Libraries, 11-50 employees
Less than a year
“solid file sharing/storage service”
Pros
Navigating the interface is very easy and anyone familiar with similar services will have no trouble finding their way around.
Cons
There's really not much to dislike about it. It turned out to be far better than what we expected.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 500+ employees
Less than a year
“Box storage is helpful for collaborating cross team”
Pros
It is a secure and efficient way to collaborate across teams and create a safe storage space for file transfers.
Cons
The notifications to alert someone about an upload are not as simple as I would prefer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Non-Profit Organization Management, 1-10 employees
Less than a year
“Back Up to Box”
Pros
Box adds an extra layer of data integrity and protection which serves as a backup for our organization's materials.
Cons
The limited number of users restricts us to use this platform for a broad use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
E-Learning, 51-100 employees
More than a year
“Organising Tons of Large Files”
Pros
I like how easily I can use Box across different devices, such as laptops and mobile phones. It is also quite simple with Box to share files with different types of email accounts, whether for work or personal use, unlike other platforms.
Cons
It's hard to think of any drawbacks because most of its features are similar to others, except for its unique differentiator.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
Less than a year
“The best document organizer available!!”
Pros
I am very happy with every feature. I am very happy that I can keep things organized with an ease!
Cons
I haven't come across any negative aspects so far. Box has met every requirement that has come up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 1-10 employees
More than a year
“Box - easy, effective and secure cloud storage you can totally rely on”
Pros
I love how well it integrates with other tools. I personally use it with Trello and I have a folder with all my travel details like passport photos, tickets and contact numbers. This means I can access them from anywhere in the world if needed.
Cons
There is nothing to complain about with Box. Its a great product that works really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Great Platform!”
Pros
Our influencer agency introduced us to Box and we were pleased with its accessibility. Sharing images and videos we received was easy. I would definitely recommend it!
Cons
We didn't find any cons related with this product, but we also didn't have to go through the onboarding process as everything was simple to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Market Research, 11-50 employees
“Box is the best cloud based tool for businesses”
Pros
Most of the time, I rely on Box for file sharing and content management.
Cons
So far, there's nothing I dislike, except for occasional upload speed issues, which are automatically resolved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“Secure and Convenient document storage”
Pros
The system is easy to implement and use. It provides secure environment that allows multiple users to access files from various devices.
Cons
As a new team member, I sometimes find it confusing because the name is quite similar to Drop Box.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 101-500 employees
More than a year
“Easy platform to share and open document”
Pros
Its great to have the option for different access levels and restrictions. I can easily share a link to a document and even create new documents within the platform.
Cons
Removing a user when you are not the administrator/owner can be difficult.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sports, 101-500 employees
More than a year
“Box, good , but could be better”
Pros
It is an excellent platform for organizing files within our workforce, sharing them and ensuring they are safely stored.
Cons
If you're not a regular user or new to it, getting familiar with and navigating around Box can be a bit difficult.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 51-100 employees
More than a year
“box review”
Pros
I love how I can find all my files in one place, update them and easily share them with my coworkers.
Cons
At times, it can be slow and take a significantly long time to load.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
10
Accounting, 11-50 employees
More than a year
“Box useful tool”
Pros
Keeping track of updates and restoring older versions is not a problem anymore.
Cons
I can't edit access files directly within Box and there is a risk of losing files if there is a connectivity issue. Also, I have encountered problems when multiple people try to edit the same file at the same time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Legal Services, 1-10 employees
More than a year
“Small Business Essential Tool”
Pros
Box is an quite user friendly product from start to end.
Cons
The licensing model for small businesses can be expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Architecture & Planning, 1-10 employees
Less than a year
“Recommend for secure doc management”
Pros
Box is a fantastic alternative for securely storing documents.
Cons
The speed of file transfers needs improvement, especially when it comes to partial transfers and optimizing their use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 500+ employees
Less than a year
“Great option for cloud sharing the storage”
Pros
It is user-friendly, offers convenience and an intuitive interface.
Cons
There are occasional breakdowns, but they are usually resolved quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Biotechnology, 11-50 employees
More than a year
“Excellent storage tool”
Pros
It provides a central platform to store and share information.
Cons
Sometimes, data fails to sync and gets lost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 101-500 employees
More than a year
“Cloud Storage and more!”
Pros
Box offers a convenient and simple solution for storing my documents and files in the cloud. The inclusion of Box Sign and Box Relay has greatly improved my workflow. With Box Co-Authoring, multiple individuals can edit a document simultaneously. Additionally, integrating Box Drive into my Windows or Apple computer allows me to access Box documents without relying on a web browser.
Cons
Occasionally, Box Drive doesn't sync immediately with Box.com. Co-Authoring requires setup in Office beforehand and can cause sync issues with Box Drive, where documents updated in Box.com aren't immediately synced.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Computer Software, 11-50 employees
Less than a year
“Simple to use file sharing service.”
Pros
Box is an invaluable tool for sharing files within our organization and beyond.
Cons
Box fails to separate themselves from its direct competitors. It is quite similar to the products available on for years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Box Review”
Pros
I love the capture feature a it allows me to save files directly into a folder.
Cons
It is frustrating when our instance at Stanford occasionally loses files. To resolve this issue we have to contact IT for assistance which takes time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
