Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

GS
Giovanni S.

Internet, 1-10 employees

Less than a year

4.0

“Versatile views for team projects”

Pros

It seems like the perfect middle ground when Trello starts to feel too limited and Jira looks like a nightmare. It's fantastic for managing university group work such as you can build a clear to-do list, assign each task to a different teammate and set a specific deadline for everything. The best part is being able to see the same project in different formats, whether as a classic list, a Kanban-style board with columns or a calendar so everyone can work with the view they prefer. I also find it extremely useful for planning the individual development stages of an Unreal Engine prototype without getting stuck in complicated setup and configuration.

Cons

The biggest catch is that one of the most useful views for long-term projects, the Timeline with Gantt-style planning, is locked behind the Premium subscription. On top of that while the interface looks clean, it also includes a lot of options so if you invite a classmate who has never used project management software before, they might feel a bit lost at first compared with Trello's more immediate approach. Email notifications can also flood your inbox pretty quickly if you don't adjust the settings right away.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

FE
Francis E.

Marketing and Advertising, 11-50 employees

More than a year

4.0

“Clear visibility with delegation”

Pros

Asana strikes a really nice balance between staying visible on projects and handing work off to the team. I can keep up with what's happening without having to oversee every little detail and everyone has a clear structure that helps content get delivered on schedule.

Cons

Once multiple campaigns are happening at the same time the volume of tasks and updates can start to feel a bit overwhelming if the workspace isn't organized well.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

VE
Vanessa E.

Hospital & Health Care, 11-50 employees

Less than a year

4.0

“Flexible workflows with clear progress”

Pros

This tool made project workflows and task management feel very organized. I could set up the different stages of a project and clearly track progress as tasks were completed. Also it was really helpful that finishing one task could automatically trigger the next step in the workflow.

Cons

Getting some of the triggers set up was a little confusing in the beginning so it took me a bit of time to figure out how to configure them exactly the way I needed.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

10

NS
Nelson S.

Mining & Metals, 1-10 employees

More than a year

5.0

“All our records in one place”

Pros

Keeping up with a small mining operation leaves no room for mistakes especially when it comes to equipment servicing, supplier agreements and export paperwork. It has made a real difference by keeping all of that visible in one place. Last November when our auditor requested six months of maintenance records, I was able to pull everything together in about twenty minutes which was a massive relief. Things don't slip between me and the crew anymore and tasks are much easier to stay on top of.

Cons

One small frustration is that the mobile app can load a little slowly when I am out at the quarry and the signal is unreliable. It's not a major problem but I have gotten used to double-checking everything before leaving the office.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

TS
Tannya S.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Fantastic boards with support”

Pros

The boards genuinely impressed me and they save our team time every single day. On top of that their customer service has been outstanding.

Cons

Its mobile app has been frustrating because it logs me in and then randomly signs me out especially when I am on the bus. Pricing also seems unreasonable once you're dealing with larger teams and the older project history takes way too many random clicks to sort through and filter properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JP
Julio P.

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0

“all in one workflow win”

Pros

Instead of juggling emails, I use it to manage shipments, warehouse tasks and carrier assignments all from a single board. The automated status updates and due date reminders have really helped reduce delays and prevent missed handoffs.

Cons

Honestly I don't have any complaints. It's been really helpful for handling multiple tasks at once.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

EO
Erick O.

Environmental Services, 11-50 employees

More than a year

5.0

“Tracking crews with deadlines perfectly”

Pros

One thing that really works well is being able to turn site audits, compliance deadlines and field work orders into trackable tasks for different crews. The timeline view and custom fields make it simple to spot which remediation project is falling behind and clearly see who is responsible for it.

Cons

Things can start to feel a bit cluttered when handling multiple sites but that is really the only issue. Other than that everything else works just fine.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

EP
Elena P.

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

“Versatile planning keeps teams aligned”

Pros

The clean, user friendly interface makes task tracking easy. Having multiple views like list, board, timeline and calendar works well for different workflows. Also it is really useful for breaking projects into subtasks and setting dependencies which helps keep the whole team aligned on priorities.

Cons

It can start to feel overwhelming when too many projects or tasks are running at the same time. Reporting is also fairly limited on the lower-tier plans. On top of that notifications can be excessive and tricky to fine-tune without missing important updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MM
Mckenzie M.

Apparel & Fashion, 11-50 employees

More than a year

5.0

“Fantastic for client coordination”

Pros

Managing multiple client accounts feels much more practical with this tool and it helps keep important details from slipping through the cracks. It has brought more structure to my daily sales coordination and gives me a much clearer picture of what needs to happen next.

Cons

I haven't run into any issues. I have been using it for more than four years and I really like how much it has helped me stay on top of my tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KK
Karen K.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“Finance workflows keep us aligned”

Pros

Asana gives me a clear structure for managing budgeting tasks, expense approvals, reporting deadlines and other finance projects without letting anything important slip through the cracks. Being able to assign ownership and track progress across multiple teams is especially useful.

Cons

Setting up the ideal workflow can take a bit of time when finance tasks go through multiple approval steps and the wide range of project options can feel like more than I need for simple accounting work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

GM
Godwin M.

Environmental Services, 11-50 employees

More than a year

5.0

“Remote teamwork done right”

Pros

Across nine different companies, I am using it regularly and the biggest plus for me is its digital workplace and remote collaboration tools. They make coordinating with distributed teams much more manageable and help keep everyone aligned no matter where they're working from.

Cons

Whenever anything comes up, the technical teams in each organization handle it quickly and at this point I haven't noticed any significant bugs or issues with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

FS
Filip S.

Higher Education, 1-10 employees

More than a year

4.0

“Powerful task visibility”

Pros

It still seems like the strongest advanced to-do dashboard, giving a clear high-level view of company progress while also keeping day to day tasks well organized.

Cons

A lot of the better features are locked behind the paid version even though some competitor apps include them for free and the AI features don't really come across as especially useful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

7

AL
Anthony L.

Oil & Energy, 11-50 employees

More than a year

5.0

“Reliable workflow automation”

Pros

Back in 2018, I brought it into our process and it has worked well for handling business operations projects through real-time workflow automation and remote work. The collaboration features and built-in instant messaging tools are another part I really like.

Cons

I haven't run into any issues on my side as so far so good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KM
Katsia M.

Information Technology and Services, 11-50 employees

More than a year

5.0

“Kanban boards that actually flow”

Pros

Seeing the kanban board load on its own without locking up honestly caught me off guard. The color coding is really helpful, assigning task owners is easy and comments trigger notifications for everyone involved which keeps the whole team in the loop.

Cons

Setting up task automations takes way too many clicks which seems unnecessarily tedious. The site also freezes from time to time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ARV
Allan Ricardo V.

Banking, 1-10 employees

More than a year

5.0

“Easy task organization”

Pros

The interface is very user friendly, with tasks and projects staying well organized and deadlines being simple to track. Also I really like the different ways to view activities which helps a lot depending on the type of work. Another strong point is being able to build customized workflows and connect it with other tools.

Cons

Some of the more advanced features can take a little time to get used to. For larger teams or more complex projects, the number of available options can make the initial setup feel a bit more time-consuming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

NT
Nicole T.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Clear campaign tracking with teamwork”

Pros

It keeps my projects well organized, makes task and deadline tracking practical and supports team collaboration really well. The reminders are useful and it gives me visibility into how my campaigns are progressing.

Cons

At the beginning the learning curve can take a bit of time and the number of features may feel somewhat complicated. Notifications can also become overwhelming at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

BA
Brian A.

Veterinary, 11-50 employees

More than a year

4.0

“Central boards keep projects moving”

Pros

Managing, tracking and planning veterinary projects is much faster with it and having everything organized on central boards makes the whole process hassle free and more automated.

Cons

The only real issue comes up on weekends. If I run into a problem, the vendor's tech support response tends to take longer than it does during the week.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

9

JP
John. P.

Renewables & Environment, 1-10 employees

More than a year

5.0

“Central hub for teamwork”

Pros

It serves as our go to place for managing tasks, projects and portfolios all in one spot. On top of that it also includes internal collaboration tools, along with instant messaging and chat which makes working with the team much more connected.

Cons

I have been using it since early 2016 and it has never let me down because of a glitch or bug.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JS
Jonah S.

Computer Software, 11-50 employees

Less than a year

5.0

“Deadline tracking that delivers”

Pros

Having everything lined up in one place makes a big difference. It puts all of our upcoming deadlines into a real list so I am not stuck trying to keep track of what's due tomorrow in my head. The timeline view is basically a Gantt chart which is fine and it does the job well enough when I need to see the order of work and what needs to happen first. Task dependencies are also really useful because they keep people from jumping into step three before step one is actually finished. It's also helpful to see exactly who owns each task so responsibility is clear and I can leave it with the right person.

Cons

Pricing gets hard to justify pretty quickly. The free version is decent but the moment I need something like the Portfolio feature, I am forced into the Advanced tier and that's a big jump in cost. Another frustrating limitation is that each task can only be assigned to one person which makes no sense when two people are supposed to work on the same item. Subtasks also tend to disappear from the main project view so they can get overlooked far too easily. And if email notifications aren't turned off right away the system will flood my inbox with multiple messages for every single task comment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

BL
Byron L.

Computer Software, 51-100 employees

More than a year

5.0

“All our clinic work in one place”

Pros

Yesterday I loaded Asana with all of the freelancer's tasks and even added 50 subtasks and amazingly, it still didn't crash. The custom workflows are pretty amazing too. It does a really good job of keeping everything tied to the clinic and our projects in one place which has been really helpful.

Cons

When things get especially hectic, all the tags and timeline clutter can be hard on the eyes in it. Also I really dislike needing to keep an active but closed task open just to share very basic business guidelines with the staff. And the mobile app is pretty much unusable unless all you need is a very quick update.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10