BigTime Software Reviews

Pros

In my evaluation of BigTime, I've found it easy to track time and expenses. The resource allocation and revenue projection feature has been invaluable, allowing easy identification of over- or under-utilized staffers.

Cons

No cons to report

Pros

Using it is generally quick and efficient; filling out time sheets doesn't consume much time.

Cons

The interface feels outdated and cumbersome. Time sheet submission is asynchronous, lacking clear communication upon rejection, causing confusion for end-users.

Pros

Using this product is a delight; it's user-friendly with an intuitive interface, and the customer service is prompt and supportive.

Cons

N/A

Pros

The recent updates are user-friendly, and training has been effortless with the help videos, especially after our firm merger.

Cons

I am satisfied with this product. no complaints to report

Pros

BigTime is a very good time sheet and expense program, offering simplicity and flexibility. The integration with QuickBooks is seamless, and the support team is exceptional.

Cons

Improving button visibility by boldening them would enhance user experience.

Pros

The billing utility is excellent, and I like the ability to track status and progress.

Cons

Project tracking functionality should incorporate notifications, such as emailing the next person in the workflow hierarchy upon task completion.

Pros

I appreciate that it tracks my time accurately.

Cons

Reclassifying time can be cumbersome, requiring manual rejections and corrections. Further learning through webinars may enhance efficiency.

Pros

While I wish I had more knowledge about software functionalities, the reporting webinar I attended was helpful in understanding the program better. It's great for basic users.

Cons

Administrators are expected to possess deeper software knowledge to maximize its potential.

Pros

BigTime's sorting and filtering capabilities for reports streamline the process, especially when exporting to Excel, making it more cohesive.

Cons

Character limits within certain tabs restrict descriptive flexibility within the Project List, proving frustrating.

Pros

The straightforward time tracking and invoicing features will greatly aid in assessing our quotes.

Cons

Initially faced syncing issues, but prompt assistance efficiently resolved the problem.

Pros

Its ease of use and customization options are impressive, coupled with helpful support staff.

Cons

While acknowledging software limitations, assigning multiple cost rates per staff member is requested.

Pros

So far, it's been easy to use, especially with its clear dashboard. Employees find it user-friendly, particularly with restricted access to specific features.

Cons

Invoicing improvements are sought, including the ability to apply a single fixed amount to all invoices alongside regular time and billing. The absence of a separate iPad app is also noted.

Pros

The software's simplicity and robust reporting feature make it stand out. Online support is reliable once engaged.

Cons

Nothing to mention here

Pros

I appreciate the wide array of options for creating invoices and generating reports, along with the ability to personalize invoices with our business logo.

Cons

The software appears tailored solely for companies collecting full invoice balances from clients.

Pros

The depth of functionality and flexibility in managing various projects with different performance metrics and reporting requirements are commendable.

Cons

Some basic functions, like linking tax codes to invoices, prove challenging without support. Additionally, previewing PDF invoices before generation would save considerable time and effort.

Pros

The intuitive interface rarely confuses me, and the prompt support team ensures quick resolution of any queries.

Cons

Accessing timesheet and expense reviews via the app on my phone would be convenient. Additionally, a more comprehensive onboarding process integrating QuickBooks interface walkthroughs for business owners is desired.

Pros

Similar to QuickBooks, it offers flexibility and customization options, including multiple billing rates and detailed billings.

Cons

Compared to QuickBooks, BigTime lacks intuitiveness, necessitating additional training for simple tasks like invoice formatting. Monthly billing for software use is also criticized.

Pros

The user-friendly interface, real-time data, and excellent reports, coupled with transparent pricing and responsive sales and implementation support, make it a valuable investment.

Cons

Lower pricing would likely attract more small companies (10-30) to sign up for the service.

Pros

Opting for this software has been one of our best decisions. Its ease of use and time card entries have significantly eased my workload.

Cons

A room for improvement for sure. however no major complaints that i would like to mention!

Pros

In my opinion, the timesheet's usability is quite high, and administrators have the ability to easily go back and adjust entries.

Cons

From my perspective, there's potential for improvement, particularly in accessing projects. It could be beneficial to have a separate section for projects rather than solely relying on the list. Although the list is helpful in many cases, a popup window or a separate section providing a larger view of the project might enhance usability.