Total 5800 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Religious Institutions, 1-10 employees

Less than a year

4.0

“hard to adopt”

Pros

It offers a lot of flexibility without making me feel boxed in or restricted.

Cons

Getting around the platform is not easy. I tried bringing several people on my team into it but nobody really enjoyed using it. In the end, we stopped trying because we needed something with a much lower learning curve for non-technical users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

CM
Corina Mahairhu

Retail, 1-10 employees

Less than 6 months

5.0

“Flexible collaboration”

Pros

Collaboration is really smooth and I like having different layout options to view work the way that makes the most sense. Once you're on the paid version, the platform becomes fully customizable and unlocks a lot more possibilities.

Cons

The free version is pretty limited when it comes to features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

SC
suzan cicek

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0

“easy task views”

Pros

Asana is a very reliable tool. I was able to use it right away without needing to watch any tutorials which says a lot about how user friendly it is. I also really enjoy being able to look at my tasks in different views depending on what I need. All in all, it's been an excellent tool.

Cons

It has met all of my needs and honestly there isn't anything I really dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CJ
Carole Jackson

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“easy task tracking win”

Pros

Managing projects and tasks with it is really convenient and the platform makes the whole process simple to stay on top of. The features are user friendly so every team member can keep up with timelines and deadlines without confusion. Assigning work and keeping track of personal tasks is easy and it does a fantastic job of making sure every detail is covered and actually gets completed.

Cons

The only challenge in the beginning was getting the entire team to use it consistently which took a bit of pushing like any new tool does. Once everyone fully adopted it though, it became clear how essential it is and I am pretty sure the whole team would now say we cannot live without it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Information Technology and Services, 1-10 employees

Less than a year

4.0

“great project tracking tools”

Pros

As a project management tool it works really well especially since it offers two options such as a Basic version with no monthly fee and a Premium plan where you pay per member each month. The platform is easy to use and having both the web version and mobile app is a big plus since both work reliably. It gives a very good solution with useful features that help with organizing, tracking and planning projects effectively.

Cons

One area that could use improvement is the note-taking feature because some users may end up missing or losing track of important comments.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

NS
Nitin Sankpal

Graphic Design, 51-100 employees

Less than a year

4.0

“feature-packed free plan”

Pros

Compared with most tools that lock useful options behind a paywall, it offers a much stronger free version with plenty of practical features. It includes task scheduling, free email notifications, unlimited teams, messaging, activity logs, file storage, multiple project views and a lot more. For a startup with fewer than 20 users the team can keep using it free forever which is a big advantage. It also integrates with other tracking tools without any extra cost. On top of that there are several advanced features that help automate routine task assignment and other regular workflows.

Cons

It does not work very well on mobile devices so using it properly there can be frustrating. Another limitation is that a single task cannot be assigned to multiple users since it only supports one task per user. At times the number of email notifications becomes overwhelming and annoys users although this can be managed by selectively turning notifications off in the settings.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

LT
Liran Tal

Internet, 101-500 employees

Less than a year

4.0

“Strong cross-team collaboration”

Pros

Getting tasks up and running is easy enough. When the entire organization uses it, tagging people across different teams and boards becomes much more easy which really helps with visibility and engagement. The task and subtask setup is also a good concept since you can assign them to different people and boards and we've been using that to coordinate content reviews across several teams like SEO, Content Review and Social.

Cons

It lets you create as many boards as you want but that can quickly become a downside because it's easy to lose track of everything. There's also very little flexibility with custom fields since you're limited to the field types the platform already offers. On top of that the reporting seems very underdeveloped. Even basic search and filtering are frustrating because you can only filter by one field at a time so it turns into a lot of annoying back and forth just to update filters.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

GP
Gregory Pristell

Retail, 51-100 employees

Less than 6 months

5.0

“helpful project update alerts”

Pros

I find it really useful that the team gets email notifications about project status changes and updates.

Cons

I haven't run into any downsides yet. I am just really thankful to have access to it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RB
Rajesh Basu

Publishing, 1-10 employees

More than a year

4.0

“Fantastic task tracking for teams”

Pros

It has been one of the most user friendly and interactive task management tools I have used. It has been especially helpful for my startup making planning, assigning tasks, tracking progress and keeping records much more manageable. I am able to organize team tasks and projects clearly and stay on top of deadlines without letting anything slip. One feature I really enjoy is recurring tasks as they're simple to create and being able to review the history of those recurring tasks is very convenient.

Cons

Even though it's an excellent task management tool, there are still a couple of areas that could be improved. First, removing people from teams and projects should be simpler. Second, the pricing feels a bit high for smaller teams and could be more affordable.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

7

Functionality

8

A
Anonymous

Computer Software, 1-10 employees

More than a year

5.0

“Top flexible views”

Pros

Everything looks good and well thought out and it makes prioritizing tasks or rearranging them really simple. There are plenty of personalized views so different people can set it up around the workflow that suits them best without affecting the main Project view. It's flexible enough to work well for pretty much everyone.

Cons

One thing that's missing is the ability for child tasks to be marked complete automatically when the parent task is completed so having a setting for that would help a lot. The reporting tools also feel pretty limited unless you upgrade to the top-tier version and not just the business plan.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

ASK
Adra Safiya Kamal

Retail, 101-500 employees

More than a year

5.0

“project tracking boosts teamwork”

Pros

As a project management tool it delivers a really positive user experience and has helped my team move through projects faster overall. The percent-completion tracker keeps everyone aware of the current status which makes it easier for us to focus our efforts and finish everything within the expected timeline.

Cons

I feel like the thing that could use improvement is the messenger hub since there's no option for private messaging and all communication depends on the public message wall. I also have to tag the relevant people in the messenger hub for them to get notified about a conversation otherwise, they usually won't see the message.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AW
Adam Wooley

Internet, 101-500 employees

Less than a year

4.0

“Visually refined”

Pros

It is a powerful project management platform that still manages to be easy to use across several different departments. It also has a really modern, visually appealing design.

Cons

There are definitely parts of the feature set we are not using simply because we are not familiar enough with them. Customer support is also fairly limited and there is not really an option to pay for extra help even if needed.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

5

LH
Laurie Hughes

Non-Profit Organization Management, 101-500 employees

More than a year

5.0

“Top custom workflows”

Pros

Asana is very user friendly and the level of customization is practically endless depending on how you want to work. On top of that the little mythical creature celebrations make finishing tasks surprisingly rewarding and fun.

Cons

There aren't many downsides I have run into. That said it packs in a huge amount of functionality so it can take some time to learn the best way to set things up or even realize there's another way to do the same thing. There is a bit of a learning curve but they offer really helpful free training resources. The only feature I'd still love to see is the ability to add dependencies to sub-tasks though it's definitely not a deal breaker.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

JAC
JAY AR CORTEZ

Logistics and Supply Chain, 500+ employees

Less than a year

5.0

“time-saving project organizer”

Pros

Keeping work organized takes a lot less time with this tool. I have been using it for my company and it's been a big help for managing everything more efficiently.

Cons

It doesn't include a private one-on-one chat feature and the project export options could support more file formats.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

7

NA
Norrania Abdullah

Automotive, 500+ employees

More than a year

5.0

“effortless team coordination”

Pros

As a project management tool, it's been really important for my team because it helps us distribute tasks clearly and define everyone's responsibilities on each project. The time tracker has also been very useful for managing my schedule and helping me finish tasks and projects before their deadlines.

Cons

There are a lot of features included that my team doesn't actually use so it feels a bit wasteful especially since the software costs us quite a bit. It would be much better if they offered more subscription options so we could choose a plan that actually fits my team's needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

BR
Brooke Rice

Education Management, 51-100 employees

Less than a year

5.0

“Clean design”

Pros

The interface is visually appealing and the navigation is user friendly when creating or updating projects in the system. Whether you're new to project management or have years of experience, it offers features that fit different levels of project management expertise.

Cons

Once you start using multiple layers of organization inside the tool, it can handle that well but it becomes a little harder to navigate and keep full visibility over everything. That's really the biggest downside for me.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

10

SK
Sam Kjome

Marketing and Advertising, 101-500 employees

Less than a year

5.0

“fantastic team workflow hub”

Pros

It's easy to use and it's been simple to edit tasks, manage workflows and chat with other team members all in one spot.

Cons

The calendar view could definitely be improved because the current layout doesn't really help me see tasks in a useful way.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

KY
Kristin Yorke

Telecommunications, 101-500 employees

Less than a year

5.0

“Reliable task tracking every day”

Pros

Every day I rely on it to keep up with incoming requests from teammates and keep them updated on how each task is moving along. It's an excellent project management and prioritization tool and the fact that I can use it for free makes it even better.

Cons

I am on the free plan and it works really well overall. The one thing I'd still love to have in the free version is the option to create private boards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AC
Alanie Cloteaux

Media Production, 1-10 employees

Less than 6 months

5.0

“all in one team collaboration”

Pros

Being able to message the team, work through tasks and projects and share files all in one place is something I absolutely love about Asana.

Cons

I don't have any complaints. I love every part of it and think it's fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Aliz

HP Inc, 500+ employees

4.0

“One of the Best Project Management Tool in the Market!”

Pros

Asana is an excellent tool to use for project management. Its extremely user-friendly, effective, and visually appealing for its users. In my opinion, Asana is ideal for startups.

Cons

I do wish that Asana offered more modern features like other software. Also, I dont like how the system charges extra for a few of its capabilities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7