Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

PP
Paul P.

Financial Services, 51-100 employees

Less than a year

4.0

“Friendly task layout with lists”

Pros

Adding items to a large list is easy especially if that's the way you prefer to work. The app's layout is user friendly and makes it quick to organize tasks, projects and similar work.

Cons

Moving items between projects is a bit hard at times. It's not always the quick two-click action you'd expect.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

KR
Kylie R.

Online Media, 1-10 employees

More than a year

5.0

“Workflow automation done right”

Pros

One thing I'd absolutely give it double thumbs up for is how effortlessly it cuts down on manual handoffs when tasks need to be assigned to the QA lead through workflow automation.

Cons

Everything has been running well when it comes to planning, tracking and managing projects so I honestly don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SW
Silvia W.

Security and Investigations, 11-50 employees

More than a year

5.0

“Powerful PPM automation with collaboration”

Pros

For me its biggest win for me is its task and project management functionality especially because it lets me automate complex PPM processes without relying on manual workflows. On top of that the instant messaging and collaboration tools make internal and external communication much more convenient.

Cons

I haven't run into any issues when it comes to organizing project portfolio management with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM
Leidymar M.

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Fantastic task views with clarity”

Pros

One of the best things about it is how flexible it is when it comes to viewing work in different formats, whether that's lists, boards or timelines. It makes project milestones much easier to follow and keeps client deadlines very clear and visible. The interface also looks professional and uncluttered which helps make everyday task management feel efficient and productive.

Cons

Getting started with it can take a little time especially for beginners since there are quite a few advanced features and menu options to learn. On top of that the free plan can feel a bit restrictive when it comes to more advanced automation rules especially compared with some competing tools.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

DO
diyaa o.

Accounting, 1-10 employees

Free Trial

5.0

“Clear tasks with project visibility”

Pros

Keeping tasks, projects and team collaboration organized is much simpler with this tool. The task management layout is clear, deadlines are easy to follow and the visibility across projects helps everything stay on track so nothing slips through the cracks.

Cons

Working across a lot of projects at the same time can feel a little overwhelming in it and some of the more advanced tools come with a learning curve. The notifications can also get distracting when there are constant task changes and updates.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

HR
Havish R.

Education Management, 51-100 employees

More than a year

5.0

“Task tracking keeps everything aligned”

Pros

Juggling work across five organizations includes three remote and two on-site has been much more manageable with it. Also it does a really good job of planning, tracking and organizing tasks automatically which helps me stay on top of everything.

Cons

I started using it back in 2019 and since then I honestly haven't run into any bugs. Even though the AI doesn't actually carry out tasks on its own, needing a bit of human help hasn't been a problem for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

PW
Peter W.

Computer Software, 101-500 employees

Less than a year

5.0

“Powerful planning with visibility”

Pros

One of the best parts of it is the timeline view which makes it simple to check project progress at a glance. Task dependencies also do a good job of keeping everyone on track and helping the team stay on schedule. The custom fields are really useful for organizing and tracking client information and the Slack integration helps everyone stay updated without constantly jumping between apps.

Cons

That said the mobile app tends to slow down when it's loading larger projects and the onboarding documentation feels a little limited since it leaves out some of the more advanced tips.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LM
Luke M.

Real Estate, 500+ employees

More than a year

5.0

“Keeping projects aligned”

Pros

Having task assignments and deadlines in it makes it much easier to keep architects, consultants, internal teams and other stakeholders on the same page. When multiple properties are moving through different stages at once, it saves me a lot of time to have a single place where I can check what's still outstanding.

Cons

The hardest part has been making sure everyone on the project consistently updates their tasks. If those updates don't happen, I still end up having to follow up with people directly to confirm the current status.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

SR
Sunshine R.

Information Technology and Services, 11-50 employees

More than a year

5.0

“Campaign visibility boosts teamwork”

Pros

Being able to view campaign activity at a glance and assign the right actions to the right people is really helpful. It makes collaboration much easier especially when multiple campaigns are happening at the same time.

Cons

Once a campaign involves a lot of contributors, the volume of tasks and updates can get hard to keep track of so staying organized in the workspace is important.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

EE
Emori E.

Education Management, 11-50 employees

More than a year

4.0

“Clear visibility across projects”

Pros

One thing I really value is the visibility it gives me across different initiatives. I can quickly see how things are progressing, spot tasks that are starting to fall behind and shift attention to the areas that need it most.

Cons

The biggest challenge is making sure everyone stays consistent with updates because when a task is outdated, it can give me the wrong impression of how a project is actually progressing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

MK
Matt K.

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0

“Organized workflow boost”

Pros

Running both a downtown office building and the PM lead role for our foundation has become much more organized with it. It helps me stay on top of tasks, track maintenance, collect repair requests through forms and use rules to trigger automatic emails which has made me far more productive. Everything is user friendly and having my tasks and projects in one place makes day to day management much easier. The training materials are thoughtfully put together and genuinely helpful. Support has been quick to respond whenever I have submitted tickets and the user community has also been a valuable source of help. The time saved and the headaches avoided have made the cost well worth it.

Cons

One thing I would still like to see improved is the insert variables feature being expanded so it can be used in more fields and across more functions. At times I end up relying on workarounds because it doesn't quite handle everything I need it to do.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

SYM
Sadaf Yusuf M.

Education Management, 500+ employees

More than a year

5.0

“Powerful timelines with automation”

Pros

Keeping deadlines visible is simple with the visual timelines and the automation rules cut down a huge amount of administrative work.

Cons

The interface can feel cluttered on smaller projects and it's limiting that tasks cannot be assigned to multiple owners. Overall it seems quite restricted.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MT
Martin T.

Utilities, 51-100 employees

Less than a year

5.0

“Flexible workflows with clear ownership”

Pros

One of the biggest benefits of it for our team is how clearly it organizes projects, tasks, owners and deadlines in one structured place. The platform is very flexible which is something I really value. Features like custom fields, rules, project views, forms, dependencies and multiple ways to visualize work let us shape Asana around different processes instead of forcing our work into a fixed setup. Another strong point is the transparency it creates. It is much simpler to understand who owns a task, what the next step is and the current status of a project at any given time. That visibility has helped cut down on information being spread across emails, meetings and spreadsheets. I also like the way it helps with process improvement and automation. When a workflow is set up well, a lot of repetitive steps can be standardized and automated. Because of that Asana has become much more than a basic task manager for us and now plays an important role in how we manage projects and processes overall.

Cons

That same flexibility can also make it a bit challenging at first. Since there are so many features and configuration options, it takes time to understand how everything integrates and how to build a system that is organized well. Some features and permission settings are not immediately user friendly either especially in larger organizations where there are different user roles and license levels to consider. There are also times when I wish workflow and automation setup allowed for even more customization. For teams bringing in new users, I would definitely suggest offering some upfront guidance and setting clear conventions around how projects, tasks, custom fields and workflows should be structured and used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

ML
Micah L.

Marketing and Advertising, 1-10 employees

More than a year

4.0

“Reliable project management staple”

Pros

It's still one of the most dependable tools out there for both project and task management. At this point it really looks like a staple product in the project management space.

Cons

I do wish the document features were stronger. There isn't really a good place in it for adding a lot of formatted text and that's disappointing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

7

IC
Isla C.

Consumer Goods, 500+ employees

Less than a year

5.0

“Timeline keeps marketing aligned”

Pros

Our marketing team gets a lot of value from the Timeline view because it makes overlapping tasks visible at a glance and lets us shift deadlines right away. Last quarter alone, it helped us avoid about a week of rework and it does a good job of keeping everyone aligned.

Cons

That said the notification controls feel somewhat hard so cutting down on spammy emails takes more effort than it should. The mobile app also tends to lag when scrolling through longer lists which makes quick updates slower than expected.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

HJ
Hayley J.

Financial Services, 500+ employees

Less than a year

5.0

“Workflow clarity with team alignment”

Pros

Asana has been really helpful for keeping our workflow organized especially when it comes to assigning tasks and tracking progress. Also it makes coordination across different teams much simpler which has improved collaboration and given everyone better visibility into what's going on.

Cons

The only issue I can point out is that subtasks can sometimes be hard to view directly from the My Tasks interface.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

DNB
Dr Nneka B.

Construction, 1-10 employees

More than a year

5.0

“Strong visibility across teams”

Pros

Having everything in one place for project tracking really helps. Task ownership, milestones and dashboards make it much simpler to catch delays early and keep multiple departments accountable.

Cons

Getting everything set up the first time does take a while and once a project gets very large with lots of tasks, it can be harder to move through efficiently. More flexible executive reporting would make it even better.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

NH
Nic H.

Information Technology and Services, 51-100 employees

Less than a year

5.0

“Flexible workflows with powerful reporting”

Pros

One of the biggest strengths here is how flexible the platform is. Multi-homing has been a complete game changer for cutting down on siloed information while still letting different teams keep the views and ways of working that suit them best. It gives leadership a clear way to track progress and it also helps individual contributors see and prioritize their own work. The reporting powered by custom fields is fantastic and the AI integrations plus script actions remove a lot of manual effort.

Cons

A few areas still need more depth. Reference and lookup fields could use stronger functionality within rules and reporting especially with tables on the way. Some connectors, particularly calendar ones, would be much better if they worked as true two-way syncs so information could move back and forth instead of only in one direction. Teammates also remain fairly difficult to use well as they require quite a bit of training before they can be relied on consistently and when it comes to generating documents, they still need a lot of coaching to get anywhere near the quality that Claude or ChatGPT can usually deliver in a single attempt.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

KM
Kristin M.

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Fantastic support with transition”

Pros

The thing that really stands out is how responsive the support team has been especially as part of the Ambassadors program. That level of help has made a real difference in how I work and how effectively I can support my teams. I recently changed jobs and the support team handled the transfer of my certifications and account permissions to my new work email easily. That was incredibly helpful since I was brought in during an organizational move from another project management platform to this one. Between their support and our Asana client training lead, I am genuinely excited to help this new team improve existing workflows and get more work across the finish line without missing any steps.

Cons

Getting started can feel a little challenging if you dive into automations and rules too fast. It's definitely better to take your time and build things out thoughtfully.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

HA
Hamza A.

Information Technology and Services, 11-50 employees

More than a year

5.0

“Creative workflow stays aligned”

Pros

Its clean interface keeps my creative workflow efficient and on track. When I am juggling multiple projects with producers, clients and teammates, it really helps as a collaboration hub and serves as a single source of truth where we can gather ideas, feedback, resources and storyboards in one place, keeping everyone aligned from the beginning to the end of a project. Its deep integrations with tools like Jira and Google Drive also make sharing, tracking and managing projects much more convenient.

Cons

The only downside is that it seems a bit pricey for personal or individual use especially since not every feature gets used the way it would in a team setup. I'd really like to see more flexible pricing options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8