Total 2018 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

HL
Himanshu L.

Information Technology and Services, 101-500 employees

Less than 6 months

4.0

Most powerful task manager

Pros

I've found it to be the most powerful task management tool I've ever used, I genuinely appreciate its simple, user-friendly interface, the drag-and-drop layout that makes organizing tasks effortless and the powerful collaboration features that really improve how our team coordinates work.

Cons

umm the pricing feels rather steep compared with other options and I also find the Asana mobile app to be somewhat limited in its capabilities and fairly complicated to learn and become comfortable using.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

SC
Sean C.

Marketing and Advertising, 1-10 employees

More than a year

4.0

Feature-rich tool for team collaboration

Pros

Since Asana was one of the first companies to jump into the task-management world, I've come to rely on its extensive feature set and because so many elements follow familiar UX patterns, I find it a very effective tool for team collaboration.

Cons

As for drawbacks, I'm disappointed that a market leader sometimes seems content to rest on its laurels since I see almost no genuinely disruptive features and the interface doesn't feel like it's trying to innovate or push any design boundaries.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

CB
Caspar B.

Marketing and Advertising, 11-50 employees

More than a year

5.0

Fairly simple workflow tool

Pros

I've found it to be a fairly simple yet comprehensive workflow-management tool that's easy to pick up and offers pretty much all the features I need.

Cons

Sometimes it can feel overwhelming when there's a lot happening simultaneously which I realize is hard to avoid and I'd also appreciate a simpler way to search for specific content and tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TJ
Tyla J.

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

Incredibly simple for all levels

Pros

As a user I find Asana incredibly simple for people with varying levels of experience and I really appreciate how effortless it is to assign tasks while keeping everything neatly consolidated in one place which makes coordinating work much simpler.

Cons

Occasionally I notice that task updates take a short while to appear on my end but in my experience a quick screen refresh usually brings everything up to date without any significant delay.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

MS
Marko S.

Information Technology and Services, 1-10 employees

More than a year

5.0

Unmatched complexity

Pros

For me Asana's complexity is unmatched, it provided our team with an excellent visualization tool along with powerful project-data and task-tracking capabilities and I appreciated that all of this came without any additional charges.

Cons

I've noticed the learning curve can be pretty steep for some users and it's frustrating that time tracking is only available at the project level rather than letting individuals log their own time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Marketing and Advertising, 500+ employees

More than a year

5.0

Surprisingly feature-rich free plan

Pros

What I appreciate is that even on the free plan I get a surprisingly rich set of project-management features and because I can see everyone's tasks and deadlines clearly it becomes much simpler to coordinate people without paying extra.

Cons

The only drawback I've run into is the free tier caps you at ten users which complicates collaboration across different teams and I'd really love to see that restriction loosened to make it more useful.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

CN
Carlo N.

Information Services, 11-50 employees

More than a year

5.0

Remarkably simple to navigate

Pros

The app is remarkably simple to navigate making it easy to set up and follow tasks while reliably tracking assignments, sharing items with collaborators and sending timely alerts about upcoming tasks.

Cons

I wish some of the paid features were more readily available to everyone and I'd strongly prefer simple per-person pricing instead of being forced into bundled plans, as that would make budgeting much clearer for my team.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

CR
Clara R.

Information Technology and Services, 11-50 employees

More than a year

4.0

Simple for task tracking

Pros

I've found Asana to be an simple task-tracking application, excellent for organizing projects and facilitating collaboration while giving me transparent visibility into QA and dev workflows.

Cons

Honestly I find some advanced reporting features to be somewhat constrained, file handling could use a more organized approach and subscription costs become steep for bigger teams.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

AV
ANDREY V.

Marketing and Advertising, 1-10 employees

More than a year

4.0

Projects sync across boards

Pros

Really impressed by how projects can sync across multiple boards and views which has been a game-changer for me because it smooths the handoffs and workflow between teams collaborating on the same project making coordination far more smooth than before.

Cons

For new team members the initial learning curve is noticeably steeper compared with other tools and while it took me some extra time to adapt, I ultimately found that the richer functionality makes that investment worthwhile.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

SJ
Sean J.

Education Management, 500+ employees

More than a year

5.0

Exceptionally capable with smooth experience

Pros

Asana is an exceptionally capable project management platform that makes it easy for me to plan and keep track of tasks and the interface, particularly the dashboard, includes handy features like drag-and-drop that help me organize work more efficiently.

Cons

We've been using Asana for more than two years and during that entire time I haven't come across any real problems when managing projects with it so my experience has been consistently smooth and dependable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JD
Jessica D.

Government Administration, 101-500 employees

More than a year

4.0

Easy team collaboration

Pros

I've found this platform makes it easy for teams to collaborate on everyday tasks and broader projects and it lets us customize workflows and structures extensively so they align with our organization's needs and areas of focus.

Cons

For me the system doesn't provide enough support for individual accountability, automated reminders or maintaining a useful history of past actions and I wish there were an option to export our checklists into some kind of report for auditing or review.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

HM
Hannah M.

Design, 11-50 employees

More than a year

4.0

Keeps everything neatly organized

Pros

For me the standout thing about Asana is how it keeps everything neatly organised across projects which makes collaborating with my team feel simple and efficient and it also gives me that small sense of accomplishment every time I check tasks off my list, I particularly like being able to tag teammates directly so nothing slips through the cracks.

Cons

I do find that sometimes it becomes a bit overwhelming especially when there are too many features turned on, a constant stream of notifications and visual clutter accumulates if boards and tasks aren't regularly pruned which can make everything feel harder to manage on busier days.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

NB
Norman b.

Information Technology and Services, 500+ employees

More than a year

5.0

Great views and integrations

Pros

For me the variety of views, list, board and calendar, combined with timely notifications made it much easier to keep track of tasks and I found the Slack and Google Drive integrations especially handy for sharing files and maintaining context without switching apps.

Cons

I haven't run into any notable problems, overall the tool stayed simple to use in my experience and the available features covered my needs so functionality felt perfectly adequate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN
Susan N.

Automotive, 101-500 employees

More than a year

4.0

Simple with daily reminders

Pros

Using Asana feels simple and I appreciate that it sends me daily reminders for tasks while clearly showing their due dates.

Cons

At first I found Asana's wide range of features somewhat overwhelming and not the easiest to navigate though once I spent some time learning its layout and workflows it became fairly simple to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Financial Services, 11-50 employees

More than a year

4.0

Exceptionally capable for workflows

Pros

After my team implemented and widely adopted Asana across the organization, I've come to see it as an exceptionally capable platform for orchestrating workflows among individual contributors and cross-functional teams, helping to keep everyone aligned and continuously working toward the outcomes we want to achieve.

Cons

Personally I find that Asana carries a fairly steep learning curve and unless you take the time to master its fuller set of features you can end up using only a small portion of what it can do which tends to leave some users feeling indifferent rather than genuinely excited about the tool.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

WD
Wendy D.

Commercial Real Estate, 1-10 employees

More than a year

3.0

Approachable task tracking

Pros

I find the task tracking organizational tools and calendar really approachable and simple to use and Asana's customizable views, automation rules and collaboration capabilities help me keep projects organized and moving forward without constant manual oversight.

Cons

Although the mobile app works, I don't find it as smooth or feature-packed as the desktop experience and I often notice that editing tasks and navigating around feels somewhat awkward and glitchy on smaller screens.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

AG
Anna G.

Logistics and Supply Chain, 101-500 employees

More than a year

5.0

Impressed by automated workflows

Pros

I'm really impressed by how I can build forms and set up automated workflows with tailored rules because this has radically simplified handling things like project requests and has saved me a ton of time and effort.

Cons

Honestly I can't think of anything I dislike about Asana because it consistently fulfills all of our needs so I personally recommend it without hesitation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AY
Anthony Y.

Education Management, 500+ employees

More than a year

5.0

Simple to organize tasks

Pros

When I use Asana, I find it simple to organize and monitor tasks and its interface feels very simple, plus the free tier works well for small teams or solo users.

Cons

After more than two years using it, we've found that although it generally works well, it can be quite overwhelming for beginners.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SO
Simeon O.

Mechanical or Industrial Engineering, 101-500 employees

More than a year

5.0

Brimming with powerful capabilities

Pros

Having used Asana extensively, I find it brimming with powerful capabilities that make tracking projects and individual tasks simple and I'm genuinely impressed by how simple and adaptable the platform feels.

Cons

I've been using Asana for more than three years now and I remain impressed because I haven't come across any significant bugs or persistent problems during that time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK
James K.

Marketing and Advertising, 101-500 employees

More than a year

5.0

Excellent task management

Pros

I've found it to be an excellent task-management tool that slots in effortlessly for both internal teams and external collaborators and its clean, simple interface makes getting started and staying organized really simple.

Cons

For me the main caveat is that while there aren't many outright limitations, the sheer breadth and complexity of its features can sometimes get in the way of tweaking the basic workflows to suit more specific, finer-grained needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10