softwareBitrix24 Software Reviews
586 Reviews
Overall Rating
4.3
586 Reviews
Rating Distribution
5
(350)
4
(141)
3
(62)
2
(15)
1
(18)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Overall Rating
4.3
586 Reviews
Rating Distribution
5
(350)
4
(141)
3
(62)
2
(15)
1
(18)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Filters
Industry
Provider Size
Time Used
Appointment
Appointment
Pros
I utilize it for tracking time and scheduling appointments.
Cons
The system sometimes become quite hard to understand due to its extensive range of services.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Miles
Biotechnology, 51-100 employees
N/A
Dec 01, 2023
My favorite CRM
My favorite CRM
Pros
I have experimented with several CRM platforms but Bitrix34 is the one I ultimately chose.
Cons
In case of a connection issue there is a risk of losing unsaved updates.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tameem
Real Estate, 51-100 employees
More than a year
Dec 01, 2023
monitoring of the employees with Bitrix34
monitoring of the employees with Bitrix34
Pros
Bitrix34 is well-suited for larger organizations as it can adapt to the company's needs and various departments.
Cons
One drawback of this tool is its lack of widespread recognition in the market resulting in limited usage and unawareness of its numerous benefits.
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
CARLOS RODOLFO
Computer Hardware, 1-10 employees
N/A
Dec 01, 2023
Bitrix28 is a good platform
Bitrix28 is a good platform
Pros
The impressive array of options, tools, functions, and more within Bitrix28 is noteworthy. This all-in-one software allows for personalized customization, making it an absolutely fantastic product. Its versatility in usage stands out, marking it as exceptional software.
Cons
The implementation of Bitrix28 proves to be demanding; over 10-11 months, we struggled to maximize the software, missing out on various tools and options provided.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jarotho
Consumer Services, 51-100 employees
Less than a year
Nov 01, 2023
Advancing in collaboration and project management with Bitrix28.
Advancing in collaboration and project management with Bitrix28.
Pros
Bitrix28 has consistently proven to be a dependable and effective solution for our collaboration needs, especially in project settings. The outstanding support we receive reflects the team's commitment to swiftly resolving any issues. The software's features, including video calls, online meetings, and instant messaging, make communication during projects seamless. Additionally, Bitrix28 excels in keeping our files secure.
Cons
Bitrix28 presents challenges in user-friendliness initially, necessitating training to fully exploit its features effectively.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ali
Oil & Energy, 500+ employees
More than a year
Oct 01, 2023
Bitrix28 is the best thing happened to me at work
Bitrix28 is the best thing happened to me at work
Pros
Every facet of Bitrix28 contributes to an outstanding experience, simplifying work processes and enhancing overall productivity.
Cons
There's nothing to criticize about Bitrix28. I consider it a crucial asset for any business.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Huthayfa
Marketing and Advertising, 11-50 employees
More than a year
Oct 01, 2023
Mastering the art of collaboration in project management with Bitrix28.
Mastering the art of collaboration in project management with Bitrix28.
Pros
Bitrix28 provides us with a significant advantage in project management, fostering collaboration by bringing everyone together under one roof. Communication channels, such as instant messaging, video and audio calling, and file sharing, ensure everyone stays updated. The user-friendly dashboards offer a unified view of projects, aiding in tracking progress and pending tasks.
Cons
Bitrix28 is a straightforward and trouble-free product, delivering a flawless user experience without encountering any issues.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
John
Research, 101-500 employees
More than a year
Oct 01, 2023
I would never do business with this company unless you want to get ripped off.
I would never do business with this company unless you want to get ripped off.
Pros
While Bitrix28 appears promising initially, offering a versatile platform for various business needs, there are concerns about false advertising.
Cons
Management concerns arise as they direct users to unreliable global channel partners, resulting in monetary disputes and a strict no-refund policy.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
Cristopher
Environmental Services, 1-10 employees
Less than 6 months
Oct 01, 2023
An interesting CRM/Intranet Alternative
An interesting CRM/Intranet Alternative
Pros
The remarkable features of the free tier and the concept of an expanded CRM and Intranet set Bitrix28 apart in its category. It stands out as a tool covering numerous bases, unlike any similar tool encountered.
Cons
Despite the advantageous array of features in Bitrix28, navigating them can be overwhelming, requiring time to fully comprehend and utilize.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Andr�s J
E-Learning, 1-10 employees
More than a year
Oct 01, 2023
Avis bitrix28
Avis bitrix28
Pros
Bitrix28 streamlines project management, allowing for a reduction in working time and enabling closer interaction with clients through simple and user-friendly software.
Cons
Bitrix28 faces competitiveness challenges due to its elevated cost compared to alternative solutions.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Abel
Hospitality, 1-10 employees
Less than 6 months
Oct 01, 2023
Docs management
Docs management
Pros
Bitrix28, serving as a unified workspace, facilitates document creation, editing, and sharing in one place, ensuring real-time collaboration on documents and files.
Cons
On a positive note, I appreciate Bitrix28 for its online clock, enhancing task management. I have no dislikes, as the software effectively helps me achieve my goals.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Merix
Glass Ceramics & Concrete, 11-50 employees
Less than a year
Oct 01, 2023
Bitrix28 review use
Bitrix28 review use
Pros
Bitrix28's functionalities are efficient, allowing seamless task management and saving significant time. The commendable customer service consistently provides effective solutions.
Cons
While Bitrix28 is good, ongoing efforts focus on continual improvement.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Lamine
Investment Banking, 500+ employees
Less than a year
Oct 01, 2023
Driving the efficiency and growth of my business.
Driving the efficiency and growth of my business.
Pros
The ability to schedule meetings, conferences, and collaborate with colleagues in real time within Bitrix28 has significantly elevated our communication and overall productivity.
Cons
It took some time to acquaint myself with all the functionalities in Bitrix28 and maximize their potential to the fullest.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Eudys Rafael
Entertainment, 1-10 employees
Oct 01, 2023
Review Bitrix24
Review Bitrix24
Pros
Bitrix24 has significantly improved our ability to communicate effectively with existing and potential clients helping us stay organized in our conversations.
Cons
The mobile apps functionality is somewhat limited. While Bitrix offers a wide array of features it would be more userfriendly if these features were presented in a more straightforward layout.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Muhammad
Market Research, 11-50 employees
Sep 06, 2023
Tried it moved on...
Tried it moved on...
Pros
Initially Bitrix24 looked promising with its fresh and inviting appearance as well as reasonable pricing.
Cons
However as I continued to use it I realized that its not as smooth as expected. There were several backoffice issues messy settings and an unexpected price increase after the first year along with privacy concerns.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Anonymous
N/A, 11-50 employees
Sep 05, 2023
Managing Time
Managing Time
Pros
Bitrix24 is exceptionally responsive to information requests for project planning and task organization especially when supported by a certified partner.
Cons
While I primarily use the software for project planning and task organization it serves me well in creating roadmaps and managing tasks.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Ed Ricks
Fund-Raising, 1-10 employees
Sep 04, 2023
A great way to communicate within a large nationwide company
A great way to communicate within a large nationwide company
Pros
Bitrix24 is a comprehensive solution that serves as a onestop shop for me and my colleagues in our nationwide company. It has significantly streamlined our document management protocols guidelines and communication making it an invaluable tool.
Cons
There are times when the abundance of folder options can make it a bit challenging to quickly locate the specific item youre looking for.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Brenna
Hospital & Health Care, 500+ employees
Sep 03, 2023
Bitrix24 Review
Bitrix24 Review
Pros
One of the standout features of this project management software is the inclusion of a messaging function for video calls which greatly enhances communication.
Cons
The abundance of functions can make it a bit challenging to grasp the full potential of the software and it can be overwhelming at times.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Henri
Marketing and Advertising, 1-10 employees
Sep 02, 2023
Bitrix24 my best tool
Bitrix24 my best tool
Pros
I absolutely adore everything about this software because its incredibly userfriendly and straightforward. It has been a timesaving marvel for managing and organizing my tasks efficiently. Moreover it simplifies website creation which is a fantastic bonus.
Cons
On occasion I do run into some navigation issues that can be a bit frustrating.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Liliane
Mechanical or Industrial Engineering, 11-50 employees
Sep 01, 2023
Bitrix24 Review
Bitrix24 Review
Pros
Bitrix24 has made my workflow experience incredibly seamless providing a significant boost to productivity.
Cons
So far I have not encountered any issues and my experience with the software has been amazing.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Alvin
Information Technology and Services, 1-10 employees
Aug 11, 2023
Solution for Effective Project Management
Solution for Effective Project Management
Pros
Bitrix24 has proven to be a valuable tool for our marketing team streamlining communication and enhancing our approach to customer service. The setup is simple and the program is easily integrated with other tools making it highly adaptable.
Cons
While the functionality is excellent the color scheme and landing page could benefit from a more appealing design.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Saskia
Restaurants, 500+ employees
Aug 10, 2023
A powerful CRM for your company
A powerful CRM for your company
Pros
Bitrix24 boasts a highly dynamic interface that allows for workgroup creation website and online store design data integration into the CRM and efficient task automation. It also supports file import and export.
Cons
Due to its extensive feature set the initial learning curve can be somewhat long and laborious.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Rodrigue
Civil Engineering, 51-100 employees
Aug 09, 2023
Its a treasure in cooperating with clients
Its a treasure in cooperating with clients
Pros
Bitrix24 makes it easy to call and email clients record phone calls for later reference and manage client interactions efficiently.
Cons
It can be too sensitive at times altering the way clients are presented in the system.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Magdalena Lidia
OutsourcingOffshoring, 500+ employees
Aug 08, 2023
Online Time Clock Bitrix24
Online Time Clock Bitrix24
Pros
Bitrix24 offers realtime file sharing team collaboration and robust task and project management tools in one centralized repository.
Cons
Over the period Ive used Bitrix24 Ive been pleased with how the vendors technical team promptly responds to our queries whenever issues arise.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Bennett
FiN/Ancial Services, 51-100 employees
Aug 07, 2023
this is the all-in-one solution for efficient business management
this is the all-in-one solution for efficient business management
Pros
Enabling automation of numerous business processes, Bitrix28 saves valuable time and resources.
Cons
The user interface can be confusing and challenging to navigate.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Eduardo
Marketing and Advertising, 1-10 employees
Aug 01, 2023
Great Free Version and Powerful Potential
Great Free Version and Powerful Potential
Pros
Seamless integration and impressive scalability made Bitrix28 easy to adopt in my business. Despite enjoying its use, I believe there's room for improvement in the user interface flow. It's worth a trial before deciding on adoption.
Cons
The cost of additional features was somewhat high for the situation, despite the exciting capacity and integrations available.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Anonymous
N/A, 1-10 employees
Less than 6 months
Aug 01, 2023
Every company must keep track of tasks, deadlines, and available resources
Every company must keep track of tasks, deadlines, and available resources
Pros
Effective file management processes impact administrative expenses positively. Bitrix28 proves to be a powerful yet intricate tool, optimizing file organization and achieving superior performance in the quest for enhanced solutions in file quality management.
Cons
Users often had to adapt their processes rather than the software to address the lack of systemic diversity and centralization.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Cassidy
Information Technology and Services, 51-100 employees
More than a year
Aug 01, 2023
The ultimate tool to boost the productivity of my team
The ultimate tool to boost the productivity of my team
Pros
Bitrix24 has proven to be an invaluable tool for enhancing productivity in my team offering structure organization and efficiency in task and project management.
Cons
Despite its ease of use and visual appeal the abundance of options and settings can initially overwhelm less experienced users requiring some time to familiarize oneself with the platforms full potential.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Juan Carlos
Computer Software, 1-10 employees
Jul 15, 2023
Ultimate guide to customer success
Ultimate guide to customer success
Pros
Bitrix24s knowledge base is a valuable resource for our customers providing answers articles and documentation. Customer support is reliable.
Cons
The chat features availability can be inconsistent and sometimes you may experience a wait time to speak with a support representative.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
N/A, 500+ employees
Jul 14, 2023
Worst web builder ever used
Worst web builder ever used
Pros
Bitrixs customer support experience stands out with dedicated agents offering valuable advice and support.
Cons
My experience with Bitrix has been quite poor due to its extensive confusing service offerings a lackluster user interface high subscription costs and limitations.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
5
Houyamne
Marketing and Advertising, 11-50 employees
Jul 13, 2023
Collaborate and succeed with Bitrix24
Collaborate and succeed with Bitrix24
Pros
Bitrix24 has simplified our operations and greatly enhanced task management contributing to our success.
Cons
While highertier plans can be a bit costly more affordable options would be welcome.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Brijesh
Hospitality, 11-50 employees
Jul 12, 2023
Bitrix24 your immersive task management solution
Bitrix24 your immersive task management solution
Pros
The featurerich task management tools in Bitrix24 have significantly enhanced our teams workflow. They have facilitated seamless file uploads and fostered effective collaboration within the application.
Cons
I believe the free version could offer a more comprehensive range of tools for exploration possibly by imposing certain limitations rather than entirely restricting access to premium features.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Austin
Pharmaceuticals, 51-100 employees
Jul 01, 2023
Bitrix24 review
Bitrix24 review
Pros
What I appreciate the most about Bitrix24 is its provision of free forms and customizable options that streamline communication with both partners and clients within one unified platform.
Cons
Frankly I have yet to come across any aspect of Bitrix24 that I dont find appealing.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Jamieal
Apparel & Fashion, 1-10 employees
Jul 01, 2023
Why we use Bitrix24
Why we use Bitrix24
Pros
Bitrix24 serves as the backbone of our entire business operations encompassing everything from contact management to task assignments and communication all consolidated within a single system.
Cons
Occasionally we encounter some manageable glitches but they do not significantly hinder our workflow.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Philip
Information Technology and Services, 1-10 employees
Jun 01, 2023
Increasing the efficiency of my team
Increasing the efficiency of my team
Pros
The diverse array of features and functionalities in Bitrix24 enables efficient team task management and realtime monitoring of progress enhancing coordination and communication among team members.
Cons
At times I encounter difficulties in swiftly locating specific options or settings which can be a bit frustrating suggesting the potential for improvement in usability and user experience.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Raul Antonio
Entertainment, 1-10 employees
Jun 01, 2023
Good costbenefit for mediumsized companies
Good costbenefit for mediumsized companies
Pros
Bitrix24 proves to be a valuable tool for midsized companies seeking a comprehensive set of tools without having to opt for premium tiers.
Cons
The learning curve is steeper compared to other CRMs available in the market.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
David
Information Technology and Services, 51-100 employees
Jun 01, 2023
An indispensable ally in project management
An indispensable ally in project management
Pros
With its wideranging toolset Bitrix24 facilitates seamless project management and communication enabling streamlined task assignment progress tracking and realtime collaboration with my team.
Cons
The initial learning curve can be slightly overwhelming given the abundance of features and functions the platform offers.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Liliana
Marketing and Advertising, 1-10 employees
Jun 01, 2023
BITRIX 24 CRM Review
BITRIX 24 CRM Review
Pros
I highly value the ease of use and customizable deployment options that Bitrix24 offers making it a great product for our teams needs.
Cons
I find reporting challenging especially when attempting to generate activity reports for CRM notes and sales calls conducted on the go.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Kevin
Automotive, 11-50 employees
Jun 01, 2023
Excellent service
Excellent service
Pros
I admire the effortless setup and userfriendly interface of Bitrix24 making information organization and access a seamless experience.
Cons
The professional version might seem slightly expensive especially considering the prevailing inflation in my country Egypt.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Mohamed
Architecture & Planning, 1-10 employees
Jun 01, 2023
Changing sales after the fact
Changing sales after the fact
Pros
I do utilize Bitrix24s free version and have found it useful thus far.
Cons
We encountered issues related to the pricing policy as the company did not honor the initially promised forever pricing option resulting in a loss of trust.
Ease of use
4
Value for money
5
Customer Support
3
Functionality
4
Adriaan
Banking, 1-10 employees
Jun 01, 2023
Nothing is easy
Nothing is easy
Pros
I rely on Bitrix24s free version for my needs.
Cons
NA
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Gabor
Education MaN/Agement, 1-10 employees
Jun 01, 2023
Transforming business management
Transforming business management
Pros
The extensive tools for customer followup project management and process automation significantly contribute to enhanced efficiency in my business operations.
Cons
The platforms abundance of features and options sometimes makes it challenging to locate specific tools quickly primarily due to personal preference regarding the user interface design.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Mayerly
Marketing and Advertising, 1-10 employees
Jun 01, 2023
A good SaaS solution for all businesses
A good SaaS solution for all businesses
Pros
The simplicity of Bitrix28 is valued, and the tutorials, along with clear instructions, prove highly beneficial.
Cons
Customizing Bitrix28 to suit specific needs is challenging due to the platform's limited customization options.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Agnes Serwaa
Real Estate, 1-10 employees
Less than a year
Jun 01, 2023
Multitasking Project Management Platform To Improve Efficiency
Multitasking Project Management Platform To Improve Efficiency
Pros
Bitrix is a user-friendly tool enhancing collaborative work enjoyment. It facilitates the creation of quality websites, each featuring phone and chat functionality. Admin accounts allow easy user addition, with full visibility into user account activities.
Cons
Understanding the application's objectives can be time-consuming, given its unique nature. Initial use left me feeling confused about its features, necessitating tutorial watching and guideline reading for optimal utilization.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Parth
Information Technology and Services, 51-100 employees
More than a year
Jun 01, 2023
An all-inclusive project management software
An all-inclusive project management software
Pros
Bitrix28, implemented company-wide, stands out as the most comprehensive and powerful project management software. It seamlessly offers simple integrations for immediate implementation.
Cons
The product's UI has room for improvement. While its learning curve is shorter than some software, it remains noticeable during initial use.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Krishna
Hospital & Health Care, 500+ employees
More than a year
Jun 01, 2023
A platform that is not specialized
A platform that is not specialized
Pros
The initial experience with Bitrix28, as the first web project manager, was positive, thanks to its short learning curve.
Cons
Attempting to cover numerous functionalities, Bitrix28 lacks clarity on its core strengths, and integration into the daily operational flow proved challenging.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
David Arturo
Marketing and Advertising, 1-10 employees
Jun 01, 2023
A Comprehensive Collaboration Platform for Businesses
A Comprehensive Collaboration Platform for Businesses
Pros
Bitrix28, a comprehensive collaboration platform, stands out for its versatility and flexibility, catering to businesses of all sizes. Users appreciate the platform's customization options, adapting to specific needs and workflows.
Cons
Notable complexities, restricted customization on the free version, and limited integrations are among the platform's drawbacks.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Anonymous
N/A, 1-10 employees
Jun 01, 2023
Bitrix28 Review
Bitrix28 Review
Pros
With nearly two years of use, Bitrix28 efficiently manages CRM, projects, and tasks for two websites, demonstrating its effectiveness.
Cons
Support, in my opinion, is somewhat complicated, yet they consistently resolved issues attentively.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Pablo
Information Technology and Services, 11-50 employees
More than a year
Jun 01, 2023
Well designed but less features for non premium user
Well designed but less features for non premium user
Pros
Positive feedback is given for Bitrix28's time tracking software, making task allocation and progress monitoring easy. Additionally, it proves useful for attendance management.
Cons
Bitrix28 offers limited features for non-paid members, requiring a plan purchase for full access to useful features.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ashutosh
Computer Software, 51-100 employees
More than a year
Jun 01, 2023
A single place to fulfill all of our requirements
A single place to fulfill all of our requirements
Pros
Bitrix28 provides a unified platform for project management, content collaboration, and video conferencing tools.
Cons
Transmitting large files during conferencing negatively affects audio and video quality, whether sending or receiving them.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Melina
Marketing and Advertising, 500+ employees
Less than a year
Jun 01, 2023
Filters
Appointment
Appointment
Pros
I utilize it for tracking time and scheduling appointments.
Cons
The system sometimes become quite hard to understand due to its extensive range of services.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Miles
Biotechnology, 51-100 employees
N/A
Dec 01, 2023
My favorite CRM
My favorite CRM
Pros
I have experimented with several CRM platforms but Bitrix34 is the one I ultimately chose.
Cons
In case of a connection issue there is a risk of losing unsaved updates.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tameem
Real Estate, 51-100 employees
More than a year
Dec 01, 2023
monitoring of the employees with Bitrix34
monitoring of the employees with Bitrix34
Pros
Bitrix34 is well-suited for larger organizations as it can adapt to the company's needs and various departments.
Cons
One drawback of this tool is its lack of widespread recognition in the market resulting in limited usage and unawareness of its numerous benefits.
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
CARLOS RODOLFO
Computer Hardware, 1-10 employees
N/A
Dec 01, 2023
Bitrix28 is a good platform
Bitrix28 is a good platform
Pros
The impressive array of options, tools, functions, and more within Bitrix28 is noteworthy. This all-in-one software allows for personalized customization, making it an absolutely fantastic product. Its versatility in usage stands out, marking it as exceptional software.
Cons
The implementation of Bitrix28 proves to be demanding; over 10-11 months, we struggled to maximize the software, missing out on various tools and options provided.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jarotho
Consumer Services, 51-100 employees
Less than a year
Nov 01, 2023
Advancing in collaboration and project management with Bitrix28.
Advancing in collaboration and project management with Bitrix28.
Pros
Bitrix28 has consistently proven to be a dependable and effective solution for our collaboration needs, especially in project settings. The outstanding support we receive reflects the team's commitment to swiftly resolving any issues. The software's features, including video calls, online meetings, and instant messaging, make communication during projects seamless. Additionally, Bitrix28 excels in keeping our files secure.
Cons
Bitrix28 presents challenges in user-friendliness initially, necessitating training to fully exploit its features effectively.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ali
Oil & Energy, 500+ employees
More than a year
Oct 01, 2023
Bitrix28 is the best thing happened to me at work
Bitrix28 is the best thing happened to me at work
Pros
Every facet of Bitrix28 contributes to an outstanding experience, simplifying work processes and enhancing overall productivity.
Cons
There's nothing to criticize about Bitrix28. I consider it a crucial asset for any business.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Huthayfa
Marketing and Advertising, 11-50 employees
More than a year
Oct 01, 2023
Mastering the art of collaboration in project management with Bitrix28.
Mastering the art of collaboration in project management with Bitrix28.
Pros
Bitrix28 provides us with a significant advantage in project management, fostering collaboration by bringing everyone together under one roof. Communication channels, such as instant messaging, video and audio calling, and file sharing, ensure everyone stays updated. The user-friendly dashboards offer a unified view of projects, aiding in tracking progress and pending tasks.
Cons
Bitrix28 is a straightforward and trouble-free product, delivering a flawless user experience without encountering any issues.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
John
Research, 101-500 employees
More than a year
Oct 01, 2023
I would never do business with this company unless you want to get ripped off.
I would never do business with this company unless you want to get ripped off.
Pros
While Bitrix28 appears promising initially, offering a versatile platform for various business needs, there are concerns about false advertising.
Cons
Management concerns arise as they direct users to unreliable global channel partners, resulting in monetary disputes and a strict no-refund policy.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
Cristopher
Environmental Services, 1-10 employees
Less than 6 months
Oct 01, 2023
An interesting CRM/Intranet Alternative
An interesting CRM/Intranet Alternative
Pros
The remarkable features of the free tier and the concept of an expanded CRM and Intranet set Bitrix28 apart in its category. It stands out as a tool covering numerous bases, unlike any similar tool encountered.
Cons
Despite the advantageous array of features in Bitrix28, navigating them can be overwhelming, requiring time to fully comprehend and utilize.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Andr�s J
E-Learning, 1-10 employees
More than a year
Oct 01, 2023
Avis bitrix28
Avis bitrix28
Pros
Bitrix28 streamlines project management, allowing for a reduction in working time and enabling closer interaction with clients through simple and user-friendly software.
Cons
Bitrix28 faces competitiveness challenges due to its elevated cost compared to alternative solutions.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Abel
Hospitality, 1-10 employees
Less than 6 months
Oct 01, 2023
Docs management
Docs management
Pros
Bitrix28, serving as a unified workspace, facilitates document creation, editing, and sharing in one place, ensuring real-time collaboration on documents and files.
Cons
On a positive note, I appreciate Bitrix28 for its online clock, enhancing task management. I have no dislikes, as the software effectively helps me achieve my goals.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Merix
Glass Ceramics & Concrete, 11-50 employees
Less than a year
Oct 01, 2023
Bitrix28 review use
Bitrix28 review use
Pros
Bitrix28's functionalities are efficient, allowing seamless task management and saving significant time. The commendable customer service consistently provides effective solutions.
Cons
While Bitrix28 is good, ongoing efforts focus on continual improvement.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Lamine
Investment Banking, 500+ employees
Less than a year
Oct 01, 2023
Driving the efficiency and growth of my business.
Driving the efficiency and growth of my business.
Pros
The ability to schedule meetings, conferences, and collaborate with colleagues in real time within Bitrix28 has significantly elevated our communication and overall productivity.
Cons
It took some time to acquaint myself with all the functionalities in Bitrix28 and maximize their potential to the fullest.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Eudys Rafael
Entertainment, 1-10 employees
Oct 01, 2023
Review Bitrix24
Review Bitrix24
Pros
Bitrix24 has significantly improved our ability to communicate effectively with existing and potential clients helping us stay organized in our conversations.
Cons
The mobile apps functionality is somewhat limited. While Bitrix offers a wide array of features it would be more userfriendly if these features were presented in a more straightforward layout.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Muhammad
Market Research, 11-50 employees
Sep 06, 2023
Tried it moved on...
Tried it moved on...
Pros
Initially Bitrix24 looked promising with its fresh and inviting appearance as well as reasonable pricing.
Cons
However as I continued to use it I realized that its not as smooth as expected. There were several backoffice issues messy settings and an unexpected price increase after the first year along with privacy concerns.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Anonymous
N/A, 11-50 employees
Sep 05, 2023
Managing Time
Managing Time
Pros
Bitrix24 is exceptionally responsive to information requests for project planning and task organization especially when supported by a certified partner.
Cons
While I primarily use the software for project planning and task organization it serves me well in creating roadmaps and managing tasks.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Ed Ricks
Fund-Raising, 1-10 employees
Sep 04, 2023
A great way to communicate within a large nationwide company
A great way to communicate within a large nationwide company
Pros
Bitrix24 is a comprehensive solution that serves as a onestop shop for me and my colleagues in our nationwide company. It has significantly streamlined our document management protocols guidelines and communication making it an invaluable tool.
Cons
There are times when the abundance of folder options can make it a bit challenging to quickly locate the specific item youre looking for.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Brenna
Hospital & Health Care, 500+ employees
Sep 03, 2023
Bitrix24 Review
Bitrix24 Review
Pros
One of the standout features of this project management software is the inclusion of a messaging function for video calls which greatly enhances communication.
Cons
The abundance of functions can make it a bit challenging to grasp the full potential of the software and it can be overwhelming at times.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Henri
Marketing and Advertising, 1-10 employees
Sep 02, 2023
Bitrix24 my best tool
Bitrix24 my best tool
Pros
I absolutely adore everything about this software because its incredibly userfriendly and straightforward. It has been a timesaving marvel for managing and organizing my tasks efficiently. Moreover it simplifies website creation which is a fantastic bonus.
Cons
On occasion I do run into some navigation issues that can be a bit frustrating.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Liliane
Mechanical or Industrial Engineering, 11-50 employees
Sep 01, 2023
Bitrix24 Review
Bitrix24 Review
Pros
Bitrix24 has made my workflow experience incredibly seamless providing a significant boost to productivity.
Cons
So far I have not encountered any issues and my experience with the software has been amazing.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Alvin
Information Technology and Services, 1-10 employees
Aug 11, 2023
Solution for Effective Project Management
Solution for Effective Project Management
Pros
Bitrix24 has proven to be a valuable tool for our marketing team streamlining communication and enhancing our approach to customer service. The setup is simple and the program is easily integrated with other tools making it highly adaptable.
Cons
While the functionality is excellent the color scheme and landing page could benefit from a more appealing design.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Saskia
Restaurants, 500+ employees
Aug 10, 2023
A powerful CRM for your company
A powerful CRM for your company
Pros
Bitrix24 boasts a highly dynamic interface that allows for workgroup creation website and online store design data integration into the CRM and efficient task automation. It also supports file import and export.
Cons
Due to its extensive feature set the initial learning curve can be somewhat long and laborious.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Rodrigue
Civil Engineering, 51-100 employees
Aug 09, 2023
Its a treasure in cooperating with clients
Its a treasure in cooperating with clients
Pros
Bitrix24 makes it easy to call and email clients record phone calls for later reference and manage client interactions efficiently.
Cons
It can be too sensitive at times altering the way clients are presented in the system.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Magdalena Lidia
OutsourcingOffshoring, 500+ employees
Aug 08, 2023
Online Time Clock Bitrix24
Online Time Clock Bitrix24
Pros
Bitrix24 offers realtime file sharing team collaboration and robust task and project management tools in one centralized repository.
Cons
Over the period Ive used Bitrix24 Ive been pleased with how the vendors technical team promptly responds to our queries whenever issues arise.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Bennett
FiN/Ancial Services, 51-100 employees
Aug 07, 2023
this is the all-in-one solution for efficient business management
this is the all-in-one solution for efficient business management
Pros
Enabling automation of numerous business processes, Bitrix28 saves valuable time and resources.
Cons
The user interface can be confusing and challenging to navigate.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Eduardo
Marketing and Advertising, 1-10 employees
Aug 01, 2023
Great Free Version and Powerful Potential
Great Free Version and Powerful Potential
Pros
Seamless integration and impressive scalability made Bitrix28 easy to adopt in my business. Despite enjoying its use, I believe there's room for improvement in the user interface flow. It's worth a trial before deciding on adoption.
Cons
The cost of additional features was somewhat high for the situation, despite the exciting capacity and integrations available.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Anonymous
N/A, 1-10 employees
Less than 6 months
Aug 01, 2023
Every company must keep track of tasks, deadlines, and available resources
Every company must keep track of tasks, deadlines, and available resources
Pros
Effective file management processes impact administrative expenses positively. Bitrix28 proves to be a powerful yet intricate tool, optimizing file organization and achieving superior performance in the quest for enhanced solutions in file quality management.
Cons
Users often had to adapt their processes rather than the software to address the lack of systemic diversity and centralization.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Cassidy
Information Technology and Services, 51-100 employees
More than a year
Aug 01, 2023
The ultimate tool to boost the productivity of my team
The ultimate tool to boost the productivity of my team
Pros
Bitrix24 has proven to be an invaluable tool for enhancing productivity in my team offering structure organization and efficiency in task and project management.
Cons
Despite its ease of use and visual appeal the abundance of options and settings can initially overwhelm less experienced users requiring some time to familiarize oneself with the platforms full potential.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Juan Carlos
Computer Software, 1-10 employees
Jul 15, 2023
Ultimate guide to customer success
Ultimate guide to customer success
Pros
Bitrix24s knowledge base is a valuable resource for our customers providing answers articles and documentation. Customer support is reliable.
Cons
The chat features availability can be inconsistent and sometimes you may experience a wait time to speak with a support representative.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
N/A, 500+ employees
Jul 14, 2023
Worst web builder ever used
Worst web builder ever used
Pros
Bitrixs customer support experience stands out with dedicated agents offering valuable advice and support.
Cons
My experience with Bitrix has been quite poor due to its extensive confusing service offerings a lackluster user interface high subscription costs and limitations.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
5
Houyamne
Marketing and Advertising, 11-50 employees
Jul 13, 2023
Collaborate and succeed with Bitrix24
Collaborate and succeed with Bitrix24
Pros
Bitrix24 has simplified our operations and greatly enhanced task management contributing to our success.
Cons
While highertier plans can be a bit costly more affordable options would be welcome.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Brijesh
Hospitality, 11-50 employees
Jul 12, 2023
Bitrix24 your immersive task management solution
Bitrix24 your immersive task management solution
Pros
The featurerich task management tools in Bitrix24 have significantly enhanced our teams workflow. They have facilitated seamless file uploads and fostered effective collaboration within the application.
Cons
I believe the free version could offer a more comprehensive range of tools for exploration possibly by imposing certain limitations rather than entirely restricting access to premium features.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Austin
Pharmaceuticals, 51-100 employees
Jul 01, 2023
Bitrix24 review
Bitrix24 review
Pros
What I appreciate the most about Bitrix24 is its provision of free forms and customizable options that streamline communication with both partners and clients within one unified platform.
Cons
Frankly I have yet to come across any aspect of Bitrix24 that I dont find appealing.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Jamieal
Apparel & Fashion, 1-10 employees
Jul 01, 2023
Why we use Bitrix24
Why we use Bitrix24
Pros
Bitrix24 serves as the backbone of our entire business operations encompassing everything from contact management to task assignments and communication all consolidated within a single system.
Cons
Occasionally we encounter some manageable glitches but they do not significantly hinder our workflow.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Philip
Information Technology and Services, 1-10 employees
Jun 01, 2023
Increasing the efficiency of my team
Increasing the efficiency of my team
Pros
The diverse array of features and functionalities in Bitrix24 enables efficient team task management and realtime monitoring of progress enhancing coordination and communication among team members.
Cons
At times I encounter difficulties in swiftly locating specific options or settings which can be a bit frustrating suggesting the potential for improvement in usability and user experience.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Raul Antonio
Entertainment, 1-10 employees
Jun 01, 2023
Good costbenefit for mediumsized companies
Good costbenefit for mediumsized companies
Pros
Bitrix24 proves to be a valuable tool for midsized companies seeking a comprehensive set of tools without having to opt for premium tiers.
Cons
The learning curve is steeper compared to other CRMs available in the market.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
David
Information Technology and Services, 51-100 employees
Jun 01, 2023
An indispensable ally in project management
An indispensable ally in project management
Pros
With its wideranging toolset Bitrix24 facilitates seamless project management and communication enabling streamlined task assignment progress tracking and realtime collaboration with my team.
Cons
The initial learning curve can be slightly overwhelming given the abundance of features and functions the platform offers.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Liliana
Marketing and Advertising, 1-10 employees
Jun 01, 2023
BITRIX 24 CRM Review
BITRIX 24 CRM Review
Pros
I highly value the ease of use and customizable deployment options that Bitrix24 offers making it a great product for our teams needs.
Cons
I find reporting challenging especially when attempting to generate activity reports for CRM notes and sales calls conducted on the go.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Kevin
Automotive, 11-50 employees
Jun 01, 2023
Excellent service
Excellent service
Pros
I admire the effortless setup and userfriendly interface of Bitrix24 making information organization and access a seamless experience.
Cons
The professional version might seem slightly expensive especially considering the prevailing inflation in my country Egypt.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Mohamed
Architecture & Planning, 1-10 employees
Jun 01, 2023
Changing sales after the fact
Changing sales after the fact
Pros
I do utilize Bitrix24s free version and have found it useful thus far.
Cons
We encountered issues related to the pricing policy as the company did not honor the initially promised forever pricing option resulting in a loss of trust.
Ease of use
4
Value for money
5
Customer Support
3
Functionality
4
Adriaan
Banking, 1-10 employees
Jun 01, 2023
Nothing is easy
Nothing is easy
Pros
I rely on Bitrix24s free version for my needs.
Cons
NA
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Gabor
Education MaN/Agement, 1-10 employees
Jun 01, 2023
Transforming business management
Transforming business management
Pros
The extensive tools for customer followup project management and process automation significantly contribute to enhanced efficiency in my business operations.
Cons
The platforms abundance of features and options sometimes makes it challenging to locate specific tools quickly primarily due to personal preference regarding the user interface design.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Mayerly
Marketing and Advertising, 1-10 employees
Jun 01, 2023
A good SaaS solution for all businesses
A good SaaS solution for all businesses
Pros
The simplicity of Bitrix28 is valued, and the tutorials, along with clear instructions, prove highly beneficial.
Cons
Customizing Bitrix28 to suit specific needs is challenging due to the platform's limited customization options.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Agnes Serwaa
Real Estate, 1-10 employees
Less than a year
Jun 01, 2023
Multitasking Project Management Platform To Improve Efficiency
Multitasking Project Management Platform To Improve Efficiency
Pros
Bitrix is a user-friendly tool enhancing collaborative work enjoyment. It facilitates the creation of quality websites, each featuring phone and chat functionality. Admin accounts allow easy user addition, with full visibility into user account activities.
Cons
Understanding the application's objectives can be time-consuming, given its unique nature. Initial use left me feeling confused about its features, necessitating tutorial watching and guideline reading for optimal utilization.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Parth
Information Technology and Services, 51-100 employees
More than a year
Jun 01, 2023
An all-inclusive project management software
An all-inclusive project management software
Pros
Bitrix28, implemented company-wide, stands out as the most comprehensive and powerful project management software. It seamlessly offers simple integrations for immediate implementation.
Cons
The product's UI has room for improvement. While its learning curve is shorter than some software, it remains noticeable during initial use.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Krishna
Hospital & Health Care, 500+ employees
More than a year
Jun 01, 2023
A platform that is not specialized
A platform that is not specialized
Pros
The initial experience with Bitrix28, as the first web project manager, was positive, thanks to its short learning curve.
Cons
Attempting to cover numerous functionalities, Bitrix28 lacks clarity on its core strengths, and integration into the daily operational flow proved challenging.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
David Arturo
Marketing and Advertising, 1-10 employees
Jun 01, 2023
A Comprehensive Collaboration Platform for Businesses
A Comprehensive Collaboration Platform for Businesses
Pros
Bitrix28, a comprehensive collaboration platform, stands out for its versatility and flexibility, catering to businesses of all sizes. Users appreciate the platform's customization options, adapting to specific needs and workflows.
Cons
Notable complexities, restricted customization on the free version, and limited integrations are among the platform's drawbacks.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Anonymous
N/A, 1-10 employees
Jun 01, 2023
Bitrix28 Review
Bitrix28 Review
Pros
With nearly two years of use, Bitrix28 efficiently manages CRM, projects, and tasks for two websites, demonstrating its effectiveness.
Cons
Support, in my opinion, is somewhat complicated, yet they consistently resolved issues attentively.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Pablo
Information Technology and Services, 11-50 employees
More than a year
Jun 01, 2023
Well designed but less features for non premium user
Well designed but less features for non premium user
Pros
Positive feedback is given for Bitrix28's time tracking software, making task allocation and progress monitoring easy. Additionally, it proves useful for attendance management.
Cons
Bitrix28 offers limited features for non-paid members, requiring a plan purchase for full access to useful features.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ashutosh
Computer Software, 51-100 employees
More than a year
Jun 01, 2023
A single place to fulfill all of our requirements
A single place to fulfill all of our requirements
Pros
Bitrix28 provides a unified platform for project management, content collaboration, and video conferencing tools.
Cons
Transmitting large files during conferencing negatively affects audio and video quality, whether sending or receiving them.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Melina
Marketing and Advertising, 500+ employees
Less than a year
Jun 01, 2023