Total 5800 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

S
Sim

Audible, 500+ employees

4.0

“Fits Perfectly!”

Pros

Asana is a good software that is easy to comprehend. In terms of functionality, its versatile. Asana made it simple for us to manage a small team, establish subtasks for bigger projects, and to assign duties.

Cons

My only complaint with Asana is that its not very user-friendly and trying to shift tasks to other groups may be a bit tricky at times with this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SA
Sebastian Arevalo

Hospital & Health Care, 51-100 employees

Less than a year

5.0

“Powerful project visibility”

Pros

One of the best things about this platform is the wide range of tools it provides to track project progress and send updates along the way. It also has very decent connectivity which helps the whole team see every task clearly and collaborate together on projects without missing anything.

Cons

The part I like least is that it can feel a bit complex at the beginning if you are not familiar with the interface. At times it is easy to lose your way and spend longer than expected trying to find the section you need.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

Free Trial

5.0

“complete tracking hub”

Pros

Asana has been a really amazing tool for keeping everything in one place especially for teams like developers, marketers and others who need real-time visibility into tasks and goals. It lets me organize work, assign tasks to different teammates, set deadlines and build out dependencies and subtasks without things getting messy. The inbox is also a helpful addition for keeping up with incoming and outgoing project messages with teams or individual coworkers. One of the most useful parts is the reporting feature since it gives clear insight into project resourcing, overall work health and progress.

Cons

In my view it is the cost of the Premium and Business plans. The free version may be enough for some people but if you need the extra features and stronger security options, the annual pricing comes out to nearly $11 per user each month. That can be hard to justify for a startup or a smaller team with a tight budget. On top of that I wasn't able to find a built-in time tracking feature. I'd also really like to see two factor authentication included since that feels like a standard requirement now for apps that handle personal or sensitive information.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Market Research, 1-10 employees

More than a year

5.0

“Strong task control”

Pros

The interface is modern and reliable and the overall UX is really well done. Splitting tasks between Today, Upcoming and Later gives me a better sense of control and helps me stay focused on what matters most.

Cons

The free plan has a couple of limits that are understandable but start dates and timelines are missing and those would be essential for a larger agency. Once you're managing more than three people, upgrading to a paid plan becomes necessary.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

MM
Matthew McConkey

Graphic Design, 51-100 employees

More than a year

5.0

“Keeps every project on track”

Pros

Right from the sign-up and login process, everything about it seems simple and user friendly. I have used it at three different companies with very different ways of working and it still helped keep everything organized, on track and much easier to monitor across projects. At this point I genuinely cannot imagine working without it.

Cons

I'd really love to see added is time tracking. That would be a total game changer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

NS
Nafeesa Sulaiman

Utilities, 500+ employees

More than a year

5.0

“Recurring tasks done right”

Pros

As a collaboration and task management tool, this has been one of the best options I have used for working with my team especially for daily work that depends on recurring task management. Being able to set clear timelines for each task helps us avoid missing deadlines and makes the whole team more efficient.

Cons

One thing I am not very happy with is the layout and overall dashboard design. It feels outdated and the way the menus and tools are arranged can be pretty confusing. Since I use it almost every day, I really hope they refresh the design or overall theme so it feels less dull over time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MP
Marisa Palomino

Real Estate, 51-100 employees

Less than a year

5.0

“Task organization on the go”

Pros

Keeping up with everyday tasks has been really simple with this app. I mostly use it on my phone while I am out and about and it is very effortless to work with. The simple design makes it easy to stay organized day to day.

Cons

Up to this point I haven't run into any unpleasant experiences while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD
Amanda Dietz

Financial Services, 51-100 employees

More than a year

5.0

“good team planning tool”

Pros

A really good tool for planning social media content and working together with other team members. It makes collaboration smooth and organized.

Cons

I don't have any complaints about this tool. I have been happy with everything it offers and there's nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RP
Ramone Palmer

Consumer Goods, 500+ employees

Less than a year

5.0

“Fantastic interface”

Pros

It is a simple tool, the interface looks modern, the notifications are really helpful and the pricing is very reasonable for what it offers.

Cons

It can feel a little too basic At times although the frequent updates make me think more advanced features will continue to be added over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

EW
Edwin Wiesner

Design, 1-10 employees

Less than a year

5.0

“top tier task planning”

Pros

As far as task management and project planning go, it's definitely one of the best out there. Organizing day to day projects with it is very easy and convenient.

Cons

The interface and overall UX/UI do feel a bit dated At times even though the platform itself still works really well.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A
Anonymous

Media Production, 51-100 employees

Less than a year

4.0

“Helpful task tracking for teams”

Pros

It has been extremely useful for dividing tasks across the team. It makes managing work and tracking progress much easier. You can assign tasks to specific people, set their priority and add deadlines which really helps cut down on confusion and mismanagement.

Cons

Well it is quite expensive to use. You need a premium account to access most of its features and that's one of the biggest reasons it has that reputation.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

5

JS
Jarvin Sandoval

Consumer Goods, 1-10 employees

Less than a year

4.0

“Easy setup for teams”

Pros

The thing I like most is that I set it up quickly and my whole team joined without any trouble. Everyone had the same reaction because it was very user friendly right from the start.

Cons

The part I liked the least was the interface. It is not especially attractive so to me it did not feel very inviting to open up and update every day. That said I would not say it is bad software at all.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

9

Functionality

7

MM
Mariah McConnaughey

Non-Profit Organization Management, 51-100 employees

More than a year

4.0

“positive overall”

Pros

Even on the free plan, it gives our team a lot to work with. We can create specific projects, assign tasks and set deadlines that show up on each team member's personal task list. It also includes calendar, kanban and list views which makes it flexible depending on how each person prefers to track work. Anyone assigned to a project can add tasks, include detailed information and use the chat feature which alerts everyone when something changes. Once a project is finished, we can duplicate it for the following year, keep all the tasks organized in their groups with the details intact and archive the old version while still being able to go back and reference it when needed.

Cons

I am still not convinced the paid version offers enough value for the cost.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

PA
Popa Adrian

Marketing and Advertising, 1-10 employees

Free Trial

5.0

“Helpful remote work organizer”

Pros

Working from home has made task and project organization much more important and Asana handles that in a simple, practical way. It really helps keep everything structured and makes remote work easier to manage.

Cons

One thing that could be better is the pricing model. It would be nicer if the cost didn't increase based on the number of users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

A
Anonymous

Market Research, 11-50 employees

Less than a year

5.0

“Collaboration that clicks”

Pros

Working with others in Asana felt simple, enjoyable and really hassle free. I eventually moved over to Workiom only because it covers everything I need at a lower price but my experience with the tool itself was very positive.

Cons

there wasn't much to complain about. I was happy with pretty much everything and I didn't run into any real difficulties. The only thing that took a moment was the first impression of the interface but after watching a few demos, I got comfortable with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Financial Services, 51-100 employees

Less than 6 months

5.0

“top excellent task organization”

Pros

An excellent tool for organizing work and keeping daily tasks in order.

Cons

I have nothing to complain about with this application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KH
Katie Hilburn

Design, 1-10 employees

Less than 6 months

5.0

“Fantastic for team projects”

Pros

Running my small design team has been much more organized with Asana. It's fantastic for project management and it helps us keep track of all our active projects and outstanding tasks efficiently.

Cons

The only issue I have is how often it pushes me to upgrade from the free plan to a paid one. It can be confusing to skip past that and stay on the free version which is actually enough for what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

NM
Nenad Motika

Cosmetics, 500+ employees

Less than a year

5.0

“excellent beginner-friendly”

Pros

This product is very easy to use and even beginners can understand how to use it without much effort. The mobile app is also a big plus for a digital workplace since it lets me keep working even when I am in a remote location.

Cons

I'd really want is to see a few more business features included in the premium pricing tier.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

R
Raveena

Accounting, 51-100 employees

Less than a year

4.0

“Progress tracking”

Pros

Managing team tasks with Asana has been really helpful because it lets you assign work to different team members without any hassle. It supports staying on track with deadlines and makes it easier to reach goals on time. You can monitor ongoing progress whenever needed and uploading project-related documents is also very convenient. It has improved communication across the team and being able to access work and track progress from both a PC and a mobile phone makes it even more practical.

Cons

I do not have anything specific to complain about with this software. It is easy, user friendly and has been simple to work with.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

LD
Lauren Doan

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Highly easy task tracking win”

Pros

Asana is a great tool because the interface is user friendly. There really isn't much of a learning curve so it's quick to pick up and use day to day. Assigning tasks to team members helps a lot with tracking workloads and seeing progress across bigger tasks and projects. The integrations with Slack, Gmail and Zapier also make it convenient to create and automate new tasks.

Cons

A few useful features are locked behind certain plans which can be limiting. The Gantt chart could also be easier than it currently is. It would make more sense if tasks were listed in the left sidebar instead of at the bottom of the page since that layout makes assigning dates more confusing. I also think the resource balancing tool should be available to all users rather than reserved for higher-tier packages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7