Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JP

Justine Puyjalinet

Management Consulting, 11-50 employees

Less than a year

5.0
October 2024

Slack link saves time

Pros

Being able to integrate Asana with Slack has been a huge time-saver for our team.

Cons

The downside is that the inbox fills up quickly so it's pretty easy to miss important information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ED

Erica Dallas

Graphic Design, 1-10 employees

More than a year

5.0
October 2024

Powerful teamwork and flexibility

Pros

Working with this tool has honestly exceeded what I expected from a project management platform. As a contractor on a large project, it helps everyone stay aware of their roles, makes communication easy and keeps task lists moving with clear checkoffs. I also use it for my personal projects and I really appreciate how flexible it is across different kinds of work. Using it gives me a real sense of progress and accomplishment.

Cons

One thing that could be improved is the setup process since some of the configuration can feel a little tedious and take more time than it should.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CL

Chrysa Livanod

Marketing and Advertising, 101-500 employees

More than a year

5.0
October 2024

Organized teamwork and clear view

Pros

Keeping track of everything is much simpler with this tool. I can clearly see what's on my plate, what the rest of the team is handling and when tasks are supposed to be completed. It's really helpful for communicating inside the platform, sharing workflow updates and making changes quickly when plans shift. Being able to collaborate with clients on separate boards is also fantastic and has made our overall workstreams feel much more organized.

Cons

The only downside is that not everyone uses this tool so there are times when we have to spend extra effort getting people to adopt it or finding ways to connect our system with theirs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

EC

Elizabeth Chalmers

Management Consulting, 1-10 employees

More than a year

5.0
October 2024

Great client tracking

Pros

Being able to manage all my clients in one place and stay on top of the work I do every day has been a huge help. I also really enjoy the different board layout options.

Cons

I honestly don't have any complaints about it at all as it's been a wonderful tool to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AK

Akash Kunver

Marketing and Advertising, 1-10 employees

More than a year

4.0
October 2024

Everything organized in one place

Pros

Pretty much my whole life stays organized in Asana. I use it to keep up with client work, invoicing and personal projects and it helps me stay on top of everything in one place. When new project or business ideas pop into my head, I can park them there instead of acting on impulse, then come back later and decide if they're actually worth pursuing.

Cons

The only minor downside is that I wish there were a way to assign multiple people when creating a new task. It's not a huge issue but that feature would definitely be helpful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

KM

Kaitlin Morrison

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2024

simple setup process

Pros

Asana adapts really well to different project management styles, team needs and expectations. It's simple to customize, whether that means setting permissions by role organizing project access or building out templates. I have watched clients and coworkers across all kinds of industries and team sizes tailor it to fit how they work and make the platform feel like their own.

Cons

There have been a few minor moments when information in it seemed to disappear although that may have come down to user error on my side or someone else's. It can definitely be frustrating when that happens but it also serves as a reminder to double-check details so existing data doesn't get accidentally overwritten.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

KP

Katy Phillips

Information Technology and Services, 11-50 employees

More than a year

5.0
October 2024

Flexible workflows, clean UI

Pros

The interface looks modern, it's simple to use and tailor to different needs and it integrates with almost any tool I use. The workflow features are especially excellent.

Cons

It does include some time-tracking functionality but there aren't any reporting features built around it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

SP

Susan Poggio

Marketing and Advertising, 1-10 employees

More than a year

5.0
October 2024

teamwork and task ownership win

Pros

Working with different teams in Asana is easy and being able to assign tasks both to teammates and to myself is something I use all the time.

Cons

I honestly haven't come across anything about it that I dislike.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AW

Alex Wingert

Information Technology and Services, 1-10 employees

Less than a year

5.0
October 2024

Simple setup and teamwork

Pros

To be honest it is easy to use and using it day to day is also not a hassle. Plus it makes collaborating with other users really convenient.

Cons

As your business expands, the pricing tiers can push you into higher-cost plans pretty quickly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

alexis

Marketing and Advertising, 1-10 employees

Less than a year

4.0
October 2024

Task tracking keeps everyone aligned

Pros

Assigning work is easy, deadlines stay visible and it makes follow-ups much clearer across the company since everything happens directly on the task instead of getting lost in emails or messages.

Cons

At times getting clients to join and collaborate can be a bit difficult.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

JC

Josh Christofferson

Computer Software, 1-10 employees

Less than a year

4.0
October 2024

user friendly task tracking

Pros

You don't need much background in task management software to use it. As it is easy to use even with very little experience.

Cons

A few features aren't very user friendly and I'd still like to see more functionality included.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

PB

Pernia Butt

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
October 2024

Powerful task auto-tasks

Pros

Handling projects and tasks manually can be overwhelming so we depend on this software to automate the whole workflow.

Cons

Although it includes collaboration features, it doesn't come with built-in web conferencing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

SJ

Sarah Johnson

Accounting, 1-10 employees

Less than a year

4.0
October 2024

top notch tool for sure

Pros

What really stood out to me was the user‑friendly interface. Plus it makes project management easy and approachable for teams of any size. The customizable workflows and tasks help keep everyone organized and moving in the right direction. I also value the strong collaboration features like comment threads and file attachments because they make team communication much more effective. Integrations with tools like Slack and Google Drive also fit nicely into our existing processes and help boost overall productivity.

Cons

A downside I noticed is that handling larger projects can sometimes get complicated since the wide range of features may feel overwhelming. For some users, the learning curve can be fairly steep especially when they start exploring the more advanced functions. Another limitation is the lack of offline access which can be inconvenient for teams working in places with unstable internet connections. Also, while the free version is definitely helpful some important features are locked behind paid plans which may be less suitable for smaller teams or startups.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

E-Learning, 1-10 employees

Less than a year

5.0
October 2024

Versatile for many workflows

Pros

Its versatility is the part I like most.

Cons

The part I like least is the free trial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KM

Karina Martinez

Higher Education, 500+ employees

Less than a year

4.0
October 2024

Better project control

Pros

It helped me keep much better control over my projects.

Cons

Some tools feel a bit hidden at first but once you find what they do, they turn out to be very useful.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

PU

Paulinus Ukor

Religious Institutions, 1-10 employees

More than a year

4.0
September 2024

Reliable task tracking boost

Pros

Since 2018 it has helped me across the three companies I have worked at to plan, track and manage tasks without relying on manual processes.

Cons

It does include collaboration and instant messaging tools but video conferencing is still missing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Accounting, 11-50 employees

More than a year

1.0
September 2024

Unauthorized seat changes and overbilling

Pros

It's a project organization tool that basically offers the same features you'd expect from any other project management platform.

Cons

I paid for a premium plan and twice they changed my account to include more seats than I actually bought. The first time it happened, they said they'd make up for it by giving me a few months free. We switched the account back to the two-seat minimum and I assumed that would settle it. Then they changed it again to five seats without telling me and overcharged me a second time. Instead of paying about $22, I ended up being billed $74. Once again, they refused to issue any refund even though they were the ones who altered the account. Afterward, I learned this happens to other people too. I was lucky I was only billed for three extra seats and not five or even 15.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

CL

Cesar Lara

Medical Devices, 500+ employees

More than a year

5.0
September 2024

Team task control done right

Pros

Managing tasks and timelines across the whole team works really well and it also gives you the flexibility to control who can access information based on what's needed.

Cons

It would be even better if it included a few more tools for handling and managing projects.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 1-10 employees

Less than a year

5.0
September 2024

decent projects on a free plan

Pros

It's really flexible when it comes to setting up new projects and the free version is excellent for managing smaller projects.

Cons

If you want to delete an item, you have to open it first.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CB

Chance Bril

Computer Software, 1-10 employees

More than a year

4.0
September 2024

Flexible board views

Pros

Having dynamic view options for each board makes it simple to adjust workflows and monitor tasks in whatever format fits your team best.

Cons

You can set due dates but there's no reminder feature. When a task is assigned to someone else, it would be helpful to get a reminder on a specific date.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7