Total 2018 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

M
Mark

Computer Software, 51-100 employees

4.0

Flexible tool good product RD focus. Bad sales experience

Pros

In our organization we opted for Asana because it strikes a great balance between outofthebox functionality and configurability without overwhelming configuration requirements. It has been a hit with our team for daily task management and multiple other departments have expressed interest in adopting it for their daily work. Asana has enhanced our visibility into project progress resulting in betterdefined and more predictable project plans and outcomes. We've also had positive interactions with the product team through early releases of new features important to our company.

Cons

Our experience with Asana has presented several challenges * Tailoring our project management templates for use in Asana demanded substantial reworking to find the right balance of task detail without micromanaging every activity. * The absence of a concise unique identifier for individual tasks makes discussions about the work captured in Asana within our development process somewhat complicated. * The account team's stability is lacking with a strong emphasis on upselling. We've interacted with multiple account representatives in the first year of usage and each replacement sparks discussions about purchasing more licenses. * Pricing transparency left much to be desired and there were hints of baitandswitch tactics. The volume discount that initially won our business was revoked during the first renewal and the account representative's inflexible stance left us with a lessthansatisfactory experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

M
Manik

Logistics and Supply Chain, 11-50 employees

4.0

Streamlining Process with Asana

Pros

Asana has become my preferred project management tool revolutionizing the way my team collaborates and executes tasks. Its userfriendly design makes project creation task assignment and progress tracking a breeze.

Cons

Asana's task management features are comprehensive including detailed descriptions due dates and file attachments. The capability to create subtasks and set up dependencies ensures the organization of complex projects. Additionally the Kanbanstyle boards offer a visually pleasing and insightful overview.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A
Amit

Information Technology and Services, 500+ employees

5.0

Trusted Project Management Software

Pros

This software is both adaptable and userfriendly offering robust project management features such as task management realtime collaboration customization and integration options that enhance our work productivity.

Cons

Over the course of a year we've utilized this tool without encountering any significant issues and no disadvantages have come to our attention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Y
Yasar

Food Production, 1-10 employees

5.0

Asana Review

Pros

This platform has exceeded my expectations in every way I explored.

Cons

I concur with the positive assessment of this tool while also recognizing the potential for further enhancements in the future.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

N
Neslihan

Computer Games, 1-10 employees

5.0

Asana Review

Pros

I found it beneficial for a small project. It allows me to easily monitor my project's status at a glance.

Cons

I used the free version of Asana and I would consider upgrading to the full version if the pricing were more favorable.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

G
Germans

Marketing and Advertising, 51-100 employees

5.0

Get on Asana to get there on time

Pros

Asana gets our team to where we want to be. The ability to replicate project designs is invaluable and the inclusion of fun features like magical animals adds a touch of delight to our projects.

Cons

The integration between the app and the browser version could be smoother as email notifications direct me to the browser version rather than the app.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

F
Filippo

Marketing and Advertising, 51-100 employees

5.0

The definitive tool for team work

Pros

Asana has significantly improved our team's collaboration and project completion. It has saved us up to 20 of our time and focus. Task creation and management are simple and accessible to all team members regardless of their background.

Cons

No issues encountered with Asana everything works as expected.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

T
Tanya

Information Technology and Services, 51-100 employees

4.0

Good tool once you get the hang of it

Pros

I appreciate the ability to work on projects while collaborating with a team. It helps me keep track of important changes and requests.

Cons

Compared to other project management tools Asana lacks some features and ease of use. Integrating SSO without increasing licensing costs would be a welcome addition.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

R
Raymond

Accounting, 51-100 employees

5.0

Use it for daily task updates

Pros

Great software for justifying task progress to management.

Cons

The user flow can be improved and proper demos for all users would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Ana

Financial Services, 1-10 employees

5.0

Increasing efficiency and organization in my team.

Pros

I like the detailed comments I can leave on tasks for clarity and the instant notifications for relevant updates or changes.

Cons

I wish it had more comprehensive integration with other popular tools and applications for greater flexibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M
Michelle

Computer Software, 11-50 employees

5.0

Exceptional Experience from A to Z

Pros

The product is incredibly easy to use and has significantly improved my daily tasks.

Cons

Occasionally there are roadblocks but the Asana team is helpful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

5.0

Best task tracker and productivity tool

Pros

I appreciate how easily it integrates with my laptop and helps me stay informed about my todo list.

Cons

It can be a bit expensive and comes with limited features in the basic plan.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

D
Dylan

Photography, 11-50 employees

4.0

Awesome software but we couldn't get people to adopt it.

Pros

It's a great piece of software with a generous free plan and fair commercial pricing. The depth of features and integration with external tools are impressive.

Cons

The learning curve can be challenging for users not familiar with project management tools and simplifying the views for certain users would be helpful. Reporting can be frustratingly incomplete.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

L
Lydia

Online Media, 1-10 employees

5.0

This is a great software but has a lot of setup involved and requires constant maintenance.

Pros

I like Asana because it helps me better strategize how I spend time on different tasks. The dashboards and calendar views provide a helpful overview of projects and todos.

Cons

The initial setup and learning curve can be complex. More clear resources for setup would be appreciated in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S
Swastik

ELearning, 11-50 employees

5.0

Controlling my flow of work with Asana

Pros

Asana is a great platform for various management purposes such as tasks and projects. It simplifies task organization collaboration and time tracking.

Cons

There can be occasional glitches and bugs in updating changes and the learning curve can be steep for some users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

L
Lucas

Leisure, Travel and Tourism, 1-10 employees

4.0

Free version is limited but can be overstepped

Pros

Asana's variety of views and customizable options make it a versatile tool for managing tasks and projects. Integrations with other software enhance the experience.

Cons

The free version's limitations and complexity may require additional effort. Simplifying the user interface for certain users would be beneficial.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

E
Eric

Information Technology and Services, 51-100 employees

5.0

All you need to know about Asana

Pros

Asana has made project management and daily operations easier. It simplifies task delegation progress tracking and communication within the team.

Cons

Asana's interface can be overwhelming with numerous options and it could be streamlined for simpler use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Aldica

Hospitality, 51-100 employees

5.0

Asana review

Pros

Asana is practical for team project management. It allows task assignment and deadline tracking.

Cons

Notifications can be intrusive and the file size limit for tasks is restrictive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

C
Craig

Real Estate, 11-50 employees

5.0

Asana The Perfect Task Manager

Pros

Asana is an exceptional task manager with fantastic features for team collaboration task tracking and project management. It has made our workflow smoother and more organized.

Cons

There's a learning curve especially for new users. The mobile app could use some improvements in terms of responsiveness and speed.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C
Chloe

Design, 11-50 employees

4.0

Asana A Necessity for Project Management

Pros

Asana has greatly improved our team's organization and communication. The ease of creating and assigning tasks along with the visual project tracking is a gamechanger.

Cons

The user interface could be more intuitive and some features are not as straightforward as they could be.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7