softwareAtTrack: Time Tracking Software for Businesses Reviews
7 Reviews
Overall Rating
4.1
7 Reviews
Rating Distribution
5
(2)
4
(4)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.1
7 Reviews
Rating Distribution
5
(2)
4
(4)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
The performance tracking tool is very helpful.
The performance tracking tool is very helpful.
Pros
I am satisfied with the software due to its user-friendly interface and simplicity of usage. AtTrack allows us to track online activities in real-time tracking of online activities. In order to minimize our employee pushback and privacy concerns, AtTrack also offered us the option to manually add time at the end of the day. Besides, a time-saving feature of the application is that the managers and team members can now easily see the tasks and projects theyre working on and don’t have to wait for anyone to assign them on daily basis. The softwares auto-fill feature completes tasks for you automatically rather than wasting your time to reselect them manually while working on projects.
Cons
The only lagging part about the application is that it does not run very smoothly on my Windows system. I have noticed that a lot of updates cater to iOS users which gets very frustrating at times because I am paying the same amount for the software as the iOS users are.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Rafael W.
Real Estate, 11-50 employees employees
Feb 22, 2023
Real-time performance tracking helps improve revenues.
Real-time performance tracking helps improve revenues.
Pros
AtTrack is an amazing software that we have been using to gauge our productivity and further promote business expansion. Small and medium-sized enterprises like human resource managers and us can use AtTrack to automate procedures, better understand the duration of each project or client, and track the productivity of their remote or freelance workforce. The software also helps us capture screenshots of productivity and job progress in real-time which helps us improve our revenue generation. Moreover, it is very simple to follow each projects development from start to finish. We can now easily identify bottlenecks that can help stop losses. Overall we are very satisfied.
Cons
I wish there was a method to keep track of the time so I could start and stop working on specific projects. For instance, if I start working on a project at 11:00, but at 11:22 I get a call unrelated to the project, the software should tell me when to start and stop it easily. AtTrack does not provide any kind of silent mode that would enable us to watch our employees without requiring them to be aware that we are doing it. Some find it odd since they assume that we do not trust their ability to perform their jobs. I hope that these solutions are added in the upcoming versions of the software.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Freddy T.
Human Resource, 50-100 employees employees
Feb 16, 2023
The performance tracker helped improve my productivity
The performance tracker helped improve my productivity
Pros
AtTrack has been great for my personal use and helped me improve my time expenditure by modifying my work routines. I rarely slack anymore and get most of my work done before the shift ends which leaves more time for productivity and allows me to be a better healthcare professional by improving the quality of patient care. I can track my time accurately down to the last minute and report to the MO about my tasks status. Moreover, I do not have to specifically report about any field work assigned to me since ATtrack can keep track of that too.
Cons
While the application works well, there are a few connectivity issues with the software. Although they have generally stable software but sometimes, especially during home visits, I have faced connectivity issues. But we then developed a manual note-taking system to counter-check everything later when we come back to the hospital.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Aryan S.
Hospital & Health Care, 501-1000 employees employees
Feb 09, 2023
Automated task creation saves a lot of time.
Automated task creation saves a lot of time.
Pros
I would rate the ease of use as the highest quality of AtTrack. Everything is smooth and really intuitive. It only took me a couple of hours to learn all the basics. The autofill from the active window feature is helpful when creating a task. Thank to this feature, I do not have to input information while creating a task manually. Moreover, the performance reports have really helped me focus on my weak areas and increase revenues by overcoming them. Also, the application is very beneficial for accurate payroll management.
Cons
My only concern is that they havent put much thought into developing the windows version of the program. I have faced some issues that my colleagues on the same version have not experienced because they are using Mac.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Claudia
Individual & Family Services, 1-10 employees employees
Jan 19, 2023
AtTrack helped us keep track of our employees during Covid.
AtTrack helped us keep track of our employees during Covid.
Pros
AtTracks sales team was very impressive and got us on board thanks to their friendliness during our initial meeting. We are glad that we invested in this product. It was a difficult task increasing control over our employees but AtTrack made it quite Easy. Our biggest concern was, and rightly so, staff opposition. Initially, our employees were upset to find that they will be monitored constantly during their work-from-home office hours, but it all went down smoothly. After only a short time, they realized that it was not nearly as intrusive as they had anticipated, and instead, everyone is now appreciating the fact that this software helps them concentrate and wastes less time on numerous distractions.
Cons
Our productivity has gone through the roof ever since we switched to AtTrack. However, we cannot actually see which feature is the most effective. We wish we could see the effectiveness of the data in a more visually appealing manner so that increasing or decreasing our focus on certain parts would become easier. Also, it would help us eliminate the extra features that are not producing any results for us. But as we were told, the team is working on this and soon we will be able to see the effectiveness of features as well.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Arisa A.
Information Technology and Services, 51-200 employees employees
Jan 04, 2023
Friendly and intuitive UI.
Friendly and intuitive UI.
Pros
I have been using this software for about three months now. I appreciate how simple it is, and how the page design, color palette, and user interface all feel incredibly contemporary, unlike other software that I have previously used. It took me just one hour to adapt to the user interface. I appreciate how easy it is to understand. The autofill feature is quite useful to create tasks, saving me time and energy. As a result, I can focus on priority tasks and improve my productivity.
Cons
The only thing I have an issue with is when the software lags and slows down. I am not sure if it is because of the number of systems attached to the software or if is it just a glitch. However, I have noticed that the issue gets resolved primarily after an update which is a little disappointing as the updates arrive after a long time. I have discussed the issue with the support team but haven’t gotten any positive results yet.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Denis T.
Hospital and Healthcare, 50-100 employees employees
Dec 18, 2022
Very affordable
Very affordable
Pros
AtTrack is unlike any other software for us. In addition to time tracking, our employees are able to create detailed invoices and budget estimates. We can pay freelancers fairly and avoid charging clients too much or too little. AtTrack is reasonably priced compared to other tracking software available on the market, and its highly recommended because of its customized pricing.
Cons
A steep learning curve exists with AtTrack for sure. My primary problem with AtTrack is that it occasionally lags and freezes, which forces me to reload the website. Thank God it doesnt happen frequently. Otherwise, I wouldn’t know how much time I spend on each task. Other than this, I dont really have any complaints.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Sloan Q.
Information technology and services, 51-200 employees employees
Dec 06, 2022
Filters
The performance tracking tool is very helpful.
The performance tracking tool is very helpful.
Pros
I am satisfied with the software due to its user-friendly interface and simplicity of usage. AtTrack allows us to track online activities in real-time tracking of online activities. In order to minimize our employee pushback and privacy concerns, AtTrack also offered us the option to manually add time at the end of the day. Besides, a time-saving feature of the application is that the managers and team members can now easily see the tasks and projects theyre working on and don’t have to wait for anyone to assign them on daily basis. The softwares auto-fill feature completes tasks for you automatically rather than wasting your time to reselect them manually while working on projects.
Cons
The only lagging part about the application is that it does not run very smoothly on my Windows system. I have noticed that a lot of updates cater to iOS users which gets very frustrating at times because I am paying the same amount for the software as the iOS users are.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Rafael W.
Real Estate, 11-50 employees employees
Feb 22, 2023
Real-time performance tracking helps improve revenues.
Real-time performance tracking helps improve revenues.
Pros
AtTrack is an amazing software that we have been using to gauge our productivity and further promote business expansion. Small and medium-sized enterprises like human resource managers and us can use AtTrack to automate procedures, better understand the duration of each project or client, and track the productivity of their remote or freelance workforce. The software also helps us capture screenshots of productivity and job progress in real-time which helps us improve our revenue generation. Moreover, it is very simple to follow each projects development from start to finish. We can now easily identify bottlenecks that can help stop losses. Overall we are very satisfied.
Cons
I wish there was a method to keep track of the time so I could start and stop working on specific projects. For instance, if I start working on a project at 11:00, but at 11:22 I get a call unrelated to the project, the software should tell me when to start and stop it easily. AtTrack does not provide any kind of silent mode that would enable us to watch our employees without requiring them to be aware that we are doing it. Some find it odd since they assume that we do not trust their ability to perform their jobs. I hope that these solutions are added in the upcoming versions of the software.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Freddy T.
Human Resource, 50-100 employees employees
Feb 16, 2023
The performance tracker helped improve my productivity
The performance tracker helped improve my productivity
Pros
AtTrack has been great for my personal use and helped me improve my time expenditure by modifying my work routines. I rarely slack anymore and get most of my work done before the shift ends which leaves more time for productivity and allows me to be a better healthcare professional by improving the quality of patient care. I can track my time accurately down to the last minute and report to the MO about my tasks status. Moreover, I do not have to specifically report about any field work assigned to me since ATtrack can keep track of that too.
Cons
While the application works well, there are a few connectivity issues with the software. Although they have generally stable software but sometimes, especially during home visits, I have faced connectivity issues. But we then developed a manual note-taking system to counter-check everything later when we come back to the hospital.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Aryan S.
Hospital & Health Care, 501-1000 employees employees
Feb 09, 2023
Automated task creation saves a lot of time.
Automated task creation saves a lot of time.
Pros
I would rate the ease of use as the highest quality of AtTrack. Everything is smooth and really intuitive. It only took me a couple of hours to learn all the basics. The autofill from the active window feature is helpful when creating a task. Thank to this feature, I do not have to input information while creating a task manually. Moreover, the performance reports have really helped me focus on my weak areas and increase revenues by overcoming them. Also, the application is very beneficial for accurate payroll management.
Cons
My only concern is that they havent put much thought into developing the windows version of the program. I have faced some issues that my colleagues on the same version have not experienced because they are using Mac.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Claudia
Individual & Family Services, 1-10 employees employees
Jan 19, 2023
AtTrack helped us keep track of our employees during Covid.
AtTrack helped us keep track of our employees during Covid.
Pros
AtTracks sales team was very impressive and got us on board thanks to their friendliness during our initial meeting. We are glad that we invested in this product. It was a difficult task increasing control over our employees but AtTrack made it quite Easy. Our biggest concern was, and rightly so, staff opposition. Initially, our employees were upset to find that they will be monitored constantly during their work-from-home office hours, but it all went down smoothly. After only a short time, they realized that it was not nearly as intrusive as they had anticipated, and instead, everyone is now appreciating the fact that this software helps them concentrate and wastes less time on numerous distractions.
Cons
Our productivity has gone through the roof ever since we switched to AtTrack. However, we cannot actually see which feature is the most effective. We wish we could see the effectiveness of the data in a more visually appealing manner so that increasing or decreasing our focus on certain parts would become easier. Also, it would help us eliminate the extra features that are not producing any results for us. But as we were told, the team is working on this and soon we will be able to see the effectiveness of features as well.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Arisa A.
Information Technology and Services, 51-200 employees employees
Jan 04, 2023
Friendly and intuitive UI.
Friendly and intuitive UI.
Pros
I have been using this software for about three months now. I appreciate how simple it is, and how the page design, color palette, and user interface all feel incredibly contemporary, unlike other software that I have previously used. It took me just one hour to adapt to the user interface. I appreciate how easy it is to understand. The autofill feature is quite useful to create tasks, saving me time and energy. As a result, I can focus on priority tasks and improve my productivity.
Cons
The only thing I have an issue with is when the software lags and slows down. I am not sure if it is because of the number of systems attached to the software or if is it just a glitch. However, I have noticed that the issue gets resolved primarily after an update which is a little disappointing as the updates arrive after a long time. I have discussed the issue with the support team but haven’t gotten any positive results yet.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Denis T.
Hospital and Healthcare, 50-100 employees employees
Dec 18, 2022
Very affordable
Very affordable
Pros
AtTrack is unlike any other software for us. In addition to time tracking, our employees are able to create detailed invoices and budget estimates. We can pay freelancers fairly and avoid charging clients too much or too little. AtTrack is reasonably priced compared to other tracking software available on the market, and its highly recommended because of its customized pricing.
Cons
A steep learning curve exists with AtTrack for sure. My primary problem with AtTrack is that it occasionally lags and freezes, which forces me to reload the website. Thank God it doesnt happen frequently. Otherwise, I wouldn’t know how much time I spend on each task. Other than this, I dont really have any complaints.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Sloan Q.
Information technology and services, 51-200 employees employees
Dec 06, 2022