Total 14 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KM
kris morgan

matic digital, 11-50 employees

Less than 6 months

5.0

Thank you Kevin & Bizinta

Pros

I truly appreciate all the features Bizinta has to offer. Even more, the exceptional customer service stands out. Kevin's consistent, thorough training and support have been invaluable in making the platform easy to use. The onboarding fee is minimal, yet the value provided is incredible. Thank you, Kevin and Bizinta, for such outstanding support!

Cons

The only drawback is that the user experience could be improved. With so many features, it can be challenging to locate what you need, and not everything feels intuitive. This makes Kevin's support even more essential and appreciated!

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C
Chad

AscentCFO, 11-50 employees

More than a year

5.0

My experience as a Data Analyst

Pros

Amazing API, robust and user friendly. Excellent support staff.

Cons

None!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TW
Tara Webb

The FDA Group, 11-50 employees

More than a year

5.0

Review by Sr. Director

Pros

The implementation was very quick and the support team was fantastic.

Cons

no cons yet

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Aubrey

TGG Accounting, 101-500 employees

More than a year

5.0

Great Business Operations Management Tool for Professional Services Companies

Pros

What I liked most about Bizinta is its user-friendly interface and comprehensive feature set. It tracks employee utilization, client types, engagements, and billing with ease, allowing us to manage multiple aspects of our business efficiently. Additionally, the Bizinta team is very responsive, forward-thinking, and always looking for ways to improve the platform, making it feel like the heartbeat of our organization.

Cons

What I liked least about Bizinta is that updates to certain features sometimes take longer than expected to implement. While the team is responsive and open to feedback, the time taken for some enhancements can be a bit slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

5

Functionality

9

MS
Michelle Smith

Lauber Business Partners, 51-100 employees

More than a year

4.0

My review as Office and Accounting manager

Pros

Excellent Customer Service. Easy to use. Priced fair.

Cons

It would be better if the software has a few more reporting options.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

LW
Lindsay White

TGG Accounting, 51-100 employees

More than a year

5.0

User Friendly Time Tracking SaaS Product

Pros

User Friendly, Great Reporting, Superior Support, Easy Integrations.

Cons

Have not found one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sanjit

RoseRyan, a ZRG company, 101-500 employees

More than a year

5.0

Talent Ops Mgr

Pros

Easy to use time management, client and user management, scheduling, financial reporting

Cons

LinkedIn integration - still need to investigae

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

DK
Daniel Kaiser

Kaiser Consulting, LLC, 101-500 employees

More than a year

5.0

Controller

Pros

I am very satisfied with the product. We use time tracking, scheduling, reporting. It is a very flexible system! I have used a lot of systems over my tenure, this is one of the best!

Cons

I really do not have any cons with bizinta!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KB
Kayla Bowsky

Ascent CFO, 11-50 employees

More than a year

5.0

Great product

Pros

I love the hands on approach and how easy it is to talk to someone. They truly tailor their software to your needs and their service.

Cons

Like every software it is not polished yet but with this comes the customization options and they use your input in upgrades.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

WR
Will Riegel

Ascent CFO, 11-50 employees

Less than a year

5.0

We love Bizinta

Pros

Bizinta had a clean implementation, is easy to use and has fantastic customer support

Cons

We sometimes need to do custom development to get specific functionality. That said, the development process has been easy and fair.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MJ
Megan J.

Accounting, 1-10 employees

4.0

Excellent overall.

Pros

Bizinta is excellent at project management and comes with a combination of tools to help me track the hours accurately. I like tracking my expected hours and seeing if Im on target. Bizinta is simple to use and adapts to how I manage my business. The technology lets me consolidate our timesheets, expenses, and customer billing into one system. It has saved consultants and approvers a significant amount of time. The reporting and analytics are excellent. The client, consultant, service line, and so on can see profitability.

Cons

To keep in line with the aesthetics of the desktop software, they have recently upgraded the mobile app to match the look and feel. But they have not focused more on the user experience. I used to quickly upload receipts using my phones camera, but that isnt quick anymore since theres an added step in the way now. Overall, at least the mobile app needs a complete overhaul to make it usable for me.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

T
Tommy

Accounting, 51-100 employees

5.0

Has all the time tracking features we needed.

Pros

We used to rely on an in-house software solution to track our time which worked great but was too simple for our growing needs. Bizinta is far superior and has advanced tools, which makes our work more accurate. They have a system for recording hours that is simple, straightforward, and works at the click of a button. It has helped us eliminate the manual labor that went into handling timesheets and tracking the hours of every individual employee. It is by far the quickest solution we have found.

Cons

They have made the software as close to perfect as they possibly could, but still, some features are there for no real benefit. Now and then, Ill come into a function that is difficult to use, such as some of the expenditure tracking capabilities or transitioning from client hours to client expense charges. It could have been easier by smoothing the user interface and placing similar tools together, as finding them takes longer than usual.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

DL
Danny L

Information Technology and Services, 51-100 employees

4.0

Great product with excellent value for money

Pros

I have been using Bizinita ever since the software was new in the market, and I have only seen it get better over time. It has made time gathering, project oversight, organizational reporting, and invoicing a much simpler and efficient process. A load of different reporting options has helped our company save time and money.

Cons

The only problem with Bizinta is that it is still growing so some features are still glitchy. The support team has their hands full all the time so they cannot really tend to all the issues immediately. However, since they are in a growing phase, they listen to our feedback attentively and add the features we want in their roadmap.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

LM
Lisa M.

Accounting, 11-50 employees

4.0

Cost and Time Effective.

Pros

Bizinta has the most amazing implementation team, which guided us through the phase and did most of our work for us. Their after-sales support crew is also very knowledgeable and fixes tool-related issues quickly. Compared to what we used before Bizinta, the scheduling software has made managing our consultants and projects much easier and saved us hours each week. We now spend the saved time going back and reviewing the progress to ensure the best possible services are being provided. The integration of time-keeping, scheduling, and billing has streamlined our operation and decreased or eliminated errors.

Cons

The UI is not their strong point. They have barely put any effort into improving the UI elements over the years, and it has started to show its age. The app is full of random bugs and glitches that sometimes interfere with our work and cannot be ignored. I have submitted complaints multiple times, but they always prioritize (and solve) features/tools-related problems and then come to the UI part. They have often closed my ticket without doing anything and without an explanation.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7