Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MK

Melissa Knapp

Telecommunications, 500+ employees

More than a year

5.0
December 2024

Custom views and team clarity

Pros

Being able to customize the way I see my work, track my time and check what everyone on my team is working on makes Asana really useful day to day.

Cons

More complicated workflows do come with a learning curve and it can take a little time to figure out how to set them up properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AG

Annie G

Accounting, 11-50 employees

More than a year

5.0
December 2024

Great team collaboration hub

Pros

Asana has been an excellent project management platform for working across teams and keeping projects, tasks and workflows organized. The interface is very user friendly so it doesn't take much effort to get started and use it effectively.

Cons

One thing that would make it even better is having a built-in time tracking feature for both tasks and projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LS

Lise Slama

Computer Software, 11-50 employees

More than a year

5.0
December 2024

Dashboard visibility and coordination

Pros

It is pretty easy to use and it offers a lot of flexibility. I especially like being able to track project progress through the dashboard. It's a reliable tool that makes communication and coordination across the team much easier.

Cons

To really get the most out of it, you need to spend some time setting everything up properly and getting familiar with all of its features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

BC

Brigitte Chapman

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
December 2024

project planning done right

Pros

Planning projects with Asana has been really convenient and I can split everything out into individual tasks without any hassle.

Cons

I don't have any real complaints. It took me a couple of weeks to fully learn everything it could do but that was more about me getting used to it than any issue with the product.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

RC

Roberta Catacchio

Hospital & Health Care, 101-500 employees

Less than a year

4.0
December 2024

Strong collaboration across projects

Pros

One thing that really works well with Asana is how many capabilities it offers especially being able to view multiple projects at the same time. It's a user friendly tool that helps improve collaboration across the organization, while supporting both task management and full project management.

Cons

Because it includes so many features and capabilities, it can take a while to learn and fully get comfortable with using everything.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MM

Morini Maurizio

Telecommunications, 11-50 employees

More than a year

5.0
December 2024

Reliable task management

Pros

Asana has been a dependable solution for handling workflows, projects and daily tasks. It lets teams create organize, share and track tasks without hassle. Another helpful addition is the AI feature which supports task prioritization based on urgency.

Cons

The biggest downsides are the license cost and the time it takes to get comfortable with the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TJ

Tiffany Jennings

Real Estate, 11-50 employees

More than a year

5.0
December 2024

Great for task planning

Pros

I must say it has been excellent for managing projects, building to do lists and keeping reminders organized in one place.

Cons

I just wish the rules offered more customization and that exporting were easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DP

Daniel Price

Photography, 1-10 employees

Less than 6 months

4.0
December 2024

Powerful project tracking

Pros

Asana worked really well for managing my company's projects and gave me complete visibility into how my team was progressing at every stage.

Cons

That said it wasn't as easy as some other tools I have used and the interface didn't feel as user friendly as I wanted it to.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

SP

Shania Pindoriya

Accounting, 500+ employees

Less than a year

5.0
December 2024

Great project management tool

Pros

I find it amazing for managing projects. It handles everything I need really well and seems like a professional, reliable platform.

Cons

I honestly haven't run into anything to dislike about it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Consumer Services, 1-10 employees

Less than 6 months

4.0
December 2024

perfect for team organization

Pros

After testing several project management tools, we ended up sticking with this one because it's the most user friendly option for us. Also it is excellent for keeping things organized and staying on top of everything in my day to day work. We run our entire marketing agency through it and it makes managing my team much easier.

Cons

The biggest downside for me is the lack of a calendar view which is also why I don't rely on it very much in my management role. In the beginning, pricing was also a concern but since it was free for teams with fewer than 15 people, we were able to keep using it as we grew without taking on costly overhead.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LF

Lana Fakhouri

Civil Engineering, 51-100 employees

Less than a year

5.0
December 2024

Great task breakdown

Pros

Being able to structure projects into parent tasks and then split them into subtasks is incredibly useful especially when it comes to assigning work clearly across the team.

Cons

It's been outstanding for project management overall and I honestly don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SK

Selina Kockert

Marketing and Advertising, 101-500 employees

Free Trial

4.0
December 2024

Flexible dashboard and calendar

Pros

I really like the different ways you can customize the home screen and calendar to match your own workflow and preferences.

Cons

Even with the initial explanations, the tool still feels like a lot at first so it can seem a bit overwhelming and not entirely clear in the beginning.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LB

Larry Benson

Arts and Crafts, 1-10 employees

Free Trial

4.0
December 2024

user friendly and well integrated

Pros

It is fairly easy to use and the integrations worked really well. It's clear why people find it user friendly especially anyone who has used similar tools before.

Cons

Compared with some other platforms, it lacks a built-in time-tracking feature. On top of that each task can only be assigned to one person at a time which is a pretty significant limitation for collaborative work.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

TR

Tanya Rodgers

Design, 1-10 employees

More than a year

5.0
December 2024

Great team coordination hub

Pros

Working with others feels much more organized with Asana. Whether I am coordinating with teammates, managing client work or even keeping up with personal projects, it helps me stay on top of everything while keeping everyone involved updated in one place.

Cons

One downside is that the pro plan requires at least two seats. I'd really prefer the option to pay for pro features just for myself and still be able to collaborate with clients.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

DCS

Deborah Cordero Santa

Retail, 51-100 employees

Less than a year

5.0
December 2024

Task planning that really helps

Pros

Being able to organize my tasks, keep a to do list and manage my time better has been really helpful.

Cons

I haven't run into any issues at all as I find this app extremely useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

HD

Himanshu Dagar

Market Research, 1-10 employees

Less than 6 months

2.0
December 2024

Versatile views, limited extras

Pros

Asana gives teams several ways to look at projects, including List, Board-style Kanban, Timeline and Calendar views which works well for different planning preferences and workflows.

Cons

A downside is that important features such as Timeline view and custom fields are only available on the higher-priced premium plans.

Rating Distribution

Ease of use

6

Value for money

3

Customer Support

5

Functionality

4

UO

Umut Oney

Information Technology and Services, 51-100 employees

Less than a year

4.0
December 2024

Teamwork stays organized

Pros

Keeping track of projects and seeing who's responsible for what is really easy. Also the layout is clean, everything stays in one place and it makes working as a team feel a lot less chaotic.

Cons

Once too many tasks and notifications start piling up, it can feel a bit overwhelming. There are times when managing everything in the system feels like extra work on top of the actual work.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

JHK

Jin Hee kwon

Industrial Automation, 51-100 employees

Less than a year

4.0
December 2024

simplifies everything for us

Pros

Right from the start I find it user friendly and it makes it simple to keep tasks and projects organized in an efficient way, with clear visibility into who is responsible for what and when deadlines are coming up. Its collaboration tools, like commenting on tasks and attaching files directly within them, help keep communication in one place and cut down on long email threads. The customizable workflows and flexible views also make it adaptable to different team processes so it works well across a variety of project types. On top of that the clear and professional support during onboarding made the whole setup and adoption process much easier for our team.

Cons

Getting started can be a little confusing because there are a lot of features to learn and it takes a while to become fully comfortable with everything. Some of the more useful tools are locked behind the paid plans which may be difficult for smaller teams or anyone working with a limited budget. The mobile app can also feel less reliable than the desktop version At times and that can be frustrating when working on the go.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

EA

Erin Argeadai

Consumer Services, 1-10 employees

More than a year

5.0
December 2024

Clean boards and subtasks

Pros

The subtasks are super helpful and having different board layout options makes it really flexible to work with. It's also very user friendly and the overall look and feel is really nice.

Cons

One oddly specific annoyance is that due dates don't automatically sort themselves. Maybe that's available on a higher-tier plan but right now it takes a lot of manual effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AS

Aleksej Sarža

Marketing and Advertising, 1-10 employees

Less than a year

5.0
December 2024

Powerful tools and modern design

Pros

Asana comes with a sleek, modern interface, is widely adopted by many companies and includes a broad set of features for managing tasks and projects.

Cons

Personally, it often felt overwhelming to keep up with. Juggling a heavy workload as both an employee and a manager and using it in different situations, I felt the app offered more than I could realistically absorb with my busy schedule and limited time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10