BigTime Software Reviews

Pros

BigTime provides an excellent solution for tracking employee projects and PTO time. The reporting feature is incredibly helpful, and training employees on the software is straightforward due to its comprehensibility.

Cons

Despite encountering complexities and seeking modifications, the response indicates that changes to the software affect all clients. Invoicing issues, such as invoicing unapproved hours entered by employees, highlight the need for clarification and improvement in administrative processes.

Pros

Its ease of use stands out to me, with a good interface and a clear summary for reviewing and submitting time.

Cons

It would be helpful to have a double timer available. For instance, when simultaneously working on two entities for a parent company, it would be convenient to bill that time separately.

Pros

The software's ease of configuration, comprehensive online tutorials, and responsive customer support are noteworthy.

Cons

Some fields aren't easily accessible for generating reports. As an accountant, improved management of accounts receivable would be appreciated.

Pros

Tech Support efficiently helped us reestablish our connection to QuickBooks for payroll processing.

Cons

This is difficult to answer as we have not received training on the full functionality of BigTime and do not know its full capabilities.

Pros

The flexibility it provides, along with the convenient phone application, enables immediate entry of expenses and capturing receipts.

Cons

Havent faced any sort of trouble so far!

Pros

Our trainer displayed immense patience, knowledge, and flexibility, making the learning process enjoyable despite our hectic office schedule.

Cons

No cons to report

Pros

The customizable reports and templates, along with versatile invoicing options, are beneficial in tailoring our invoicing to meet clients' needs.

Cons

N/A

Pros

I appreciate the ease of use and the perfect layout, including the app, which allowed me to onboard my entire team without needing extensive training.

Cons

While the vocabulary used in the interface isn't entirely intuitive, the customer service agent promptly responded to my inquiries. Though I'd prefer more customization options, overall, I don't have any significant complaints.

Pros

The software's functionality, particularly in invoicing and expense submission through the mobile app, is indispensable.

Cons

Field names aren't always consistent with our industry or practice. Additionally, the training sessions were somewhat challenging to follow for our professional staff.

Pros

Staff entering their own time instead of relying on paper entries has streamlined our process.

Cons

When exporting for printing purposes, the PDF format is always in landscape mode, which cannot be altered. Although other export options are available in portrait mode, they would require manual page breaks between clients.

Pros

The software's ability to communicate effectively with QBD and QBO, along with its exceptional integration with QBD, makes it indispensable for our workflow.

Cons

The extensive range of terminology used in the software can be confusing during implementation and may lead to errors. For instance, terms like "Start Date" and "End Date" have different meanings compared to other software solutions, causing confusion.

Pros

This software offers comprehensive tracking capabilities and customizable features, with outstanding customer service and top-notch training support.

Cons

I rated the ease of use at 4 stars because while it's versatile and capable of handling various company types, it can be overwhelming initially. However, once it's set up correctly, managing changes and additions becomes easier. Yet, some essential functions are often small text links hidden at the bottom of the screen, making them hard to find, especially for users not accustomed to navigating the system.

Pros

Its clear and easy-to-use interface, coupled with effective training, facilitated quick understanding and adoption.

Cons

Once, our company's file became corrupted, requiring everyone to manually re-enter their time.

Pros

The various reports and user-friendly navigation, along with easy time tracking, are beneficial for all users.

Cons

There aren't any significant problems with the software, but adding a FAQ section based on various customer issues could be beneficial. Otherwise, the software works great.

Pros

Upgrading to the newer version made it much easier to use, and I appreciate the new look.

Cons

Invoicing through the software is my primary use. One issue I often encounter is that when saving an invoice, sales tax is randomly applied. Sometimes, I have to manually change it back multiple times. Additionally, when the invoices sync to QuickBooks, I need to correct them, which can be time-consuming.

Pros

With its accessibility, affordability, and user-friendliness, it adds significant value to our business, with great reporting capabilities.

Cons

N/A

Pros

It efficiently tracks all contractor employees and contract 1099, making project time tracking extremely simple.

Cons

None!

Pros

The interface is easy to navigate, with excellent functionality and top-notch support, making it the best choice among cost-effective solutions.

Cons

It would be beneficial to have the budgeting feature included in the basic version, but even without it, the software is still excellent.

Pros

Its user-friendly interface, excellent support, extensive knowledge base, and easy-to-create reports have significantly reduced entry errors.

Cons

No cons to mention!

Pros

The software's accessibility for all staff and informative tutorials make it easy to learn and use.

Cons

N/A