Total 173 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Lenah

Internet, 500+ employees

Less than a year

5.0
December 2023

The ultimate project management software!

Pros

The real-time collaboration features in Basecamp are what I like the most. They allow instant team collaboration, which is crucial when working on remote projects, as it enhances teamwork and decision-making. I highly recommend Basecamp for remote project management.

Cons

Basecamp lacks Gantt chart functionality, which is an important tool for data analysts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Jordan

Music, 1-10 employees

3.0
December 2023

Great For Task Management But Poor Layout

Pros

This platform is fantastic for project management and communication.

Cons

The layout of the entire platform is poorly designed and can be confusing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

3

Functionality

4

G

Gabrielle

Hospital & Health Care, 1-10 employees

Less than a year

4.0
December 2023

Keeps thing in order and on track!

Pros

It's very much organized which allows us to track who is responsible for each task and avoid duplicating efforts, while ensuring the whole team is aware of the overall progress.

Cons

There are certain documents that need to be loaded/shared, but only with specific team members. I don't like that a certain document, which is not relevant to most of the team, is visible to everyone. There should be a way to restrict access to confidential documents to a limited team audience.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

I

Ismail

Information Technology and Services, 11-50 employees

Less than a year

4.0
December 2023

Synch project management

Pros

Basecamp provides comprehensive control for project scheduling and management.

Cons

In very large companies, there might be some areas where it lags, but overall it is doing very well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lucytta

Religious Institutions, 51-100 employees

Less than a year

5.0
December 2023

Fantastic Collaboration and Tasks Scheduling

Pros

Basecamp brings the team together through regular chatting. Also it makes it easy for us to schedule tasks and obtain online approvals. It also allows for tracking project milestones.

Cons

There is nothing to complain about in terms of functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joanna

Hospitality, 11-50 employees

Less than a year

5.0
November 2023

Basecamp

Pros

Simplicity and intuitiveness of the interface is something I really like about the Basecamp.

Cons

It has a lot of limitations for complex projects, which is probably the biggest drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sayuj

Information Technology and Services, 1-10 employees

Less than a year

5.0
November 2023

Excellent tool for Tasks Management and Effective Collaboration

Pros

The User Friendly UI of Basecamp makes it easily accessible from any device I choose. It has helped me divide tasks among my team members, effectively manage my projects with notes, track my workflow, and collaborate efficiently with my team.

Cons

As a beginner, I find using Basecamp a bit tricky. Additionally, if I want features like more storage, I have to purchase a subscription, which is a bit pricey.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
November 2023

Basecamp is the Project Saver!

Pros

I was really impressed with Basecamp's task assignment and project tracking features. When we were in the midst of our project sprints, using Basecamp as our primary tool was the best decision we made. It provided clarity on who was assigned to which tasks and allowed us to easily track our project's progress.

Cons

My experiences with Basecamp have been nothing but positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Austin

Non-Profit Organization Management, 11-50 employees

Less than a year

3.0
November 2023

nice product but nothing out of the ordinary

Pros

Basecamp stands out for its user-friendly interface, setting it apart from other task management software I've used. However, this simplicity sometimes means fewer options for setting up more complex projects or campaigns.

Cons

I'm not a huge fan of the interface and it feels too simplistic at times in terms of functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KM

kwandile Mabutho

Computer & Network Security, 1-10 employees

Less than 6 months

4.0
November 2023

BaseCamp review

Pros

It assists the user in coordinating projects and fostering creative ideas.

Cons

Sometimes, when doing remote work in a far area, it slows down.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

L

Leah

Financial Services, 500+ employees

Less than a year

5.0
November 2023

Basecamp is My Favorite Project Management Software

Pros

I love that Basecamp is accessible on mobile devices, which helps me when working remotely as I can work from anywhere. The support for unlimited users is quite helpful when we're working as a team on a project. The fact that there's no setup fee and a free trial for first-timers is really cool, especially for small businesses. The starting fee is affordable, and it's based on the required space and current projects. The larger the space, the higher the price. The task assignment feature is really helpful in keeping us on track with to-do lists and deadlines, and it has positively impacted our productivity. The user-friendly interface is a major plus. I also like the control I have over permissions as it allows me to grant and deny access according to my preferences, which keeps my data safe and secure. Basecamp is a time-saver. I rarely miss project deadlines and always finish on time because this software keeps my projects organized and consolidates all my work, such as plans and notes, in one central location.

Cons

I can't find a single negative thing about Basecamp. I'm a happy and proud user.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Angela

Graphic Design, 1-10 employees

More than a year

4.0
November 2023

The free versions is great and anyone and use

Pros

Basecamp requires no training for new users to jump in, view their tasks and deadlines and communicate within the project.

Cons

Managing projects across multiple milestones is very challenging compared to Asana or SmartSheet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

T

Thomas

Entertainment, 1-10 employees

Less than a year

5.0
November 2023

Great Service!

Pros

It nicely keeps all our belongings organized in one place.

Cons

Getting into the flow was not easy, but once I learned it, it was good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Becca

Recreational Facilities and Services, 11-50 employees

Less than a year

5.0
November 2023

Basecamp Review

Pros

We recently started using Basecamp to stay in touch with everyone who attended a conference. It has proven to be an easy way to communicate, share information and exchange ideas. We've been able to share files and event information seamlessly. By using Basecamp, we also avoid filling people's inboxes with emails, keeping everything related to our conference separate.

Cons

There was a bit of a learning curve when I first started using Basecamp, and I had to adjust some settings, etc.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

L

Liberty

Automotive, 1-10 employees

3.0
November 2023

it works but only kinda

Pros

Basecamp works well and offers useful features that are easy to learn.

Cons

I've experienced a lot of glitches, and despite reaching out to the help desk, nothing has changed.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

P

Petra

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
November 2023

Basecamp - great for coaching, teaching purposes

Pros

The ease of use in Basecamp extends to being able to respond to specific parts in a document. It eliminates any confusion about changes that need to be made and provides clear ways to respond.

Cons

Basecamp does everything I need for my work, so there's nothing I dislike or want to add at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nora

Broadcast Media, 51-100 employees

Less than 6 months

5.0
November 2023

Good tool for collaboration

Pros

I love the fact that Basecamp consolidates everything in one place for multi-collaboration projects.

Cons

Initially, using Basecamp wasn't very straightforward for me. I found the ease of use a little confusing at first.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Sugam

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
November 2023

A simple management tool

Pros

The tool is quite simple to use and fulfills our basic needs. Even the least tech-savvy person can easily learn it. Assigning tasks, setting deadlines, uploading documents, and chatting can be done effortlessly. The streamlined interface prevents distractions and makes finding important items a breeze.

Cons

It's a very simple software and may not have all the features I look for. Additionally, it might be quite expensive considering what it offers.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

7

K

Kostadinka

Computer Networking, 11-50 employees

Less than 6 months

5.0
November 2023

Amazing software!

Pros

I liked its simple platform and how easy it is to use.

Cons

Realtime messages and chat would sometimes lag.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Helena

Computer Software, 11-50 employees

Less than 6 months

4.0
November 2023

Practical project management tool

Pros

The ease of use is the best part about Basecamp. It takes no time at all for me to onboard my team and get them up to speed on using the tool.

Cons

The user interface feels very basic and lacks the innovation seen in tools like Asana or ClickUp.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8