Program Development, 1-10 employees
More than a year
“The Worst Possible Support”
Pros
My loyalty to Billage is solely based on its affordability; there are no other compelling reasons for me to stick with it.
Cons
The support was undoubtedly there, though the aspect did not seem to offer much resolution, leaving me feeling somewhat unresolved.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
3
Functionality
4
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“I don't recommend it at all”
Pros
When reconciling my bank statements, I appreciate that I can link issued or expense invoices to the corresponding bank transactions. While it is not flawless, few programs in this category offer this feature.
Cons
I appreciated the staff's attention to detail and their technical expertise, especially in handling billing matters.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
3
Functionality
6
Telecommunications, 1-10 employees
More than a year
“They overcharge whenever they feel like it”
Pros
The support team, especially the previous staff, was highly professional, serious, and approachable. They provided excellent service, being attentive and proficient.
Cons
Since a new company took over, there have been constant, senseless price hikes and unexpected charges for services previously included in our packages.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Not Specified, 1-10 employees
More than a year
“Very good option”
Pros
Creating proformas and invoices is a breeze, and it is great that it is available in Spanish also the ability to manage multiple accounts for various projects is invaluable.
Cons
I was quite satisfied with the tool; no complaints. However, we switched to a more comprehensive, sales-focused tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Music, 1-10 employees
More than a year
“It was competitive in terms of performance and price, not anymore.”
Pros
I am impressed by the user-friendly interface, seamless imports, and the absence of restrictions on generating payment documents or invoices.
Cons
Occasionally, it changes numbers like 120 to 119.99 without rounding options, requiring extra steps to adjust invoices. The support is lackluster, and there's been a hefty 40% increase in the basic plan without warning. Updates are sparse, and the reporting flexibility is virtually non-existent.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Not Specified, 11-50 employees
Less than 6 months
“Excellent in price / quality”
Pros
I sought an affordable software with essential features, and Billage fits the bill. The customer service is excellent, providing quick solutions when issues arise.
Cons
The major flaw is the absence of double-entry control, which makes financial tracking challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 1-10 employees
Less than 6 months
“Very complete”
Pros
As someone new to accounting, I found Billage easy to use and intuitive. Even without prior experience, navigating the platform was straightforward. The customer support team is also top-notch.
Cons
At times, I struggled to locate certain features, though this might be more due to my own unfamiliarity than a flaw in the software.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Finally a tool for SMEs”
Pros
Billage is intuitive, simple, and equipped with everything an SME needs. As an Apple user, finding compatible solutions is challenging, but Billage meets my expectations for ease of use.
Cons
The plans have changed, nearly causing me to discontinue use. However, it currently meets my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 1-10 employees
More than a year
“Seamless Exchange System”
Pros
Billage offers ease and clarity in managing my finances. The accessibility of information allows me to track expenses and control spending efficiently. The visual charts provide quick insights.
Cons
Importing data from my previous system required developing an export module for integration with Billage.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Internet, 1-10 employees
More than a year
“A must-have every day”
Pros
Their managing customers, invoices, and budgets is seamless with Billage. It is comprehensive and helps me stay organized effectively.
Cons
Honestly, I have not fully utilized its capabilities, especially in managing expenses. Finding time for it amidst daily tasks is a challenge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
More than a year
“Good software”
Pros
I appreciate how quickly I can create and duplicate invoices with Billage. Its user-friendly interface makes the process seamless.
Cons
Understanding automated invoice sending and setting up new companies feels somewhat cumbersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 1-10 employees
More than a year
“Happy service”
Pros
Billage is my daily work companion, and it serves me exceptionally well. It is sensitive to use and quickly adapts, thanks to its intuitive design. While I don't utilize all features, it is indispensable for a freelancer like me.
Cons
While some elements seem unnecessary for small business owners, essential features like managing agents and bulk bill uploads are lacking.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Professional Training & Coaching, 1-10 employees
“The experience after 2 months of use is very good”
Pros
Their ease of use is complemented by its quick chat support feature, which promptly addresses any queries or concerns.
Cons
Certain parts of the app, like settings, are somewhat hard to find.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
“The perfect tool for a small business”
Pros
It is an easy-to-use product at a reasonable cost, with outstanding customer service. Its flexible plans cater perfectly to our company's needs, combining project management, budgeting, CRM, and accounting effectively.
Cons
No issues presently.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“A need adapted to each client”
Pros
The software's functionality is a significant positive, and its cloud compatibility adds to its versatility.
Cons
It requires some basic accounting knowledge to navigate.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 1-10 employees
More than a year
“Efficient tool for our day-to-day lives”
Pros
This tool is easy to implement and use, simplifying order, delivery note, and invoice management, with reliable technical support.
Cons
A support agency for company fiscal matters is necessary. Official accounting books availability is absent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Printing, 1-10 employees
More than a year
“Human team and agility in responding to incidents”
Pros
I appreciate the simplicity of Billage, along with its frequent updates and extensive tutorial resources.
Cons
Generating electronic invoices is proving to be difficult.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Events Services, 1-10 employees
Less than a year
“A good program”
Pros
The outstanding customer support provided assistance in seamlessly transitioning to Billage, particularly in transferring previous invoices. Their help made the process much smoother and less cumbersome.
Cons
Exporting data and managing customer/company distinctions feels cumbersome and time-consuming.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 1-10 employees
Less than 6 months
“Personalization & Tickets”
Pros
We appreciate the ability to customize fields and features according to our needs.
Cons
We eagerly await ticket scanning integration.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Photography, 1-10 employees
More than a year
“A must-have tool”
Pros
Billage is incredibly user-friendly. I find its panel clean and the basic tools easily accessible.
Cons
I miss the convenience of copy-pasting for making invoices. Admittedly, I have not delved deeply into the app's commercial features, but that's on me, I can be a bit lazy sometimes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
