Total 173 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Sourav

Computer Software, 101-500 employees

5.0
November 2023

Great tool for collaborations and Product Management

Pros

Basecamp offers a clean and seamless interface for anyone. Task management is simple now and the customizable dashboard is fantastic. It ticks all my requirements and is well-suited for small to mid-size teams.

Cons

Managing complex projects in Basecamp can be challenging, especially without the option to add subtasks to primary tasks. It also requires further integration options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M

mouhssine

Computer & Network Security, 1-10 employees

Less than a year

5.0
November 2023

Basecamp review

Pros

One of the things I loved about Basecamp is its professional approach to document management and its easy-to-use interface. I highly recommend it.

Cons

Everything looks good on Basecamp, except for the occasional problem of sudden program crashes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Telecommunications, 51-100 employees

More than a year

5.0
November 2023

Basecamp Review

Pros

Basecamp is excellent for task management and it's user-friendly.

Cons

I believe the user interface should be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

JA

Julius Andre

Hospital & Health Care, 11-50 employees

Less than a year

5.0
November 2023

Basecamp keeps us organized.

Pros

The good thing about Basecamp is that it is user-friendly and perfect for first-time users. The process is not complicated, and the interface is also not complex. I became proficient with Basecamp after just a week of using it, and now it's my go-to tool.

Cons

There is no feature that allows you to see the progress of a project in real-time. You have to check each project individually, so Basecamp may work for most companies but not all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

D

Dylan

Computer Software, 11-50 employees

More than a year

5.0
November 2023

A no brainer

Pros

As a consultancy, Basecamp made it easy for us to keep all our projects in one place while inviting clients to view their own tickets, which keeps our developers sane.

Cons

Basecamp's simplicity is both its finest feature and its only shortcoming. Some companies have more complex workflows that require more advanced features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CJ

Carlos Jose

Industrial Automation, 1-10 employees

Less than 6 months

5.0
November 2023

Base

Pros

Basecamp is a friendly and powerful application that works well for any kind of project.

Cons

Throughout my time using it, I found it to be perfect. No cons at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karthik

Computer Software, 101-500 employees

Less than a year

5.0
November 2023

Great collaboration platform

Pros

The intuitiveness and simplicity of Basecamp make it an excellent choice.

Cons

Basecamp is opinionated in its choices to a point where it may not work for everyone. It lacks a collaborative chat feature like Slack or Teams.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Theo

Retail, 1-10 employees

More than a year

5.0
November 2023

Basecamp is a great tool for ensuring complex projects get done

Pros

Basecamp is a great communication tool for managing complex projects with multiple users compared to mass group emails. Also the ability to tag people and upload screenshots is invaluable. Even when traveling, Basecamp remains effective and efficient.

Cons

Sometimes, when projects involve multiple people and steps, it can be a bit confusing or overwhelming. I've occasionally replied to the wrong Basecamp thread.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ana

Consumer Services, 51-100 employees

Less than a year

4.0
November 2023

Basement on easy and effective work

Pros

Basecamp makes personal and company work preparation easy, quick and understandable.

Cons

After using other tools, I think Basecamp is the one I like the most.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

N

Njoki

Printing, 101-500 employees

More than a year

5.0
November 2023

Realize projects goals with Basecamp.

Pros

Basecamp is a resourceful work management platform that offers a wide range of project management tools. It allows us to execute and control our projects. The meetings and messaging functions facilitate smooth communication throughout the project. Basecamp's shared dashboard and workspace enhance teamwork by providing access to all necessary project information for every team member.

Cons

Basecamp has been fulfilling in every aspect. We get exactly what we need, and no feature is difficult to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

John

Research, 101-500 employees

More than a year

5.0
November 2023

Basecamp for better teamwork and collaboration.

Pros

Basecamp keeps us connected during projects, regardless of our physical locations. It also ensures smooth information flow through real-time messaging and meetings, allowing collaboration and unified work during remote projects.

Cons

So far, there's been nothing to complain about. Everything about Basecamp has been fulfilling.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Benson

International Trade and Development, 500+ employees

More than a year

5.0
November 2023

Always true to the course, Basecamp is light to collaboration.

Pros

Project work can be challenging, especially when team members are remote. However, Basecamp eliminates these challenges by providing a virtual workspace where everyone can meet, share information and collaborate effectively. Thanks to Basecamp, we can execute our remote projects with ease. The instant messaging and meeting tools make communication effortless and accessible.

Cons

There is nothing that I like least because all aspects of Basecamp have been performing greatly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

Elvis

Capital Markets, 11-50 employees

More than a year

5.0
November 2023

Tap into the magic of Basecamp and experience superiority in project work.

Pros

Basecamp has become the major product for our project work. It provides us with a refined workspace where we can collaboratively work on our projects, leaving no stone unturned. The Basecamp dashboards offer clear visuals of our work progress as it ensures that things are executed according to the plan. Managing our work, including planning, monitoring, and control, has been a significant achievement since we started using Basecamp.

Cons

Our projects have achieved significant results, and Basecamp has played a major role in that. This demonstrates how effective the product has been.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jade

Management Consulting, 51-100 employees

Less than a year

5.0
November 2023

Great product

Pros

It's user-friendly and great for delegating tasks to teams and customers.

Cons

For now, we use everything they have, and it works great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lydia

Plastics, 500+ employees

More than a year

5.0
November 2023

Improve work quality with Basecamp. A champion for project management.

Pros

Organizing and managing work can be a complex process, but Basecamp simplifies everything. The excellent dashboard allows us to showcase all our work, providing a clear understanding of our progress. The communication tools, such as messaging, facilitate collaboration and teamwork during projects. With the to-do feature, we can easily and effectively organize, plan and track deadlines and work progress.

Cons

Basecamp has always been a perfect match for our needs, and we are loving it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R

Roshish

Information Technology and Services, 11-50 employees

5.0
September 2023

The most simple and effective Project Management software

Pros

My experience as a project manager using Basecamp for a college project was quite impressive. The setup process was remarkably straightforward. Within a few hours, I had the project up and running with all the necessary todos, meeting schedules, crucial documents, files, and an Announcement/Message board. What amazed me the most was how quickly my team members adapted to it they didnt require any training or walkthrough. Everything just fell into place effortlessly. We began actively communic

Cons

Basecamp doesnt have much to fault. Some might argue that it offers limited features, but thats precisely the softwares main point. While its incredibly efficient for many, there may be some missing key features that could make it challenging for others, potentially making the price seem a bit high for whats offered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Marina

NonProfit Organization Management, 1-10 employees

5.0
September 2023

Has lots of great features

Pros

What impresses me about Basecamp is its extensive range of features. It allows seamless communication among team members and provides a centralized location for all documentation, making collaborative work a breeze.

Cons

I cant think of any drawbacks. Ive encountered no issues while using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

C

Casey

Health, Wellness and Fitness, 51-100 employees

5.0
September 2023

The ultimate collab

Pros

Basecamp is the ultimate solution for keeping our team organized and on track. It enhances our efficiency and ensures we dont miss any details in our projects.

Cons

While Basecamp offers excellent value, it lacks features like time tracking and Gantt charts, which wed like to have. Additionally, we wish we could fully replace our team communication app with Basecamp.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Andrew

Computer Software, 11-50 employees

5.0
September 2023

Game Changer

Pros

I initially had doubts about BaseCamp, considering our previous software experiences with tools like Trello and Slack. However, we immediately noticed the difference when we went live. As a company leader, I could see that BaseCamp was a perfect fit for our needs. Our team embraced it for managing tasks, communication, and projects without any topdown pressure. It has enabled us to work effectively as an entirely remote team, both before and during the pandemic.

Cons

Im eager to leverage the timeline feature more effectively for project management timeline communication. Its a great concept, but I havent fully utilized it to its potential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

R

Ritesh

Verified reviewer, 11-50 employees

3.0
September 2023

Decent Collaboration application

Pros

In my experience, Basecamp served as a decent collaboration tool for our college project. We opted for it because it offered free services to students. The messaging and todo features were particularly helpful in keeping our project on track. The userfriendly interface made it accessible, even for those not wellversed in technology.

Cons

The paid plans of Basecamp lack versatility. Additionally, their customer support response times can be slow, and in some cases, nonexistent.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6