Nele Mathiebe
Marketing and Advertising, 51-100 employees
Less than a year
“Productive teamwork and transparency”
Pros
Asana makes task management much simpler and boosts collaboration by giving our team one central place to plan projects and track progress. The clear organization and visibility have been a real productivity boost for us.
Cons
It can start to feel a bit cluttered with more complex projects and there's definitely a learning curve especially for new users.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Julio Garcia
Photography, 1-10 employees
Less than 6 months
“Helpful for press passes”
Pros
It works well when I am applying for press passes for events.
Cons
After a short trial period, you have to pay to keep using it.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
5
Marco Esquivias
Banking, 101-500 employees
Less than 6 months
“Task organization done right”
Pros
Tasks are arranged in a way that makes a lot of sense especially with separate levels for personal work, team items and broader task management.
Cons
there's nothing about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Albert Aberi
Education Management, 11-50 employees
More than a year
“Powerful mobile workflow support”
Pros
More than six years have passed since I first rolled it out and it has continued to deliver. The mobile app includes all the features I need to keep business processes organized and running efficiently.
Cons
All of the features are available without any complications so I haven't run into issues on that side.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Boris Stipetic
Information Technology and Services, 1-10 employees
Less than 6 months
“user friendly and quick to start”
Pros
The interface is very user friendly so getting started doesn't take much time. The most important features are also easy to access which makes day to day use really convenient.
Cons
The pricing is set up in packages and it would be much more convenient if it followed a one user, one license approach instead.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Ranjeet Kaur
Machinery, 51-100 employees
Free Trial
“Excellent kanban workflow”
Pros
I find it simple to navigate and comes with a decent Kanban style interface that works really well.
Cons
It could do more to help reduce the amount of email back-and-forth.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lois ORourke
Marketing and Advertising, 1-10 employees
More than a year
“Poor support and constant emails”
Pros
When working on team projects, it has been genuinely helpful for collaboration. Task and project based communication is also not hassle and the interface is clean and easy to use.
Cons
It really doesn't come across like they care much about you as a customer. Support is slow even at the best of times and the constant email spam gets frustrating fast.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
2
Functionality
3
Callum Davies
Health, Wellness and Fitness, 1-10 employees
Less than a year
“helps stay on top of tasks”
Pros
It does a really good job of keeping me updated on everything I am currently working on, including any tasks that are overdue.
Cons
I'd just prefer to get notifications a bit earlier although that could simply be a personal preference.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Atama Dindyal
Construction, 1-10 employees
Less than a year
“Great for team projects”
Pros
It's what I use to keep my projects, daily work and individual team tasks organized.
Cons
The free version could include a few more features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Cody Stokes
Photography, 1-10 employees
More than a year
“Fast workflows and links”
Pros
Asana is quick and lightweight yet still packs a lot of powerful features. Its large integration marketplace adds huge value and the workflow tools make setting up new projects and goals incredibly simple.
Cons
One thing that's missing is a reliable way for non-IT users to submit ideas into a queue or project. Having that option would make it much more useful as an intake point for internal staff.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Gaston Pellegrini Ghioni
Banking, 1-10 employees
Less than a year
“Quick team getting started wins”
Pros
Usability is one of its biggest strengths and bringing new team members on board is really easy.
Cons
There isn't anything major I dislike about it but if I had to point to one thing, the mobile app could be a bit more user friendly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Keegan Mosby
Writing and Editing, 1-10 employees
Less than a year
“Organized team with useful extras”
Pros
The team is organized and friendly and they also include some free extra products.
Cons
Getting started is pretty confusing at first and there's definitely a learning curve in the beginning.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Tim Ellis
Writing and Editing, 1-10 employees
Less than a year
“Perfect for client work”
Pros
As a freelance writer, working with clients who already use it felt very easy. Plus it made the writing workflow simple to follow.
Cons
Nothing really stands out as a downside. From my first look and a few tests, it actually seemed easier to navigate than something like Trello.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Accounting, 1-10 employees
Less than 6 months
“Great teamwork and task flow”
Pros
Using it has been a really positive experience. The interface is user friendly, managing tasks is easy and the collaboration features work exceptionally well for keeping everyone aligned.
Cons
One downside is that the more advanced reporting features are limited unless you upgrade to a premium subscription.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Eter Burnadze
Online Media, 51-100 employees
Less than 6 months
“Top tool for organization”
Pros
Such a useful tool for staying organized. It's clear, well-structured and simple to use.
Cons
Setting up profiles is designed a bit more complicated than it needs to be.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Elsa Agramonte
Education Management, 500+ employees
Less than a year
“Flexible access and clear task view”
Pros
One thing that really works well is how simple it is to use and I can get to it from both my phone and computer whether I am at home or traveling somewhere. The interface is also user friendly so it's very easy to see what needs to be done.
Cons
On the downside, it can feel a little overwhelming because of how many features it includes and I sometimes get lost in the different options and settings which makes it harder to stay focused on my tasks. The notifications can also be a bit excessive and because of that I occasionally miss important updates.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
5
Esther Mukami
Automotive, 101-500 employees
More than a year
“all in one teamwork features”
Pros
Along with good project and task management, it also includes collaboration features and instant messaging tools which makes it really useful for team communication.
Cons
The lag I had been dealing with on the iOS app went away on its own after I updated to the latest version last week.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Megi Nure
Market Research, 51-100 employees
More than a year
“Auto-tasks and fun visuals”
Pros
Setting up automations has been one of the best parts for me. I use recurring tasks all the time and it's really helpful that when I complete a certain action on a task, it can automatically move that task into another section. On top of that the platform is very simple to navigate and looks really nice visually. Even the unicorn animations flying across the screen add a fun kind of positive reinforcement.
Cons
I am a big fan overall but there are still a few features missing that I really wish were already available. One example is that I wanted to make a task template from a subtask but learned that templates can only be created from full tasks, not subtasks. I also contacted support to ask whether I could at least copy subtasks from one task and use them in another as a workaround but that wasn't possible either.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Lydia Ndara
Automotive, 101-500 employees
More than a year
“Powerful ppm auto-tasks”
Pros
Asana offers some of the strongest PPM capabilities I have used and I rely on it every day to automate workflows like time tracking and project management.
Cons
I honestly don't have anything to complain about because it covers everything I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 101-500 employees
Less than a year
“Easy to use teamwork across projects”
Pros
Working in it is fun and it lets us manage multiple projects with plenty of team members all from one interface.
Cons
A few features can be a bit tucked away At times although that's pretty common with tools like this.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8