Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Computer Software, 11-50 employees

Less than a year

5.0

“Great team task collaboration”

Pros

Asana was the very first tool I used for assigning project tasks and it worked really well for that. It also lets me involve other team members whenever I need help by asking them to collaborate on specific tasks.

Cons

The interface could be made easier to navigate especially for new users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SW
Susmita Wagle

Information Technology and Services, 500+ employees

Less than a year

5.0

“Strong teamwork and task flow”

Pros

Keeping track of tasks, setting up workflows, managing projects and collaborating with the team all work really well in Asana.

Cons

It can take new users a bit of time to get comfortable with how everything works and the pricing may feel a little high.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AA
Amir Ahmadi

Accounting, 1-10 employees

Free Trial

5.0

“Powerful project tracking”

Pros

Asana has a very user friendly interface and its task and project management features are really powerful.

Cons

The lower-tier plans do come with fewer customization options which can feel a bit limiting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JM
Jan Mohammad

Computer Software, 11-50 employees

Less than a year

5.0

“friendly interface”

Pros

The interface and overall experience feel clean and focused and the friendly design makes the platform genuinely enjoyable to use.

Cons

One thing it's missing is a shared drive option for organizing files and folders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

CS
Cara Suarez

Information Technology and Services, 51-100 employees

Less than a year

4.0

“Helpful for team collaboration”

Pros

Keeping track of tasks is simple, the interface is user friendly and it works really well for collaborating with a team.

Cons

There are just too many notifications at times. On top of that some of the premium features feel a little expensive for smaller organizations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

DW
Dennis Weber

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Clear campaign planning”

Pros

Everything is laid out clearly and works really well. You can create to do lists and always keep a good overview of your campaigns.

Cons

We still haven't managed to integrate it properly across the company yet but that's not the software's fault.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Wholesale, 1-10 employees

Less than 6 months

4.0

“Task tracking that delivers”

Pros

Assigning tasks and keeping track of progress is very easy which makes managing work much more efficient.

Cons

The free version feels a bit restricted in terms of functionality and the number of features can sometimes make the platform feel overwhelming.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

5

MS
Marta Silva

Construction, 1-10 employees

Less than a year

5.0

“Practical and simple to use”

Pros

Really practical to use and I find the interface very user friendly.

Cons

Up to this point, I haven't come across anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ORB
Otilde Roque Bueno

Information Technology and Services, 500+ employees

More than a year

4.0

“Flexible workflows and sync”

Pros

Asana has been really convenient to use for task management and the integrations make it even more useful. The customizable templates let workflows be adjusted to fit specific projects which helps teams work more efficiently. Its collaboration tools also keep communication flowing, with instant updates and clear progress tracking making it a strong option for product design teams.

Cons

It does a lot well but the reporting side could use a few more advanced features to provide deeper insight into project timelines and resource allocation. On top of that the mobile app interface could be cleaner and more organized since navigation can seem less helpful when trying to manage tasks on the go.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

BC
Bart Craenmehr

E-Learning, 51-100 employees

More than a year

5.0

“Flexible HR workflows”

Pros

It has been really flexible for us especially when it comes to building workflows and setting up our HR request ticketing system with approvals and task assignments.

Cons

One issue that comes up occasionally is that the automated email workflows sometimes disconnect and have to be turned back on manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KM
Kiragu Maina

Information Technology and Services, 1-10 employees

Less than a year

4.0

“Clean interface for project organization”

Pros

The interface is clean and user friendly so navigating the platform and organizing projects is pretty easy even if you're just getting started.

Cons

The free version is missing a few advanced tools, such as timeline view and custom fields and those are only included with the paid plans.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MO
Meghann OBrien

Computer Software, 51-100 employees

More than a year

4.0

“onboarding is simple now”

Pros

Keeping up with my own projects is easy now and it also works really well for collaborating with other people. Our team relies on it quite a bit when onboarding new employees.

Cons

Since it doesn't connect with the other tools we use, I have to make a point of opening the platform myself and checking or updating my tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0

“useful free plan features”

Pros

A really good range of features is included right from the free plan which makes it a strong starting point.

Cons

Once projects become more involved, the interface can start to feel a bit complicated to work through.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

VP
Victoria Phoenix

Real Estate, 11-50 employees

Less than 6 months

5.0

“Team organization that delivers”

Pros

It keeps my team organized and makes it clear where everyone is with their tasks at any given time.

Cons

there's nothing I dislike about it. I don't even have any constructive criticism to offer.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

EE
Elizabeth Eden

Media Production, 11-50 employees

Less than a year

5.0

“Great task tracking dashboards”

Pros

Being able to track progress and assign tasks without any hassle has been a big plus. The dashboard layout is also really well done and it makes day to day work much more manageable.

Cons

There isn't anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KL
Katelyn Laremore

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Powerful customization and collaboration”

Pros

There's a ton you can customize with this product which makes it really flexible for different needs. I also really enjoy the dynamic reporting and the platform offers a strong level of collaboration that makes working with others much better.

Cons

At first it took a little time to understand because there are so many customization options. Once I started building things out and testing it though, I ended up enjoying it a lot more.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CS
Christian Schwindle

Marketing and Advertising, 1-10 employees

More than a year

4.0

“perfect fit for projects”

Pros

It is a really powerful platform and covers most project management needs for most businesses quite well.

Cons

Getting around it can be tricky if you're not already familiar with how it works and it doesn't feel as user friendly as some other options out there.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

RS
Rohan Shrestha

Information Technology and Services, 11-50 employees

Less than a year

3.0

“Clean task tracking for teams”

Pros

As a project management tool it does a really amazing job of helping track task progress and keep collaboration moving between team members. The interface is also user friendly and it does its main job very well. It works especially well for teams or individuals who want to stay organized and productive without dealing with a lot of extra complexity.

Cons

Compared with some other options, it offers fewer features and the pricing feels a bit expensive.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

SW
Sheena Warner

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“Organized projects and communication”

Pros

Using it as a virtual assistant has worked out really well. It keeps my projects, notes and hours neatly organized and it also makes communication with my employer much more convenient. I can leave comments directly on specific projects and she gets notified right away so there's no need to send a separate email.

Cons

The calendar feels a bit limited. It would be better if it could also send notifications or reminders for important upcoming dates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KM
Karishma Mehta

Computer Software, 51-100 employees

Less than 6 months

5.0

“simple and user friendly tool”

Pros

Everything seems very organized and user friendly so I was able to pick it up very quickly without much of a learning curve.

Cons

I really enjoyed using it and didn't run into anything that felt off or difficult.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10