Information Technology and Services, 101-500 employees
More than a year
“Remarkable tools and solid value”
Pros
I've come across numerous remarkable tools within Asana and its features have consistently performed at a high level across tasks, giving me confidence in its project-tracking strengths and simple interface which together deliver solid value for our investment.
Cons
There really isn't anything I dislike about this project-tracking solution, the Asana support team has been consistently helpful in guiding us so I honestly have no complaints to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 101-500 employees
More than a year
“easssyy for team collaboration”
Pros
Using Asana made collaborating with my teammates simple and let me easily track progress across projects which helped me stay focused and clearly see the tasks required to push things forward particularly when our team was remote.
Cons
I noticed that Asana's value was directly tied to the quality and frequency of what we entered so whenever my colleagues failed to log updates or keep tasks current, I found the tool much less useful for managing our work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Architecture & Planning, 101-500 employees
More than a year
“Excellent for intricate projects”
Pros
For our team, Asana has proven to be an excellent option when we need a highly structured, customisable platform to oversee intricate projects and interdependent workflows although newcomers sometimes face a modest learning curve, we consistently appreciate its adaptability alongside the powerful suite of tracking, reporting and automation features which together make it an exceptionally effective tool for managing complex work.
Cons
I do acknowledge there is a noticeable learning curve for those joining the team but in our experience we address that proactively by implementing a well-defined training programme that helps new starters get up to speed efficiently.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Research, 101-500 employees
More than a year
“Boosted productivity with appealing UI”
Pros
Working alongside my teammates at a brisk pace helped me boost productivity rapidly and I also found the interface to be noticeably more visually appealing than other comparable programs that offer the same services.
Cons
I feel that adding a built-in video feature or some way for us to huddle with team members, similar to Slack, Zoom or Google Meet, would let us align with core stakeholders much faster.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Education Management, 500+ employees
More than a year
“Exceptionally affordable and user-friendly”
Pros
I've found Asana to be exceptionally affordable and since the UI is so user-friendly, I can quickly track my projects and see how they're progressing without any extra hassle.
Cons
At this point I haven't come across any real negatives while using Asana, in my experience it stands out as the best project management tool I've relied on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
More than a year
“Extremely responsive support”
Pros
When it comes to the customer experience, I've found their support to be extremely responsive and I can effortlessly monitor all my projects through the user dashboard while the pricing remains very budget-friendly.
Cons
I genuinely don't have any complaints about Asana, it's been performing reliably for me ever since I started using it and I'm eager to see what improvements arrive in future updates.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Facilities Services, 500+ employees
More than a year
“Approachable interface and great integrations”
Pros
What I really like about Asana is how approachable the interface feels from day one and how smoothly it ties into other tools I rely on such as Slack and Outlook which makes coordinating work across apps much less painful, one standout capability for me is the way it models portfolios, projects, tasks and subtasks visually, giving you both a clear graphical presentation and multihoming options that are especially handy when you're working across several teams at scale. Coming from an Excel-heavy background, that way of organizing things felt like a revelation and we now lean on Asana for everything from work planning to vendor oversight and general project management. I dug into the platform about a year ago and, after getting comfortable with it, recently accepted the role of Asana ambassador.
Cons
I've found that the only real drawback is the learning curve around the more advanced functionality because some of those features aren't instantly obvious and you often need to spend time experimenting or reading documentation before you can use them confidently and efficiently.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Education Management, 500+ employees
More than a year
“Quick support and reasonable pricing”
Pros
What I really appreciate is how quickly customer support responds to queries and because the interface is simple and simple to pick up, I was able to get my whole team using it fast, on top of that, the pricing is refreshingly reasonable which makes it an easy choice for us.
Cons
Personally I've found Asana to be the best option we've tried since I rarely come across any problems while using it and our organization has depended on it consistently for over three years which speaks to its reliability for our workflow.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Education Management, 500+ employees
More than a year
“Excellent and simple to use”
Pros
I've found Asana to be an excellent tool and I really appreciate how simple it is to use and manage, plus their customer support team is consistently quick to respond.
Cons
Overall Asana has functioned smoothly for our team and we haven't experienced any downsides or issues with it, Honestly I love using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Oil & Energy, 101-500 employees
More than a year
“Tracked every requirement”
Pros
When our manufacturing floor was being reconfigured, I was able to use the tool to track every requirement and change and because it supported all departments across the company, I found it simple for teams in every part of the business to pick up and use.
Cons
Honestly we didn't have any complaints about the software itself, aside from needing more staff to manage the workload, it performed exceptionally well, supporting every function on the plant floor and giving us visibility into all areas.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Real Estate, 1-10 employees
More than a year
“Clean clear interface with sorting options”
Pros
I'm really pleased that the interface is so clean and everything is explained clearly so I always know which functions to use, it also lets our team set up different ways to sort and balance the work volume, helping us manage tasks more effectively.
Cons
I can't find any instance where Asana failed to offer a superior environment for collaborating effectively and when our team uses it I genuinely appreciate the experience because it supports teamwork smoothly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 101-500 employees
More than a year
“Powerful advanced features”
Pros
Within our organization, I've found that Asana's powerful, advanced features genuinely organize how we manage projects allowing me and the team to map out timelines more thoughtfully and keep track of milestones so we consistently hit our deadlines, Overall it's proven to be a reliable project management tool.
Cons
Frankly, I can't find much to fault here because the platform has been running so smoothly and effectively that it would feel unfair for me to raise any complaints about this outstanding project management solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Simple layout great for ADHD”
Pros
One of the things I appreciate about Asana is its simple layout and how effortless it is to use. Living with ADHD, I value the variety of project and task views that keep me focused and engaged. Also, as a solopreneur I find Asana's free tier to be the strongest for managing projects and tasks.
Cons
There aren't many negatives For me but since I'm highly visually oriented I'd like the ability to attach images directly to my projects within the app.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Education Management, 101-500 employees
More than a year
“Great for assigning tasks”
Pros
Being able to assign tasks to team members is incredibly helpful because it allows me to drive a project through its various stages until it reaches completion.
Cons
I'm still not aware of any built-in function that would let me assign priority levels across all of my tasks at once though it's possible such an option exists somewhere and I just haven't found it yet.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Renewables & Environment, 1-10 employees
More than a year
“Separate boards for each project”
Pros
What I appreciate is that my team can set up separate boards for each project so I can easily see who's handling which tasks and their deadlines and I value the multiple timeline and alternative view options that help me follow progress.
Cons
That said, I found the interface somewhat uninspiring visually which while not a deal-breaker, led me to rely on it a bit less than I would tools like monday.com, on top of that, I wasn't thrilled with the integration choices or how notifications are handled.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Education Management, 500+ employees
More than a year
“Effortless tracking and affordable”
Pros
For me Asana makes tracking projects incredibly effortless and simple, is highly affordable compared to alternatives and their customer support team is consistently very responsive whenever I need help.
Cons
I can't point to any drawbacks from my experience using Asana, in fact, I've found it to be the most effective project management tool we've relied on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“Incredibly simple to navigate”
Pros
I've found it incredibly simple to navigate which is a relief for someone like me who isn't naturally strong with administrative tasks and the user interface is approachable and simple to operate, plus its visual design is actually quite attractive.
Cons
From my standpoint, I haven't come across any issues with Asana yet, I don't run into snags and although I don't use it for heavy administrative work as some teammates do, in my sales and fundraising capacity I'm completely satisfied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Architecture & Planning, 1-10 employees
More than a year
“Helps arrange large workload”
Pros
I rely on this platform because it helps me arrange and structure a large amount of work making it easier to save time and feel more at ease.
Cons
For my part, when the app provides so many different viewing modes it leaves me uncertain which one to pick and I find that each mode requires its own distinct setup and organization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Non-Profit Organization Management, 1-10 employees
More than a year
“Many ways to collaborate !”
Pros
I genuinely appreciate the many different ways Asana enables us to collaborate on tasks and projects and it also helps keep things organized across teams and distinct areas of work which makes it much easier for everyone to concentrate on what belongs in their individual work-streams.
Cons
From my perspective, it's largely due to operator error but when projects aren't laid out cleanly and organized right at the start, trying to rearrange and reconfigure a project later becomes a painfully difficult process that wastes time and creates confusion.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Law Practice, 1-10 employees
More than a year
“Approachable support and simple onboarding”
Pros
I've found Asana's customer support to be very approachable and because it offers a step-by-step onboarding flow it's simple to adopt and get started without friction, coordinating and overseeing projects feels simple, progress tracking is simple to do and when our team collaborates on tasks we save a lot of time while bouncing around ideas more easily.
Cons
For me there's nothing about Asana that makes me mad and I feel more progressed using this platform so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10