BigTime Software Reviews

Pros

Having easy access to human support instead of an automated system is a huge advantage. Being able to reach the support person directly via phone without having to repeat or explain the issue is very convenient.

Cons

No complaints! i am pretty much satisfied with this software

Pros

It's been a smooth and accurate experience, providing the exact product we needed for project management and employee timekeeping. We've encountered very few issues, and the support team has always been reliable. This is our second annual renewal, and we're sticking with it.

Cons

N/A

Pros

The software is highly flexible, intuitive, and user-friendly, offering a comprehensive set of features. I'm impressed with the accessibility and expertise of the tech support team. If I could, I would rate it six stars.

Cons

While the software is robust, there's always room for more features. Personally, I'd like admin control over user hour entries.

Pros

The ease of time tracking for employees and the level of detail they can provide for each client is impressive. Capturing all time spent with each client is a significant advantage.

Cons

The sync with Lacerte resulted in duplicate client entries, which was problematic.

Pros

I appreciate how seamlessly time tracking integrates with QuickBooks and facilitates invoice creation. The detailed reports allow us to track our time spent on various client services effectively.

Cons

Integration with QuickBooks can be confusing, and the depth of the program can feel overwhelming.

Pros

Customer service has been exceptional! Big Time is an invaluable tool for our accounting business' workflow and customer management - it fulfills all our requirements.

Cons

N/A

Pros

This software is designed to accommodate the evolving needs of time tracking reporting, such as transitioning from managerial timesheet review to project team leader review. It encompasses time tracking, expenses, and reporting comprehensively, which few other packages offer.

Cons

Navigation gets confusing with nested windows, making scrolling and menu choices uncertain.

Pros

This product stands out for its ease of use compared to other timesheet systems, and I particularly appreciate its mobile feature.

Cons

Overall, I have no complaints about this product. If I had to mention one thing, it might be challenging to edit certain aspects.

Pros

While I've used more intuitive time entry applications before, this one becomes easy to use and navigate once you become familiar with it.

Cons

Using the software for the first time can be daunting, and without prior guidance, navigating it would likely be challenging.

Pros

While I haven't used it long enough to form a complete opinion, so far, the system is easy to navigate and seems to meet our needs.

Cons

N/A

Pros

The option to choose different viewing styles for the timesheet is helpful. While I prefer the weekly view, having other options is beneficial. Overall, I find the software straightforward to use.

Cons

I don't receive automatic notifications for rejected timesheets, and it's unclear if there's a feature for this.

Pros

I find the format for projects and tasks simple and easy to use, allowing us to create projects with multiple tasks quickly.

Cons

Editing invoices isn't always straightforward. Sometimes, I neglect to select the correct items initially, leading to the need to delete and recreate the invoice.

Pros

I appreciate the company information displayed on the home page, including key details on Work-in-Progress (WIP), hours awaiting approval, and invoices in the draft process.

Cons

Although I'm generally pleased, I wish there were approval notifications upon posting invoices.

Pros

Though I've just started using BigTime, I was able to configure it for our company within a few hours of learning. Its flexible rate assignment options suit our consulting company well. The QuickBooks integration is the best I've seen in a time and expense app, offering seamless two-way syncing.

Cons

It's pricier than desired, but since it meets our needs, we're willing to pay extra.

Pros

The level of customization available is fantastic for achieving our goals and generating the necessary reports for management decision-making.

Cons

Unfortunately, the software lacks the capability to include specific organization rate limits.

Pros

Its crisp design, clear prompts, and visibility of submitted hours make it easy to navigate and use effectively.

Cons

Determining which view, whether week or day, would be most useful for my needs can be challenging.

Pros

I like the flexibility to customize the software to track the information we need for our clients. Its user-friendliness, especially from an admin standpoint, is a major plus.

Cons

Customization options for timesheet buttons are limited, though overall, there aren't many cons.

Pros

The ability to input tasks for the entire week at once is convenient. Also, I appreciate how assignments and project codes carry over from week to week.

Cons

No complaints to mention

Pros

The software's easy functionality and level of detail available with just a few clicks are commendable. Invoicing is a breeze, making it perfect for our small team that requires detailed records.

Cons

No issues so far