Total 2018 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

K
Khushnud

Computer Networking, 500+ employees

Less than a year

5.0

Asana for teammates

Pros

Asana is an excellent tool for organizing projects or tasks and collaborating with team members. Additionally, it provides a visual timeline.

Cons

Initially, it appears very complex and you may face trouble while exploring its features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Liam

Hospitality, 11-50 employees

Less than 6 months

3.0

Easy to start and use

Pros

Asana proved to be incredibly user-friendly, allowing me to set it up easily for my team.

Cons

The page colors could be enhanced to create a more enjoyable experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

S
Stacy

Accounting, 1-10 employees

Less than a year

3.0

Workflow trainings

Pros

Asana consolidates all the materials required for applicable courses in one easily accessible location and this is what I like the most about it.

Cons

It took me some time to adapt to the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

C
cj

Executive Office, 1-10 employees

Less than a year

4.0

mostly fits

Pros

Once you get the hang of it, Asana becomes a handy tool, although it requires a bit of effort to keep everything organized.

Cons

Initially, it felt like quite a task to set up everything.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anthony

Entertainment, 11-50 employees

More than a year

5.0

I've loved Asana for years!

Pros

I've used Asana at various companies across different project types and its flexibility is truly remarkable.

Cons

Customer support is generally good, although some specialists are more knowledgeable than others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than a year

4.0

A falling leader

Pros

The simplicity of Asana stood out to me. Although we eventually transitioned to ClickUp, newcomers at our company rely on Asana for their initial 6 months to familiarize themselves with project management software. They receive weekly training on ClickUp as well.

Cons

The lack of automation and the difficulty in building highly customized and complex workflows without excessive use of APIs are major drawbacks.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

4

C
Claudia

E-Learning, 1-10 employees

More than a year

5.0

The heart of my business is in Asana.

Pros

Asana played a key role in organizing and establishing the processes for my business. It gives me an overlook for my quarterly and annual plans, allowing efficient communication with my team for projects of all sizes.

Cons

So far, I haven't come across anything I dislike about the platform. All the functions I use are helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nancy

Information Technology and Services, 1-10 employees

3.0

Product Review

Pros

Maintaining and tracking task management becomes a fun process with Asana.

Cons

The pricing is higher compared to other software-as-a-service products in the market.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

2

Functionality

6

A
Anonymous

Not Specified, 11-50 employees

Less than a year

3.0

Too Basic to adapt to my industry

Pros

Asana seamlessly integrates with various software solutions and offers high levels of customization to meet individual task management needs.

Cons

Asana's capabilities are quite limited. I need to use a different software for secure file storage and meeting scheduling. The AI features are still being developed, and I hope they add more features in the future.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

V
Valerie

Leisure Travel & Tourism, 51-100 employees

Less than a year

5.0

Manage all your projects and deliverable

Pros

Tracking individual tasks, status and due dates that contribute to the overall project is not a hassle with Asana.

Cons

It took me a little while to figure out how to create custom task statuses and save them as templates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T
Tydie

E-Learning, 1-10 employees

More than a year

5.0

Workflow Genius

Pros

Asana allows me to map out the entire project journey, from start to finish with embedded workflows.

Cons

I can't think of any dislikes. It was highly intuitive and easy to set up and use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alysa

Marketing and Advertising, 1-10 employees

More than a year

5.0

Easy to use for all

Pros

I find this platform is highly intuitive and easy to use. I love its simplicity, especially when it comes to managing tasks and assigning them to others.

Cons

I haven't had any bad experiences using the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chermaine

Retail, 51-100 employees

Less than a year

5.0

Great software

Pros

The user-friendliness, efficiency and functionality are highly commendable.

Cons

Setting up multiple users can be a bit challenging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Dario

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0

Easy to Keep a Handle on Your Tasks with Asana

Pros

The interface is thoughtfully designed, ensuring that all the information I need is easily accessible and comprehensible. Updating information and adding new tasks is simple, and Asana keeps me informed about task progress every step of the way.

Cons

I have nothing to add to the "cons" column. Asana accomplishes its objectives effectively, keeping you organized and aware of your responsibilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O
ODUNOLA

Professional Training & Coaching, 51-100 employees

Less than a year

5.0

Makes communication easy

Pros

It simplifies communication and is user friendly.

Cons

I haven't encountered any issues and have been enjoying every aspect of Asana.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jordan

Real Estate, 11-50 employees

Less than a year

5.0

Task Management is a Breeze

Pros

Coordinating deadlines and assigning tasks to team members has made collaborative projects easily manageable. It's also convenient that individuals can create and complete tasks independently. Additionally, the mobile feature allows for "do not disturb" notifications, promoting a healthy work-life balance by allowing users to turn them off after hours or when out of the office.

Cons

I haven't encountered any major issues while working with Asana. Although I use it less frequently than others in my company, I have only heard positive feedback about the platform and its compatibility with the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bianca

Wholesale, 500+ employees

Less than 6 months

4.0

Task management platform & more

Pros

Asana is very much easy to use and also merging different working boards is quite simple process with this tool.

Cons

The dashboard has room for improvement to provide better metrics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Asana streamlined all of our internal & external processes

Pros

Since moving to Asana, our agency has made significant strides in establishing standardized processes and workflows. This has greatly improved efficiency and workload management.

Cons

Occasionally, it's challenging to locate projects and maintain an overview when dealing with multiple projects.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C
Casey

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Project Management For Remote Consultants

Pros

The interface is sleek, navigation is unproblematic and it's quite easy to invite colleagues and project collaborators.

Cons

Asana isn't linked with my workplace email, and it would be great if I could integrate email events and updates into it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sophie

Management Consulting, 1-10 employees

Less than a year

5.0

Tried Asana not going back to anything else

Pros

Once you grasp the framework and set up templates for repeated use, Asana becomes easy to navigate. The ability to set prerequisites for certain tasks and track document versions in one place has been crucial for us.

Cons

It can become complex if you aim to use all of its features of it. It's important to train your users beforehand to ensure they make the most out of the tool.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10