Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

3.0
September 2024

Versatile views and customization

Pros

It seems like a dependable project management platform that sits nicely in the middle ground. It covers the fundamentals really well while still offering a good range of more advanced capabilities. The customization options are a big plus and I also appreciate how projects and teams are structured. Having several view options on each screen makes it convenient to keep track of progress at a glance and the filters work well as quick paths into more detailed areas.

Cons

At the same time, it is not the most advanced project management option out there and it is not really built for any particular niche. Because of that, you end up with a mix of features that many users may never touch, while still not having some of the ones you actually need. One of the biggest downsides for me is how limited the editing is for messages and task descriptions. That can be a dealbreaker for companies that rely heavily on writing and it often makes asynchronous communication more difficult than it should be.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

8

Functionality

5

VW

Vanessa Wheeler

Construction, 500+ employees

Less than a year

5.0
September 2024

Team projects with clear ownership

Pros

Working with my team has become much more organized thanks to this tool. It lets us create projects together, name each project clearly, split the work into tasks, assign responsibility to every team member and set deadlines for each task which has been very useful in my work area.

Cons

The part I haven't enjoyed as much is that it can feel a bit complicated when you're new to the platform although it's really something that gets better with time as you learn how to use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

ML

Michele Longo

Design, 51-100 employees

Less than a year

5.0
September 2024

Top-notch task teamwork

Pros

It is easy to use and it delivers excellent project and task management. The collaboration features work really well and communicating with employees feels simple and efficient.

Cons

Everything it offers has been excellent so far and I haven't run into any serious issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SM

Sade McDougal

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
September 2024

Helpful team teamwork

Pros

Working with teammates is much simpler because everyone can stay aligned on which tasks still need to be done. The email reminders are also really useful and something I appreciate a lot.

Cons

At times it's a bit unclear whether tagging someone actually adds them to the project or not.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

JP

Josh Peat

Information Technology and Services, 11-50 employees

Less than a year

5.0
September 2024

Powerful teamwork and planning

Pros

Asana has a very user friendly interface, strong project management capabilities and really helpful collaboration features for working with a team.

Cons

There are some limits when it comes to customization, a few useful features are only available on premium plans and the workspace can start to feel cluttered when too many tasks build up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MTR

Mayra Taype Ramos

Non-Profit Organization Management, 11-50 employees

Free Trial

4.0
September 2024

Versatile task planning

Pros

It's a tool that helps not only with managing your time in day to day work but can also be extended beyond that and incorporated into your personal routine as well.

Cons

It's a paid tool and I think the pricing could be lowered a bit.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

MF

Meghan French

Individual & Family Services, 1-10 employees

Less than a year

4.0
September 2024

Visual task tracking wins

Pros

Across our small nonprofit, Asana has been a huge help for organizing, managing and tracking both individual tasks and team projects. It's been a fantastic project management tool for cross-team work because it lets us lay out a project visually for everyone to see, break it into individual tasks, assign those tasks to specific people and then clearly track when assigned work gets completed. We also set employee KPIs at the start of each year and the Goals feature has been really useful for measuring and monitoring progress, with updates that can be entered monthly either manually or automatically depending on the metric.

Cons

The only downside is that it offers more depth and functionality than we can currently use without proper training. I know we are probably using it in a simple way and nowhere near its full potential especially for planning our large year‑end fundraising event. The challenge is that training everyone well enough would take more time than we have right now.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

MG

Marilyn Goodhead

Computer Software, 500+ employees

Less than a year

3.0
September 2024

Useful labels and links

Pros

Being able to create color-coded labels was a feature I really appreciated and linking to different items is very convenient.

Cons

Getting comfortable with how everything works does take some time since there's a bit of a learning curve at the beginning.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

TA

Tayo Adebusuyi

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
September 2024

Flexible project tracking options

Pros

Having both on-premise and cloud based apps makes it simple to keep project and task management organized.

Cons

Even back at my previous company, where I worked as a Graphic Designer, I never ran into any issues with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

EN

Emmanuel Nyitsse

Religious Institutions, 51-100 employees

More than a year

5.0
September 2024

Powerful project tracking

Pros

Asana is a powerful project management tool that also works really well for handling tasks. On top of that it's simple to use too.

Cons

I don't have any negative feedback about it because it performs really well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MP

Matt Passardi

Hospitality, 51-100 employees

Less than a year

5.0
September 2024

Task tracking keeps me on top

Pros

One thing I really like is having multiple project tabs right there which makes it simple to move back and forth between them. It also makes it convenient to request updates and check in on overdue tasks or projects. Since everything shows up on the main page, it's hard to miss anything that needs follow-up.

Cons

At times switching from one project to another isn't as easy as it should be.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DP

Dana Perillo

Veterinary, 51-100 employees

Less than a year

4.0
September 2024

Modern task management boost

Pros

Breaking big work projects into smaller, manageable tasks for myself and my team has been really useful. The third-party app integrations help a lot and I appreciate that new features keep getting added regularly. The interface also feels sleek and modern.

Cons

A few of the more advanced capabilities are pretty complex and don't get used very often.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

8

CK

Christine Kinsey

Information Technology and Services, 101-500 employees

Less than a year

5.0
September 2024

Great task and project tracking

Pros

Keeping track of tasks and projects with Asana has been excellent for me and it makes it simple to keep stakeholders updated on the current status of everything.

Cons

I honestly don't have anything I'd suggest changing. It's a wonderful tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AA

Armando Alvarez

Program Development, 11-50 employees

More than a year

5.0
September 2024

Strong project organization starter

Pros

Asana is one of the simplest tools to begin organizing a project and really think through how to structure work, whether it's for school or professional use. It's pretty much a must have when you need decent basic organization.

Cons

It still falls short on integrations with other platforms which hurts compatibility for certain types of projects.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Non-Profit Organization Management, 1-10 employees

Less than 6 months

4.0
September 2024

Custom task setup and reminders

Pros

One thing that really stands out is how much flexibility it gives you for organizing tasks. On top of that it sends email notifications and reminders about upcoming work and that's probably the feature I appreciate most.

Cons

By default, it sorts things into categories like do today, do next week and do later. Because of that there are times when it looks like there's barely anything to handle today and way too much pushed off for later which can feel a bit off mentally. Still once everything is set up and you avoid checking it too often, it's not really a big issue.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TM

Thelma Momani

Writing and Editing, 500+ employees

Less than a year

5.0
September 2024

Helpful for all my projects

Pros

It's been a big help across my work, portfolio, pitch and video tasks.

Cons

The only downside is that there aren't many template choices available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AC

Abby Cantrell

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
September 2024

Offer everything in one place

Pros

Simple to navigate and it keeps everything in one central place that's quick to access.

Cons

A few features are locked behind the paid plan and sharing items with colleagues who don't have an account can be difficult.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

FM

Faraz Mirza

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

4.0
September 2024

Helpful teamwork and scheduling

Pros

Having shared projects where people can work together is really useful and being able to add to and adjust my schedule is a big plus.

Cons

One frustrating part is that I keep getting notifications about patients who have nothing to do with me so I end up flooded with messages every day.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

AS

Austin Steele

Accounting, 11-50 employees

Less than a year

5.0
September 2024

Task boards that just work

Pros

Setting things up and managing tasks is really simple and the different task boards make everything much easier to organize.

Cons

I cannot think of anything I disliked about it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MA

Mario Anderson

Information Technology and Services, 11-50 employees

Less than a year

4.0
September 2024

Task planning that delivers

Pros

This tool makes it really practical to create tasks and projects, assign deadlines and break work down into subtasks.

Cons

It still seems limited when it comes to integrations with other software and I wish there were more options available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8