Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

NDS

Nicole DE SHORE

Executive Office, 1-10 employees

Less than a year

4.0
November 2024

Organized workflow and tutorials

Pros

Keeping everything organized in Asana has been really useful and it's quick to pick up just by watching the tutorials.

Cons

The trickier part is figuring out how to move items around and then return to them after they've been marked as completed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

E-Learning, 1-10 employees

More than a year

5.0
November 2024

Goal tracking that delivers

Pros

Asana has been an excellent project management tool. I used it with my coaching clients to monitor their progress and help them stay accountable to their goals.

Cons

I really enjoy using it though the user interface could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JC

Jason Cowper

Information Technology and Services, 1-10 employees

Less than a year

4.0
November 2024

Helpful priority planning tools

Pros

The feature set for creating priority lists across multiple departments was something I really appreciated.

Cons

One thing that was missing for me was a way to set up parent-child relationships between projects from different departments.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Telecommunications, 51-100 employees

More than a year

5.0
November 2024

Customizable and polished

Pros

Out of all the product management tools I have worked with, this has been the best one by far. It's highly customizable, the interface looks professional and even from a marketing perspective I really respect what they've built. There's a certain excitement people have when they join a company that uses it and that says a lot.

Cons

I really don't have many complaints. Overall, I am quite happy with the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

FS

Francesca Singer

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
November 2024

user friendly project sharing

Pros

It's very easy to use and sharing projects with teammates is also not a hassle anymore.

Cons

only issue I have had came from my own setup at the beginning as I ended up with two separate accounts tied to different clients and email addresses which made logging in a bit confusing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MB

Manish Banga

Accounting, 1-10 employees

Less than a year

5.0
November 2024

Teamwork that just clicks

Pros

Working with a team is stress free with this tool. As its layout is user‑friendly and the project management tools are flexible. Creating tasks, assigning them to the right people and tracking progress is very easy too as it keeps everyone aligned and updated in one place.

Cons

The free plan is quite awesome but to really get the most out of the platform, features such as custom fields and advanced reporting are locked behind a paid subscription.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AM

Alessandra Mongardi

Information Technology and Services, 51-100 employees

More than a year

4.0
November 2024

Collaboration features that deliver

Pros

It comes with a good range of tools and features for collaborating on projects and sharing work with others. Assigning tasks to team members is also easy, notifications keep everyone updated and the ability to upload and share files makes working together on tasks much more effective.

Cons

One issue I have run into is that setting up shared task calendars for team members can be a bit glitchy at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

DK

Deborah Kurikka

Executive Office, 1-10 employees

Less than a year

3.0
November 2024

Task reminders but privacy concerns

Pros

The tool helps me stay on top of my tasks and sends reminders when things need to be finished.

Cons

A big downside is the screenshot feature used for compliance. Since I work remotely with several confidential clients, the company tracking my time through this app can end up seeing screenshots that also show work I am doing for other clients.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

RB

Rachel Brown

Information Technology and Services, 1-10 employees

Less than a year

5.0
November 2024

Clean design with integrations

Pros

I like that it has a clean, simple layout and it comes with plenty of integration options that help organize processes and procedures across an organization.

Cons

Getting everything set up at the beginning was a bit slow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SR

Stephen Robinson

Marketing and Advertising, 500+ employees

Less than a year

5.0
November 2024

Shared OKR tracking wins

Pros

The thing that really stands out is how simple this tool makes it to bring department goals into the platform. Setting up OKRs inside it, then sharing them, tracking them and checking progress daily, weekly and monthly feels incredibly well done.

Cons

honestly I cannot think of anything about it that I dislike.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RS

Riley Simons

Marketing and Advertising, 11-50 employees

Less than a year

5.0
November 2024

Custom views and calendar win

Pros

One of the best parts of Asana is how customizable the task lists and filter views are. I can set up my own views around very specific task criteria, like quickly pulling up anything that's blocked but still due by the end of the week. The calendar view is also a huge plus and has made a big difference in how I keep track of work.

Cons

The time-tracking integrations have been pretty unreliable and can be buggy which is frustrating. A bigger limitation is the native integrations with other apps, including Zapier. In particular, automations don't always trigger the way I need based on certain events and updating task lists through those workflows feels too limited. More built-in automation options would definitely make the platform better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AR

Angela Riley

Public Relations and Communications, 1-10 employees

Less than a year

5.0
November 2024

Works well for us

Pros

Using it is pretty easy and it does a really good job of keeping everything organized for me.

Cons

I do wish the free version offered more features. It used to let me do more before but that has changed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

DB

David Bk

Building Materials, 1-10 employees

Less than a year

4.0
November 2024

Handy task overview

Pros

Asana gives us one central place to track all tasks, projects and deadlines. That makes everything much clearer and helps prevent things from being missed or overlooked.

Cons

Even though it has a free version, the paid plans can get fairly expensive for larger teams or if you need the more advanced features.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

KM

Kyle MacIsaac

Marketing and Advertising, 51-100 employees

Less than a year

4.0
November 2024

Visual workflow and collaboration

Pros

One thing that really stands out is how well it lays out tasks and projects in a visual way. The customizable boards, lists and timelines make workflow management much more organized and working with a team feels more connected and efficient.

Cons

Getting started can take a little patience especially for new users. Certain features, such as reporting and task dependencies, are more involved and need extra time to configure properly. Still, once you get used to the platform and learn how its features work, it becomes an incredibly useful tool.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

SS

Samantha Scarcella

Information Technology and Services, 11-50 employees

More than a year

5.0
November 2024

Versatile project overview and communication

Pros

It gives us a really versatile view of our projects, whether in lists, boards and other formats. The timelines with dependencies are especially helpful, real time reporting works very well and it's convenient that nothing needs to be saved manually. It has also become an important platform for communication within our team.

Cons

One downside is that if you don't take the time to really dig into the software, a lot of its features can easily be missed and in the end you may not use it anywhere near its full potential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

MJ

Maria Jimenez

Hospital & Health Care, 51-100 employees

Less than 6 months

4.0
November 2024

Task organization that delivers

Pros

Using it has made organizing my tasks and projects much more manageable.

Cons

At this point there isn't anything I dislike about it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JC

Jacqueline Carlisle

Design, 1-10 employees

Less than a year

5.0
November 2024

Social media workflow win

Pros

Handling social media work like captions, hashtags and different campaign strategies is really convenient here. I can keep up with the day to day social media workload from anywhere in the app and the notifications help me stay on schedule when rolling out promotional marketing across multiple platforms. Within projects, creating tasks and lists is also very easy.

Cons

One thing that holds it back a bit is that I haven't been able to assign another person to a task so the communication side of things isn't as efficient as I'd want it to be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JD

Jesse Dele

Media Production, 1-10 employees

More than a year

5.0
November 2024

Strong planning and coordination

Pros

Asana gives us a great way to handle scheduling with a clear hierarchy, along with planning organizing and prioritizing tasks based on how urgent they are. It also supports team communication through instant messaging and file sharing and it works well for promoting services and products online.

Cons

I don't have anything negative to add here so there's nothing to put in the cons section.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

HH

Heather Houston

Hospitality, 1-10 employees

More than a year

3.0
November 2024

search frustrations and rising costs

Pros

Back when we first started using it the platform felt very easy to navigate. It looked modern, was visually engaging and the team had no trouble following along. The Celebration Creatures were also a fun touch that I genuinely enjoyed.

Cons

Ever since the paid tiers were introduced, it feels like more and more features have been taken away unless you spend even more. For a small independent business, the pricing on the paid version is just far too high. On top of that the search feature is extremely frustrating to use and clearing out old clutter or unnecessary items is nearly impossible. At this point I really cannot recommend it anymore.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

4

A

Anonymous

Computer Software, 11-50 employees

Less than a year

5.0
November 2024

Great team task collaboration

Pros

Asana was the very first tool I used for assigning project tasks and it worked really well for that. It also lets me involve other team members whenever I need help by asking them to collaborate on specific tasks.

Cons

The interface could be made easier to navigate especially for new users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9