Total 583 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

24%

3

Stars

11%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

GA
George Arthur

Bitrix Group, 101-500 employees

Less than 6 months

1.0

I invested $766,000 with a trading platform that later refused to release

Pros

I invested $766,000 with a trading platform that later refused to release both my deposit and profits. After seeking help, I contacted a recovery specialist, Mrs. Olivia, and provided the necessary details. Within three days, she successfully helped me recover my funds.

Cons

I invested $766,000 with a trading platform that later refused to release both my deposit and profits. After seeking help, I contacted a recovery specialist, Mrs. Olivia, and provided the necessary details. Within three days, she successfully helped me recover my funds.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

M
Miles

Biotechnology, 51-100 employees

3.0

Appointment

Pros

I utilize it for tracking time and scheduling appointments.

Cons

The system sometimes become quite hard to understand due to its extensive range of services.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

T
Tameem

Real Estate, 51-100 employees

More than a year

5.0

My favorite CRM

Pros

I have experimented with several CRM platforms but Bitrix34 is the one I ultimately chose.

Cons

In case of a connection issue there is a risk of losing unsaved updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

CR
CARLOS RODOLFO

Computer Hardware, 1-10 employees

4.0

monitoring of the employees with Bitrix34

Pros

Bitrix34 is well-suited for larger organizations as it can adapt to the company's needs and various departments.

Cons

One drawback of this tool is its lack of widespread recognition in the market resulting in limited usage and unawareness of its numerous benefits.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

J
Jarotho

Consumer Services, 51-100 employees

Less than a year

5.0

Bitrix28 is a good platform

Pros

The impressive array of options, tools, functions, and more within Bitrix28 is noteworthy. This all-in-one software allows for personalized customization, making it an absolutely fantastic product. Its versatility in usage stands out, marking it as exceptional software.

Cons

The implementation of Bitrix28 proves to be demanding; over 10-11 months, we struggled to maximize the software, missing out on various tools and options provided.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Ali

Oil & Energy, 500+ employees

More than a year

5.0

Advancing in collaboration and project management with Bitrix28.

Pros

Bitrix28 has consistently proven to be a dependable and effective solution for our collaboration needs, especially in project settings. The outstanding support we receive reflects the team's commitment to swiftly resolving any issues. The software's features, including video calls, online meetings, and instant messaging, make communication during projects seamless. Additionally, Bitrix28 excels in keeping our files secure.

Cons

Bitrix28 presents challenges in user-friendliness initially, necessitating training to fully exploit its features effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

H
Huthayfa

Marketing and Advertising, 11-50 employees

More than a year

5.0

Bitrix28 is the best thing happened to me at work

Pros

Every facet of Bitrix28 contributes to an outstanding experience, simplifying work processes and enhancing overall productivity.

Cons

There's nothing to criticize about Bitrix28. I consider it a crucial asset for any business.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J
John

Research, 101-500 employees

More than a year

5.0

Mastering the art of collaboration in project management with Bitrix28.

Pros

Bitrix28 provides us with a significant advantage in project management, fostering collaboration by bringing everyone together under one roof. Communication channels, such as instant messaging, video and audio calling, and file sharing, ensure everyone stays updated. The user-friendly dashboards offer a unified view of projects, aiding in tracking progress and pending tasks.

Cons

Bitrix28 is a straightforward and trouble-free product, delivering a flawless user experience without encountering any issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

C
Cristopher

Environmental Services, 1-10 employees

Less than 6 months

1.0

I would never do business with this company unless you want to get ripped off.

Pros

While Bitrix28 appears promising initially, offering a versatile platform for various business needs, there are concerns about false advertising.

Cons

Management concerns arise as they direct users to unreliable global channel partners, resulting in monetary disputes and a strict no-refund policy.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

6

AJ
Andres J

E-Learning, 1-10 employees

More than a year

5.0

An interesting CRM/Intranet Alternative

Pros

The remarkable features of the free tier and the concept of an expanded CRM and Intranet set Bitrix28 apart in its category. It stands out as a tool covering numerous bases, unlike any similar tool encountered.

Cons

Despite the advantageous array of features in Bitrix28, navigating them can be overwhelming, requiring time to fully comprehend and utilize.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Abel

Hospitality, 1-10 employees

Less than 6 months

5.0

Avis bitrix28

Pros

Bitrix28 streamlines project management, allowing for a reduction in working time and enabling closer interaction with clients through simple and user-friendly software.

Cons

Bitrix28 faces competitiveness challenges due to its elevated cost compared to alternative solutions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M
Merix

Glass Ceramics & Concrete, 11-50 employees

Less than a year

5.0

Docs management

Pros

Bitrix28, serving as a unified workspace, facilitates document creation, editing, and sharing in one place, ensuring real-time collaboration on documents and files.

Cons

On a positive note, I appreciate Bitrix28 for its online clock, enhancing task management. I have no dislikes, as the software effectively helps me achieve my goals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L
Lamine

Investment Banking, 500+ employees

Less than a year

5.0

Bitrix28 review use

Pros

Bitrix28's functionalities are efficient, allowing seamless task management and saving significant time. The commendable customer service consistently provides effective solutions.

Cons

While Bitrix28 is good, ongoing efforts focus on continual improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ER
Eudys Rafael

Entertainment, 1-10 employees

5.0

Driving the efficiency and growth of my business.

Pros

The ability to schedule meetings, conferences, and collaborate with colleagues in real time within Bitrix28 has significantly elevated our communication and overall productivity.

Cons

It took some time to acquaint myself with all the functionalities in Bitrix28 and maximize their potential to the fullest.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

M
Muhammad

Market Research, 11-50 employees

5.0

Review Bitrix24

Pros

Bitrix24 has significantly improved our ability to communicate effectively with existing and potential clients helping us stay organized in our conversations.

Cons

The mobile apps functionality is somewhat limited. While Bitrix offers a wide array of features it would be more userfriendly if these features were presented in a more straightforward layout.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

3.0

Tried it moved on...

Pros

Initially Bitrix24 looked promising with its fresh and inviting appearance as well as reasonable pricing.

Cons

However as I continued to use it I realized that its not as smooth as expected. There were several backoffice issues messy settings and an unexpected price increase after the first year along with privacy concerns.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

ER
Ed Ricks

Fund-Raising, 1-10 employees

5.0

Managing Time

Pros

Bitrix24 is exceptionally responsive to information requests for project planning and task organization especially when supported by a certified partner.

Cons

While I primarily use the software for project planning and task organization it serves me well in creating roadmaps and managing tasks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B
Brenna

Hospital & Health Care, 500+ employees

5.0

A great way to communicate within a large nationwide company

Pros

Bitrix24 is a comprehensive solution that serves as a onestop shop for me and my colleagues in our nationwide company. It has significantly streamlined our document management protocols guidelines and communication making it an invaluable tool.

Cons

There are times when the abundance of folder options can make it a bit challenging to quickly locate the specific item youre looking for.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

H
Henri

Marketing and Advertising, 1-10 employees

5.0

Bitrix24 Review

Pros

One of the standout features of this project management software is the inclusion of a messaging function for video calls which greatly enhances communication.

Cons

The abundance of functions can make it a bit challenging to grasp the full potential of the software and it can be overwhelming at times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

L
Liliane

Mechanical or Industrial Engineering, 11-50 employees

4.0

Bitrix24 my best tool

Pros

I absolutely adore everything about this software because its incredibly userfriendly and straightforward. It has been a timesaving marvel for managing and organizing my tasks efficiently. Moreover it simplifies website creation which is a fantastic bonus.

Cons

On occasion I do run into some navigation issues that can be a bit frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7