Prem A.
Marketing and Advertising, 1-10 employees
More than a year
“Simple teamwork visibility”
Pros
Asana feels clean and simple to use. Assigning tasks and keeping track of ownership is simple and it gives strong visibility across different teams. I also appreciate how customizable it is which makes it flexible for different workflows.
Cons
One thing to watch out for is that it can start to feel cluttered if there isn't a strict process in place. Some of the more advanced reporting features are only available on higher-tier plans and the default notification settings can be a bit overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Olivia M.
Apparel & Fashion, 1-10 employees
More than a year
“tasks organized well”
Pros
One thing that really stands out to me is how well it organizes tasks, from the clear task lists to the boards and timeline. That setup works perfectly and makes everything feel well structured.
Cons
The part I enjoy the least about Asana is that it can be a bit hard to figure out when you're just starting out and the amount of notifications I receive can feel overwhelming too.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Connor M.
Information Technology and Services, 11-50 employees
Less than 6 months
“simplest setup experience for task management”
Pros
Getting Asana up and running was one of the simplest experiences I've had with project and task management software. It really helps teams collaborate on projects and keeps group work organized.
Cons
At the beginning, it did take a little time to learn but once everything clicks, it becomes very simple to use. It also comes packed with a lot of really useful tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rosie Warda
Non-Profit Organization Management, 1-10 employees
More than a year
“So far so happy”
Pros
After trying a lot of project management tools, Asana is the one that truly met our accessibility needs especially for team members with visual impairments. Other companies tended to overlook those concerns but Asana really took them seriously and went the extra mile. We even reported a minor button-labeling issue and it was prioritized and fixed quickly. On top of that they offer our nonprofit a generous discount which has been incredibly appreciated.
Cons
I am happy with just about everything. I can barely point to a downside, other than the fact that AI is priced as an add-on which feels a little outdated.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 101-500 employees
More than a year
“Customizable workflows that click”
Pros
It is the most customizable and simple task management tool I have used. The workflows were logical and I didn't have to spend time learning some complicated custom feature to get going. Everything just made sense from the start.
Cons
Compared with the other tools out there, I really haven't run into any downsides as an end user. I cannot speak to pricing or the feature set from an adoption standpoint though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Bree Yenule
Utilities, 1-10 employees
Free Trial
“Project visibility done right”
Pros
Asana has been a really strong tool for our team. It keeps everyone aligned on current projects and makes it much more efficient to stay updated on what's going on. I am also excited to see how the AI features will be implemented.
Cons
Nothing major to complain about at this point. The only challenge has been the usual learning curve that comes with getting familiar with the platform and how everything is laid out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Adewale Samuel
Health, Wellness and Fitness, 1-10 employees
More than a year
“Helpful reminders, clear organization”
Pros
Keeping my work and team activities organized has been much better with Asana. The features are immediately useful and the many automated reminders help me stay on top of things which makes my day feel far less messy.
Cons
Overall it works really well for what I need. One thing that would make it even better is having some visibility into what the wider organization is working on beyond just my team, not necessarily everything but enough to understand how my work and progress align with the broader direction.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Moss Higgins
Recreational Facilities and Services, 101-500 employees
Less than a year
“Premium locks too much”
Pros
It is still a simple tool to work with and its interface has stayed pretty consistent the entire time I have been using it.
Cons
A lot of the features I wanted to try even for basic use especially the integrations, were only available with the premium plan.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Jisselle Baldwin Todd
Consumer Goods, 51-100 employees
More than a year
“user friendly automation tool”
Pros
Among the project management tools I have worked with, Asana still ranks as one of the most user friendly and budget-friendly options. It doesn't take long for teams to get comfortable with it and it keeps communication, tasks and files neatly organized in one central place. The newer AI rules and automation features have been a standout for me making workflows more efficient and cutting down a lot of manual effort. Even after using it every day for years, it still makes project and team management much easier and it's incredibly effective not just for handling projects but also for managing client portfolios, workload distribution and more.
Cons
there isn't much to criticize but if I had to point to one drawback, it would be the way user seat pricing is structured. Instead of paying for seats individually, you have to move between preset user tiers like 4 users, 10 users and so on. That setup can make it harder to recommend for smaller teams or growing businesses that only need to add one or two users at a time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Felishya
Online Media, 1-10 employees
More than a year
“Free plan works”
Pros
Running my podcast projects through Asana has been really useful. Sharing information with a colleague is incredibly simple which is something I absolutely need. The task tracking keeps me on a timeline that fits around my existing daily routine and since I juggle multiple overlapping projects, being able to keep them separated helps me get every detail finished on time. I also appreciate being able to leave weekends off since I only use it for work. I haven't had to contact customer support though I imagine they're fairly accessible if I ever need them. The free personal plan works well for me and I haven't felt any need to upgrade. That said larger teams could probably get a lot out of the Starter plan at $10.99 or the Advanced plan at $24.99 per month.
Cons
One issue I do run into is that I'm visually impaired and parts of the layout feel too small. When I adjust the sizing, the page doesn't always flow very well and the information can become harder to follow.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jerry
Education Management, 101-500 employees
More than a year
“Subtasks complicate things quickly”
Pros
One thing Asana does well is provide a solid system of checks and balances for following projects from beginning to end. Setting deadlines is simple and there are plenty of fields for adding details, posting updates, holding conversations and keeping everything in one place.
Cons
At the same time tasks, subtasks and even deeper layers of subtasks can make a project feel overly complicated very quickly. Once that happens, it is not hard to lose your place especially when you are working across several similar projects with different assignments. Asana can definitely keep things organized but it also expects you to already be organized if you want to use it effectively.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Tereza E.
Retail, 101-500 employees
More than a year
“useful for task tracking and slack integration”
Pros
Across the company, it has been a really useful way to keep track of tasks, monitor progress and lay out project timelines clearly. The Slack integration is also a nice addition and makes collaboration even more convenient.
Cons
It isn't very simple at the beginning so there's definitely a learning curve. Since it comes with a lot of features, navigating everything can feel a bit overwhelming at first and takes some time to get used to.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Rosie
Non-Profit Organization Management, 1-10 employees
More than a year
“met accessibility needs with nonprofit discount”
Pros
Out of all the project management tools we tested, this was the only one that truly met our accessibility needs for team members with visual impairments. The company has shown a high level of social responsibility and unlike others that brushed off our concerns, Asana really stepped up. We reported a minor issue with the labeling of a button and it was handled quickly and given real priority. On top of that, they also provide our nonprofit with a very generous discount.
Cons
Honestly I'm happy with it overall and there's very little to complain about. The only minor downside I can think of is that AI features are sold as a separate add-on which feels a little old-fashioned.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Faz Y.
Financial Services, 11-50 employees
More than a year
“Solid ux with reasonable pricing”
Pros
Its tools are useful and capable especially when it comes to handling certain specific tasks. Compared with similar options, the pricing is also pretty reasonable and the tiered plans are structured in an effective way.
Cons
That said some of Asana's features don't feel like they go far enough which makes it better suited to a particular kind of organization or company size. It performs very well for small to mid-sized businesses but for larger enterprises it may not be the best fit overall.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Logan
Facilities Services, 1-10 employees
More than a year
“Helpful timeline and gantt”
Pros
Keeping timelines organized was one of the best parts. The time management tools were especially helpful and the digital Gantt chart was very simple to use. It helped me keep bigger projects, like tradeshows, moving on schedule whether we had plenty of lead time or barely any at all.
Cons
One issue I ran into was with automation functions overlapping pretty often. There were times when the automations fired in the wrong order and that created some problems. I'm still not completely sure whether it was a product issue or something I set up incorrectly since it very well could have been user error on my end.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tatsiana K.
Computer Software, 101-500 employees
More than a year
“desktop app templates are great”
Pros
Most days I just keep the desktop app open while I'm digging through invoices trying to find my notebook. This version includes some AI features but I still rely mostly on the templates because they save me from having to think too much about setup. Support was actually really helpful when I ran into problems which honestly surprised me. More than anything, I'm glad the deadlines are displayed clearly enough for the whole team to notice them.
Cons
On mobile, the app gets painfully slow when attachments are large and it's basically unusable if you need to look at completed and active tasks at the same time because of how the filters work. I've also had the planning tool create duplicate tasks whenever I try to enter hours manually which makes the whole list feel messy and forces me to go back and clean everything up.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
David
Information Technology and Services, 11-50 employees
Less than a year
“replaced scattered spreadsheets with central tracking”
Pros
Keeping several projects and workflows organized felt much more manageable with Asana. It replaced the scattered spreadsheets and tracking documents we were relying on before and gave our team one central place to manage project work and stay aligned.
Cons
Getting everyone fully comfortable with it took some time especially for team members who were newer to the platform. Setting up automations and dialing in the more advanced features also required a fairly big time investment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Brian Y.
Legal Services, 11-50 employees
More than a year
“Best software”
Pros
Having tasks, deadlines and ownership clearly laid out makes it much easier to stay on top of client progress and keep anything from slipping through the cracks.
Cons
Some of the more advanced features take more effort to set up than expected and support communication can feel a bit slow when it comes to workflow-related questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Marketing and Advertising, 101-500 employees
More than a year
“most customizable and simple tool”
Pros
Right away, Asana felt like the most customizable yet simple task management tool I've used. The workflows were logical and I never had to spend time figuring out some obscure custom feature. Everything just made sense and clicked naturally.
Cons
Compared with the other tools out there, I really don't have any complaints from an end-user perspective. I can't speak to pricing or the feature set from an adoption or purchasing standpoint though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 101-500 employees
More than a year
“assigning tasks and leaving feedback is simple”
Pros
Assigning tasks to teammates and leaving feedback is very simple so everyone can see updates right away. It's also simple to adjust due dates and reassign responsibility when plans change.
Cons
The number of notifications can be overwhelming and can flood my inbox which makes it difficult to tell which ones actually matter.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8