Total 173 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sourav
Computer Software, 101-500 employees
“Great tool for collaborations and Product Management
Pros
Basecamp offers a clean and seamless interface for anyone. Task management is simple now and the customizable dashboard is fantastic. It ticks all my requirements and is well-suited for small to mid-size teams.
Cons
Managing complex projects in Basecamp can be challenging, especially without the option to add subtasks to primary tasks. It also requires further integration options.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
mouhssine
Computer & Network Security, 1-10 employees
Less than a year
“Basecamp review
Pros
One of the things I loved about Basecamp is its professional approach to document management and its easy-to-use interface. I highly recommend it.
Cons
Everything looks good on Basecamp, except for the occasional problem of sudden program crashes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Telecommunications, 51-100 employees
More than a year
“Basecamp Review
Pros
Basecamp is excellent for task management and it's user-friendly.
Cons
I believe the user interface should be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Julius Andre
Hospital & Health Care, 11-50 employees
Less than a year
“Basecamp keeps us organized.
Pros
The good thing about Basecamp is that it is user-friendly and perfect for first-time users. The process is not complicated, and the interface is also not complex. I became proficient with Basecamp after just a week of using it, and now it's my go-to tool.
Cons
There is no feature that allows you to see the progress of a project in real-time. You have to check each project individually, so Basecamp may work for most companies but not all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Dylan
Computer Software, 11-50 employees
More than a year
“A no brainer
Pros
As a consultancy, Basecamp made it easy for us to keep all our projects in one place while inviting clients to view their own tickets, which keeps our developers sane.
Cons
Basecamp's simplicity is both its finest feature and its only shortcoming. Some companies have more complex workflows that require more advanced features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos Jose
Industrial Automation, 1-10 employees
Less than 6 months
“Base
Pros
Basecamp is a friendly and powerful application that works well for any kind of project.
Cons
Throughout my time using it, I found it to be perfect. No cons at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karthik
Computer Software, 101-500 employees
Less than a year
“Great collaboration platform
Pros
The intuitiveness and simplicity of Basecamp make it an excellent choice.
Cons
Basecamp is opinionated in its choices to a point where it may not work for everyone. It lacks a collaborative chat feature like Slack or Teams.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Theo
Retail, 1-10 employees
More than a year
“Basecamp is a great tool for ensuring complex projects get done
Pros
Basecamp is a great communication tool for managing complex projects with multiple users compared to mass group emails. Also the ability to tag people and upload screenshots is invaluable. Even when traveling, Basecamp remains effective and efficient.
Cons
Sometimes, when projects involve multiple people and steps, it can be a bit confusing or overwhelming. I've occasionally replied to the wrong Basecamp thread.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ana
Consumer Services, 51-100 employees
Less than a year
“Basement on easy and effective work
Pros
Basecamp makes personal and company work preparation easy, quick and understandable.
Cons
After using other tools, I think Basecamp is the one I like the most.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Njoki
Printing, 101-500 employees
More than a year
“Realize projects goals with Basecamp.
Pros
Basecamp is a resourceful work management platform that offers a wide range of project management tools. It allows us to execute and control our projects. The meetings and messaging functions facilitate smooth communication throughout the project. Basecamp's shared dashboard and workspace enhance teamwork by providing access to all necessary project information for every team member.
Cons
Basecamp has been fulfilling in every aspect. We get exactly what we need, and no feature is difficult to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
John
Research, 101-500 employees
More than a year
“Basecamp for better teamwork and collaboration.
Pros
Basecamp keeps us connected during projects, regardless of our physical locations. It also ensures smooth information flow through real-time messaging and meetings, allowing collaboration and unified work during remote projects.
Cons
So far, there's been nothing to complain about. Everything about Basecamp has been fulfilling.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benson
International Trade and Development, 500+ employees
More than a year
“Always true to the course, Basecamp is light to collaboration.
Pros
Project work can be challenging, especially when team members are remote. However, Basecamp eliminates these challenges by providing a virtual workspace where everyone can meet, share information and collaborate effectively. Thanks to Basecamp, we can execute our remote projects with ease. The instant messaging and meeting tools make communication effortless and accessible.
Cons
There is nothing that I like least because all aspects of Basecamp have been performing greatly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Elvis
Capital Markets, 11-50 employees
More than a year
“Tap into the magic of Basecamp and experience superiority in project work.
Pros
Basecamp has become the major product for our project work. It provides us with a refined workspace where we can collaboratively work on our projects, leaving no stone unturned. The Basecamp dashboards offer clear visuals of our work progress as it ensures that things are executed according to the plan. Managing our work, including planning, monitoring, and control, has been a significant achievement since we started using Basecamp.
Cons
Our projects have achieved significant results, and Basecamp has played a major role in that. This demonstrates how effective the product has been.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jade
Management Consulting, 51-100 employees
Less than a year
“Great product
Pros
It's user-friendly and great for delegating tasks to teams and customers.
Cons
For now, we use everything they have, and it works great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lydia
Plastics, 500+ employees
More than a year
“Improve work quality with Basecamp. A champion for project management.
Pros
Organizing and managing work can be a complex process, but Basecamp simplifies everything. The excellent dashboard allows us to showcase all our work, providing a clear understanding of our progress. The communication tools, such as messaging, facilitate collaboration and teamwork during projects. With the to-do feature, we can easily and effectively organize, plan and track deadlines and work progress.
Cons
Basecamp has always been a perfect match for our needs, and we are loving it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Roshish
Information Technology and Services, 11-50 employees
“The most simple and effective Project Management software
Pros
My experience as a project manager using Basecamp for a college project was quite impressive. The setup process was remarkably straightforward. Within a few hours, I had the project up and running with all the necessary todos, meeting schedules, crucial documents, files, and an Announcement/Message board. What amazed me the most was how quickly my team members adapted to it they didnt require any training or walkthrough. Everything just fell into place effortlessly. We began actively communic
Cons
Basecamp doesnt have much to fault. Some might argue that it offers limited features, but thats precisely the softwares main point. While its incredibly efficient for many, there may be some missing key features that could make it challenging for others, potentially making the price seem a bit high for whats offered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marina
NonProfit Organization Management, 1-10 employees
“Has lots of great features
Pros
What impresses me about Basecamp is its extensive range of features. It allows seamless communication among team members and provides a centralized location for all documentation, making collaborative work a breeze.
Cons
I cant think of any drawbacks. Ive encountered no issues while using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Casey
Health, Wellness and Fitness, 51-100 employees
“The ultimate collab
Pros
Basecamp is the ultimate solution for keeping our team organized and on track. It enhances our efficiency and ensures we dont miss any details in our projects.
Cons
While Basecamp offers excellent value, it lacks features like time tracking and Gantt charts, which wed like to have. Additionally, we wish we could fully replace our team communication app with Basecamp.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Andrew
Computer Software, 11-50 employees
“Game Changer
Pros
I initially had doubts about BaseCamp, considering our previous software experiences with tools like Trello and Slack. However, we immediately noticed the difference when we went live. As a company leader, I could see that BaseCamp was a perfect fit for our needs. Our team embraced it for managing tasks, communication, and projects without any topdown pressure. It has enabled us to work effectively as an entirely remote team, both before and during the pandemic.
Cons
Im eager to leverage the timeline feature more effectively for project management timeline communication. Its a great concept, but I havent fully utilized it to its potential.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Ritesh
Verified reviewer, 11-50 employees
“Decent Collaboration application
Pros
In my experience, Basecamp served as a decent collaboration tool for our college project. We opted for it because it offered free services to students. The messaging and todo features were particularly helpful in keeping our project on track. The userfriendly interface made it accessible, even for those not wellversed in technology.
Cons
The paid plans of Basecamp lack versatility. Additionally, their customer support response times can be slow, and in some cases, nonexistent.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6