Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Internet, 1-10 employees

Less than 6 months

5.0
September 2019

powerful planning and team visibility

Pros

Keeping up with tasks and checking on the team is very easy. The Timeline feature makes project schedules much clearer and the due date settings are detailed enough to be really useful. It also helps that the free plan covers up to 15 people. On the paid side a plan with 5 full members can still be used with up to 100 people since only full members count as paid users. Guests are still able to create and assign tasks within the team which adds a lot of flexibility.

Cons

The mobile notifications have not been working reliably. It would also be much better if the platform included a chat room and direct messaging between team members. Another limitation is that each task can only have one person responsible for it so if the same task needs to be assigned to several people, it has to be duplicated and then updates cannot be made to all copies at the same time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

RP

Reena Paink

Research, 11-50 employees

Less than a year

5.0
September 2019

helpful workflow tracking integrations

Pros

One thing that really works well is the integration with other platforms, like Instagantt which makes it much easier to follow workflows and assign projects in the right way.

Cons

A downside is that each task can only be assigned to one person so it often leads to creating a lot of duplicate tasks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Media Production, 500+ employees

Less than a year

5.0
September 2019

perfect fit for team collaboration

Pros

Any company that works with teams should be pointing their people toward this software. I'd absolutely recommend businesses encourage their teams to use it.

Cons

I don't have anything negative to say about this software. Other than that I'd still recommend it to every business.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

CT

Carlos Torres

Retail, 51-100 employees

Less than a year

5.0
September 2019

fantastic planning and team visibility

Pros

Keeping work organized is where this tool really shines. It lets you plan and structure tasks in a way that feels comfortable for both you and your team which makes it much easier to stay on top of deadlines. The visual project plans are especially useful because they show how every step is assigned over time. You can set priorities and due dates, share details and assign tasks all in one place which makes the whole process very practical for moving projects forward. It also helps a lot with spotting risks and removing obstacles by using custom fields to track the information that matters most to your team or company. Even when plans change, it still supports progress by showing reports on how work is moving at each stage. You can share results with the team, see what is on track and quickly notice what needs attention. It keeps everyone aligned with goals and gives a clear picture of how work is evolving. The timeline view is another strong feature because it shows how the full project fits together and helps you keep everything under control as things shift. On top of that the calendar view helps with time management by making it simple to spot gaps or overlaps in the schedule and adjust things quickly. I also appreciate being able to turn recurring processes into templates for the whole team to use and the privacy options are useful for sharing information only with the right people and creating a secure space for sensitive projects.

Cons

There are still a few areas that could be better. Some of the help articles could use improvement although that is something that can be refined over time. The team calendar can feel a bit limiting when organizing projects but it seems like something that will likely continue improving. One thing I would really value is the option to assign two people to the same task more naturally since having backup matters when someone is absent. At the moment, calendars also cannot be combined and that would be a helpful addition. Better integration with Outlook or Gmail would also make a difference especially if sending email tasks into the platform were more convenient. The creation of new section headings for tasks and lists could be improved as well. I think there is also room to make more parts of the interface customizable. Not being able to personalize backgrounds is a minor issue and not especially important but it is still something that could be added.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

RM

Rod Miralles

Internet, 1-10 employees

More than a year

5.0
September 2019

Available at a great price

Pros

Getting our internal workflows organized became much simpler with Asana. It gives us the tools we need to monitor progress and keep every project moving so deadlines are met. We tested a few other platforms but we kept returning to this one because it offers the most complete set of features while still being very competitively priced.

Cons

Nothing major comes to mind. Very occasionally, the system slows down a bit but those issues are resolved quickly and the website lets you check the system's health status which is really helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

Meliksah Turker

Consumer Electronics, 500+ employees

More than a year

4.0
September 2019

well designed tool

Pros

The interface looks professional and the hierarchical sub-task setup makes organizing work much more practical. Team communication is also handled really well which helps everyone stay aligned. On top of that the Gantt chart is thoughtfully designed and the pricing feels cost-effective for what it offers.

Cons

The only downside that comes to mind is the lack of tighter control over task ownership. Since anyone can assign tasks to anyone else and also mark them as closed, it can create issues with accountability. It would make more sense if only the project manager could close a task after confirming that the work was actually completed correctly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Computer Hardware, 51-100 employees

Less than 6 months

4.0
September 2019

stylish team project hub

Pros

Its interface looks good and it includes pretty much all the features you'd expect in a project management platform that the whole team can work from.

Cons

Getting around it can be confusing At times and there's definitely a learning curve to understanding how everything works. It's worth setting aside time early on to learn how to organize and manage your projects and tasks before it becomes a problem.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Investment Management, 11-50 employees

Less than 6 months

4.0
September 2019

organized projects and recurring tasks

Pros

Staying organized is much easier with this tool. Setting up new projects and tasks is simple and it helps keep everything in one place. Also I know it has features for tracking an entire team which is really useful. Being able to create recurring tasks and add due dates is another big plus.

Cons

One thing that would make it even better is the option to assign the same task to more than one person. Aside from that it runs really well and has definitely helped me stay more organized.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

AB

Arya Barirani

Computer Software, 500+ employees

Less than a year

5.0
September 2019

deadline tracking that delivers

Pros

Once I spent some time getting familiar with the interface, using it to track our work and stay on top of deadlines felt very easy. Also it is really convenient to use on a mobile phone when I'm away from my desk.

Cons

When a lot of projects are running At the same time it can still get a bit confusing to navigate. Every now and then there are a few issues although the support team usually resolves them pretty quickly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

A

Anonymous

Photography, 1-10 employees

Less than a year

5.0
September 2019

perfect for project planning

Pros

Over the past six months, I've been using this for a new project to launch a co-working space and it's been absolutely perfect. It includes everything needed to keep a project organized, whether it's something small or a much bigger undertaking.

Cons

It could be a bit more user friendly for people who aren't very comfortable with computers but once you understand how it works, it becomes really simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DM

David Marinangeli

Computer Software, 11-50 employees

Less than a year

5.0
September 2019

flexible projects and rich features

Pros

The interface looks excellent and each project comes with a lot of useful options. You can set up tasks and subtasks, add deadlines, upload files, assign responsibility to specific people and more. It's flexible enough to fit just about any kind of project.

Cons

At times it feels a bit overwhelming and I've gotten lost in it more than once. It can seem too extensive and I sometimes miss parts of the communication with coworkers. You really have to pay close attention to everything so you don't get confused by the number of options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Anthony Avila

Retail, 500+ employees

More than a year

5.0
September 2019

highly recommended tool

Pros

It's a really great product and I'd gladly recommend it to anyone.

Cons

I haven't run into any issues with this product so I don't have any negative feedback to share.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Security and Investigations, 11-50 employees

Less than 6 months

3.0
September 2019

helpful task tracking, tough rollout

Pros

Asana helps keep tasks organized and gives a clear view of overall progress, while making sure everyone on the team stays updated with the same information.

Cons

Getting it up and running can be pretty challenging and getting everyone aligned and actually using it takes a lot of coordination and cooperation.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

7

YD

Yorick Dsouza

Internet, 500+ employees

More than a year

4.0
September 2019

flexible projects and private tasks

Pros

Setting up projects in Asana works really well especially when assigning tasks to multiple people. It's also useful for creating recurring tasks and I appreciate being able to set up personal projects that stay private and aren't visible to anyone else.

Cons

The Flock integration feels pretty limited right now. It would also help a lot to have an option to combine similar projects and I'm not a fan of the weekly upgrade emails that keep coming with the current plan.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

MF

Marsha Fowles

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
September 2019

clear project visibility

Pros

Our team is able to keep track of every task and its status as things move along. It makes assessing progress across all of our projects really simple.

Cons

We're still undecided about upgrading for additional functionality. Aside from that it's an excellent product and has been a real help to our team.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

7

DA

Dave Adendorff

Marketing and Advertising, 11-50 employees

Less than a year

5.0
September 2019

powerful features for busy teams

Pros

It is modern and packed with functionality. Being able to belong to multiple separate teams is a huge advantage especially when coordinating different projects with outside vendors at the same time. The free plan already includes plenty of useful tools and will cover the needs of most teams but upgrading really boosts productivity by opening up extras like custom fields.

Cons

There honestly isn't much to complain about with this software. If I had to point out one downside, it's that the number of features can feel a little overwhelming at first. New users especially those who are less confident with new tools or slower to adapt, may find it somewhat intimidating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BR

Benjamin Rojas

Computer Software, 11-50 employees

Less than a year

5.0
September 2019

all teams aligned

Pros

Having Asana brings all of our teams into a single workspace which makes it much easier to collaborate on projects even when everyone has very different roles and responsibilities.

Cons

The syntax highlighting really isn't up to par. It's a feature people have been asking for and it's something that should already be included.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

IW

Ian Wheller

Financial Services, 51-100 employees

Less than a year

5.0
September 2019

fantastic team collaboration tool

Pros

Keeping my day organized and working together with other teams is much more manageable with this software. It's a fantastic product.

Cons

The only real downside is that the platform can be a bit tricky to fully understand at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CG

Catarina Goncalves

Information Technology and Services, 11-50 employees

Less than 6 months

2.0
September 2019

limited for team workflows

Pros

It does a good job of helping me organize daily tasks and check what needs attention without losing sight of the most important items.

Cons

It really needs better integration with other tools like chat platforms and CRMs and it's not all that practical when it comes to managing team tasks and shared processes.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

2

BD

Brittney DAmbra

Transportation/Trucking/Railroad, 101-500 employees

Less than a year

5.0
September 2019

helpful training and teamwork

Pros

One thing that really helps with Asana is the training videos that walk you through how to use the program. It also makes collaborating on projects with people across the country very convenient. On top of that there are a few different layout and style options depending on what you need and setting up separate teams for different types of work is very useful.

Cons

The training videos are definitely useful to have as a reference but if your schedule is already packed and you do not have time to sit through several of them, learning the program can start to feel a little tedious.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9