Total 2018 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Hospital & Health Care, 11-50 employees

More than a year

4.0

restrictive for complex workflows

Pros

I found it really simple to use and I appreciated several useful features especially Asana's task assignment system and its timeline which made tracking our team's projects visually simple and simple to follow.

Cons

For connected workflows, I felt it was somewhat restrictive, lacking the adaptability and fluid integration options you get from more flexible, dynamic platforms like Coda so it didn't meet my needs for complex, interlinked processes.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

EL
Emiliano L.

Accounting, 1-10 employees

Less than 6 months

4.0

Reliable comprehensive ecosystem

Pros

I find it's a reliable, comprehensive project management ecosystem that lets me work efficiently and get things done without friction.

Cons

Before implementing it, I always grab a pen and paper to map out our primary workflows because planning beforehand makes a big difference, it tends to fit especially well for businesses whose customer lifecycle involves relatively little data, yet when you deal with clients that have extensive documentation I recommend taking a closer look since you might end up needing third-party tools or searching for advanced modules to cover those gaps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

MT
Michael T.

Hospital & Health Care, 101-500 employees

More than a year

5.0

Highly adaptable and clear

Pros

For me Asana feels like a highly adaptable project-management platform that brings tasks and documentation into a single place which really improves clarity and planning, it lets me customize projects extensively and opens up countless ways to organize workflows and I find its project-tracking capabilities exceptional.

Cons

Honestly I don't have any complaints about it because it consistently meets my needs while I'm working and in my experience it's simply the best option available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VC
Valerie C.

Publishing, 1-10 employees

More than a year

4.0

Clean attractive interface

Pros

I really like Asana's clean, simple and attractive interface, I find it's visually pleasing and simple enough that new team members pick it up quickly so I've been able to onboard people fast and keep track of projects and tasks without much fuss.

Cons

For our team, the cost can add up because features like the Timeline view, custom fields, advanced reporting and automations are locked behind the Premium tier, I've noticed that requiring that plan to access those capabilities makes Asana noticeably pricier especially as the team grows and the subscription fees scale.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

NT
Nicole T.

Non-Profit Organization Management, 11-50 employees

More than a year

4.0

Simple interface with powerful capabilities

Pros

Appreciate Asana's simple interface combined with powerful capabilities, it organizes project work by keeping every task explicitly defined, helping me maintain timelines while centralizing client records and files so everything stays organized and efficient.

Cons

I think for our small team, the price tag can be hard to swallow despite its strong feature set, as the subscription feels a little steep for nonprofits or startups and can make it tough to justify the expense even though the tool is very useful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

SP
Steve P.

Commercial Real Estate, 11-50 employees

Free Trial

4.0

Powerful project management

Pros

In my experience it's a powerful project management and task-tracking platform that deploys smoothly across our organization and I've found the support team to be responsive.

Cons

I've found that it comes with a fairly steep learning curve and certain functions aren't as simple as I'd expect and since it's not the most affordable option on the market, my overall costs can add up quickly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

amazing for team coordination

Pros

Asana has been excellent for coordinating multiple teammates as we handle project planning and keep tabs on who finished shared tasks, I've found the free tier delivers the core functionality I needed and now I'm seriously considering upgrading to the paid plan.

Cons

I struggled to understand how to set up conditional dependencies and to assign tasks to specific team members and I wished there had been clearer guidance or examples showing how those conditional task flows should be organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Furniture, 500+ employees

More than a year

5.0

Better project monitoring

Pros

Since we rolled out Asana, our teams have been able to monitor project progress across departments more effectively and we've organized how creative projects are managed by using visual layouts that managers at every level can quickly understand and act on.

Cons

I find the learning curve for Asana to be fairly steep if you want to unlock its full set of features and some of the cheaper plans feel constrained in ways that limit what teams can do while the platform also depends a lot on third-party integrations to get the most out of its capabilities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

DS
David S.

Education Management, 500+ employees

More than a year

5.0

Incredibly simple and budget-friendly

Pros

I've found Asana incredibly simple to pick up and use and because it's so reasonably priced, it makes sense for teams on a budget, plus the dashboard is simple and supports handy drag-and-drop capabilities.

Cons

We've been relying on Asana for over three years now and throughout that time it has consistently performed without any problems so we haven't run into any issues at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FC
Fujimory C.

Information Services, 11-50 employees

More than a year

5.0

Delightful and impeccably organized

Pros

Never before have I come across such a delightful yet impeccably organized platform as Asana, it has genuinely changed the way I handle my work, standing at the forefront of making project and task tracking simple and simple to carry out. Because of Asana, I've been able to build stronger, more professional relationships with my clients and it has become essential to how I manage workflows and communicate expectations.

Cons

Honestly I can't point to any real deal-breakers with Asana, I haven't come across anything I would label as a 'no-no' in my experience and I truly appreciate virtually everything the platform provides. While I'm always open to seeing new improvements, for now I love everything Asana offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL
Ayo L.

Management Consulting, 11-50 employees

Free Trial

5.0

Surprisingly wide range of features

Pros

I've found that the basic version includes a surprisingly wide range of features which especially for a small-scale business like mine, covers everything from tracking company projects to coordinating and managing tasks across all team members.

Cons

From my experience, it requires detailed training for team members to use effectively and even though it's geared toward smaller businesses, I don't think the free tier is ideal for most of our needs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

Marketing and Advertising, 500+ employees

More than a year

4.0

Quick to pick up and simple

Pros

I'm able to pick it up quickly because it's so simple and simple and I can collaborate with teammates without interrupting our workflow while easily uploading and sharing whole projects.

Cons

For me the app feels overloaded with a bunch of features that I rarely use which ends up cluttering the interface and making it confusing to navigate at first and on top of that I find the mobile experience lacking and not very reliable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

EM
Eric M.

Non-Profit Organization Management, 11-50 employees

More than a year

4.0

Simple with real-time updates

Pros

Simple to use and integrated with my team, the ability to itemize and track tasks made a huge difference for us and I like that we can post real time updates.

Cons

I found the learning curve to be fairly steep for some teammates and, as with most tools, it's challenging to stay on top of everyone to ensure consistent use, if there were simple, easy-to-locate tutorials to teach the basics to the whole group and then provide manager-focused tips and tricks to guide implementation of projects and tasks, that would be extremely useful to help ensure adoption and maintain momentum.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

IM
Isaac M.

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0

Flexible layout with live chat

Pros

When I use Asana for managing projects, the layout's flexibility lets me tailor views and workflows to fit our team's needs and the interface feels clean, simple and easy to navigate, on top of that, I find its live chat and instant messaging features enable genuine real-time collaboration and smooth communication across the team.

Cons

So far I haven't run into any real problems with Asana and I genuinely consider it a powerful, reliable tool for team collaboration and communication because it handles coordination and messaging smoothly without causing friction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB
Montesan B.

Management Consulting, 101-500 employees

More than a year

5.0

Powerful planning tools and clean UI

Pros

Throughout my project work, Asana provides powerful tools for planning and overseeing tasks, giving me the structure I need to manage multiple deliverables. I appreciate the clean, simple user interface because it simplifies how I reach and use every capability the app offers. The platform's strong dashboard functionality gives me a crisp, visual snapshot of all my assignments which significantly helps with monitoring my progress. It also includes a collaborative workspace for teams, enabling me to coordinate and contribute alongside colleagues on our marketing initiatives.

Cons

After using Asana for quite some time, I still haven't found a single aspect or feature that falls short of meeting my requirements or expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DW
Damian W.

Non-Profit Organization Management, 101-500 employees

More than a year

4.0

Excellent for vendor collaboration

Pros

For our foundation, we've found Asana to be an excellent platform for collaborating with our digital vendor because it makes it simple to monitor task progress, delegate assignments to teammates and stay aware of upcoming deadlines, plus the email alerts keep us informed about task updates in real time.

Cons

I've been using Asana for a couple of years now and the main frustration I've come across is receiving duplicate email notifications for the same updates so we still need to figure out how to reduce or consolidate them to avoid inbox clutter.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

AK
Alex K.

Information Technology and Services, 500+ employees

More than a year

5.0

Worth the price and simple

Pros

For my money, I find Asana to be genuinely worth the price since it's very affordable, it's simple to navigate and the dashboard includes useful features like drag-and-drop which makes keeping tabs on my projects really easy.

Cons

We've had Asana running smoothly with our workflows for quite some time now and I personally haven't come across any notable problems or negatives while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 1-10 employees

More than a year

4.0

Clear visual layout and top tools

Pros

What I love most is the clear visual project layout and simple interface because it makes it effortless to glance and understand what everyone on my team is doing, with multiple views, list, board, timeline and calendar, I can easily switch perspectives to track progress and keep things organized. The collaboration tools are top-notch since commenting on tasks, tagging teammates and attaching files centralizes our work and the way it hooks into Gmail, Google Drive and Slack has personally saved me a ton of time.

Cons

That said, I've found the learning curve can be fairly steep because several features aren't immediately obvious and require time to get comfortable with and when our team grew the cost ramped up quickly which became a real budget consideration, email notifications also flooded my inbox until I spent time fine-tuning the settings and the mobile app still falls short of the web experience, for example I can't copy tasks between projects on my phone.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

LZ
Luis Z.

Education Management, 500+ employees

More than a year

5.0

Excellent integrations and easy to use

Pros

For me Asana offers excellent integrations and I personally think it's really easy to use while also including a wide range of extra features that genuinely help me keep my work organized.

Cons

I find Asana's workflows somewhat complicated while it's a solid tool Overall I believe it could be noticeably improved if the developers simplified the experience to be more welcoming to beginners.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BS
Bob S.

Education Management, 500+ employees

More than a year

5.0

simple to use

Pros

What I love most about Asana is how simplely simple it is to use so that even complex project workflows feel simple and manageable, the support team replies quickly when I need help and keeping track of tasks and progress is remarkably effortless.

Cons

We've had a very positive experience with Asana overall and to be frank, there isn't anything negative that comes to mind about its performance or reliability, it's been functioning really well for our team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10