Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

WC
Winnie C.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“simple task feature”

Pros

I appreciate how simple the tasks feature is since it organizes what I need to do and makes moving through the interface incredibly simple and user-friendly.

Cons

Although a few of my employees initially found the layout confusing and had trouble getting around, I noticed that with some training they began to pick it up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA
Martin A.

Information Technology and Services, 11-50 employees

More than a year

5.0

“feature-rich but setup takes effort”

Pros

I've been using Asana for a long time and in my experience it's a feature-rich platform that keeps team collaboration and project communication centralized, I can create task lists, assign items to various teammates, set deadlines and then effortlessly monitor progress and change statuses as work advances. Many of the workflow steps are automated and because it's highly configurable I've been able to tailor it to our exact requirements quite effectively.

Cons

At times, I discover that setting up customized workflows demands a considerable investment of time, significant effort and a solid level of setup expertise before everything runs smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH
Ramzi H.

Medical Devices, 11-50 employees

Less than 6 months

4.0

“flexible interface”

Pros

I really value how flexible it is and how simple the interface feels because that combination makes organizing and keeping track of tasks both simple and effective even when projects get messy.

Cons

For my part, I find the missing, true resource-management capabilities to be a real limitation since it forces me to rely on workarounds or other tools when I need to allocate people, time or workload precisely.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JH
Jesse H.

Recreational Facilities and Services, 101-500 employees

More than a year

5.0

“easy to share projects”

Pros

I find it very simple to use and I really like that I can easily share projects and tasks with other users on the platform.

Cons

Honestly I don't have many complaints overall but I do feel the interface could be refined and made more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
Josh Peters

Entertainment, 11-50 employees

More than a year

5.0

“Flexible workflows across teams”

Pros

Asana gives us a lot of flexibility so we can tailor the setup to match how our teams and departments actually work, both individually and together.

Cons

A downside is that some of the features that would be the most helpful only come with the more expensive plans so it takes a bigger investment to access them.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AR
Anilkumar Raj

Management Consulting, 11-50 employees

More than a year

5.0

“all in one team coordination”

Pros

This tool brings project assignment, task management, collaboration and resource management together in one integrated place which makes it really useful for handling everything in a single repository.

Cons

It covers everything I need without causing any issues and I end up using it every day.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

SL
Saara Leppanen

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

“Great for complex planning”

Pros

Really strong for planning even when the projects get pretty complex.

Cons

Getting started can be a little tricky At first and having some example projects would make onboarding more helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AM
Ami Miller

Construction, 51-100 employees

Less than a year

4.0

“user friendly planning that delivers”

Pros

Navigating the platform is very easy, whether I am working through tasks, checking calendars or switching between views by project, team or individual person. It's set up in a way that makes everything simple to follow and manage.

Cons

The price does feel a little high for us but compared with other team communication tools we've tested, this one has been the most effective for what we need so the extra cost still feels justified.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

SK
Stanley Kamal

Information Technology and Services, 51-100 employees

More than a year

5.0

“stand out in many ways”

Pros

One thing that makes it stand out for me compared with other collaboration tools is how visually clean and user friendly it is. The task management setup uses kanban-style cards which makes organizing work in a very clear and practical way. It also integrates really well with my files and other apps so collaboration seems hassle free. I can attach all kinds of files to tasks, from images to audio and the best part is that everything stays archived inside Asana. File sharing is also very helpful for creating, storing and sharing content through Dropbox, Google Drive and Box.

Cons

I don't have any complaints personally since my experience with it has been excellent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SH
Sebastian Heim

Marketing and Advertising, 11-50 employees

Less than a year

1.0

“premium trial blocked our board”

Pros

You can create subtasks and assign them to specific people which is useful for tracking smaller parts of a job.

Cons

After the free trial of the premium version ended, our board was locked and we could no longer see the tasks we already had there.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

1

AA
Adebola Adeyinka

Consumer Goods, 101-500 employees

Less than a year

5.0

“Task prioritization works brilliantly”

Pros

Asana makes it much simpler to prioritize tasks and assign them to the right people.

Cons

Up to this point I have been happy with everything I have used.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

HG
Harshit Gehlot

Financial Services, 51-100 employees

Less than a year

5.0

“Organized tasks and clear progress”

Pros

Keeping everything organized is where Asana really helps and it makes project management feel much more manageable and a lot less chaotic. It does a nice job of helping you stay on top of tasks, set priorities and follow progress in a clear, visual way.

Cons

One downside is the learning curve especially when you start digging into the more advanced features. Basic task management is simple enough but it still takes time to get comfortable with all the different options for organizing, customizing and automating workflows, particularly if you're new to it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

GD
Grace Dowling

Sports, 101-500 employees

Less than 6 months

5.0

“simple layout, clear status”

Pros

It is very user friendly both visually and functionally. The layout makes it simple to scan project status and pick up other important details at a glance which helps a lot when managing work quickly.

Cons

I do not have any real complaints. If anything, it could offer a few more settings for deeper personalization but even with that, this is still my favorite project management platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

MB
Mary Bess

Education Management, 500+ employees

More than a year

5.0

“decent and reliable”

Pros

One of the best parts of this tool is how quickly you can learn it and start using it without any hassle.

Cons

I haven't run into any problems with it at all as it's been working really well for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KE
Kristina E

Computer Software, 51-100 employees

Less than a year

4.0

“quite a useful tool”

Pros

Ticket tracking has been really useful and the boards give much better visibility into everything that's going on.

Cons

At times it can be difficult to locate the right board or find a specific ticket on a board when there are too many items especially if the ticket number isn't remembered.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

RJ
Ramos Justin

Education Management, 101-500 employees

Less than a year

4.0

“helpful activity logs and integrations”

Pros

One thing that's been really useful is the activity history on tasks since it shows exactly who changed what and when. The third-party integrations are also a big plus because they make it possible to build more customized automations between different apps.

Cons

The only feature I still miss is a virtual whiteboard for brainstorming and mapping out ideas visually.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

SR
Sergio Roland

Events Services, 1-10 employees

Less than 6 months

4.0

“modern and feature packed”

Pros

It is modern and includes pretty much every tool you'd expect from this kind of software.

Cons

At times though getting around the interface can feel a bit confusing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

CT
Chris Tully

Design, 11-50 employees

Less than a year

4.0

“Project planning and teamwork win”

Pros

Asana works really well for planning projects and keeping collaboration organized. The messaging is helpful, the task creation flow works nicely and the notifications make it clear when a new task is ready for me to pick up.

Cons

It could probably be a bit easier especially with all the task and subtask options. Things can get confusing when clients add multiple tasks and I have to move them around and place them into a quality control section.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JM
JR Morton

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“Task tracking keeps us aligned”

Pros

This one has become a key part of how our creative team manages tasks and calendars. It plays a huge role in keeping our projects organized and honestly some team members would be totally lost without it.

Cons

There is a bit of a learning curve on the admin side although it's nothing unmanageable. With so many features available, it took some time to figure out the most efficient way to use the platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AM
Andrew Miller

Computer Software, 1-10 employees

Free Trial

4.0

“Flexible multi project task views”

Pros

One thing I really like is that a task can sit in more than one project which gives you different orthogonal views of the same work and makes organizing data much more flexible.

Cons

At the same time it's also pretty easy for a task to end up not being assigned to any project at all.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7