Total 2018 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars31%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Grace H.
Marketing and Advertising, 500+ employees
More than a year
“Keeps me organized and collaborative
Pros
I've found that this platform keeps me remarkably organized and it also fosters meaningful collaboration among team members by making it easy to assign tasks, share updates and stay aligned on project priorities.
Cons
Honestly I can't find anything I dislike about the platform because it reliably performs the functions I need and consistently serves its intended purpose without causing friction in my workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bstowe A.
Sports, 101-500 employees
More than a year
“Dashboard simple and affordable
Pros
I find Asana's dashboard simple to use, with its minimalist layout and simple interface being my favorite aspects, the monthly fee is reasonably priced for a small business so I would recommend it.
Cons
Because the application needs an active internet connection to operate, I can't use it offline and additionally I've found it lacks the sophisticated resource-sharing tools necessary to manage more complex projects.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Prajwal P.
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Great time-tracking feature
Pros
Their time-tracking feature is something I really appreciate since it enables me to see precisely where the bulk of my team's time is being allocated across tasks.
Cons
Every so often I come across a small glitch where a project member doesn't receive the project details in the email notification which can be frustrating when trying to keep everyone informed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Hammond T.
Education Management, 500+ employees
More than a year
“Extremely effective and affordable
Pros
From my experience, the tool is extremely effective, remarkably simple to learn and use and when I weigh the benefits against the expense, it feels genuinely affordable relative to the return on investment.
Cons
It's been over four years since we rolled out Asana across our organization and we still haven't run into any issues or glitches during that entire time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Antoshia R.
Non-Profit Organization Management, 1-10 employees
Free Trial
“Liked reminders and consolidation
Pros
What I liked were the reminders that came directly to me, the initial set of capabilities the app offered and the fact that it let me consolidate several other tools into one.
Cons
However although it had useful features, I ended up not using it for long since when I first tried it the interface wasn't simple enough for me to navigate comfortably.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Veornica R.
Real Estate, 101-500 employees
More than a year
“can't duplicate folders
Pros
What I found most helpful was how simple it was to set up task schedules and share assignments with others because that simplicity made it effortless for me to keep tabs on everyone's duties without getting bogged down in details.
Cons
On the downside, I was really frustrated that there wasn't a way to duplicate entire task folders when I needed to replicate a workflow so I had to go in and manually rebuild each item and setting which wasted a surprising amount of my time.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Charles L.
Machinery, 101-500 employees
More than a year
“Collaborative work management tool
Pros
Every day at work I rely on Asana as a collaborative work management tool, using it to set up organize and allocate tasks across my teams so that everyone knows what to do even when I'm away from the office or outside company premises.
Cons
I've noticed that the iOS app doesn't offer the full set of features I get on the web version which can be frustrating when I'm trying to manage or edit complex projects from my phone.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Mergan R.
Research, 101-500 employees
More than a year
“Easier work request management
Pros
Managing work requests has become much easier For me and I've found myself collaborating and communicating more through this platform, with everyone involved in the project getting notified of all updates.
Cons
At the beginning the user interface felt a bit overwhelming since there is so much content to learn and navigate but after about a year of using the tool I finally worked out the most effective way to use it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Sue T.
Accounting, 500+ employees
More than a year
“user-friendly interface
Pros
I found that the things I appreciated most about Asana were its simple learning curve and the user-friendly interface which made it simple to use, tracking tasks became effortless once I began uploading related links and research documents to each task.
Cons
Honestly I can't think of any negatives to mention about Asana I have no complaints because as a project management solution it helped me to track my projects adequately and without issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Warehousing, 11-50 employees
More than a year
“Useful for project timelines
Pros
I've found it really useful for keeping project timelines current and ensuring tasks stay on track and the team's real-time notifications are a major plus for staying coordinated.
Cons
One annoyance I run into is that the site gets updated without any heads-up so I end up having to navigate and relearn the changes myself.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Ann E.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Lightweight for multiple projects
Pros
I think Asana is a lightweight platform for coordinating multiple projects, staff and tasks�. and it's easy to pick up.
Cons
I've tried a few project management apps and they all take some getting used to. But Asana's learning curve is pretty gentle and honestly, I've found its features keep getting simpler over time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sampad M.
Information Technology and Services, 11-50 employees
More than a year
“Adapts well to agile
Pros
I appreciate this tool because it adapts so well to agile ways of working, sprint planning, backlog grooming and handing out tasks are far simpler when I use its templates and customizable sections which let my team move faster and stay organized.
Cons
It lacks development-specific tools: I miss burndown charts and velocity tracking and when projects grow large and include many collaborators the interface starts to feel cluttered and harder to manage.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Nathan C.
Education Management, 1-10 employees
More than a year
“simple for task delegation
Pros
For me it's simple to track and delegate tasks and it has genuinely helped our team arrange our daily workload so we always know which projects each person is working on.
Cons
I didn't find many flaws with Asana, though one thing did get a bit annoying: I'd get notifications for tasks that belonged to other people just because I was listed on them. It cluttered up my feed and felt unnecessary.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Christina K.
Sports, 11-50 employees
More than a year
“Helpful for team tracking!
Pros
Asana stands out for me because it lets me add numerous teammates and assign them precise tasks and I find it particularly simple for managers to track others' responsibilities while also keeping themselves accountable.
Cons
Sometimes I get overwhelmed by the flood of needless email alerts that the app sends out which could be trimmed down because apart from that nuisance I honestly can't think of any other drawbacks to the program.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
ryan p.
Design, 1-10 employees
Less than a year
“Useful for course tracking
Pros
I've found this platform really useful for taking courses because it allows instructors or mentors to assign tasks and continuously monitor my progress which helps me stay organized and on track with my learning.
Cons
At times I struggle to quickly access pinned notes or tasks that were assigned outside the usual lesson structure particularly when they aren't directly tied to the original plan and that makes locating those items more frustrating than it needs to be.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Alejandro G.
Computer Software, 11-50 employees
Less than a year
“best for organizational management
Pros
My team and I quickly made this platform our go-to for organizational management largely because its customer support is genuinely responsive and engaging which immediately stood out to us since adopting it, routing tasks to the right person and tracking follow-ups has become incredibly simple something we had struggled to do before.
Cons
I haven't come across any problems with the app's features, it consistently fulfills my needs and ever since I started using it there haven't been any complaints or shortcomings to report.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Mukesh M.
Marketing and Advertising, 11-50 employees
More than a year
“Great subtasks and workload views
Pros
I really appreciate that I can create subtasks, attach files and leave comments so all the conversations and materials for a task stay centralized. Also the timeline and workload views give our team a clear, visual sense of who's overcommitted versus who has capacity which helps prioritization and planning.
Cons
The stream of notifications balloons fast and becomes hard to manage and on top of that the interface can come across as fairly daunting for newcomers particularly when juggling several projects at once.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Elizabeth W.
Management Consulting, 11-50 employees
More than a year
“Go-to planning for large teams
Pros
In my experience this is the go-to planning tool because it lets me organize and monitor tasks across large, cross-functional teams, providing visibility and coordination that keeps complex projects moving forward.
Cons
Honestly the onboarding and training feel insufficient, I wish more of the guidance were built directly into the software through contextual help buttons and interactive pop-ups that appear as I work since at the moment I frequently end up searching elsewhere for answers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara K.
Marketing and Advertising, 1-10 employees
More than a year
“Delivers the best results when tailored to workflows
Pros
I've used Asana across multiple companies for many years and in my experience it delivers the best results when an organisation invests time in setting it up and tailoring its configuration to match workflows, what I really value are the customizable fields, the ability to duplicate projects easily, the simple task-tracking (including optional integrated time-management tools) and how it helps keep an entire team neatly organized.
Cons
I think the cost can become quite steep for larger teams if you want to unlock extensive customisation and get full value from its feature set while it may be reasonably suitable for big enterprises with the budget to support it, I don't find it as practical or cost-effective for smaller businesses.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Ravi V.
Construction, 500+ employees
More than a year
“paid features are locked
Pros
In my opinion, Asana is an excellent project-management app, with lists, boards and timelines that make organizing tasks simple, I also like that it hooks into Slack, Google Drive and email which I think is a really handy capability.
Cons
Personally I get frustrated because several advanced functions, such as workload balancing and higher-level reporting, are locked behind paid plans, meaning I can't use them unless I upgrade, on top of that, the sheer volume of Asana notifications that land in my inbox is a real nuisance.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7