Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JA
Jidda Aliyu

Arts and Crafts, 51-100 employees

More than a year

5.0

“Project planning made effortless”

Pros

Planning, tracking and managing projects and tasks all in one place feels effortless with Asana. The collaboration features are another big plus and make teamwork much better.

Cons

Well I haven't run into any issues with it even after using it for more than six years.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AF
A. Faison

Management Consulting, 1-10 employees

Free Trial

4.0

“useful gmail notifications”

Pros

It is easy to use and the Gmail notifications were especially helpful. It definitely felt useful for staying on top of things.

Cons

I didn't run into any real downsides. I only used it during the free trial but throughout that time it was easy to use and served its purpose well.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Apparel & Fashion, 51-100 employees

Less than a year

4.0

“Flexible tracking that fits”

Pros

Custom fields are a big advantage since they let me track details and progress in a way that matches how I work. The drag-and-drop layout and color options also make it much simpler to find exactly what I need.

Cons

If you need more advanced data analysis and reporting, you may still have to connect it with external reporting tools.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AK
Ashkan Kazi

Accounting, 500+ employees

Less than a year

5.0

“Simplifies team working together”

Pros

Its biggest strength is how simple and user friendly it is which makes it approachable for teams of any size. The interface is also easy to navigate.

Cons

One downside is that the advanced reporting and time-tracking features are somewhat limited so you may need third-party integrations for those needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

KL
Kenisha Lopez

Cosmetics, 1-10 employees

Free Trial

4.0

“Flexible project tracking”

Pros

The platform is easy to work with and the project structure options are flexible enough to fit different workflows.

Cons

The free version feels limited in terms of features and the system can be slow at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

FR
Franklin Rodriguez

Management Consulting, 11-50 employees

More than a year

4.0

“Project teamwork done right”

Pros

Managing projects with it is really easy and it makes working together with other people is not a hassle.

Cons

A few features can be a bit difficult to locate if you're trying to figure everything out on your own.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MJ
Mike James

Computer Software, 500+ employees

Less than a year

4.0

“Quick setup, fast returns”

Pros

Getting started with Asana doesn't take much effort and it's possible to see a return on investment pretty quickly.

Cons

The selection of prebuilt templates and starting points is fairly limited which can make it harder to speed up that initial ROI.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

JC
Joshua Cohen

Marketing and Advertising, 51-100 employees

Less than a year

5.0

“Clear task tracking that wins”

Pros

It's very easy to use, the layout is clear and navigating around the platform is user friendly. The task tracking features are also really useful and well thought out.

Cons

One thing I don't love is that a task can only be assigned to one person at a time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Morgan Serrano

Environmental Services, 11-50 employees

Less than a year

5.0

“Workflow clear view done right”

Pros

Just having a tool like this available is a huge win. Being able to share statuses, effort levels and every step in a process across departments without constantly needing direct back-and-forth communication is incredibly valuable. The option to create templates for processes and tasks makes it even better.

Cons

The thing I'd still love to see is a simpler way to template sections. There may already be a method for doing it but if so, it isn't obvious to me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

JH
Jace Harvey

Computer Software, 51-100 employees

Less than a year

3.0

“Helpful search, limited flexibility”

Pros

Asana is very user friendly overall and the search functionality works really well. It's especially useful when collaborating across different departments and keeping everyone aligned.

Cons

One downside is that the project plans aren't customer-facing which can be limiting. There are also far too many notifications and the customization options feel lacking.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

AI
Alina Iacubovschi

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Team-friendly with valuable upgrades”

Pros

Using it with a team is really fun and easy, plus the paid version adds a lot of worthwhile features.

Cons

Getting it to integrate with other software was difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

PG
Pete Gleadall

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“Cross-organization teamwork”

Pros

It's been really useful being able to collaborate with other organizations in one place.

Cons

One downside is that the way some people set it up or use it can feel confusing and a bit less user friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

LC
Lucian Chevallier

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“Clean design organized projects”

Pros

it has a really modern UI and UX and it's nice being able to sort all my tasks into projects and color-code everything to keep it organized.

Cons

The free plan feels a bit limited for solo business owners. I'd consider upgrading once I grow and have more team members but right now the free version is what I have to work with. Having access to a few basic automations and project templates at this level would make it much more helpful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CP
Cal Phillips

Environmental Services, 11-50 employees

Less than a year

5.0

“All projects finally in one spot”

Pros

Switching away from spreadsheets has been a huge improvement. It gives me a really great platform that integrates well with my other productivity tools and keeps all of my project updates together in one place.

Cons

There's definitely a bit of a learning curve at the beginning and navigation can feel confusing at first. Once it clicks though, it becomes very simple to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JM
Javier M.

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“Visual workflows, team control”

Pros

It gives us better visibility into our team. Also the workflows are visual and easy to use and the task management system works very efficiently.

Cons

It's a little more expensive than some other options out there but it's still worth trying.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

FTL
Fatima Tinajero Lopez

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Useful calendar-based planning”

Pros

Managing projects with the calendar view is really useful.

Cons

The free version comes with too many limitations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AB
Amanda Bertucci

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Great team organization”

Pros

It really helps with functionality and staying organized with colleagues across my company.

Cons

I don't have any complaints. It's very user friendly and makes it simple to keep track of tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

KQ
Krystina Quintana

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Staying organized across clients”

Pros

Keeping up with assignments from different clients is much more manageable now. Adding comments and posting updates is also quick and easy.

Cons

The thing that can get confusing is receiving task notifications from the whole group even for items that don't need any input from me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0

“perfet for team task tracking”

Pros

During my internship I relied on it a lot and never really ran into a missing feature. It did an excellent job of keeping tasks and projects organized across our team.

Cons

One thing that bothered me was that changing the layout on a shared board updated it for everyone on the team. It would be much better if there were a personal view option so only my own layout changed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

JD
jennifer decaro

Chemicals, 500+ employees

Less than 6 months

5.0

“Great task tracking for teams”

Pros

I recently started using it for an SAP implementation project and it only took about an hour of hands-on training to get comfortable with it. Plus it does a really good job of keeping all my project tasks organized and makes sharing updates with other teams very easy.

Cons

Nothing to complain about at this point. The usability and task-tracking features have been excellent so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9