Total 173 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

E

Erica

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
November 2023

Easy to use

Pros

Basecamp serves as an effective messaging application. I have used it to easily interact with a team I hired for my company and the messages go straight to my email, which is a nice feature.

Cons

I believe Basecamp could be improved by offering more interactive conversations with multiple people at once.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Brandon

Marketing and Advertising, 11-50 employees

Less than a year

4.0
November 2023

Basecamp - Simple and Effective

Pros

I like that Basecamp is a simple platform that allows me to engage with my team members and easily share assets.

Cons

Sometimes, confusing emails are sent, but upon reading them, you'll realize they are just regular email reminders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Amanda

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
November 2023

Basecamp: A solid choice for project management

Pros

I found Basecamp quite user-friendly, and so did most of my clients. Uploading files, tracking progress, and more can all be done within a single platform.

Cons

When we first joined, shortly before the switch from Basecamp 2 to 3, we experienced a lot of problems. Some of the Adminland features, such as assigning members to projects, were a little tedious.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

L

Lujean

Biotechnology, 51-100 employees

Less than a year

4.0
November 2023

Basecamp

Pros

It's important for us to have up-to-date information readily available and Basecamp do it for us.

Cons

Everything is good. I have nothing bad to mention about this app.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J

Jenna

Education Management, 51-100 employees

Less than 6 months

5.0
November 2023

Great Collaboration Platform

Pros

Basecamp allows us to collaborate in real-time on the same project with a team spread across the US.

Cons

There wasn't much that I found unuseful with Basecamp - it was a great tool!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Isaiah

Financial Services, 500+ employees

Less than a year

5.0
November 2023

Basecamp review

Pros

Basecamp is affordable compared to larger software that performs similar functions. Also the product is simple to use.

Cons

It has limited features compared to established software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

T

Testt

Marketing and Advertising, 11-50 employees

More than a year

5.0
November 2023

A Must-Have Tool

Pros

Basecamp makes it easy to view my projects, interact with clients, have internal discussions, track to-dos and maintain organization.

Cons

The customizable project templates could be more streamlined. It would be great if I could take an existing to-do list and turn it into a templated to-do list instead of starting from scratch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Newkirk

Higher Education, 101-500 employees

More than a year

5.0
November 2023

Basecamp for Shared Library Platform project

Pros

Colleagues from libraries across the state can ask questions, share experiences, and discuss the transition to a system that allows patrons to search all 50+ libraries print and online collections.

Cons

Sometimes it's difficult to find the original message in order to reply to the appropriate person's comment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
November 2023

Amazing task management for mobile device

Pros

I rely on Basecamp to manage my tasks and projects, and it works exceptionally well on mobile devices!

Cons

I have no dislikes at this time. Everything has worked well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mitchell

Wholesale, 51-100 employees

More than a year

4.0
November 2023

Basecamp Works!!

Pros

Basecamp is my go-to solution for keeping my tasks organized. It eliminates the need to go through countless emails to find what I'm looking for.

Cons

Basecamp excels at everything. So far, I haven't encountered any problems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Naquentta

Biotechnology, 1-10 employees

4.0
November 2023

A review on Basecamp software

Pros

Basecamp offers a wide range of tools necessary for managing and executing tasks.

Cons

Although Basecamp is efficient, its standard can't be compared to other software like Klipfolio.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

W

WC

E-Learning, 500+ employees

More than a year

5.0
November 2023

Basecamp is great for project management

Pros

Assigning tasks to team members and tracking their progress is not an issue anymore. All credit goes to Basecamp. It's a powerful tool that when used correctly, helps maintain efficiency.

Cons

None. I think Basecamp is an amazing tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

4.0
November 2023

Base camp for work related flow

Pros

I thoroughly enjoyed the free trial of this software, as it tremendously supported our project management efforts.

Cons

I think they provide excellent customer service support.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

H

hillary

Consumer Electronics, 11-50 employees

More than a year

5.0
November 2023

Provides a central location for all projects and tasks.

Pros

Basecamp provides a centralized location for all projects and tasks which makes it the best.

Cons

It is somewhat expensive software...

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A

Andres

Civil Engineering, 1-10 employees

Less than 6 months

4.0
November 2023

Basecamp overall review

Pros

Basecamp is easy to use and understand as it provides an interactive and perfect way for me to manage my project.

Cons

If you manage large data, you'll need to pay for storage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Alisha

Law Practice, 500+ employees

Less than a year

4.0
November 2023

Basecamp - Project Management Review

Pros

Basecamp's ease of use makes it a great collaboration tool for my team, whether we're working on legal cases or other projects. We can upload documents, track progress easily and it keeps us organized without requiring too much time for data input.

Cons

Reporting back is slightly trickier, so we usually switch back to emails or have phone calls. It's more useful for task management.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J

Jakub

Computer Games, 1-10 employees

Less than 6 months

4.0
November 2023

Communication platform

Pros

The ability to upload files to the projects in Basecamp is commendable.

Cons

The interface of this application didn't appeal to me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

D

Damien

Professional Training & Coaching, 1-10 employees

More than a year

4.0
November 2023

Great for project management

Pros

I really like how Basecamp's task management is set up. It's easy to follow, and checking off items from the to-do list is simple.

Cons

It could be a bit more intuitive. When you log in and see everything that's going on, the dashboard can become a bit too crowded.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Shannel

Think Tanks, 11-50 employees

More than a year

5.0
November 2023

Collaborating during remote work is made easy by Basecamp.

Pros

Basecamp's group chatting function is quite useful as it allows us to have real-time discussions regardless of our geographical locations. It fosters productive conversations, especially during remote work, leading to excellent results. The shared dashboard keeps us informed about the tasks at hand, completed work and upcoming tasks. Sharing files and documents is simple and secure.

Cons

Basecamp has been a top-notch solution, and there's nothing not to like about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Andrea

Marketing and Advertising, 1-10 employees

Less than a year

5.0
November 2023

Best PM Platform

Pros

One of the best features of this platform is the ability to tag and collaborate asynchronously.

Cons

Sometimes it's difficult to find tagged items, and it feels like they can get lost.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10