Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

EF

Elma Fera

Marketing and Advertising, 11-50 employees

More than a year

5.0
December 2021

Clean task pipeline setup

Pros

Setting up all my tasks and arranging them clearly in the pipeline is really easy with it.

Cons

I do wish it had a built-in way to prioritize tasks and the interface can feel a bit challenging for new users at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

HD

Hoosain Dalvie

Marketing and Advertising, 11-50 employees

Less than a year

5.0
December 2021

Fantastic project visibility

Pros

The interface is user friendly and setting up projects didn't take much effort at all. One of the most useful parts is the way it alerts you as deadlines get closer. I also really appreciate the different project views since they make it much clearer to track progress and see exactly where other team members are in their work.

Cons

Although I was able to learn the platform fairly quickly some of the newer people on our team had a harder time at the start. That said that kind of learning curve is pretty normal and the support available is really helpful. If I had to suggest one improvement, it would be adding integrations with even more apps.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

NM

Noam Mishkoff

Real Estate, 1-10 employees

More than a year

4.0
December 2021

Helpful task tracking

Pros

It does a good job of keeping tasks organized and making progress updates visible to the rest of the team.

Cons

Having to update every task for each small change can feel a bit tedious and burdensome.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

JH

Julien Hardelin

Internet, 1-10 employees

Less than a year

5.0
December 2021

feature rich project collaboration

Pros

Asana comes packed with tools and features that make task and project tracking much easier, while also supporting the collaboration needed across each project.

Cons

Because it offers so many features, it can sometimes feel complicated to learn and use especially when you need to bring a client into the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

TG

Tomas Gola

Marketing and Advertising, 1-10 employees

Less than a year

5.0
December 2021

Fantastic teamwork visibility

Pros

Using it is not a hassle. It gives a clear overview of everything, works very well for team collaboration and makes communication with clients much more organized.

Cons

One downside is that there isn't a mobile website, only the app. Every now and then, a task also ends up getting placed in the wrong project.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TH

Thomas Hill

Banking, 1-10 employees

Less than 6 months

5.0
December 2021

Staying organized across devices

Pros

One thing I enjoy most about using it is how accessible it is for staying organized, mapping out my thoughts into project plans and keeping track of progress. The app also works really well on both my iPad and laptop which makes it very manageable to use wherever I am.

Cons

There are still a lot of features left for me to explore but compared with other tools, it has been very simple to learn. I honestly haven't come across any reason to stop using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

CM

Chaaya Minhas

Marketing and Advertising, 11-50 employees

Less than a year

5.0
December 2021

All deadlines in one place

Pros

Having all employee work organized in a single program was a big plus. Tasks could be assigned to different team members with clear deadlines and the calendar kept every due date in one place so it was much easier to keep everyone on track.

Cons

The only part that took some adjusting was figuring out where to submit work for assigned tasks. It's a little confusing At first but it seems like one of those features you get used to over time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

BM

Bethany M

Pastor , 2-9 employees

5.0
December 2021

Very good

Pros

Workflows can be structured to track initiatives across large multinational organizations. It allows to send in work requests, facilitates managers with the onboarding process, and helps achieve goals.

Cons

No complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

DK

Dipendra Karki

Information Services, 51-100 employees

Less than a year

4.0
December 2021

Fantastic subtask tracking

Pros

Asana is very easy to use especially for new users. Compared with other project management tools like JIRA, it's much simpler to navigate and use at the beginning. The ability to add subtasks inside a task, assign them to different team members, set deadline dates and track completion status is an excellent feature.

Cons

Customer support could definitely be better. It was hard to get in touch with a team member when issues came up. It also may not be the most useful option for people who are already very accustomed to working with other project management tools like JIRA.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

5

Functionality

9

SS

Shasta Stone

Accounting, 101-500 employees

More than a year

5.0
December 2021

Daily task tracking we love

Pros

Being able to assign deadlines, prioritize tasks by importance and attach before-and-after photos makes this really useful for our workflow.

Cons

we don't have any complaints. We use it every day and it's very simple to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jonathan

Financial Services, 101-500 employees

More than a year

5.0
December 2021

Mobile project management win

Pros

During COVID lockdowns, this app made it possible to keep working digitally and continue managing projects without interruption. I'd definitely recommend it to individuals or businesses that want more flexible, mobile communication when handling project management.

Cons

I really don't have any complaints. It's been a positive experience using this project management software over the past two years and more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WH

Wesley Harris

Logistics and Supply Chain, 101-500 employees

Less than 6 months

4.0
December 2021

Team visibility that helps

Pros

Across the team Asana has been especially useful for giving everyone visibility into what's going on while also helping with personal task tracking. We only rolled it out a week or two ago but it's already had a positive impact for some team members especially with the huge volume of tasks they're juggling at any given time.

Cons

At times people still drift back to simpler but less effective tracking options, like basic desktop notepad apps.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

MG

Mike Gingerich

Online Media, 1-10 employees

More than a year

5.0
December 2021

Recurring tasks keep us organized

Pros

Asana has been a really powerful project management tool for our team. It gives us one central online place to manage client work, marketing projects and internal projects and it helps us stay on top of everything. I especially love the recurring task feature.

Cons

One thing I'd still like to see improved is handling completed tasks. I end up with a lot of them so it would be helpful if archiving them and tidying up the workspace were a bit easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

CF

Cedric Fleuristin

Capital Markets, 1-10 employees

Less than a year

4.0
December 2021

Helpful audit trail

Pros

One of the best parts of it is the audit trail. It's a really useful feature and gives the software great value overall.

Cons

The workflow management wasn't all that strong though it's still acceptable and not a major deal.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

KC

Kathleen Carullo

Pharmaceuticals, 500+ employees

More than a year

5.0
December 2021

Organized teamwork

Pros

Asana does a really good job of keeping projects organized and sending documents to colleagues is simple and convenient.

Cons

One thing I'd like to see improved is the ability to attach files from a main task directly to a subtask without having to download them first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PQ

Pablo Quintela

Education Management, 11-50 employees

Less than a year

4.0
December 2021

Handy task hub

Pros

Keeping tasks organized in it is pretty easy and being able to mention teammates and attach files directly to each task helps keep everything together in one place.

Cons

One thing that really holds it back is the lack of a built-in real-time time tracking feature. That option exists through various integrations but most of them cost extra. So if I want to click play to start tracking, pause it, resume later and assign that tracked time to different tasks so I can see how much time went into specific projects, I cannot do that natively. Monday.com does offer that feature.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

5

LL

Letha Letha

Marketing and Advertising, 11-50 employees

More than a year

4.0
December 2021

Easy project management

Pros

It is easy to use and includes all the features needed to manage a project effectively.

Cons

Even though it offers a lot of flexibility, it still doesn't feel as customizable as some other platforms.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

5

BH

Ben Hoseus

Computer Software, 1-10 employees

More than a year

5.0
December 2021

top tier project management platform

Pros

As far as task and project management goes this seems like a gold standard platform. They keep rolling out new features and those additions continue to make the product even better.

Cons

Nothing really stands out as a downside as this platform does exactly what it's meant to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BS

Brian Schneider

Retail, 11-50 employees

More than a year

3.0
December 2021

company wide visibility but confusing workflow

Pros

Across the whole company everything was completely visible and transparent which made it clear to see what was happening.

Cons

The drag-and-drop function confused some people and that led to projects being prioritized the wrong way.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

5

BB

Brooke Bachesta

Information Technology and Services, 500+ employees

Less than 6 months

5.0
December 2021

Clear project visibility

Pros

Managing projects in it is very easy. Also overall it's simple to use, gives excellent visibility into high-priority items and makes collaboration across the team much better.

Cons

One limitation is that tasks cannot have multiple tags. Also as far as I know, the Slack workflow only works in one direction and there isn't a way to automatically send Slack workflow items to a board.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10