Total 5800 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JB
Josiah Bussing

Marketing and Advertising, 1-10 employees

More than a year

4.0

“Reliable reporting for remote teams”

Pros

This software is fairly easy to use and it's been very dependable overall. Once you understand how the reporting works, it's possible to pull information pretty quickly. It's also been really helpful for keeping a remote workforce organized and managed well.

Cons

One thing that has been really frustrating is how they handle paid customers on older plans. They seem to keep you on an existing plan, then introduce a newer, more expensive one and move all the new features there. I have been paying for over 4 years and it honestly feels like my plan has been left behind. The plan I am on, despite what I have paid for it, gets little to no support and the support teams don't even seem aligned with each other. On top of that features have actually disappeared over the last 2 years which is a terrible experience as a customer when you feel ignored and see features removed even after people have asked for them.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

6

PG
Pedro Gonzalez

Civil Engineering, 500+ employees

Less than a year

5.0

“Task planning that just works”

Pros

Planning organizing, creating, assigning and managing tasks and projects with this tool is really easy. Also it makes it simple to keep track of progress while work is moving forward.

Cons

I honestly haven't run into any issues using it since it fits my project management needs really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BZ
Bryce Zeigle

Non-Profit Organization Management, 51-100 employees

Less than a year

4.0

“Affordable project checklists”

Pros

The pricing was a big plus and being able to break a project into different parts with items you can actually check off was really useful. It felt very much like having a digital checklist for managing work.

Cons

One area that could be improved is document management especially when it comes to collaborating on shared files through third-party tools like Google or Microsoft.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

JT
Jason Tibolla

Construction, 51-100 employees

Less than a year

5.0

“Teamwide project clarity”

Pros

It keeps our whole team on track and fully informed about everything happening across our ongoing projects.

Cons

The only challenge was the initial adjustment that comes with learning a new software tool but honestly after about five or six days of using it, it started to feel natural and has actually helped me get a lot more done in an impressively short amount of time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

TM
Terri Miller

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

“Stays on top of every task”

Pros

The thing I like is that it keeps me focused on what I need to get done each day. I can finish a task and schedule it to come back next week or even next year, depending on when the project is due. I also use it for planning events and that works really well.

Cons

There's a lot to it so learning how to use every feature can feel complicated.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

BH
Bailey Hill

Media Production, 1-10 employees

Less than a year

5.0

“team friendly tool”

Pros

Asana is very simple for everyone on my team to pick up and use without any trouble.

Cons

I honestly haven't run into anything about this product that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Alexander Andrews

Media Production, 51-100 employees

Less than a year

4.0

“Valuable integrations for projects”

Pros

Its ability to connect with many other apps is what makes it such a valuable project management tool.

Cons

The communication and messenger interface could use some improvement.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

CP
Chris Parker

Construction, 51-100 employees

Free Trial

5.0

“Daily workflow win”

Pros

We rely on this every day to manage our processes and it does the job really well.

Cons

there's nothing major to complain about. Real-time updates could be a little better but overall no real issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DR
Deepak Ravikumar

Research, 11-50 employees

Less than a year

5.0

“Top helpful subtasks”

Pros

Being able to break work down into subtasks is really useful and the Dropbox integration makes it convenient to keep files connected to the work.

Cons

Linking projects together isn't very easy and it can feel a bit overwhelming for people who are new to web-based project tracking tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BJ
Bhavik Joshi

Financial Services, 11-50 employees

More than a year

4.0

“Powerful automation”

Pros

One of the best parts for us has been the automation features since they let us handle repetitive tasks and workflow steps without doing everything manually. The Agile project management support has also been really useful for the way our team works. On top of that it integrates with a wide range of integrations which makes it much easier to bring other tools into our existing workflow.

Cons

The one area that has been disappointing is the mobile app experience when working on the go. The apps feel quite limited and don't offer nearly as much functionality as some competing products.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

6

MP
Maggie Pryor

Food & Beverages, 1-10 employees

More than a year

4.0

“Fantastic timeline planning tools”

Pros

After searching for a task management app with a proper timeline and scheduling option for team members and future planning, this one checked the boxes. The paid version included that feature and it worked really well for what we needed. I have also always appreciated how user friendly the platform is and how well the overall functionality comes together.

Cons

My only real frustration was that the scheduling and calendar feature wasn't included in the free version. We didn't really need the other extras that came with the paid plan so paying for the subscription ended up feeling like it wasn't really worth the cost for us.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

7

LC
lisa clayton

Banking, 1-10 employees

Less than a year

5.0

“Highly quick to learn”

Pros

Getting familiar with this software was very easy and understanding how it works did not take much effort at all.

Cons

It could use a few more updates here and there but aside from that, it is still a really great software to work with.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

BT
Brianna Tesauro

Apparel & Fashion, 1-10 employees

Less than a year

4.0

“Simple task list setup”

Pros

Creating and organizing to do lists was simple and easy.

Cons

It felt a bit complex Overall and I really didn't enjoy using the app.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

7

DS
Dewilka Simons

Education Management, 11-50 employees

Less than a year

5.0

“Fantastic project tracking”

Pros

The platform is very user friendly and setting up or monitoring projects is easy. It's really helpful for following project timelines and seeing contributions from different stakeholders. Sending pings for messages or updates is convenient and being able to communicate directly through the platform is a big plus as well.

Cons

One thing that would make it even better is a deadline time tracker with alerts. Projects do have deadlines assigned but there aren't any reminders when those due dates are getting close.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BC
Brittany Crawford

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Top simple task tracking”

Pros

Keeping up with our team's tasks is very easy with this tool and it still includes all the features we need to efficiently monitor progress from start to finish.

Cons

The only part I don't really love in the new update is the list view showing completed tasks because it makes the view feel crowded alongside the items that are still in progress or scheduled.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CL
Chris Lowry

Publishing, 1-10 employees

More than a year

4.0

“Global teamwork that stays on track”

Pros

With team members spread around the world like designers in Europe, marketers in Australia and virtual assistants in the Philippines this tool keeps everything organized. We usually have around a dozen projects moving at the same time across print, digital, audio and video and it helps each one stay on schedule for on-time delivery. The interface is simple to use and the instant updates make it easy to see exactly where every project stands and where I need to follow up.

Cons

Overall I am very happy with the software. That said, I do a lot of my work from my phone and the mobile interface is a bit harder for me to manage. It may just be because I am more comfortable working from a larger screen.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

9

CS
Carolina Segura

Architecture & Planning, 1-10 employees

Less than 6 months

5.0

“Instant updates win”

Pros

It's very easy to use and updates happen incredibly fast as when something changes in one area, it shows up on the other side right away.

Cons

I genuinely love using it and at this point I still haven't come across anything I'd call a downside.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BF
Brian Finch

Food & Beverages, 500+ employees

Less than a year

5.0

“Top organized project tracking”

Pros

Keeping track of projects and sub-projects with Asana works really well and everything feels very organized.

Cons

Every now and then it can feel a little confusing but it doesn't happen often. Overall I still really enjoy using it for project management.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JA
Jean Alfaro

Chemicals, 101-500 employees

Less than a year

5.0

“Quick setup”

Pros

Getting started with this product takes less than an hour and the tools are very simple to use right away.

Cons

I haven't run into any downsides with this software as it works really well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MQ
Meghan Quinn

Building Materials, 1-10 employees

Less than a year

5.0

“Staying organized feels satisfying”

Pros

It's a really helpful way to keep everything organized and there's something genuinely satisfying about finishing a task and marking it as done.

Cons

One downside is that you need to use the app since it won't let you access the website on your phone through Safari.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10