Total 173 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Robinson
Gambling & Casinos, 101-500 employees
More than a year
“All the good times with Basecamp.
Pros
Basecamp organized everything for our remote work and it is something that proved to be quite beneficial for us. It showed us that physical proximity is not necessary to get work done. With Basecamp's collaborative digital workspace, we can arrange and complete our tasks while maintaining smooth communication and information sharing.
Cons
The experience with Basecamp has been straightforward so far, with no cons.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Aurie
Higher Education, 500+ employees
More than a year
“Basecamp is a easy tool to keep your projects on schedule!
Pros
The ease of use is remarkable. It's highly intuitive, and you can choose to keep it simple or explore more advanced functionality for complex projects.
Cons
The reminders for collaboration can be intrusive to my day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Eddy
Automotive, 500+ employees
Less than 6 months
“Task and Document Management for a Project
Pros
In terms of messaging, data upload and task managemen, the ease of use offered by Basecamp is great.
Cons
I found that multiple projects can sometimes be confusing, leading to issues with posting content on the wrong projects. It would be helpful to have more distinctive features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kelly
Accounting, 500+ employees
Less than 6 months
“Handy for a group setting
Pros
Basecamp consolidates all project-related information in one place, which is incredibly convenient for someone like me who isn't naturally organized. It helps keep the entire team on the same page.
Cons
The constant emails notifying me of changes can be annoying, but they can probably be turned off in the settings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Arts and Crafts, 11-50 employees
More than a year
“Great tool for our team
Pros
We love the specific feature that allows us to capture project-specific information instead of it getting lost in email chaos. Searching for and recalling important information within projects is a breeze.
Cons
I wish there were more capabilities for grant charting and laying out a project timeline in a giant view.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Mike
Furniture, 101-500 employees
More than a year
“GHF Basecamp Review
Pros
The visibility into all tasks, assignments and critical information makes it a valuable repository.
Cons
It doesn't work as well on certain browsers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Better out there honestly
Pros
The desktop app of Basecamp is excellent for organizing files.
Cons
Figuring out user settings can be a bit of an issue in the start, but with time you get used to it.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Anonymous
Not Specified, 51-100 employees
Less than a year
“Review
Pros
One thing i like is that Basecamp excels in planning compared to Trellis.
Cons
In the beginning, it was still challenging for me to use.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
4
Isabelle
Information Technology and Services, 1-10 employees
Less than 6 months
“Basecamp
Pros
Creating workgroups for various teams is quite easy with Basecamp.
Cons
The product and UI haven't modified to embrace new versions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Murad
Sports, 1-10 employees
Less than a year
“Important experience
Pros
Basecamp offers an affordable plan for all users, along with great features. I can also sync my calendar with my work team.
Cons
The free plan should cater to a larger segment of people, but overall, there aren't many negatives.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Sandip
Hospital & Health Care, 51-100 employees
Less than a year
“Awesome Services
Pros
The thing i like the most uniqueness of Basecamp as it helps me smoothly complete my projects. The reminder option is especially beneficial in ensuring I don't forget any tasks.
Cons
I personally don't have any issues, but I think they could consider reducing the pricing of their service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Athanasius
Computer Software, 1-10 employees
“Pricing
Pros
It brings together a wide range of outdoor activities in a cost-effective manner.
Cons
Too many notification messages disrupt other ongoing activities.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Basecamp for Business
Pros
Basecamp's project management services offer a wide range of customizable options for our team's needs. It seamlessly integrates into both Windows and PC environments, making it an excellent choice for in-house and remote work setups.
Cons
The visual interface is limited and sometimes feels clunky. Onboarding is not easy.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
4
Functionality
6
McKaffui Aikins
Graphic Design, 1-10 employees
Less than a year
“The Master Task Planner
Pros
The effective and consistent communication with other team members in Basecamp is admirable. The activity log allows me to quickly and easily see the interactions, allocated work, work in progress and completed tasks.
Cons
While it works well, it may not be sufficient for complicated projects. The practical design of the software's dashboard clashes with its more contemporary interface. Communicating with customers via the messaging board can be problematic as it freezes, making it difficult to send messages quickly and resulting in wasted time and incorrect message submissions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Basecamp for Task Management
Pros
It's very user-friendly, with real-time updates delivered directly to my inbox, ensuring I never miss anything important.
Cons
Sometimes, I receive way too many email updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Pretty good
Pros
I liked how Basecamp simplifies collocation with coworkers.
Cons
It took me a little while to figure out how to use it initially.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christie
Cosmetics, 1-10 employees
Less than a year
“Basecamp is awesome
Pros
I believe using Basecamp is not a problem. Also it greatly assists me in my project work.
Cons
Sometimes Basecamp crashes, causing trouble when trying to save my work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“Easy to use PM tool
Pros
Basecamp is easy to use for groups of all ages. The tool allows collaboration on both PC and mobile devices while providing good visibility into projects.
Cons
I don't think it's great for calendar management and is better used alongside a dedicated calendar tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josphat
Writing and Editing, 1-10 employees
Less than a year
“Efficient Project Management Tool
Pros
Basecamp helps me stay organized by simplifying task management, tracking progress and meeting deadlines. The centralized communication feature streamlines team discussions which eventually decreases the need of unwanted emails. Additionally, the seamless file-sharing capabilities enhance collaboration and keep all project-related documents in one place.
Cons
I've noticed that it takes new users some time to fully learn about all the features, especially if they're used to other project management tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“My P.A APP
Pros
Basecamp seamlessly and comprehensively organizes my projects, assignments and schedules. It's like having a personal assistant that helps me create, manage, and track everything in one place!
Cons
The monthly payment is a bit high for students like me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9