Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AS
Aleksej Sarža

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Powerful tools and modern design”

Pros

Asana comes with a sleek, modern interface, is widely adopted by many companies and includes a broad set of features for managing tasks and projects.

Cons

Personally, it often felt overwhelming to keep up with. Juggling a heavy workload as both an employee and a manager and using it in different situations, I felt the app offered more than I could realistically absorb with my busy schedule and limited time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

PK
Peter Kerr

Education Management, 500+ employees

More than a year

4.0

“Flexible task tracking powerhouse”

Pros

Keeping up with both my individual to dos and the bigger projects or campaigns they connect to is much easier with Asana. It brings a lot of visibility and accountability to how work gets managed across teams and departments and it also feels flexible enough to be tailored to the way an organization works.

Cons

One thing to keep in mind is that like most software, you only really get the full benefit if it's set up thoughtfully. If different teams create separate accounts or use completely different structures, a lot of the value gets lost especially when it comes to tracking work across teams and functions. It works best when everyone agrees on a shared setup even if some tasks don't always need to be visible to everyone.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

MF
Maya Finkelstein

Human Resources, 101-500 employees

More than a year

4.0

“user friendly and reliable”

Pros

Using it has been a really good experience overall. It's a great product and everything is easy to use.

Cons

The downside is that with a basic account, getting full visibility across the entire team can be a little difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

DJ
Diane Jones

Apparel & Fashion, 1-10 employees

Less than a year

5.0

“a complete tool”

Pros

The interface is very user friendly and it has all the features I need in one place.

Cons

If anything, the only downside is that I have to use it for work.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Biotechnology, 51-100 employees

Less than a year

4.0

“Clean design and integrations”

Pros

Right away the interface felt pleasant to use, with nice colors and a layout that was simple to navigate. It lets you view due dates either in a calendar or list format, add contributors to tasks and connect with tools like Slack and Google Calendar which is really useful.

Cons

One thing that can get confusing is when the same task appears in different stages of a project. The reminders don't clearly show which phase they relate to so you get notified about a task without really knowing what needs attention unless you log into the system. That said this may be more of a user-side issue than a true flaw with the software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

RL
Rachel Lazich

Hospital & Health Care, 51-100 employees

Less than a year

5.0

“Remote teamwork done right”

Pros

This tool made working with remote staff much easier. Sharing projects is also simple, feedback happens in real time and managing tasks is hassle‑free.

Cons

When a project includes a lot of files, image uploads can occasionally take a bit longer than expected.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SR
Schuyler Robinson

Religious Institutions, 101-500 employees

More than a year

4.0

“easy to use tool”

Pros

Working across different users felt very efficient and the project and task management features were simple and easy to use.

Cons

One downside is that tasks can easily get mixed into the list and overlooked when they don't have a due date or someone assigned to them.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

LH
Lila Huelster

Staffing and Recruiting, 11-50 employees

Less than a year

4.0

“modern workflow booster”

Pros

Clean looking and simple to use and it makes my day to day work much more manageable.

Cons

My only complaint is that a few features aren't available on the free plan.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

VM
Vince Masci

Information Technology and Services, 500+ employees

Less than a year

4.0

“Interactive teamwork and personalization”

Pros

The personalization options and interactive task features make Asana really useful for managing group projects.

Cons

It still misses some automation features that could make things more convenient for end users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MB
Melanie Barnett

E-Learning, 1-10 employees

Less than a year

5.0

“Task tracking keeps teams aligned”

Pros

Being able to structure projects with tasks, subtasks and even deeper nested subtasks has been incredibly helpful. We can assign each item to the right person and set clear due dates which keeps everything organized. Because of this system, my entire team stays aligned and always knows what's going on.

Cons

The one thing I'd still like to see is more flexibility in how projects can be organized. My company manages quite a few of them and finding the right one can feel a bit confusing at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

KS
Kandace Sequeira

Accounting, 1-10 employees

More than a year

4.0

“Best project management experience”

Pros

It is incredibly easy to use. In short it's easily the simplest project management tool I have worked with.

Cons

A few of the better features sit behind the paid plan, including certain templates but that's pretty standard and honestly expected.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JW
Jessica Williams

Entertainment, 11-50 employees

Less than a year

5.0

“Calendar view and templates”

Pros

The calendar view has been one of my favorite parts of using Asana. Being able to email myself and have it turn into a task is really convenient and creating task templates saves a lot of time too.

Cons

I honestly don't have any real complaints. Like any new tool, it can feel a bit difficult while you're still learning how everything works.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

JR
John Rogers

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“great for growing teams”

Pros

It works incredibly well for small and mid-sized teams and even the free version offers a ton of useful functionality.

Cons

Every now and then the platform changes the URLs for some of its tools which can make saved bookmarks stop working.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JM
Jessica Martinez

Logistics and Supply Chain, 1-10 employees

More than a year

5.0

“Centralized teamwork that delivers”

Pros

One thing I really like is how it keeps all project communication in one place so there's no need to deal with endless email threads. Being able to comment right on tasks, share files and post updates inside the platform helps everyone stay in the loop and cuts down on misunderstandings.

Cons

The free plan is quite decent but some of the more advanced tools such as custom fields and workload management, are locked behind the paid tiers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LK
Lydhia Kiswii

Farming, 51-100 employees

More than a year

5.0

“Time-saving automation boost”

Pros

By automating more than 78% of my manual project management and task management work, it saves me a lot of time and noticeably improves productivity.

Cons

I haven't run into any issues while using it on my side.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CL
Candice Leary

Business Supplies and Equipment, 51-100 employees

More than a year

5.0

“Great for team task tracking”

Pros

Creating both personal and team project boards in this tool is really easy. It helps me keep my own tasks organized and at the same time I can follow my teammates progress and read their comments on different stages of a task or project.

Cons

The only thing I'd change is being able to add more members to my account without needing to move to a higher plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS
Jacob Shulman

Higher Education, 11-50 employees

Less than a year

4.0

“Clean tracking and organization”

Pros

After searching for a way to keep my work organized, this ended up being exactly what I needed. The interface is something I really enjoy and once everything is entered into the system, it's simple to go back, review details and keep track of progress.

Cons

Well it isn't always very user friendly though. From a user experience standpoint, the site can feel less user friendly than I'd like so figuring out how to begin can be frustrating at times.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AW
Abby Wright

Higher Education, 500+ employees

Less than a year

4.0

“Workflow clarity”

Pros

Asana does a really good job of keeping my day to day workflow under control while also letting me see both the bigger picture and the smaller details of each task. Working with my team in it is simple and that makes more complicated projects feel much more manageable. It helps me stay organized and on top of everything.

Cons

I don't have any complaints about it. The app integrations work well and the variety of views is a big plus.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

DM
Deborah Mullinax

Non-Profit Organization Management, 11-50 employees

Less than 6 months

4.0

“Everything in one place”

Pros

It really pulls everything into one place and keeping things organized has never been simpler.

Cons

It's a great program overall and honestly there wasn't anything I particularly disliked.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

RG
Rajneet Garewal

Insurance, 51-100 employees

Less than a year

4.0

“Customizable workflow hub”

Pros

The dashboard and interface are highly customizable which makes organizing workflows much more effective especially when managing several projects at once.

Cons

Getting the most out of the advanced features takes some planning in advance since you really need to know what you want first and spend extra time learning how to set them up and use them properly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6