Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SS
Sasha S.

Information Technology and Services, 500+ employees

More than a year

5.0

“Time tracking finally pays off”

Pros

Honestly its time tracking has turned out better than I expected. With all of our client projects sitting in there, I figured something would have broken by now but it's still holding up. Since the time tracking is now available, my team actually logs their hours which has made a real difference. More than anything, I am just relieved that I don't have to waste an extra hour putting together pointless status updates anymore.

Cons

At the same time getting to one simple Shopify product description feels way more complicated than it should be because there are too many menus to click through. The built-in timer is frustrating too as I spend what seems like half my mornings bouncing between My Work and the Inbox trying to figure out where the assets were hidden this time. If you forget to switch the timer off, it throws off the whole report and the notifications are completely out of control.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

GO
Gabriella O.

Telecommunications, 11-50 employees

More than a year

5.0

“Fantastic task tracking with collaboration”

Pros

This one stands out to me for its simple task tracking, clear timeline view and hassle free team collaboration, all of which keep every project organized and on schedule in one place.

Cons

I honestly don't have any complaints. It does exactly what I need so I have no negatives to mention and I am very happy using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

TA
TAIMAA A.

Education Management, 1-10 employees

Less than 6 months

5.0

“Easy boards boost teamwork”

Pros

It has a very user friendly interface that makes assigning tasks and managing projects feel effortless. It's simple to delegate work to team members, set clear deadlines and follow daily progress through well-organized boards which really helps improve team productivity and collaboration.

Cons

Getting started can take a bit of time for complete beginners who haven't used full-featured project management tools before. On top of that advanced reporting and fully customizable workflows are only available on the more expensive paid plans.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AG
Ashleigh G.

Management Consulting, 11-50 employees

More than a year

5.0

“Project tracking that delivers”

Pros

Well this has been an excellent tool for keeping our active projects on track and well managed. We rely on it to create project plans, monitor progress and keep our work organized. It's been easy to use and includes the features we need to stay structured and keep everything moving ahead.

Cons

There really aren't many downsides. One feature we've wanted most is the ability to automatically shift dates later in the project timeline when delays happen earlier on since right now that process is still very manual.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

EG
Emily G.

Law Practice, 11-50 employees

Less than a year

5.0

“Fantastic organization with AI teammates”

Pros

Getting started with it is not a hassle. The AI teammates are a standout feature and the online learning platform has been really helpful for building my knowledge. It has made it much easier to stay organized and keep up with everything on my task list. I also really like being able to have different projects feed into one consolidated task list for a better overall view.

Cons

It is very user friendly and they consistently keep improving the platform and adding to it so my experience has been extremely positive. I honestly have nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PK
Pankaj K.

Computer Hardware, 101-500 employees

Less than a year

5.0

“Enterprise risk filters changed my workflow”

Pros

Adding a custom field for client tier like enterprise, mid and small, along with another one for renewal risk, made a big difference for us. Now if I need to pull up only the enterprise accounts marked as at-risk, it takes one quick filter instead of manually scanning a massive list the way I used to. It honestly changed the way I begin my mornings because that filtered view is the first thing I check before anything else.

Cons

At the beginning we probably went a little overboard with custom fields and now there are about four of them that nobody has used in months just sitting there adding clutter to the task view. I keep telling myself I need to go back and clean that up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SP
Samara P.

Religious Institutions, 1-10 employees

More than a year

4.0

“Recurring tasks keep us organized”

Pros

Running both personal responsibilities and shared church projects through it has been really helpful for keeping everything organized day to day, week to week and even across the year. The checklist feature works especially well for my routine tasks and the recurring task option is one of the most valuable parts for me because it keeps repeat work from slipping through the cracks. I also use the duplicate task feature a lot especially for annual events or projects that come around every year but are not always top of mind. Having those tasks already built out saves me from having to remember every detail when the event comes back around. It also works really well for collaboration. We use it for things like shopping lists and tracking items our organization needs to purchase and other team members can jump in, add items, leave comments and contribute without everything getting lost in messages or separate documents. At the same time it works just as well for my own individual projects so I can manage my personal workload and larger team efforts in one place. The task management tools are easily the biggest strength for me because I can map out what needs to happen today, later this week or months from now without losing visibility. Since it is cloud-based, I can get to what I need from different devices and our team can all stay connected to the same tasks and project information. I also use it to manage marketing tasks for social posts, email planning and general communication across our church with staff, volunteers and the congregation and it helps me stay on top of all of it.

Cons

Getting started can be a bit intimidating because there are so many features and different ways to structure projects and tasks. It takes some trial and error to figure out the setup that makes the most sense for your team especially when you're using it for several kinds of work at once. It can also start to feel cluttered if too many projects, tasks or notifications build up and you are not regularly cleaning things up.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

7

HS
Heba S.

Hospitality, 11-50 employees

Free Trial

5.0

“Clean UI with clear ownership”

Pros

Right away I find it professional and user friendly which makes organizing projects much more manageable. Switching between list, board, timeline and calendar views is simple and that flexibility helps depending on how I want to track work. One thing that really works well is task assignment as every task can have a clear owner, due date, priority and extra context so responsibilities are obvious to everyone involved. Comments, attachments, subtasks and dependencies also do a good job of keeping everything connected in one place. When a project gets very large, the interface can start to feel a bit overwhelming with so much happening at once but it gets more familiar and easier to move through with regular use. Overall its interface and task management tools make collaboration, accountability and project tracking a lot more effective.

Cons

Once projects get bigger, it can start to feel crowded especially with lots of tasks, subtasks and constant notifications in the mix. Some of the more advanced features are also locked behind paid plans which can be limiting for smaller teams trying to stay within budget.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

BT
Bakiza T.

Market Research, 1-10 employees

Less than 6 months

5.0

“Clear task tracking with structure”

Pros

One thing that really worked for me was how simple it was to organize tasks, assign deadlines and keep track of progress. The interface made project management feel clear organized and well structured.

Cons

There are a lot of features and settings so the app felt a bit complicated at the beginning. It took a little time to get familiar with everything.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

JC
Jordan C.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Custom workflows with portfolio visibility”

Pros

Being able to customize it to exactly how our team works has been a huge plus. I set up custom fields along with custom rules to match our internal approval process and it has made our QA tracking much more effective. Our management and leadership teams also really like the portfolio view because it gives them a clear high-level snapshot of project status and overall metrics.

Cons

The thing I'd still like to see is the native My Tasks board having all the same functionality as a regular project. Because it falls short there, I barely use that section. Instead, I built a separate board where every task assigned to me gets added and that's what I rely on to keep track of my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ZG
Zelalem G.

Translation and Localization, 1-10 employees

Less than 6 months

4.0

“good product”

Pros

Right from the start it has been really useful for assigning tasks, setting deadlines, tracking progress and managing priorities. It keeps everything organized and helps work continue moving without things slipping through the cracks.

Cons

Once a lot of projects, tasks and notifications start piling up, it can feel a bit overwhelming. On top of that some of the more advanced features come with a learning curve and take a while to get used to.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

EL
Eduardo L.

Construction, 500+ employees

More than a year

5.0

“Organized teams with clear deadlines”

Pros

It has honestly been a huge help when it comes to keeping work organized and moving in the right direction. Creating tasks, assigning deadlines and tracking what everyone is working on is very easy. The layout is also clean and user friendly and having multiple project views makes the whole process of managing work feel a lot less stressful. It's especially useful for team collaboration since everyone can stay aligned and see the same updates. Overall it makes it much simpler to stay organized, prioritize tasks and actually get things done. I'd definitely recommend it.

Cons

Getting started with it can be a little overwhelming especially when there are a lot of projects or tasks to manage at once. Because it offers so many features and options, it may take a bit of time to figure out the best setup for organizing everything. The free plan also has some limitations compared to the paid versions. It's not a serious problem but there is definitely a learning curve in the beginning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

HB
Hannah B.

Information Technology and Services, 51-100 employees

Less than a year

4.0

“Fantastic for content planning”

Pros

This tool works really well for managing content calendars, assigning briefs, keeping an eye on deadlines and coordinating across writers, designers and SEO teams. The timeline view is especially useful too particularly when multiple campaigns are happening at the same time.

Cons

It does take a bit of work to set up a workflow that truly matches a real editorial process instead of just relying on the default structure. I'd also love to see more built-in features tailored specifically to SEO needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

7

MR
Meenu R.

Consumer Goods, 1-10 employees

Free Trial

5.0

“Worth every penny”

Pros

It really is worth the money. The customer support is strong and reliable and the task tracking system stands out with its high quality which I genuinely like.

Cons

Honestly I haven't come across anything to dislike about it. It has all the features most people would want and enjoy using.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KM
Kristin M.

Museums and Institutions, 11-50 employees

More than a year

5.0

“Finally in control of my workflow”

Pros

Trying to list everything it does well is honestly tough. The biggest benefit for me is how it takes a huge, overwhelming pile of work and turns it into something clear and manageable. There's also something really satisfying about using it as it gives me a little dopamine boost every time and that feeling gets even better knowing it helps me stay more in control of my work/life balance. Over the years, keeping up with tasks in it has helped me report more effectively and it's also given me a much clearer view of how my workflow actually operates. It even made bringing a new assistant into my department incredibly simple. I could just take the tasks I had assigned to myself and hand them over to her. Even though it does come with a cost, I personally feel it is absolutely worth paying for.

Cons

A couple of things hold it back. The biggest issue is that I haven't been able to get organizational buy-in. Maybe if the price were lower, I'd have a better chance but between coworkers not really wanting to use it and the added cost if they did, I don't have much of an argument. That ties into the second downside which is complexity. For me that complexity cuts both ways. It's a huge part of what makes it so powerful and useful but on days when my energy is low, it can also feel pretty intimidating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

ZW
Zalika W.

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0

“Fantastic task tracking with dashboards”

Pros

Using it has been a really positive experience because the platform is user friendly, supports productivity well and offers helpful dashboards. It makes it simple to follow tasks, manage projects and organize them into portfolios for reporting.

Cons

The part I am not a fan of is that AI is connected to custom automation. Setting up the right automation rules can be confusing and having AI handle more of that would save time and make the process much easier to figure out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AO
Alessandro O.

Financial Services, 101-500 employees

More than a year

5.0

“Flexible project tracking win”

Pros

One thing that really works well with it is how flexible and user friendly it is. It makes organizing projects, assigning responsibilities and tracking deadlines easy without adding a lot of extra admin work. Being able to switch between different views is especially helpful since it gives a quick picture of what's going on across several projects at once. Also it does a very good job supporting cross-functional collaboration and keeping everyone aligned on priorities and ownership.

Cons

Once projects and teams start getting bigger, it can look fairly crowded and the notifications can sometimes add more noise than value. It also takes a bit of discipline and clear internal guidelines to prevent duplicate tasks or inconsistent project setups. Some of the more advanced features come with a learning curve although these are fairly minor issues overall.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Consumer Goods, 101-500 employees

Less than a year

5.0

“packed with good features”

Pros

Using it is hassle free right from the start and it has helped create real productivity improvements and time savings. The platform includes a broad set of features that cover everything from basic task tracking to more advanced project planning so it works well for both small teams and larger organizations. One thing that really stands out is the speed and quality of its product development, with new features and improvements being added on a regular basis. It's obvious Asana pays attention to user feedback and keeps refining the platform to match changing customer needs.

Cons

The only real thing missing at the moment is a restore function. Other than that there's very little I dislike about this tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ER
Erica R.

Construction, 11-50 employees

Less than a year

4.0

“Flexible project views for teams”

Pros

Having List, Board and Timeline views in one place gives the team clear visibility into workflows and dependencies which makes collaboration and status tracking feel much more connected and efficient.

Cons

One limitation is that a single task cannot be assigned to multiple people unless you create separate subtasks or duplicate the item and that can make shared workflows more complex.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

YL
Yin L.

Management Consulting, 1-10 employees

More than a year

4.0

“Clean task tracking for teams”

Pros

Right from the start it has been very easy to use. The UX and UI are clean so pretty much anyone on the team can pick it up without much effort. I have been using it since the early days of my business and it has consistently helped me stay on top of tasks for both clients and the internal team.

Cons

The biggest downside is the notifications as if you leave them on, they can become overwhelming fast although at least you can disable them. I'd also like to see a few more capabilities like ClickUp offers but at the same time I value its simplicity because it doesn't try to do too much or get laggy. In the end, the system only works as well as the team using it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8