Total 5800 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SK
Sylwia Kogut

Information Technology and Services, 101-500 employees

More than a year

5.0

“Quick team onboarding win”

Pros

It is easy to use for almost anyone. Most of the main features can be explained to teammates in less than an hour and there are also lots of resources out there if you want to learn on your own.

Cons

I noticed that it doesn't offer as much customization as some other tools out there. That said the pricing is lower so it makes sense that you won't get quite as many advanced options at that price point.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A
Anonymous

Architecture & Planning, 1-10 employees

More than a year

5.0

“Colorful planning powerhouse”

Pros

Right away Asana felt very user friendly and I really enjoy the look of it. It's clean, visually appealing and colorful without feeling cluttered. As an alternative for staying organized, it works exceptionally well and I think it's an excellent fit for startups because it makes planning, assigning tasks, tracking progress and record-keeping much simpler.

Cons

One thing that didn't work well for me was the time-tracking side since that's essential in my line of work. I wasn't a fan of the integrated option available at the time which was only Harvest. There's Toggl support now and that's a much better choice.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

AK
Ashok Kumar

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Fantastic free project toolkit”

Pros

Running projects with a small team is very effective with this tool especially since the free version already includes the core features needed to manage work properly. It covers essentials like projects, task assignments, due dates and more without any cost. On top of that the premium plan adds useful capabilities for project management including approvals and integrations with analytics platforms.

Cons

Time tracking is not built in directly so it has to be handled through third-party integrations.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Information Technology and Services, 101-500 employees

Less than a year

5.0

“Subtasks shine”

Pros

Keeping track of tasks has been very useful and it makes managing projects a lot easier. Plus the ability to create subtasks is another feature that really matters to me.

Cons

everything in the paid version worked out really well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EK
Ekaterina Koritina

Hospitality, 1-10 employees

Less than a year

5.0

“Remote teamwork done right”

Pros

Asana has been fantastic for team collaboration especially when working remotely. I honestly cannot picture getting through work without it now. I was already familiar with it before the pandemic but during that time I ended up relying on it heavily. It's been an excellent tool all around.

Cons

I have genuinely enjoyed every part of using it and the app in particular has been especially good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Adrianna

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

5.0

“Powerful free features”

Pros

The best things about Asana is how much you get in the free version. It includes a bunch of standout features that feel genuinely unique compared to other tools out there.

Cons

At this point I really don't have anything I dislike about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C
Ciaira

Electrical/Electronic Manufacturing, 51-100 employees

Less than a year

5.0

“Handy templates”

Pros

One thing that really stands out is how much you can tailor the way tasks and projects are displayed. Whether you prefer a list, a board with columns or a calendar view, the options are there. I also appreciate that Asana includes several templates you can pick from based on the type of task or project you're working on.

Cons

nothing feels missing to me right now. Maybe just a few more unicorns, lol.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FZ
Filippo Zanella

Information Technology and Services, 51-100 employees

Less than a year

5.0

“Fast, dynamic workspace”

Pros

Most of the work can be handled from a single view without constantly jumping between different pages which is possible because the interface is highly dynamic. On top of that the app runs very quickly thanks to its proprietary framework.

Cons

Moving subtasks from one task to another isn't very easy. It also still doesn't feel like a fully complete project management tool in the way TeamWork does.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

DM
Denis Manyinsa

Writing and Editing, 1-10 employees

Less than a year

4.0

“Handy mentions for teamwork”

Pros

One thing I really like about Asana is how simple it is to navigate and the @mention feature is especially useful for quickly bringing collaborators into the conversation.

Cons

Whenever I need to work with Excel files, I end up having to find a workaround since the platform seems to only export in JSON and CSV formats.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

KL
Kristina Ledinski

Information Technology and Services, 1-10 employees

Less than a year

5.0

“Fun task tracking”

Pros

Keeping tasks and subtasks organized and clearly visible is one of the best parts of using Asana. The deadline notifications are really helpful and the flying sparkly unicorns and narwhales that appear when a task gets completed add a fun touch.

Cons

Since we're based in Europe the Premium plan seems a little too expensive for my small company.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

S
shiva

Information Technology and Services, 101-500 employees

More than a year

5.0

“Excellent project oversight”

Pros

It works really well for managing projects and keeping a clear overall view of everything.

Cons

From time to time there are a few issues with the project management side of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C
Chintu

Information Technology and Services, 101-500 employees

More than a year

4.0

“Top powerful project tracking”

Pros

I must say it does a really good job when it comes to managing and keeping track of customer projects.

Cons

Customer support is very poor and that has been a real issue.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

A
Anonymous

Online Media, 11-50 employees

Less than a year

5.0

“Task sharing that really works”

Pros

Setting up tasks is easy and adding teammates to a project makes collaboration really convenient.

Cons

I just wish there were a Chrome integration for managing tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KP
Kelli Porta

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0

“Highly flexible workflows”

Pros

Being able to customize projects, templates and workflows to match exactly how our team works has been a big plus. The built-in templates are also incredibly helpful whenever we need to get a project or campaign up and running quickly.

Cons

There is a bit of a learning curve for people who are new to the platform so it can feel overwhelming at first. Thankfully, the basic training template has been useful for getting everyone up to speed.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

I
Ian

Financial Services, 101-500 employees

Less than a year

5.0

“Flexible views for planning”

Pros

Being able to switch between the list view and the swim lanes layout is fantastic.

Cons

With email notifications the direct link opens the task itself and from there getting back up to the full project view is awkward or at least I haven't been able to figure out a clear way to do it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rebekah

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Powerful workflow hub”

Pros

Running a full-service advertising agency through Asana made it the center of almost everything we did. We organized work by client and department and the combination of task lists, calendars, comments and assignments kept everyone fully informed at all times. Deadlines rarely had a chance to slip, Kanban boards gave us clear visibility into project progress and there were tons of ways to fine-tune how our agency operated with color-coded tags, forward planning, reusable templates, history tracking and more. I could keep talking about it because the overall capability of this software is seriously impressive.

Cons

There's honestly not much for me to criticize. A couple of small changes I once wished for have already been addressed in later updates. The only thing I'd mention is that it doesn't feel quite as productive on a personal account when there's just one user instead of an actual team but that's not really a flaw in the software itself.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

10

JP
Jeanette Patterson

Design, 1-10 employees

Less than a year

4.0

“Flexible views keep me on track”

Pros

Being able to jump between the calendar and task views without any hassle is really helpful. I can also preview messages exchanged between subcontractors which gives me useful context. Overall it helps me stay organized and focused throughout the day.

Cons

One thing that trips me up is that message notifications sometimes go to my email so I don't always realize right away when there's a new message or a task assigned to me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

JD
Jasmine Darwish

Education Management, 1-10 employees

Less than a year

5.0

“Task assignment done right”

Pros

Keeping tasks organized is really easy now and assigning them to different coworkers is just as simple.

Cons

I do wish it sent stronger reminders about upcoming deadlines through email and other notifications.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

T
Thomas

Biotechnology, 101-500 employees

Less than a year

4.0

“Team tracking made simple”

Pros

Using Asana makes it simple to share work with the team and stay on top of who handled what.

Cons

there is nothing I dislike about this software.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

CV
Coen Van

Hospitality, 1-10 employees

Less than 6 months

5.0

“Modern tools in one place”

Pros

Its modern UI seems professional, the mobile app works really well and even the free plan includes all the current agile work tools. Having day to day tracking and everything gathered in one app is really helpful and the large number of integrations makes it fit nicely with an existing set of tools.

Cons

There's a lot to absorb if you're new to project management but beyond that I don't have any real complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10