Total 360 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars32%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Graphic Design, 1-10 employees
Less than a year
“The Master Task Planner”
Pros
The effective and consistent communication with other team members in Basecamp is admirable. The activity log allows me to quickly and easily see the interactions, allocated work, work in progress and completed tasks.
Cons
While it works well, it may not be sufficient for complicated projects. The practical design of the software's dashboard clashes with its more contemporary interface. Communicating with customers via the messaging board can be problematic as it freezes, making it difficult to send messages quickly and resulting in wasted time and incorrect message submissions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Basecamp for Task Management”
Pros
It's very user-friendly, with real-time updates delivered directly to my inbox, ensuring I never miss anything important.
Cons
Sometimes, I receive way too many email updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nonprofit, 11-50 employees
Less than 6 months
“Pretty good”
Pros
I liked how Basecamp simplifies collocation with coworkers.
Cons
It took me a little while to figure out how to use it initially.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Product, 1-10 employees
Less than a year
“Basecamp is awesome”
Pros
I believe using Basecamp is not a problem. Also it greatly assists me in my project work.
Cons
Sometimes Basecamp crashes, causing trouble when trying to save my work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Engineering, 500+ employees
Less than a year
“Easy to use PM tool”
Pros
Basecamp is easy to use for groups of all ages. The tool allows collaboration on both PC and mobile devices while providing good visibility into projects.
Cons
I don't think it's great for calendar management and is better used alongside a dedicated calendar tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Content Marketing, 1-10 employees
Less than a year
“Efficient Project Management Tool”
Pros
Basecamp helps me stay organized by simplifying task management, tracking progress and meeting deadlines. The centralized communication feature streamlines team discussions which eventually decreases the need of unwanted emails. Additionally, the seamless file-sharing capabilities enhance collaboration and keep all project-related documents in one place.
Cons
I've noticed that it takes new users some time to fully learn about all the features, especially if they're used to other project management tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
Less than a year
“My P.A APP”
Pros
Basecamp seamlessly and comprehensively organizes my projects, assignments and schedules. It's like having a personal assistant that helps me create, manage, and track everything in one place!
Cons
The monthly payment is a bit high for students like me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Healthcare, 1-10 employees
Less than a year
“Easy to use”
Pros
Basecamp serves as an effective messaging application. I have used it to easily interact with a team I hired for my company and the messages go straight to my email, which is a nice feature.
Cons
I believe Basecamp could be improved by offering more interactive conversations with multiple people at once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marketing, Advertising, 11-50 employees
Less than a year
“Basecamp - Simple and Effective”
Pros
I like that Basecamp is a simple platform that allows me to engage with my team members and easily share assets.
Cons
Sometimes, confusing emails are sent, but upon reading them, you'll realize they are just regular email reminders.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Healthcare, 1-10 employees
More than a year
“Basecamp: A solid choice for project management”
Pros
I found Basecamp quite user-friendly, and so did most of my clients. Uploading files, tracking progress, and more can all be done within a single platform.
Cons
When we first joined, shortly before the switch from Basecamp 2 to 3, we experienced a lot of problems. Some of the Adminland features, such as assigning members to projects, were a little tedious.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Biotechnology, 51-100 employees
Less than a year
“Basecamp”
Pros
It's important for us to have up-to-date information readily available and Basecamp do it for us.
Cons
Everything is good. I have nothing bad to mention about this app.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Education, E-Learning, 51-100 employees
Less than 6 months
“Great Collaboration Platform”
Pros
Basecamp allows us to collaborate in real-time on the same project with a team spread across the US.
Cons
There wasn't much that I found unuseful with Basecamp - it was a great tool!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Finance, 500+ employees
Less than a year
“Basecamp review”
Pros
Basecamp is affordable compared to larger software that performs similar functions. Also the product is simple to use.
Cons
It has limited features compared to established software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing, Advertising, 11-50 employees
More than a year
“A Must-Have Tool”
Pros
Basecamp makes it easy to view my projects, interact with clients, have internal discussions, track to-dos and maintain organization.
Cons
The customizable project templates could be more streamlined. It would be great if I could take an existing to-do list and turn it into a templated to-do list instead of starting from scratch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education, E-Learning, 101-500 employees
More than a year
“Basecamp for Shared Library Platform project”
Pros
Colleagues from libraries across the state can ask questions, share experiences, and discuss the transition to a system that allows patrons to search all 50+ libraries print and online collections.
Cons
Sometimes it's difficult to find the original message in order to reply to the appropriate person's comment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than a year
“Amazing task management for mobile device”
Pros
I rely on Basecamp to manage my tasks and projects, and it works exceptionally well on mobile devices!
Cons
I have no dislikes at this time. Everything has worked well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 51-100 employees
More than a year
“Basecamp Works!!”
Pros
Basecamp is my go-to solution for keeping my tasks organized. It eliminates the need to go through countless emails to find what I'm looking for.
Cons
Basecamp excels at everything. So far, I haven't encountered any problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Biotechnology, 1-10 employees
“A review on Basecamp software”
Pros
Basecamp offers a wide range of tools necessary for managing and executing tasks.
Cons
Although Basecamp is efficient, its standard can't be compared to other software like Klipfolio.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Education, E-Learning, 500+ employees
More than a year
“Basecamp is great for project management”
Pros
Assigning tasks to team members and tracking their progress is not an issue anymore. All credit goes to Basecamp. It's a powerful tool that when used correctly, helps maintain efficiency.
Cons
None. I think Basecamp is an amazing tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
“Base camp for work related flow”
Pros
I thoroughly enjoyed the free trial of this software, as it tremendously supported our project management efforts.
Cons
I think they provide excellent customer service support.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8