Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

CT

Coty Thomas

Retail, 11-50 employees

Less than 6 months

5.0
September 2019

team planning that really clicks

Pros

Being able to map out plans and share them with the whole team was my favorite part. It made it very clear for everyone to see what needed to be adjusted and what should be put into action in our business.

Cons

One thing I didn't love was that the premium version has to cover the entire team for everyone to help manage each plan. It would be much more convenient if one premium account could be shared with the rest of the team.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

JD

Joni Dennis

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
September 2019

all in one team hub

Pros

Having everything in one place is what I enjoy most about it. Our church staff relies on it for notes, weekly reviews, scheduling and more and it's really helpful to have one shared space where everyone can access tasks and information. It also works well for leaving notes for teammates, creating personal to-dos or assigning tasks to someone else when needed. Overall it feels very user friendly.

Cons

At this point I haven't run into anything I dislike about it. It's easy to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AH

Abbey Harlow

Hospital & Health Care, 51-100 employees

Less than a year

4.0
September 2019

organized teamwork done right

Pros

It really clicked with the way I like to stay organized and being able to assign tasks to people and then stop worrying about them was a huge help.

Cons

I honestly wish my current organization was using it because I still miss having it. I really can't think of anything about it that I didn't enjoy.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

CW

Caitlin Wolter

Marketing and Advertising, 1-10 employees

Less than a year

4.0
September 2019

flexible setup for beginners

Pros

Getting started with this software felt very approachable as someone new to online project management. The workflow was simple to understand and at the same time it still offered plenty of flexibility to tailor tasks and projects the way I needed.

Cons

Since I tend to learn and plan visually, I would have preferred stronger visual options rather than relying mostly on task lists.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

BM

Beena Manoj

Non-Profit Organization Management, 500+ employees

Less than 6 months

5.0
September 2019

project tracking that delivers

Pros

Running projects through it has made it much easier to keep everything separate and organized. I can break each card down into individual subtasks which is a really useful feature. Work moves forward clearly without mix-ups and even on the free plan I can manage the whole team, assign projects to specific members and set due dates without trouble.

Cons

The image proofing feature feels pretty limited so I still have to rely on other tools like GoVisually whenever I need proper image proofing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

7

A

Anonymous

Higher Education, 500+ employees

Less than a year

5.0
September 2019

fantastic multi-project visibility

Pros

Managing multiple projects properly from a high level, 30,000-foot view is a huge part of what keeps our team productive. The small business discount is also a really nice bonus.

Cons

There's honestly very little about this software that hasn't been useful for us and we rely on it every day. One thing that would make it even better is having reminder settings with customizable options for when notifications are sent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ME

Matt Edwards

Apparel & Fashion, 11-50 employees

More than a year

5.0
September 2019

task reminders I rely on

Pros

I love it. It keeps all my to-dos and personal organization in one place and I'd want it in my everyday life for managing everything.

Cons

There really isn't anything I dislike about it. It's incredibly helpful for staying organized and getting tasks done and when I forget something which happens a lot and it gives me a reminder.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

TC

Tito Campos

Design, 1-10 employees

More than a year

5.0
September 2019

thoughtful design throughout

Pros

Everything about it feels very thoughtfully designed. You can tell a lot of care went into the interface and each part of the UI reflects a strong focus on users and overall usability.

Cons

Nothing to complain about at this point. The recent updates have addressed the issues that used to come up so I don't really have any negatives to mention now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
September 2019

team collaboration that keeps content moving

Pros

Asana works really well for collaborating with a team especially when managing content creation and planning an editorial calendar. I can tag teammates on each task which makes it easier for everyone to stay updated and follow the progress from start to finish.

Cons

One thing that didn't work as well for me is how many steps it takes to get things done. I was hoping for a simpler workflow but compared with other tools, actions that usually take just one or two clicks feel more drawn out here. Because of that it hasn't been as helpful for my needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

10

CO

Carlos Obregon

Marketing and Advertising, 1-10 employees

Less than a year

4.0
September 2019

quick adoption and familiar workflow

Pros

It is pretty easy to use and since a lot of people already know how to use it, rolling it out across a team is simple.

Cons

Like most project management platforms, it depends on every user keeping things updated by entering information manually and that tends to be the weakest point.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

6

A

Anonymous

Hospital & Health Care, 51-100 employees

Less than a year

5.0
September 2019

fantastic team coordination

Pros

It keeps our team organized really well. The interface looks clean, it's easy to navigate and it doesn't take much effort to get comfortable with it. I especially love the capacity planning feature and it gives my team a reliable way to collaborate remotely.

Cons

I don't have any real complaints about this product. It's an excellent collaboration tool and I genuinely feel my team is getting a lot of value from using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CE

Carolina Engel

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
September 2019

excellent project visibility

Pros

Asana does a really good job of keeping all my projects events, requests and team members organized and it's helpful being able to see everyone else's progress along the way.

Cons

I just wish it offered a little more flexibility when setting up to-do lists.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

IH

Igor Hermes

Marketing and Advertising, 101-500 employees

Less than a year

4.0
September 2019

all project details in one place

Pros

Having all our project information gathered in one tool, including the history, is really excellent.

Cons

The desktop version can be a little confusing especially for people who are just getting started.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Apparel & Fashion, 11-50 employees

More than a year

5.0
September 2019

task management that just works

Pros

Assigning tasks and keeping projects organized was much simpler with Asana. Compared with other tools I had used before, it saved me a lot of hassle and made the whole process far less frustrating.

Cons

The only thing I really missed was a built-in calendar feature which would have made it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Computer Software, 101-500 employees

Less than 6 months

4.0
September 2019

handy task tracking for teams

Pros

Running a small team is much more manageable with this platform. It makes assigning tasks easy, tracking progress is simple and it's always clear what has already been finished and what still needs attention. The interface is fairly user friendly too although getting started does take a bit of time since you need to set things up properly and choose the features and templates that fit your team best.

Cons

There's definitely still room for improvement. For instance, it would be helpful to assign one task to multiple people and to have built-in time tracking for the hours spent on each task.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Anonymous

Machinery, 1-10 employees

Less than 6 months

5.0
September 2019

powerful search and flexible tags

Pros

Setting up a team project for tickets or tasks is very easy and attaching files to a specific task happens really quickly. The search bar is powerful and thorough which makes finding things much easier and organizing work with customizable tags is a big plus. It also integrates with other tools like Zoho Desk which adds a lot of value.

Cons

One issue is that team invitation links sometimes send you to create your own team instead of joining the existing one. Also, the Zoho plugin could use some work since it's often better to open it manually while creating a task rather than relying on the integration inside Zoho.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

DP

Dan P

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
September 2019

team coordination done right

Pros

Asana has been really helpful for managing multiple projects across different team members. It makes delegation much simpler because everyone can clearly see who is handling what and how each task is progressing.

Cons

There's a slight learning curve, like with most software but it wasn't especially hard to get used to.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Government Administration, 500+ employees

Less than 6 months

5.0
September 2019

fantastic project planning flow

Pros

We're using it to organize and plan projects and honestly we couldn't be happier with how the system performs and how it feels to use day to day.

Cons

At this point we really haven't come across anything we dislike about the software itself. It's been excellent to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BI

Barbara Iuliano

Professional Training & Coaching, 1-10 employees

Less than a year

5.0
September 2019

organized workflows and team clarity

Pros

Running a business feels much more organized and structured with this platform. It covers a lot, stays user friendly and even the free version offers plenty of value. It has been excellent for tracking processes and keeping communication clear with employees.

Cons

Well it can seem a bit hard to navigate but once you spend some time with it, it starts to feel natural and becomes much easier to handle.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

PK

Prince Khan

Political Organization, 500+ employees

Less than 6 months

2.0
September 2019

confusing project planning tool

Pros

There really aren't many benefits to mention. It's meant to make project planning simpler but instead it ends up being confusing to navigate and use.

Cons

We attempted to use it at the City to present and manage collaborative projects but the platform was very confusing and difficult to work with. I wouldn't recommend this product.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

5