Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AS
Andrew S.

Law Practice, 1-10 employees

More than a year

4.0

“Team features smooth”

Pros

In my experience the team-oriented features function smoothly across both the free and premium tiers though I personally advise upgrading to the paid plan for the best experience.

Cons

I do feel that the absence of built-in document or centralized data storage significantly restricts how I can use the app because although attaching files to individual tasks is possible, it doesn't replace a proper repository and therefore represents an inherent constraint of a task-focused system like this.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

MB
Melanie B.

Luxury Goods & Jewelry, 11-50 employees

More than a year

4.0

“Tasks clearly assigned with great views”

Pros

I really appreciate that tasks can be clearly assigned with due dates and nested subtasks which means nothing slips through the cracks and the whole interface looks great since the Timeline, List and Board views each support different workflows and make it easier to approach various project styles, plus I value the ability to connect it to a wide range of other platforms and that there's a free plan available which makes the offering even more attractive.

Cons

When I use it I've noticed it only functions when I have an internet connection and if I want to move to a paid tier there isn't really any middle option, it's basically an all-or-nothing pricing model which feels restrictive, as I've begun exploring automation features I've found they demand more technical skill and the mobile app ends up feeling more confusing than the desktop layout and feature set which is a problem given that most people depend heavily on their phones.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JB
Jake B.

Investment Management, 101-500 employees

Less than 6 months

4.0

“Simple to use and share”

Pros

I find it really simple to use and to share with my team members which makes bringing coworkers on board and collaborating simple and hassle-free.

Cons

When it comes to boards, I used Trello extensively and genuinely wish Asana's board functionality matched theirs because their setup felt more simple for visual project tracking.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CTAS
Cornelius Tian Andi S.

Farming, 1-10 employees

Less than 6 months

5.0

“Great collaboration for juggling projects”

Pros

I really like Asana because it packs a wide array of collaboration features that make coordinating with teammates much smoother especially when juggling multiple projects.

Cons

For me the fact that it's less popular means I often can't easily find comprehensive tutorials or community guidance when I hit a snag.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LE
Luke E.

Marketing and Advertising, 11-50 employees

More than a year

4.0

“Ideal interactivity for remote small companies”

Pros

Asana's interactivity makes it ideal for a small/mid-size company where most people work remotely and it integrates cleanly with tools such as Gmail, Google Docs and Harvest. It has become central to how we work. My team can arrange tasks, share status updates and pose questions within a space that enhances productivity and I highly recommend Asana which helps us stay aligned across multiple projects every day.

Cons

I find Asana's navigation can be awkward at times and numerous features demand time and effort before they become familiar instead of immediately simple. The available tutorials and learning modules often fall short of helping me in practice. Consequently, I've had trouble grasping certain concepts and haven't been able to fully use every aspect of Asana which is disappointing given that I've relied on it for several years.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

VC
Valentina C.

Market Research, 500+ employees

More than a year

5.0

“Flexibility and structure for personal organization”

Pros

Being highly organized myself, I tend to prefer Asana for managing tasks because it offers a level of flexibility and structure I haven't found elsewhere, even when my employer relies on a different project management solution, I keep using Asana alongside their system since it helps me stay organized and adapt workflows easily.

Cons

I don't really have any complaints about the app's core features but I do wish that when I create a recurring task I could define a specific date range or window instead of having it repeat indefinitely which would give me greater control over scheduling.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

S
Sierra

Hospital & Health Care, 1-10 employees

More than a year

4.0

“Easy project organization and sharing”

Pros

I really love how I can organize everything into different projects, add sub-items, and upload files. Plus, I can easily share everything with my team. It just makes everything simpler.

Cons

There are a lot of options to manage and it can get a bit expensive if you want more features.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

R
ravikishore

Research, 1-10 employees

Free Trial

5.0

“Great tool with helpful reminders”

Pros

I've gotten a lot of surveys and group emails about how great Asana is and I have to agree. It's a solid tool and the email reminders are really helpful in keeping me on track.

Cons

I really like this software and since I've been using it as an end user, I'm not sure what cons there might be.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

H
Harshdeep

Computer Software, 101-500 employees

More than a year

5.0

“Excellent tool for project management”

Pros

This tool really helped me with managing projects. It has strong project control features that ensure I stay on top of things and I can get my work done quickly and easily.

Cons

Asana does everything I need, so I haven't had any problems with it.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

G
Gideon

Media Production, 51-100 employees

More than a year

5.0

“Tracks milestones and expenses easily”

Pros

It's awesome that I can track project milestones and expenses without any problem. Asana keeps everything organized for me.

Cons

It has great features and the interface is super easy to use. I have no complaints.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AV
Ann Veronica

Hospital & Health Care, 11-50 employees

More than a year

5.0

“Great for organizing and sharing tasks”

Pros

It is super easy to use for me and really powerful and flexible. It even has a mobile app that works on both Android and iOS and it integrates well with other tools. I can easily organize, share, and break tasks down into smaller parts to assign to team members. It also allows one to break major tasks into smaller parts and then you can assign them to different team members.

Cons

I have nothing bad to say. Asana is an amazing tool and it's really simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andrew

Information Technology and Services, 101-500 employees

More than a year

5.0

“Best project management tool”

Pros

This tool is amazing for getting work done faster. I love how customizable it is to suit my needs. It's a great way to keep track of all my projects in one place.

Cons

Asana is hands down the best project management tool out there. There's nothing to dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A
ANA

Entertainment, 11-50 employees

Less than a year

1.0

“No support access”

Pros

I didn't find any trouble using it because it is very easy to use.

Cons

The downside I've found is the lack of actual support. Their support chat has been broken for over a year and there's no phone number to call or email to contact.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

R
Remco

Management Consulting, 11-50 employees

More than a year

4.0

“Customizable but templates need improvement”

Pros

Asana is really easy to use and it integrates perfectly with Slack. So we can create tickets on the go. It's also really easy to customize based on project needs which is a big plus.

Cons

The template creation could use some extra features and exporting on client requests is a bit lacking.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

5

Functionality

7

F
Florence

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

“Easy to use with helpful support”

Pros

This is not hard to use at all and the interface is super user-friendly. Their customer support team is really helpful and setting up Asana takes just minutes. It has all the features I need.

Cons

I did not run into any issues with it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christopher

Higher Education, 101-500 employees

More than a year

5.0

“Great for prioritizing and managing work”

Pros

I can easily create and assign tasks and projects with Asana. It's great for prioritizing important tasks and I can plan, manage and execute my daily work without stress. It's also really easy to track my progress.

Cons

For me, there have not been any negative experiences with Asana so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cameron

Apparel & Fashion, 1-10 employees

More than a year

4.0

“Smooth project flow but task duplication issue”

Pros

I love the ability to create projects and collaborate with my team. It just makes things flow so much smoother.

Cons

I can't set repeating tasks with subtasks and the subtasks tend to duplicate themselves, which is a bit annoying.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

5

Functionality

9

J
Jamie

Health, Wellness, and Fitness, 1-10 employees

Less than 6 months

5.0

“Amazing task automation with rules”

Pros

The feature where I can set "rules" for each project is amazing. Tasks are automatically moved or marked when completed or needing attention. It's made managing tasks and collaborating with my team so much more efficient.

Cons

The platform feels different on the app and on the computer and it's been a bit tricky to coordinate that between users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Andre

Industrial Automation, 11-50 employees

Less than a year

3.0

“Easy access control but too basic”

Pros

It's super easy to give different people access to projects and tasks which is really helpful for collaboration.

Cons

It's a little too basic for what I need. I'm looking for something that handles detailed project management, cost planning, resource management and reporting.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

5

Functionality

5

LR
Luca R.

Online Media, 11-50 employees

More than a year

4.0

“Excellent for product and task management”

Pros

I found it to be an excellent tool for product and task management, offering an simple interface and attractive look-and-feel and it made collaborating internally with colleagues, developers and stakeholders simple and efficient so our team could coordinate work and track progress without unnecessary friction.

Cons

As a team, we relied on the mobile app frequently and found it to be less than ideal, with a clunkier, less user-friendly experience than the desktop version so we often wished its interface and navigation were improved to better support on-the-go work.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7