to learn”

Pros

This tool is very easy to use and using it day to day seems user friendly. Also it is simple to fine-tune and optimize once you're familiar with it.

Cons

A few people on my team didn't get comfortable with it as quickly but that seems more related to them not taking the time to learn it properly than to any issue with the tool itself.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

BM
barbara macedo

Oil & Energy, 500+ employees

Less than a year

4.0

“Real-time team visibility”

Pros

Keeping up with my team as work happens is really useful since I can see exactly what stage each person's tasks is in at any given moment.

Cons

It doesn't offer many features and the interface feels very basic and overly simple.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6