Total 360 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars32%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Education, E-Learning, 1-10 employees
Less than a year
“Basecamp for Project Management”
Pros
I'm a fan of all the features in Basecamp. It's user-friendly and easy to manage.
Cons
There's nothing I don't like about Basecamp. It's a nice tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Customer Service, 101-500 employees
More than a year
“Basecamp makes project management simpler and easier”
Pros
The platform is not overly complicated, and it has all the necessary functions for project management. The to-do list feature allows me to plan the entire project and track progress flawlessly. Additionally, the template function allows quick creation of new projects.
Cons
Perhaps there could be more updates with added functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, 1-10 employees
Less than 6 months
“Best for Collaboration”
Pros
The ease of collaboration, task allocation and streamlining projects is what I love most about Basecamp.
Cons
I absolutely love everything about Basecamp. However, I do wish that the user interface was a bit more friendly, especially for new users or complete beginners.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Education, E-Learning, 11-50 employees
Less than a year
“Basecamp makes your to-do list simple.”
Pros
What I like most about Basecamp is how intuitive and user-friendly it is. You do not have to go through training much to learn about this product.
Cons
I honestly didn't have anything that I disliked about Basecamp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
Less than a year
“One of the best tools in this”
Pros
Basecamp is a classic and one of the best project management tools available. The interface is clean, and each aspect of the software is continued to improve with each update. I highly recommend it for managing multiple tasks within a team project.
Cons
It would be helpful if Basecamp had a powerful video/image tool editor that allowed me to add notes on a production flow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Marketing, Advertising, 1-10 employees
Less than a year
“EXCELLENT PROJECT MANAGEMENT PLATFORM if you limit notifications”
Pros
It's quite easy to use and great for managing a team project.
Cons
The notifications always made me feel like my phone was constantly going off. If I limited the notifications, I felt like I might miss something important.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Not Specified, 500+ employees
Less than a year
“Great Collaboration Tool”
Pros
The best feature of Basecamp is its ease of use. A user-friendly product is always a win-win!
Cons
I wish I could segment collaboration between groups so that only relevant information goes to each respective party.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IT, 500+ employees
Less than a year
“The ultimate project management software!”
Pros
The real-time collaboration features in Basecamp are what I like the most. They allow instant team collaboration, which is crucial when working on remote projects, as it enhances teamwork and decision-making. I highly recommend Basecamp for remote project management.
Cons
Basecamp lacks Gantt chart functionality, which is an important tool for data analysts.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Social Media, Advertising, Marketing, 1-10 employees
“Great For Task Management But Poor Layout”
Pros
This platform is fantastic for project management and communication.
Cons
The layout of the entire platform is poorly designed and can be confusing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
3
Functionality
4
Healthcare, 1-10 employees
Less than a year
“Keeps thing in order and on track!”
Pros
It's very much organized which allows us to track who is responsible for each task and avoid duplicating efforts, while ensuring the whole team is aware of the overall progress.
Cons
There are certain documents that need to be loaded/shared, but only with specific team members. I don't like that a certain document, which is not relevant to most of the team, is visible to everyone. There should be a way to restrict access to confidential documents to a limited team audience.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
IT, 11-50 employees
Less than a year
“Synch project management”
Pros
Basecamp provides comprehensive control for project scheduling and management.
Cons
In very large companies, there might be some areas where it lags, but overall it is doing very well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Education, E-Learning, 51-100 employees
Less than a year
“Fantastic Collaboration and Tasks Scheduling”
Pros
Basecamp brings the team together through regular chatting. Also it makes it easy for us to schedule tasks and obtain online approvals. It also allows for tracking project milestones.
Cons
There is nothing to complain about in terms of functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 11-50 employees
Less than a year
“Basecamp”
Pros
Simplicity and intuitiveness of the interface is something I really like about the Basecamp.
Cons
It has a lot of limitations for complex projects, which is probably the biggest drawback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IT, 1-10 employees
Less than a year
“Excellent tool for Tasks Management and Effective Collaboration”
Pros
The User Friendly UI of Basecamp makes it easily accessible from any device I choose. It has helped me divide tasks among my team members, effectively manage my projects with notes, track my workflow, and collaborate efficiently with my team.
Cons
As a beginner, I find using Basecamp a bit tricky. Additionally, if I want features like more storage, I have to purchase a subscription, which is a bit pricey.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Not Specified, 11-50 employees
Less than 6 months
“Basecamp is the Project Saver!”
Pros
I was really impressed with Basecamp's task assignment and project tracking features. When we were in the midst of our project sprints, using Basecamp as our primary tool was the best decision we made. It provided clarity on who was assigned to which tasks and allowed us to easily track our project's progress.
Cons
My experiences with Basecamp have been nothing but positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nonprofit, 11-50 employees
Less than a year
“nice product but nothing out of the ordinary”
Pros
Basecamp stands out for its user-friendly interface, setting it apart from other task management software I've used. However, this simplicity sometimes means fewer options for setting up more complex projects or campaigns.
Cons
I'm not a huge fan of the interface and it feels too simplistic at times in terms of functionality.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
IT, 1-10 employees
Less than 6 months
“BaseCamp review”
Pros
It assists the user in coordinating projects and fostering creative ideas.
Cons
Sometimes, when doing remote work in a far area, it slows down.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Finance, 500+ employees
Less than a year
“Basecamp is My Favorite Project Management Software”
Pros
I love that Basecamp is accessible on mobile devices, which helps me when working remotely as I can work from anywhere. The support for unlimited users is quite helpful when we're working as a team on a project. The fact that there's no setup fee and a free trial for first-timers is really cool, especially for small businesses. The starting fee is affordable, and it's based on the required space and current projects. The larger the space, the higher the price. The task assignment feature is really helpful in keeping us on track with to-do lists and deadlines, and it has positively impacted our productivity. The user-friendly interface is a major plus. I also like the control I have over permissions as it allows me to grant and deny access according to my preferences, which keeps my data safe and secure. Basecamp is a time-saver. I rarely miss project deadlines and always finish on time because this software keeps my projects organized and consolidates all my work, such as plans and notes, in one central location.
Cons
I can't find a single negative thing about Basecamp. I'm a happy and proud user.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
More than a year
“The free versions is great and anyone and use”
Pros
Basecamp requires no training for new users to jump in, view their tasks and deadlines and communicate within the project.
Cons
Managing projects across multiple milestones is very challenging compared to Asana or SmartSheet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Social Media, Advertising, Marketing, 1-10 employees
Less than a year
“Great Service!”
Pros
It nicely keeps all our belongings organized in one place.
Cons
Getting into the flow was not easy, but once I learned it, it was good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10