Alejandro G.
Computer Software, 11-50 employees
Less than a year
“best for organizational management”
Pros
My team and I quickly made this platform our go-to for organizational management largely because its customer support is genuinely responsive and engaging which immediately stood out to us since adopting it, routing tasks to the right person and tracking follow-ups has become incredibly simple something we had struggled to do before.
Cons
I haven't come across any problems with the app's features, it consistently fulfills my needs and ever since I started using it there haven't been any complaints or shortcomings to report.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Mukesh M.
Marketing and Advertising, 11-50 employees
More than a year
“Great subtasks and workload views”
Pros
I really appreciate that I can create subtasks, attach files and leave comments so all the conversations and materials for a task stay centralized. Also the timeline and workload views give our team a clear, visual sense of who's overcommitted versus who has capacity which helps prioritization and planning.
Cons
The stream of notifications balloons fast and becomes hard to manage and on top of that the interface can come across as fairly daunting for newcomers particularly when juggling several projects at once.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Elizabeth W.
Management Consulting, 11-50 employees
More than a year
“Go-to planning for large teams”
Pros
In my experience this is the go-to planning tool because it lets me organize and monitor tasks across large, cross-functional teams, providing visibility and coordination that keeps complex projects moving forward.
Cons
Honestly the onboarding and training feel insufficient, I wish more of the guidance were built directly into the software through contextual help buttons and interactive pop-ups that appear as I work since at the moment I frequently end up searching elsewhere for answers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara K.
Marketing and Advertising, 1-10 employees
More than a year
“Delivers the best results when tailored to workflows”
Pros
I've used Asana across multiple companies for many years and in my experience it delivers the best results when an organisation invests time in setting it up and tailoring its configuration to match workflows, what I really value are the customizable fields, the ability to duplicate projects easily, the simple task-tracking (including optional integrated time-management tools) and how it helps keep an entire team neatly organized.
Cons
I think the cost can become quite steep for larger teams if you want to unlock extensive customisation and get full value from its feature set while it may be reasonably suitable for big enterprises with the budget to support it, I don't find it as practical or cost-effective for smaller businesses.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Ravi V.
Construction, 500+ employees
More than a year
“paid features are locked”
Pros
In my opinion, Asana is an excellent project-management app, with lists, boards and timelines that make organizing tasks simple, I also like that it hooks into Slack, Google Drive and email which I think is a really handy capability.
Cons
Personally I get frustrated because several advanced functions, such as workload balancing and higher-level reporting, are locked behind paid plans, meaning I can't use them unless I upgrade, on top of that, the sheer volume of Asana notifications that land in my inbox is a real nuisance.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Tracie B.
Non-Profit Organization Management, 1-10 employees
More than a year
“Simple tool with great organization”
Pros
What I like most about this tool is how simple it is to use since I can color-code projects, set due dates and notifications for specific days, assign tasks to teammates and create nested subtasks within tasks and projects, my workflow feels much more organized and simple to manage.
Cons
On the mobile app the biggest drawback I came across is the inability to arrange projects and tasks on my dashboard by priority so tasks from different projects end up mixed together and don't appear in a clear priority order which makes it difficult for me to focus on what matters most.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Ricki T.
Marketing and Advertising, 1-10 employees
More than a year
“Keeps work neatly arranged”
Pros
Keeping my work neatly arranged is something I really value since I can sort everything by project and even split larger jobs into detailed subtasks for better clarity and follow-up.
Cons
What frustrates me is the lack of built-in time tracking per task because it means I have to depend on several different platforms to log hours and manage timelines which adds unnecessary complexity.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Crystal B.
Banking, 101-500 employees
More than a year
“Changed HR collaboration”
Pros
In our HR group of just two people even though each of us handles distinct day-to-day responsibilities, there are several overlapping tasks that either one of us can pick up when needed and using Asana to build consistent project templates for every process has allowed both of us to jump into a project, complete assigned items and tick things off the checklist, as a result, it really changed how I manage and execute HR work and made our collaboration far more efficient.
Cons
Honestly I find the platform very user-friendly and in the rare instance when I needed help I only reached out to customer support once, they guided me to the precise answer I was looking for and, crucially, recovered information I thought I had accidentally erased so I didn't lose any of my work and felt supported throughout the process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Washi W.
Information Technology and Services, 1-10 employees
More than a year
“clear visual workflow”
Pros
For my team, Asana has replaced the glitchy spreadsheets and never-ending email threads by giving us a clear, visual workflow that makes tasks and timelines easy to follow and in my experience it truly stands out as the best option on the market for project and task tracking, I also find it simple to use and whenever I've needed assistance their customer support has been exceptional.
Cons
Can't say I've come across any real problems with the software for what we do but if I have to mention one drawback it's the initial learning curve which felt fairly steep and required a bit of time and patience before the interface started to feel natural.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Philip M.
Facilities Services, 11-50 employees
Less than a year
“less beneficial for small teams”
Pros
I've discovered that the application packs considerable power under the hood, offering me a great deal of adaptability when I'm delegating responsibilities among colleagues and when I'm setting up and organizing multiple projects for our team to execute.
Cons
When I'm dealing with a very small team, I find the platform less beneficial because it feels primarily built for larger organizations and on top of that I had to tackle a steep learning curve due to the sheer number of functions and options available.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Joshua L.
Education Management, 101-500 employees
More than a year
“Budget-friendly and simple”
Pros
From my perspective this budget-friendly and simple project management tool is easy to adopt and my teams of varying sizes have used it successfully across a wide range of industries.
Cons
I've noticed that search results can be unreliable at times especially when I'm looking for particular keywords contained inside project names which is frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Taylor S.
Religious Institutions, 11-50 employees
Less than 6 months
“Visually simple Kanban workflow”
Pros
My team recently rolled out Asana to manage our projects and I'm a big fan of the Kanban-style, card-driven workflow because it's visually simple and flexible, there are numerous customization options that let us scale the tool for both smaller and enterprise-level initiatives.
Cons
Switching over to Asana proved to be a steep learning curve for anyone, like me, who hasn't worked with a modern visual project board before and I feel they should provide far more comprehensive onboarding tutorials to help new users, on top of that, the paid features strike me as overpriced given the actual value they deliver.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Bri K.
Government Administration, 1-10 employees
More than a year
“Big fan of task tracking”
Pros
Having used Asana at previous jobs, I'm genuinely a big fan of it as my go-to for task tracking, it lets me write very detailed descriptions for individual tasks while also offering visibility into team progress across different projects which becomes invaluable during end-of-quarter crunches or other hectic seasons at companies of any size. Beyond its features, I appreciate that the interface is clean and simple so getting up to speed and managing work doesn't feel overly complicated.
Cons
I've never really run into any major issues with Asana and for the handful of small hiccups I've come across the support team has been reliably helpful, responding at a consistent level so that I'm left without significant complaints, overall my experience has been smooth enough that I don't feel there's anything noteworthy to criticize.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Harry D.
Marketing and Advertising, 11-50 employees
Less than 6 months
“Excellent for task tracking”
Pros
I find Asana excellent for tracking tasks and collaborating on projects across several teams, it's simple to use and unquestionably fulfilled the needs we had.
Cons
it lacks integrated time-tracking and management features comparable platforms offer and the interface feels less advanced than competitors.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Emily D.
Law Practice, 11-50 employees
More than a year
“All in one!!!!!!!”
Pros
Honestly I'm head over heels for Asana, it's easily one of the top project management tools out there, with a clean, simple interface that makes staying organized feel almost effortless and I genuinely appreciate how the team constantly ships new features and listens to user feedback. On top of that the Asana AI Teammate and the broader AI capabilities have completely changed the way I manage tasks and coordinate projects with my team.
Cons
So far I haven't been able to pinpoint a real flaw in the system, it feels very simple and is super quick to learn and if I were pressed to suggest an improvement it would be to offer more customization options and sprinkle in a few more delightful touches or celebratory moments when tasks are completed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ann T.
Education Management, 101-500 employees
More than a year
“Transformed team collaboration”
Pros
Working with Asana has transformed how our team collaborates and keeps track of projects and I regularly rely on its simple project-tracking views, I especially value being able to set clear due dates to drive progress, assign responsibilities to the correct teammates and hold most of our project conversations directly inside the platform.
Cons
That said although I think Asana is a highly effective and capable tool, I have found that when I'm not particularly comfortable with technology it can be challenging to unlock all of its features and use them to their fullest which sometimes limits the benefit I get from it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Raul K.
Non-Profit Organization Management, 500+ employees
More than a year
“Go-to for tracking projects”
Pros
For our team, Asana became the go-to tool for tracking projects and overseeing programme management and I relied on its mix of customizable, easy-to-use functions, like dragging and dropping multiple project attributes, to keep tabs on my department's work, coordinate tasks and monitor progress on a regular basis.
Cons
I wouldn't say there's anything I actively dislike about Asana but I do want to be clear that it doesn't replace Microsoft Project when you need deep, detailed project-planning capabilities, instead it offers a graphical interface and workflow-focused features that suit fast-moving teams and environments where speed and visual organization matter more than complex scheduling functions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rahat Tolani
IT, 500+ employees
Less than a year
“the timeline view is a game changer.”
Pros
i love the feeling of finding an insight in the data, then making a change on my website, and then seeing the numbers go up in google analytics. it is a complete feedback loop that helps me grow my business in a smart, data-driven way. it is a very rewarding process.
Cons
it is very easy to get lost in all the data and never actually make a decision. this is called analysis paralysis.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Brock G.
Telecommunications, 11-50 employees
More than a year
“effective and simple project tracking”
Pros
What I really appreciate about Asana is how effectively it handles project tracking and overall work management and I also find its layout and features simple which makes it simple to use day-to-day.
Cons
There really isn't anything about the software that bothers me, in my experience it's particularly well suited to project management and it reliably provides real-time task tracking so I stay updated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
joyelle s.
Accounting, 1-10 employees
Less than 6 months
“Incredibly difficult to navigate”
Pros
I've noticed it can store tons of information and I often share notes and boards with teammates so we can work together on projects and keep information flowing between us.
Cons
For me the app feels incredibly difficult to navigate making it difficult to retrieve items after I've saved them and overall it's not very user-friendly compared to several other, more capable products that offer the same core features.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5