Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

YL

Yaco Lioi

Design, 1-10 employees

Less than a year

5.0
April 2020

Highly clean design

Pros

Right away the design felt clean and the platform was simple to use. It has all the features you really need to get a project up and running without feeling overloaded.

Cons

The freemium setup is the part I liked least. The free plan could be more complete and it often feels like you're constantly being pushed toward the premium version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 11-50 employees

Less than 6 months

4.0
April 2020

Clear task planning

Pros

It lets you organize tasks and subtasks while also adding details about what each one means. It's a simple tool that helps keep goals clear and easier to work toward.

Cons

Um at first it can feel a little confusing and may seem hard to use but after spending some time with it, it becomes much easier to manage.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

PT

Panos Thymianides

Industrial Automation, 1-10 employees

Less than a year

4.0
April 2020

Very helpful subtasks

Pros

Being able to add subtasks and attach files directly within a task in the newer versions of the app, without having to jump to another page, makes the workflow much more convenient.

Cons

At the same time there's still a cap on how much information can be attached or reviewed inside the app. Because of that, teams end up relying on other tools for decision-making especially ones that also support two-level task structures which pulls them away from it. It becomes difficult to keep a remote team aligned when they have to switch between two different project management platforms just to get their work done.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

5

Functionality

7

SA

Saba Abesadze

Computer Software, 1-10 employees

Less than a year

5.0
April 2020

Beautiful task management flow

Pros

It is one of the most beautiful and user friendly project management platforms out there. Sharing tasks and project details with the team is very easy and it really helps keep everyone aligned. It also makes staying focused on work much easier throughout the day.

Cons

Pricing runs a bit high especially for smaller teams, compared with similar platforms. The email notifications can also get a little annoying after a while.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

Less than a year

5.0
April 2020

Beautiful project management upgrade

Pros

Asana felt like one of the best-looking team and project management tools I have worked with and honestly that matters more than it probably should. If you already know Trello, this feels like a real step up especially when it comes to features and overall performance. Creating cards is incredibly quick and updating them afterward makes my workflow much easier to manage. The reporting is also far better presented than in most of the other tools I have used before.

Cons

Overall it's an excellent product. If I had to call out one weak spot, it would be the formatting options and the card editor. You can work with links and rich text but that part doesn't feel as good as the rest of the platform. It's definitely not a deal-breaker though it does stand out a bit compared with how strong the software is everywhere else.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DI

Danni Illingworth

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
April 2020

Cannot work without asana

Pros

For at least five years now, it has been where I keep absolutely every task, both personal and business. I rely on it so much that I'd honestly feel lost without it. It helps me stay organized, keeps important things from slipping through the cracks and keeps my business on track.

Cons

none. I have got it set up exactly how I want and I absolutely love using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Marc Matis

Computer Software, 51-100 employees

Less than a year

5.0
April 2020

Fantastic for team collaboration

Pros

Our team has been using it to work together. It works well on both desktop and mobile which makes it convenient to access whenever we need it.

Cons

This isn't really a problem with the software itself but getting people outside our small team to adopt it and actually use it was a challenge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AD

Alexander Dunn

Construction, 101-500 employees

More than a year

4.0
April 2020

Powerful team project management

Pros

It's a powerful and adaptable platform for handling complicated projects across multiple teams.

Cons

Customer support takes far too long to get back to you and when they do, the help usually doesn't address what you actually need. The pricing is also unreasonable because you end up paying for unused accounts. They make you buy seats in blocks of five so if your team has 11 people, you're stuck paying for 4 extra seats you cannot even use. And to save you the 3-4 days it takes to hear back on a support ticket, they'll just tell you there's no workaround anyway. I'll probably leave this software as soon as I get the opportunity. It makes no sense to advertise pricing per user when you cannot actually grow or shrink your team on a true per-user basis. Companies don't hire and let people go in groups of five so this pricing model feels completely out of touch.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

9

A

Anonymous

Writing and Editing, 1-10 employees

Less than a year

5.0
April 2020

Manuscript planning everywhere

Pros

This tool has become part of my daily routine because it helps me organize my thoughts while I am working through my manuscripts. I can jump into it from whatever device I am using at the time which makes it even more useful.

Cons

nothing stands out as a problem. I am not expecting perfection but for what I use it for, it feels just about perfect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Joel Stickney

Computer Software, 1-10 employees

More than a year

5.0
April 2020

Clean layout

Pros

Everything felt well structured and visually appealing and I really liked how organized the whole platform was.

Cons

The biggest issue for me was the speed. Both the app and the website were slow enough that I stopped using them for a while although I assumed that would improve over time so I have just been waiting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BC

Bonny Case

Events Services, 51-100 employees

Less than a year

5.0
April 2020

Projects stay organized anywhere

Pros

Keeping projects on schedule is much simpler with Asana. It works well on the go so I can assign tasks and set deadlines right from my phone whenever needed. Compared with other platforms, it also includes a wider range of useful free features.

Cons

One thing that could make it even better would be more open integrations with other tools, such as adding Google Paper for team brainstorming directly within project workspaces.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
April 2020

Clear team priorities

Pros

Asana keeps our team organized at a high level really well. No matter where each person is working from, it's always clear what the priorities are and who owns each task.

Cons

Reordering tasks can take a little time to get used to but the option to assign priority levels is really helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

SS

Sam Sklar

Events Services, 11-50 employees

Less than 6 months

4.0
April 2020

Easy setup

Pros

I worked with a colleague who used it because that was the platform his company relied on. Getting started felt user friendly and I was up and running pretty quickly. It also integrates well with the other apps already in use.

Cons

There are plenty of project management tools out there and if I had the option to choose freely, this probably wouldn't be the first one I'd pick.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AG

Alyssa Gutierrez

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2020

Template sharing is fantastic

Pros

Being able to share templates and bring them straight into your workspace is really useful.

Cons

The free plan could use a few more features especially the option to assign tasks to multiple people.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

EG

Emily Gray

Food & Beverages, 500+ employees

More than a year

4.0
April 2020

Task tracking that really delivers

Pros

Compared with other tools, this one seems far more convenient. Tasks can be defined clearly and, when the setup is done properly, it gives you good oversight of the work. It felt a little unusual At first but it has become essential for every team here that uses it.

Cons

The limitation is that tasks can only be marked as completed. If you're adapting the software for a more specific or restricted workflow, that setup may not work very well. It would be much better to have a range of task statuses available, similar to expandable status options.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Mining & Metals, 11-50 employees

More than a year

3.0
April 2020

Handy task tracking overall

Pros

Keeping up with my day to day work has been much more manageable with Asana since the interface is quite simple to use. There's something really satisfying about checking off tasks as soon as I complete them. It's also useful for managers because they can review everyone's assignments and see how things are going by the end of the day. Even the free version already includes the core task management features I need although I'd definitely consider upgrading to premium later on.

Cons

I do wish the free version included more features especially things like deeper insights and trend tracking. That said the general overview of my work is still decent enough for now.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

4

A

Anonymous

Wholesale, 11-50 employees

Less than a year

5.0
April 2020

Gtd workflow that clicks

Pros

If you already work with the GTD method, this app fits in really well. It also syncs with Google Calendar and integrates nicely with Gmail.

Cons

Every now and then the app drops offline because the servers get overloaded but it usually comes back pretty quickly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

LD

Lia DAmico

Civic & Social Organization, 11-50 employees

Less than a year

5.0
April 2020

packed with amazing features

Pros

It packs in a ton of functionality and it honestly seems flexible enough to fit just about any type of business. The platform is fun to use, visually appealing, colorful and modern. It also integrates with plenty of other tools so the integrations are a big plus.

Cons

At the same time there can almost be too many features available all at once and there is not always enough guidance on the best way to use everything. I would really appreciate more built-in templates, along with a few basic walkthrough videos that cover the A-B-Cs of getting started and using the tools effectively.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

JP

Jourdan Perez

Information Technology and Services, 1-10 employees

More than a year

5.0
April 2020

Clean task views for teams

Pros

The simple layout of the task lists is one of the best parts and sharing them with the rest of the team works really well. I also appreciate having multiple viewing options depending on how I want to look at the work.

Cons

I'd just like a more smooth connection with the calendar app. Beyond that, there really isn't much missing especially at this price point.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JB

Jessica Bowen

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
April 2020

Fantastic for remote teamwork

Pros

Across our remote company, we rely on it to share tasks, to-dos and completed work. It's a really effective way to keep everyone aligned, assign responsibilities and delegate work clearly.

Cons

Searching and keeping track of things can be difficult. Since we use it across every department and manage multiple boards, I wish it were simpler to search through boards and quickly find exactly what you need.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10