Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

TA

Thomas Anastaselos

Computer Software, 1-10 employees

Less than a year

5.0
September 2021

Top excellent feature-packed

Pros

Asana comes with a wide range of features and the interface is user friendly and simple to navigate. The free tier is also quite generous which makes it even more appealing.

Cons

The only downside is that team projects and collaboration features can feel a little overwhelming at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

MA

Mohsin Alam

Information Technology and Services, 1-10 employees

Free Trial

5.0
September 2021

Professional teamwork

Pros

Working with teammates on Asana has been really convenient especially since the free version already covers a lot. It handles project management in a professional way and because it's such a well-known platform, it feels reliable for organizing and managing tasks.

Cons

Overall everything works well but I do think the task management and to-do area could look a bit more appealing and feel more user friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Financial Services, 1-10 employees

Less than a year

5.0
September 2021

Project tracking made simple

Pros

Breaking a complicated project into smaller tasks and milestones makes everything much more manageable and easier to follow.

Cons

The pricing feels a little high, particularly when you're working with a larger team.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

ADLT

Alfonso De La Torre

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
September 2021

Task tracking done right

Pros

Keeping my work organized in it is really easy especially with the way it lets me sort tasks by due dates, categories and urgency.

Cons

One small annoyance is that when I resize the webpage, parts of the page sometimes don't show up. It's not a major issue but it can be a little inconvenient.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

BSM

Blessen Sam Marcos

Information Technology and Services, 500+ employees

Less than 6 months

4.0
September 2021

Helpful task tracking reports

Pros

It's been really helpful for keeping an eye on the status of different tasks and pulling reports whenever needed is pretty easy too.

Cons

Getting comfortable with it takes time because the initial learning curve is fairly steep but once you get past that, the effort feels worth it.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

9

CW

caroline wayne

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0
September 2021

Powerful tracking

Pros

Asana has been an amazing tool for managing projects especially with its time tracking and milestone tracking features that make progress really clear. Team collaboration is impressive, the interface is user friendly and it also does an excellent job with expense management.

Cons

The milestone tracking works really well and has been superb overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JF

Janaya Fiseha

Financial Services, 101-500 employees

Less than a year

5.0
September 2021

Project tracking that changed everything

Pros

Before I started using this, I'd end most days feeling overwhelmed and completely drained. This was the tool that helped me finally get a handle on my time and manage projects much more effectively. I can set up multiple projects at once, add collaborators to each one and, most importantly, assign deadlines to every task. The reminder emails for outstanding tasks are especially helpful because they keep me from forgetting what still needs to be done. Being able to switch between views also gives me a clear big-picture look at the current status of a project. Another feature that deserves mention is the ability to assign priorities within a project. use it and it can make your life a whole lot easier.

Cons

One downside is that it works much better on a full computer screen. Trying to use it effectively on a mobile device can be a little challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RH

Rob Holmes

Design, 1-10 employees

Less than 6 months

5.0
September 2021

Easy project collaboration

Pros

A client recently asked me to use Asana for a project and I honestly wasn't thrilled about adding yet another collaboration tool to the mix. Still, that concern disappeared pretty quickly once I started using it. The platform is very user friendly, simple to navigate and it handles everything we need for tracking tasks and collaborating throughout the project.

Cons

The annoyance is that the submit button for posts can disappear and I sometimes forget to click it. I have to click back into the text area to make the button show up again. When that happens, the post never actually gets sent so nobody else sees it. The submit button really should stay visible at all times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KC

Kristine Chau

Logistics and Supply Chain, 51-100 employees

Free Trial

4.0
September 2021

Top easy workflow

Pros

The interface is user friendly and pleasant to work with and the fun color palette made the whole experience more enjoyable.

Cons

Since our company works in a highly cross-collaborative way, with people from different departments handling multiple tasks at once, it can be limiting that a single task cannot be assigned to more than one person at the same time. We also don't have timesheets in the platform which makes resource management a bit harder than it should be.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

NL

Natalia Lewallen

Alternative Medicine, 1-10 employees

Less than a year

5.0
September 2021

Team collaboration game changer

Pros

Asana has turned into a one-stop management solution for us. Since we work with international teams, it's been incredibly helpful for organizing projects, sharing ideas and getting feedback right away. It has honestly been a game changer.

Cons

I do prefer the board layout and sometimes it switches over to other views instead.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DR

Diego Ramos

Design, 1-10 employees

Less than a year

5.0
September 2021

Complete without extra add-ons

Pros

One thing I appreciate most is that it feels complete on its own, without having to bring in outside tools. Compared with Trello, it offers a much more full-featured experience without needing extra plugins or integrations.

Cons

That said the interface can still feel a little confusing when managing projects for smaller teams.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

GM

Giovanni Mendoza

Internet, 11-50 employees

More than a year

5.0
September 2021

Excellent task organization

Pros

A single dashboard where I can see all my tasks and my coworkers tasks. It acts as a master list for everyone's assignments and managers can easily see who is working on which project and task.

Cons

The design might feel boring and unfriendly to regular users. The multiple workspaces are confusing but customizable tabs would help. Most importantly managers must organize projects into separate, clear groups otherwise, everything will look chaotic.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

SU

Svitlana Udovenko

Consumer Services, 1-10 employees

More than a year

5.0
September 2021

Easy design that boosts productivity

Pros

Out of all the project management tools I have worked with, this has easily been the best one. The design is the part I like most as it is user friendly, looks inspiring and really helps support productivity while using it.

Cons

When a project gets larger and includes lots of tasks and subtasks, the layout can start to feel bulky and less organized than it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 51-100 employees

More than a year

5.0
September 2021

Flexible task nesting

Pros

Keeping work organized in Asana feels really natural and it makes collaboration with others on the same projects very convenient. One feature that still feels uniquely useful is how deeply you can break things down with subtasks inside subtasks inside subtasks which I haven't really seen offered the same way elsewhere.

Cons

The one thing I'd still want improved is the alert system since I wish it did a better job reminding me when deadlines are coming up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Internet, 101-500 employees

Less than 6 months

5.0
September 2021

user friendly tool

Pros

Using this tool is very easy and the interface is user friendly enough to pick up quickly.

Cons

I am still not sure whether it offers good integrations with other tools.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

N

Nitin

Affinity Express, 51-100 employees

4.0
September 2021

Great tool for startups with good a team.

Pros

I like that Asana offers project templates that make it simple to create reports that can be shared across several parties. Overall, Asana provides users and staff with strong project management tools.

Cons

The mobile version has a lot of issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

P

Peter

Patagonia, 101-500 employees

4.0
September 2021

Efficient and Effective!

Pros

Asanas most appealing aspect is its features and its adaptability. I like that creating projects, creating milestones, and adding and monitoring tasks are simple and straightforward with Asana.

Cons

I dont like that Customer support is slow and requires multiple calls to fix an issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

JM

Jasmine Moran

Entertainment, 51-100 employees

Less than a year

5.0
September 2021

Versatile task tracking hub

Pros

Across task tracking, maintenance tickets, marketing collaboration and overall project management, this software covers a lot for our team. It gives us clear visibility into who is handling what and team members can upload updates as they make progress. On the maintenance side, we can also check when an issue was reported and follow what the maintenance team is doing to fix it.

Cons

One issue we run into is not always knowing where a task has been created or assigned. For the maintenance team, that can lead to duplicate reports for the same problem or jobs getting completed without us being notified because someone entered the task privately.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Marketing and Advertising, 11-50 employees

More than a year

4.0
September 2021

Flexible integrations

Pros

The biggest advantages I noticed were the integrations and the ability to personalize the platform to fit our workflow.

Cons

The downside was that all the newer features were locked behind the most expensive plans. On top of that moving from 5 to 6 team members meant paying for 10 seats even though we only needed 6. That pricing structure was the main reason we stopped using it.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

6

Functionality

7

PH

paula howard

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0
September 2021

Workflow tracking done right

Pros

A really convenient tool for organizing the workflow process. It does an excellent job of tracking task progress and the reminders for upcoming due tasks are especially helpful. The platform is also very simple to use.

Cons

It's a strong piece of software for both task management and workflow management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9