Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AZ

Anastasia Zhmurchuk

Banking, 500+ employees

Less than 6 months

5.0
November 2019

Useful software!

Pros

One thing I liked most was how much planning functionality it offers as Gantt charts make business processes easier to visualize, the scheduling tools are useful, the calendar helps keep everything organized and task delegation is built in nicely.

Cons

Getting used to the platform is quite hard because the interface feels bulky and overloaded. Even in a large company setting, it seems to include too many unnecessary elements. Personally, I preferred Trello's more minimalist approach.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

EH

Eve Harow

Hospitality, 11-50 employees

Less than 6 months

5.0
November 2019

integrations and gantt charts are helpful

Pros

Asana fits in really well with Dropbox and the other tools I already use. The newly added Gantt chart feature was a welcome addition and I also appreciate that the free version still comes with plenty of useful options.

Cons

One thing that's missing is a built-in chat for sending instant messages to teammates. It's also limiting that a single task can't be assigned to two people at the same time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

PMA

Pg Mohd Alimmin

Real Estate, 51-100 employees

Less than a year

5.0
November 2019

Modern design across platforms

Pros

It seems good and easy to use because of its clear design. The workflow is well laid out and kept simple which makes everyday use hassle free. Also I like being able to use it on different platforms like iOS android, PC and Mac. Another big plus is that it can grow with you as you need more features and complexity.

Cons

The pricing feels expensive even if it reflects the quality. I'd still rather see a lower-cost option something like $2.99.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Insurance, 500+ employees

Less than 6 months

5.0
November 2019

feature packed project management winner

Pros

As project management tools go this is probably the most complete one I've used. It comes with a ton of helpful features including a few I didn't even realize our team needed at first. Assigning work to team members is also easy and keeping tabs on progress is just as simple which helps make sure things actually get finished on time. Sharing tasks with the team can be done instantly and it does a really good job of helping you follow everything through to completion. The Outlook integration is another big plus since it automates a small part of my daily routine. On top of that it works pretty well as a communication tool for the team too.

Cons

there isn't much to complain about. I really haven't run into any major problems with it. If I had to point out one downside, it's that the interface can feel a bit overwhelming at first when you're new to it. There's just a lot happening on the screen all at once.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MRP

Matheus Rosendo Pedreira

Education Management, 11-50 employees

More than a year

5.0
November 2019

Best in class task management

Pros

After trying a bunch of other task management tools, this one still comes out on top. The user experience, subtasks, task reporting and the rest of the feature set really feel ahead of anything else available.

Cons

Paying $14 per team member feels pretty steep and more than it should be and since our team is expanding, we're even considering switching because of the cost.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

JG

Jeremy Gleason

Automotive, 500+ employees

Less than a year

5.0
November 2019

custom boards and smart subtasks

Pros

Having a free version available even with limited features, is a big plus. I can organize my board exactly the way I want and one thing I especially appreciate is being able to assign subtasks even tasks within subtasks, to specific people while giving each one its own due date. It keeps everything looking much cleaner instead of turning tasks into a massive checklist. The timeline feature is also a really nice touch.

Cons

It does take a little time to learn At first but once you understand how to set it up around your workflow, it becomes very user friendly. The pricing can get expensive though especially for bigger teams.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

9

SG

Sylvie GARCELON

Financial Services, 500+ employees

Less than a year

5.0
November 2019

flexible task planning and mobile app

Pros

It lets me create projects and tasks organize them the way I want and build schedules with priorities in a format that works well for me. The mobile app is also thoughtfully designed and very convenient to use.

Cons

One thing that still bothers me is not being able to quickly view all of my completed tasks in one place. The app gets regular updates but it still lacks a few important features that I really need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

AR

Alice Robinson

Marketing and Advertising, 11-50 employees

Less than a year

5.0
November 2019

simple campaign tracking win

Pros

Keeping multiple client campaigns organized in it has been really easy and it does the job well without adding extra complexity.

Cons

The one thing I'd still like to see is more reliable reporting features along with layouts that feel a bit more visually appealing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

SR

Salvatore Rinaudo

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
November 2019

Good first impression

Pros

Using Asana to help my client track activities left me with a positive first impression. I hadn't worked with activity-tracking software before and overall it seemed like a good tool to start with.

Cons

At the moment I use Kanbanone and I feel it's a better option than this one because it offers stronger metrics which it didn't have at the time I used it three years ago.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

JL

Justin L

Writing and Editing, 1-10 employees

Less than a year

5.0
November 2019

project planning powerhouse

Pros

Asana has become essential for organizing and planning my projects. It helps me set both short- and long-term goals, then map everything out step by step in a clear way.

Cons

I can't think of anything I dislike about it. This management tool has genuinely helped shape the way I run my business.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

BD

Beka Dalakshvili

Financial Services, 1-10 employees

Less than 6 months

5.0
November 2019

Pretty simple tool

Pros

It is pretty easy to use. Plus it lets you coordinate tasks across multiple projects without much effort and you really do not need to be an experienced project manager to use it effectively.

Cons

There is honestly not much to criticize. The only limitation I have run into is that I am on the free version so a few useful tools and features I would like to access require an extra paid plan. That said it is part of the business model so it does not feel entirely fair to complain about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LK

Laine Kaminski

Information Technology and Services, 1-10 employees

More than a year

5.0
November 2019

friendly task management boost

Pros

Using it has made it much easier to keep up with my work without relying on physical sticky notes and similar reminders. The interface is welcoming and user friendly, with a clean look that is easy on the eyes and simple enough for just about anyone to pick up quickly.

Cons

One small downside with the interface is that when I'm bulk updating tasks, the boxes can sometimes refresh and shift around so my next click ends up landing in the wrong spot. It would also be much more useful if it included a built-in time tracker or at least an integration for that.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Broadcast Media, 1-10 employees

Less than a year

5.0
November 2019

remote teamwork stays aligned

Pros

Keeping everyone aligned on project progress is one of the best parts of using Asana. It really helps remote teams stay on the same page and know exactly where things stand.

Cons

One thing I'd change is the messaging notifications. It would be much better if it alerted you to all messages instead of only notifying you when someone remembers to tag your name.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PP

Pranshu Pancholi

Financial Services, 500+ employees

Less than a year

5.0
November 2019

clean task tracking flow

Pros

It has a clean, simple interface that keeps everything easy to find. Creating tasks is pretty easy and moving them to completion seems smooth. Also it gives a clear view of tasks that are still pending which makes daily tracking much easier.

Cons

The thing that still feels missing is stronger task analytics especially for things like sprint velocity. Having more graphs and visual reporting would give a much clearer picture of how ongoing sprints are progressing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Education Management, 101-500 employees

Less than a year

5.0
November 2019

helpful order and inventory tracking

Pros

One thing that really works well with this software is how it handles creating and tracking orders along with managing inventory. The program is easy to use so getting around it and keeping up with tasks doesn't take much effort.

Cons

there's not much to complain about with this software. The only minor downside is that it uses a bit of memory on our phones which can make performance feel slightly slower at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP

Jenni Peters

Pharmaceuticals, 1-10 employees

Less than a year

4.0
November 2019

clear team visibility

Pros

Everyone on the team can easily see what others are working on and share progress updates.

Cons

It took quite a bit of time to add tasks and keep updates entered.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Photography, 51-100 employees

More than a year

5.0
November 2019

fantastic for task visibility

Pros

Tracking tasks, logging time and seeing where each project stands and who is responsible for it works really well in it.

Cons

There's a bit of a learning curve although it's not too bad. That said the platform really needs broad team adoption to be effective. If only 4 people out of a 20-person office are using it, it won't function the way you want it to.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

JS

Jecelyn Shenkin

Media Production, 1-10 employees

More than a year

4.0
November 2019

Good tool for task tracking

Pros

One thing I really liked was how simple it felt. It didn't get bogged down by every possible feature they could have added. The whole experience was simple, quick and easy to use.

Cons

Lately though the updates have felt like a step backward more than an improvement. They've taken away functionality from the mobile app, made categorizing and deleting categories more complicated and even removed keyboard shortcuts. Something that used to work really well now feels a lot more confusing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

6

TW

Trevor Winsor

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
November 2019

collaborative task tracking win

Pros

One thing that really works well is how multiple people can view and work within the same task, project or timeline at the same time. It makes collaboration feel much more connected and efficient.

Cons

The dashboard views can sometimes feel cluttered and a bit confusing. I'd also love to have more options to customize the dashboard and timeline views.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MM

Melissa Marano

Marketing and Advertising, 11-50 employees

More than a year

5.0
November 2019

flexible calendar and team sync

Pros

Keeping up with tasks was really enjoyable with the calendar view. I could organize everything into categories like client or project while still having one complete overview of all my work. It felt very flexible especially when I needed to shift around tasks that changed often. The team syncing was also a big plus and I appreciated that tasks and updates were archived automatically.

Cons

I honestly didn't run into any issues with it based on how I used the software although my usage was pretty minimal overall.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10