Total 583 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

24%

3

Stars

11%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A
Adam

Law Enforcement, 51-100 employees

Less than 6 months

5.0

Great for small businesses!

Pros

The fact that this CMS is free to use is fantastic. It boasts an intuitive interface, easy navigation, and all the essential features necessary to meet the requirements of small businesses.

Cons

It would be beneficial to have more options for ticket types. Technical support availability and assistance could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

Less than 6 months

4.0

Our marketing solution

Pros

BITRIX24 is widely recognized in marketing for its powerful sales software. The online version enables unlimited client registration, catering to businesses of any size. Despite its high cost, the results it delivers make it worth the investment.

Cons

In the bustling marketing industry, having software that effectively manages sales and marketing is crucial. Bitrix24 offers a range of features like task management, project organization, and file sharing, making it a valuable solution for businesses of any size.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, N/A employees

Less than a year

4.0

Great CRM for small to medium sized businesses.

Pros

Bitrix24 offers a free CRM solution that is well-suited for small to medium-sized companies. The comprehensive tool set is hosted in the cloud, adding to its convenience.

Cons

All features are integrated, making it hard to distinguish between CRM and PMS functionalities. Overall, it's quite basic.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8