Basecamp Software

Basecamp Software Reviews

excellence-awards

Total 360 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

32%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S
Shelmith

Education, E-Learning, 1-10 employees

Less than a year

5.0

“Basecamp for Project Management”

Pros

I'm a fan of all the features in Basecamp. It's user-friendly and easy to manage.

Cons

There's nothing I don't like about Basecamp. It's a nice tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lucas

Customer Service, 101-500 employees

More than a year

5.0

“Basecamp makes project management simpler and easier”

Pros

The platform is not overly complicated, and it has all the necessary functions for project management. The to-do list feature allows me to plan the entire project and track progress flawlessly. Additionally, the template function allows quick creation of new projects.

Cons

Perhaps there could be more updates with added functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

“Best for Collaboration”

Pros

The ease of collaboration, task allocation and streamlining projects is what I love most about Basecamp.

Cons

I absolutely love everything about Basecamp. However, I do wish that the user interface was a bit more friendly, especially for new users or complete beginners.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L
Loura

Education, E-Learning, 11-50 employees

Less than a year

5.0

“Basecamp makes your to-do list simple.”

Pros

What I like most about Basecamp is how intuitive and user-friendly it is. You do not have to go through training much to learn about this product.

Cons

I honestly didn't have anything that I disliked about Basecamp.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Carlos

Graphic Design, 1-10 employees

Less than a year

5.0

“One of the best tools in this”

Pros

Basecamp is a classic and one of the best project management tools available. The interface is clean, and each aspect of the software is continued to improve with each update. I highly recommend it for managing multiple tasks within a team project.

Cons

It would be helpful if Basecamp had a powerful video/image tool editor that allowed me to add notes on a production flow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

T
Thomas

Marketing, Advertising, 1-10 employees

Less than a year

4.0

“EXCELLENT PROJECT MANAGEMENT PLATFORM if you limit notifications”

Pros

It's quite easy to use and great for managing a team project.

Cons

The notifications always made me feel like my phone was constantly going off. If I limited the notifications, I felt like I might miss something important.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

“Great Collaboration Tool”

Pros

The best feature of Basecamp is its ease of use. A user-friendly product is always a win-win!

Cons

I wish I could segment collaboration between groups so that only relevant information goes to each respective party.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lenah

IT, 500+ employees

Less than a year

5.0

“The ultimate project management software!”

Pros

The real-time collaboration features in Basecamp are what I like the most. They allow instant team collaboration, which is crucial when working on remote projects, as it enhances teamwork and decision-making. I highly recommend Basecamp for remote project management.

Cons

Basecamp lacks Gantt chart functionality, which is an important tool for data analysts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
Jordan

Social Media, Advertising, Marketing, 1-10 employees

3.0

“Great For Task Management But Poor Layout”

Pros

This platform is fantastic for project management and communication.

Cons

The layout of the entire platform is poorly designed and can be confusing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

3

Functionality

4

G
Gabrielle

Healthcare, 1-10 employees

Less than a year

4.0

“Keeps thing in order and on track!”

Pros

It's very much organized which allows us to track who is responsible for each task and avoid duplicating efforts, while ensuring the whole team is aware of the overall progress.

Cons

There are certain documents that need to be loaded/shared, but only with specific team members. I don't like that a certain document, which is not relevant to most of the team, is visible to everyone. There should be a way to restrict access to confidential documents to a limited team audience.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

I
Ismail

IT, 11-50 employees

Less than a year

4.0

“Synch project management”

Pros

Basecamp provides comprehensive control for project scheduling and management.

Cons

In very large companies, there might be some areas where it lags, but overall it is doing very well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L
Lucytta

Education, E-Learning, 51-100 employees

Less than a year

5.0

“Fantastic Collaboration and Tasks Scheduling”

Pros

Basecamp brings the team together through regular chatting. Also it makes it easy for us to schedule tasks and obtain online approvals. It also allows for tracking project milestones.

Cons

There is nothing to complain about in terms of functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Joanna

Hospitality, 11-50 employees

Less than a year

5.0

“Basecamp”

Pros

Simplicity and intuitiveness of the interface is something I really like about the Basecamp.

Cons

It has a lot of limitations for complex projects, which is probably the biggest drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sayuj

IT, 1-10 employees

Less than a year

5.0

“Excellent tool for Tasks Management and Effective Collaboration”

Pros

The User Friendly UI of Basecamp makes it easily accessible from any device I choose. It has helped me divide tasks among my team members, effectively manage my projects with notes, track my workflow, and collaborate efficiently with my team.

Cons

As a beginner, I find using Basecamp a bit tricky. Additionally, if I want features like more storage, I have to purchase a subscription, which is a bit pricey.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

“Basecamp is the Project Saver!”

Pros

I was really impressed with Basecamp's task assignment and project tracking features. When we were in the midst of our project sprints, using Basecamp as our primary tool was the best decision we made. It provided clarity on who was assigned to which tasks and allowed us to easily track our project's progress.

Cons

My experiences with Basecamp have been nothing but positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Austin

Nonprofit, 11-50 employees

Less than a year

3.0

“nice product but nothing out of the ordinary”

Pros

Basecamp stands out for its user-friendly interface, setting it apart from other task management software I've used. However, this simplicity sometimes means fewer options for setting up more complex projects or campaigns.

Cons

I'm not a huge fan of the interface and it feels too simplistic at times in terms of functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KM
kwandile Mabutho

IT, 1-10 employees

Less than 6 months

4.0

“BaseCamp review”

Pros

It assists the user in coordinating projects and fostering creative ideas.

Cons

Sometimes, when doing remote work in a far area, it slows down.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

L
Leah

Finance, 500+ employees

Less than a year

5.0

“Basecamp is My Favorite Project Management Software”

Pros

I love that Basecamp is accessible on mobile devices, which helps me when working remotely as I can work from anywhere. The support for unlimited users is quite helpful when we're working as a team on a project. The fact that there's no setup fee and a free trial for first-timers is really cool, especially for small businesses. The starting fee is affordable, and it's based on the required space and current projects. The larger the space, the higher the price. The task assignment feature is really helpful in keeping us on track with to-do lists and deadlines, and it has positively impacted our productivity. The user-friendly interface is a major plus. I also like the control I have over permissions as it allows me to grant and deny access according to my preferences, which keeps my data safe and secure. Basecamp is a time-saver. I rarely miss project deadlines and always finish on time because this software keeps my projects organized and consolidates all my work, such as plans and notes, in one central location.

Cons

I can't find a single negative thing about Basecamp. I'm a happy and proud user.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Angela

Graphic Design, 1-10 employees

More than a year

4.0

“The free versions is great and anyone and use”

Pros

Basecamp requires no training for new users to jump in, view their tasks and deadlines and communicate within the project.

Cons

Managing projects across multiple milestones is very challenging compared to Asana or SmartSheet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

T
Thomas

Social Media, Advertising, Marketing, 1-10 employees

Less than a year

5.0

“Great Service!”

Pros

It nicely keeps all our belongings organized in one place.

Cons

Getting into the flow was not easy, but once I learned it, it was good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10