Total 5800 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AS
Ayman Shafa

Construction, 500+ employees

More than a year

5.0

“Progress visibility”

Pros

With its task management tools, our team can build a practical work plan together, assign resources to individual tasks and quickly pull reports and completion metrics to track how things are moving. Whenever I or anyone on the team updates a task, those changes are automatically saved and visible to everyone else right away. That feature is especially valuable because it keeps the whole team working from the most accurate and efficient schedule possible which really helps maintain motivation and improve productivity over time. Its integrations and connections with many other applications are also a big plus especially when someone needs the flexibility to move between systems.

Cons

To be honest I have nothing to share when it comes to cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB
jhonnathan brandao

Civil Engineering, 1-10 employees

Less than 6 months

5.0

“Organized task tracking”

Pros

It lets me keep a dated record of everything I have completed at work and everything stays very well organized.

Cons

One thing that could be better is the color selection. It would help to have a way to clearly identify which color was chosen because sometimes it takes me a while to figure out which color I selected for the same task.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

HM
Heidy Morales

Hospital & Health Care, 500+ employees

Less than 6 months

5.0

“Fantastic team collaboration hub”

Pros

Even new team members can get comfortable with it quickly. It works really well for team collaboration and for keeping track of how projects are progressing.

Cons

The inbox can feel a bit cluttered on a laptop screen compared with viewing it on a larger monitor.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DRR
Daniela Rowold Romero

Food Production, 51-100 employees

Less than 6 months

5.0

“Top excellent team task tracking”

Pros

What we appreciate most is being able to split up tasks across the whole team, keep track of how everyone is progressing and see which tasks are being completed on time.

Cons

What we like least is that sometimes the team's progress updates seem to get lost and we feel the user experience could be a bit more user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

DL
Dean Laster

Marketing and Advertising, 1-10 employees

More than a year

4.0

“Flexible free plan”

Pros

Among task management tools, this is one of the few that lets you use it free with up to 10 users which is a big plus. The design is clean, it's simple to work with and there's a good amount of customization available. I do think the column features could be built out more and they could borrow a few ideas from Monday.com in that area.

Cons

One area that still needs work is how the platform integrates with calendars, reminders and similar tools since that integration could be much better.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

AM
Alexis Miller

Hospital & Health Care, 51-100 employees

Less than a year

4.0

“Team coordination”

Pros

One thing I really like about this software is being able to see tasks and assignments in multiple formats. I can switch between a list view and a calendar view depending on what I need. It also helps a lot with staying organized. Being able to assign tasks to other people and communicate by tagging teammates is another feature that works really well.

Cons

Using the mobile app is where it falls short for me. I find it harder to navigate and use there and I often end up going back to my computer instead.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

AT
Aaron Thibodeau

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Near flawless task coordination”

Pros

Managing tasks in Asana has made it possible to assign work across multiple projects at almost a flawless level. It handles things like predecessor tasks, ongoing work and different projects or clients really well which helps keep everything organized at the same time.

Cons

A few integrations are still missing and having them would make the platform even more useful in day to day work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

CN
Carissa Nelson

Hospital & Health Care, 51-100 employees

Less than a year

5.0

“Fantastic for project tracking”

Pros

Keeping up with my assigned projects has been fantastic with this tool. It makes collaboration with teammates really convenient and helps me stay on top of deadlines. I also rely on it for planning my social media posts so I can clearly see when everything needs to go live.

Cons

One thing that really frustrates me is not being able to print the calendar view for my projects. Having that option would be much more convenient for me. Right now, I have to send the calendar to Gmail first and print it from there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
john

Information Technology and Services, 1-10 employees

More than a year

5.0

“Team management that delivers”

Pros

Keeping the team organized and on top of performance has been really effective with Asana and the fact that the basic plan stays free forever makes it even better.

Cons

I honestly don't have any negative comments about this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JP
James Picinich

Marketing and Advertising, 101-500 employees

Less than a year

4.0

“Reliable project tracking hub”

Pros

It's not a flashy platform and it doesn't try to be overly powerful but it does exactly what I need for organizing projects, tracking progress and assigning tasks. For those core project management needs, it works perfectly well.

Cons

I'd still like a few more advanced features, along with better email notifications from the platform that get triggered at different points throughout a project's lifecycle.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

6

BS
Brandi Smith

Hospitality, 51-100 employees

Less than a year

3.0

“Helpful task tracking, confusing layout”

Pros

Asana does a good job of keeping our team's to-do list organized and making it easier to stay on top of what needs to get done.

Cons

At the same time it can feel a bit confusing to use and finding specific tasks isn't always easy.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

LL
Lauren Larson

Computer Software, 101-500 employees

Less than a year

3.0

“Familiar but limited workflows”

Pros

Our team already knew the platform well and we had our creative content process dialed in so sticking with it made sense because it was what everyone was used to.

Cons

It just doesn't feel especially powerful. It handled one-off graphic design requests and basic tasks well enough but it wasn't really the right fit for more detailed project management needs.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

7

A
Anonymous

Public Relations and Communications, 500+ employees

More than a year

5.0

“Helpful reminders”

Pros

Every day I get an email that lists my upcoming tasks in chronological order which makes everything simple to keep track of. My work is also organized by category so I can plan out my daily workflow around that structure without any trouble.

Cons

One thing that still bothers me is that older tasks don't appear in chronological order in the Task view and I am not sure how to change or fix that.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AN
Ashley Nanney

Management Consulting, 1-10 employees

More than a year

5.0

“Fantastic scheduling for small teams”

Pros

Scheduling with this tool has been really easy and fun. Clients can either choose the appointment type themselves or we can send them straight to the exact booking we want through customized URLs. It also handles pre-appointment document delivery, confirmation emails, payment options and simple scheduling or cancellations that update instantly with online calendars like Google, Apple and Yahoo. It has been an excellent fit for us and for many of the small business clients we work with.

Cons

The only things I'd still like to see are a built-in CRM integration for keeping call notes documented, along with HIPAA compliance for healthcare professionals.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

EE
Emily Emily

Publishing, 11-50 employees

Less than a year

5.0

“Top task tracking that delivers”

Pros

Switching from email-based coordination to this has made it much easier to organize and prioritize our work. The inbox feature is especially useful for keeping conversations tied to specific tasks and the task list does a really good job of helping you stay on top of multiple projects.

Cons

Getting everything set up took more effort than we expected At first but once you put a system in place that fits your workflow, it works really well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

HL
Heather Lamb

Hospital & Health Care, 51-100 employees

Less than a year

5.0

“Versatile project management standout”

Pros

Whether it's a personal task list or a large strategic initiative, Asana handles the full range really well. Features like custom rules and personalized views let each person tailor the platform to the way they work. Its user friendly design, combined with frequent feature updates, helps our team stay productive and successful every day. After comparing it with several competing tools, I honestly feel there isn't a better option out there for project management and strategic alignment.

Cons

The only small downside is that you cannot mark a project as Complete and instead have to archive it. It's a very minor issue overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RK
Rick Kronenburger

Real Estate, 101-500 employees

More than a year

4.0

“Flexible teamwork that delivers”

Pros

Asana has been a really strong collaboration tool for keeping teams aligned across connected projects and all kinds of tasks. There's plenty of flexibility and customization which makes it useful for different workflows. The free plan is a good starting point and once you begin using it more seriously, the value in upgrading to a more advanced plan becomes pretty clear.

Cons

Getting started can feel a little confusing for some people At first but after spending some time with it, the setup and workflow start to make a lot more sense.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

NAG
Nurul Aishah Ghazali

Financial Services, 500+ employees

More than a year

5.0

“real time tracking that delivers”

Pros

Keeping our projects and task progress organized has been one of the best parts of using Asana especially with the real-time tracking option. It helps me stay updated instantly and I can also adjust notifications so I am alerted about any project changes or only when specific events are triggered.

Cons

One area that still needs work is the customization of task templates. The current limitations make tasks feel less flexible than they should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Publishing, 1-10 employees

Less than a year

5.0

“Versatile productivity powerhouse”

Pros

As a productivity tool, it's one of the most complete options out there and it lets you customize practically everything exactly the way you want.

Cons

I ended up switching platforms because it doesn't include a few extra features I needed, such as tracking the time spent on a specific task.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MM
Monica Monica

Food & Beverages, 51-100 employees

Less than a year

4.0

“on time delivery”

Pros

Having this in place keeps the entire team organized and makes sure no project detail gets missed. It helps everyone stay on track and hit deadlines consistently.

Cons

It isn't especially user friendly At first so there's definitely a learning curve before it starts to feel natural.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9