Total 173 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Robinson

Gambling & Casinos, 101-500 employees

More than a year

5.0
November 2023

All the good times with Basecamp.

Pros

Basecamp organized everything for our remote work and it is something that proved to be quite beneficial for us. It showed us that physical proximity is not necessary to get work done. With Basecamp's collaborative digital workspace, we can arrange and complete our tasks while maintaining smooth communication and information sharing.

Cons

The experience with Basecamp has been straightforward so far, with no cons.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Aurie

Higher Education, 500+ employees

More than a year

5.0
November 2023

Basecamp is a easy tool to keep your projects on schedule!

Pros

The ease of use is remarkable. It's highly intuitive, and you can choose to keep it simple or explore more advanced functionality for complex projects.

Cons

The reminders for collaboration can be intrusive to my day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E

Eddy

Automotive, 500+ employees

Less than 6 months

5.0
November 2023

Task and Document Management for a Project

Pros

In terms of messaging, data upload and task managemen, the ease of use offered by Basecamp is great.

Cons

I found that multiple projects can sometimes be confusing, leading to issues with posting content on the wrong projects. It would be helpful to have more distinctive features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kelly

Accounting, 500+ employees

Less than 6 months

5.0
November 2023

Handy for a group setting

Pros

Basecamp consolidates all project-related information in one place, which is incredibly convenient for someone like me who isn't naturally organized. It helps keep the entire team on the same page.

Cons

The constant emails notifying me of changes can be annoying, but they can probably be turned off in the settings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Arts and Crafts, 11-50 employees

More than a year

5.0
November 2023

Great tool for our team

Pros

We love the specific feature that allows us to capture project-specific information instead of it getting lost in email chaos. Searching for and recalling important information within projects is a breeze.

Cons

I wish there were more capabilities for grant charting and laying out a project timeline in a giant view.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

M

Mike

Furniture, 101-500 employees

More than a year

5.0
November 2023

GHF Basecamp Review

Pros

The visibility into all tasks, assignments and critical information makes it a valuable repository.

Cons

It doesn't work as well on certain browsers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
November 2023

Better out there honestly

Pros

The desktop app of Basecamp is excellent for organizing files.

Cons

Figuring out user settings can be a bit of an issue in the start, but with time you get used to it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 51-100 employees

Less than a year

3.0
November 2023

Review

Pros

One thing i like is that Basecamp excels in planning compared to Trellis.

Cons

In the beginning, it was still challenging for me to use.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

4

I

Isabelle

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
November 2023

Basecamp

Pros

Creating workgroups for various teams is quite easy with Basecamp.

Cons

The product and UI haven't modified to embrace new versions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Murad

Sports, 1-10 employees

Less than a year

4.0
November 2023

Important experience

Pros

Basecamp offers an affordable plan for all users, along with great features. I can also sync my calendar with my work team.

Cons

The free plan should cater to a larger segment of people, but overall, there aren't many negatives.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

S

Sandip

Hospital & Health Care, 51-100 employees

Less than a year

5.0
November 2023

Awesome Services

Pros

The thing i like the most uniqueness of Basecamp as it helps me smoothly complete my projects. The reminder option is especially beneficial in ensuring I don't forget any tasks.

Cons

I personally don't have any issues, but I think they could consider reducing the pricing of their service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Athanasius

Computer Software, 1-10 employees

4.0
November 2023

Pricing

Pros

It brings together a wide range of outdoor activities in a cost-effective manner.

Cons

Too many notification messages disrupt other ongoing activities.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

3.0
November 2023

Basecamp for Business

Pros

Basecamp's project management services offer a wide range of customizable options for our team's needs. It seamlessly integrates into both Windows and PC environments, making it an excellent choice for in-house and remote work setups.

Cons

The visual interface is limited and sometimes feels clunky. Onboarding is not easy.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

4

Functionality

6

MA

McKaffui Aikins

Graphic Design, 1-10 employees

Less than a year

5.0
November 2023

The Master Task Planner

Pros

The effective and consistent communication with other team members in Basecamp is admirable. The activity log allows me to quickly and easily see the interactions, allocated work, work in progress and completed tasks.

Cons

While it works well, it may not be sufficient for complicated projects. The practical design of the software's dashboard clashes with its more contemporary interface. Communicating with customers via the messaging board can be problematic as it freezes, making it difficult to send messages quickly and resulting in wasted time and incorrect message submissions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
November 2023

Basecamp for Task Management

Pros

It's very user-friendly, with real-time updates delivered directly to my inbox, ensuring I never miss anything important.

Cons

Sometimes, I receive way too many email updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristen

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0
November 2023

Pretty good

Pros

I liked how Basecamp simplifies collocation with coworkers.

Cons

It took me a little while to figure out how to use it initially.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christie

Cosmetics, 1-10 employees

Less than a year

5.0
November 2023

Basecamp is awesome

Pros

I believe using Basecamp is not a problem. Also it greatly assists me in my project work.

Cons

Sometimes Basecamp crashes, causing trouble when trying to save my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
November 2023

Easy to use PM tool

Pros

Basecamp is easy to use for groups of all ages. The tool allows collaboration on both PC and mobile devices while providing good visibility into projects.

Cons

I don't think it's great for calendar management and is better used alongside a dedicated calendar tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Josphat

Writing and Editing, 1-10 employees

Less than a year

5.0
November 2023

Efficient Project Management Tool

Pros

Basecamp helps me stay organized by simplifying task management, tracking progress and meeting deadlines. The centralized communication feature streamlines team discussions which eventually decreases the need of unwanted emails. Additionally, the seamless file-sharing capabilities enhance collaboration and keep all project-related documents in one place.

Cons

I've noticed that it takes new users some time to fully learn about all the features, especially if they're used to other project management tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
November 2023

My P.A APP

Pros

Basecamp seamlessly and comprehensively organizes my projects, assignments and schedules. It's like having a personal assistant that helps me create, manage, and track everything in one place!

Cons

The monthly payment is a bit high for students like me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9