Total 5798 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars31%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Market Research, 1-10 employees
Free Trial
“user friendly but limited access”
Pros
One thing I really like is how user friendly it feels while still giving you access to more advanced features when you need them.
Cons
The biggest downside is that some resources are locked behind payment which limits access to the platform for people who cannot afford to pay.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
5
Non-Profit Organization Management, 1-10 employees
Less than a year
“Team coordination that delivers”
Pros
Keeping projects organized in Asana works really well. It helps our team coordinate tasks and stay on top of progress without things slipping through the cracks.
Cons
It can feel overwhelming for new users because there is a noticeable learning curve. Also it is limiting that each task can only be assigned to one person and the number of notifications can sometimes feel excessive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Non-Profit Organization Management, 51-100 employees
Less than a year
“Creative task planning win”
Pros
It gives plenty of room to be creative with the way tasks are managed and schedules are organized.
Cons
The app kept crashing especially on the iOS platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Online Media, 1-10 employees
Less than a year
“Free plan covers it all”
Pros
Nice to have a free option that already does everything I need without pushing me into paying for extra add-ons.
Cons
One thing that used to bother me was not being able to duplicate sections along with all the tasks inside them but it seems they added that feature later.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Real Estate, 1-10 employees
Less than a year
“Ahead of its time”
Pros
Asana has felt ahead of the curve for a long time. The platform is very user friendly and managing projects with it feels effortless.
Cons
It's honestly hard to point to many downsides because I am happy with most of the features. If anything, they could offer more user allowances within their plans.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Automotive, 500+ employees
Less than a year
“practical and user friendly”
Pros
It's practical and user friendly. With just a few basic notions, you can already navigate the software without much trouble.
Cons
There's no direct access to the templates. If you want to edit them, you first have to create a project and only then modify the template.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Helpful team project tracking”
Pros
Not only is it easy to use but it's also been really useful for managing the projects I assign to my team.
Cons
The downside is that there seems to be an added cost tied to each feature you want to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Transportation/Trucking/Railroad, 101-500 employees
Less than 6 months
“useful business insights”
Pros
It does a really good job of tying together your business account data. You get a clear view of everything you need which makes it much easier to see what's working and what isn't.
Cons
It does take a while to fully understand and roll out across the whole company.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Information Technology and Services, 101-500 employees
More than a year
“Helpful project tracking”
Pros
As a project management tool, it worked really well for me. I could set due dates for projects and add reminders which helped me stay on top of everything.
Cons
Not being able to export to Excel was a bit disappointing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Insurance, 101-500 employees
Less than a year
“Team collaboration done right”
Pros
Working on a project with my team is not a hassle anymore and I was able to collaborate well with everyone involved.
Cons
At the beginning it took a bit of effort to locate my team members on the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 101-500 employees
Less than a year
“Versatile templates and views”
Pros
Having pre-built project templates available has been really valuable for our team since they help us handle different kinds of projects more efficiently. The option to switch between multiple views is also something I really like because it gives us a good overall picture of how each project is progressing.
Cons
There have been a few times with more complex projects where managing and keeping track of subtasks became a bit challenging.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“powerful team planning hub”
Pros
Once your team really understands how to use it and take advantage of all the features, Asana can be incredibly effective. It works especially well for managing shared team tasks, like planning a large annual event with lots of moving parts, deadlines and different departments involved such as marketing, sponsorships, logistics and registration. You can organize work into multiple projects, then break those down further with sub-categories for individual tasks. Tasks can be assigned to one person or several teammates and they can be set up as recurring or one-time items. It's also flexible because tasks can be moved between sub-categories and even across projects. Our team even uses Asana during weekly meetings, where we check off tasks as agenda items and sometimes turn discussion points into new to dos with deadlines, then place them into the appropriate project.
Cons
That said the way it functions behind the scenes can sometimes feel complicated for a team to fully understand. It usually takes some training and a shared understanding of best practices before a group can really use it well. Most of the drawbacks come down to user alignment since everyone has to agree on how the platform should be used and how the team wants to organize and manage tasks. Different teams naturally have different preferences. Another challenge comes up if you work across multiple organizations like I do with several non-profits and use more than one email or alias. If you've already created an account under one email, combining all of your Asana teams into a single login is possible but it can be pretty difficult once separate accounts have already been set up.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Information Technology and Services, 101-500 employees
Less than a year
“love the team visibility”
Pros
It keeps the whole team organized and gives me exactly the level of visibility I need.
Cons
There's nothing specific to complain about as it's a very powerful tool overall.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Broadcast Media, 51-100 employees
More than a year
“Flexible project collaboration boost”
Pros
This tool gives us the flexibility to handle both small tasks and larger projects and it has completely changed the way our team collaborates and manages work.
Cons
It has been a real game changer and honestly I have nothing to complain about.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Broadcast Media, 51-100 employees
Less than a year
“Friendly interface and support”
Pros
Out of all the platforms I have used this one is still my favorite. It's very simple to work with, the interface is user friendly and their customer support team is consistently active whenever help is needed.
Cons
my experience with it has been very positive overall and I have really enjoyed using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Renewables & Environment, 51-100 employees
Less than a year
“good for scheduling”
Pros
Scheduling and reporting work really well and the software is highly effective in both areas. It also integrates well with project invoicing and accounting platforms which makes the overall workflow much more efficient.
Cons
The product is up to standard and I don't have any dislikes to mention.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Staffing and Recruiting, 500+ employees
Less than 6 months
“Great task planning hub”
Pros
This has been the best platform for managing, planning, tracking and organizing my daily tasks.
Cons
There's honestly nothing I dislike about this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
Free Trial
“Simple and user friendly”
Pros
I am still getting familiar with it but the interface seems very user friendly and easy to use.
Cons
It does take a bit of time to load and get started though overall it's still okay.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“versatile workflow boost”
Pros
Asana has been a very versatile project management tool. It helps my team, my schedule and overall workflows by improving collaboration and productivity. The task and project management features are what I value most.
Cons
One area that still feels limited is the Rules functionality. The Gmail rule in particular doesn't offer much flexibility. I'd also love to see more keyboard shortcuts and it would be much better if notifications could be customized with more detail and control.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Construction, 51-100 employees
Less than 6 months
“Feature packed project management”
Pros
Well it has been an efficient and effective project management tool especially for handling small to medium-sized projects. It keeps work organized and supports team coordination really well.
Cons
The pricing is on the higher side compared to some competing tools although the premium plans do include a wide range of features that can make the extra cost feel more justified.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7