Total 83 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

30%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LA
Leslie Anne

Computer Software, 500+ employees

Less than a year

5.0

Box for easy file management

Pros

I have been using Box for around 2 years now, and I must say it has been a great experience. I can work and save files without worrying about running out of storage. Even if my internet connection drops, I can easily recover my work once the connection is restored. Additionally, Box is accessible via mobile phones which makes it incredibly convenient when I need to check my files and forget to bring my laptop. I highly recommend Box. It is the best so far!

Cons

I found all the features of Box to be useful. So there is nothing negative to say.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brooke

Non-Profit Organization Management, 51-100 employees

Less than 6 months

4.0

One space for google & microsoft docs

Pros

I am very please with the feature that allows me to have both Google and Microsoft documents in one folder, which can be easily shared and collaborated on. It keeps everything organized for all parties involved.

Cons

So far, I haven't come across anything that I didn't like about Box.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

J
Jen

Computer Software, 11-50 employees

Less than a year

5.0

Easy security with data room

Pros

Compared to the terrible software our lawyers ask us to use, Box is the best. It is simple to create folders, assign access and editing permissions, and control file uploads and downloads. The insights into user activity are fantastic too. It is satisfying to see a potential investor download the entire folder, as it shows their interest.

Cons

The pricing can be a bit confusing, mainly with different user categories like "managed" and non-managed." Since we have many one-time investors, I don't want to incur unnecessary costs, but I still want to ensure they have an excellent experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J
Joseph

Consumer Goods, 1-10 employees

Less than 6 months

4.0

Free trial to manage documents easily

Pros

Signing up and using Box is a very smooth process. It reminds me a lot of Dropbox but at a lower cost.

Cons

At the moment I don't have any cons to mention. The app seems pretty good.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Manan

Information Technology and Services, 11-50 employees

Less than a year

5.0

Share your data safely

Pros

I use Box for secure cloud storage to upload and share files with clients. It offers plenty of space for storing data over long periods.

Cons

The limited integration options provoked us to explore other tools alongside Box during our work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Krystal

Computer & Network Security, 11-50 employees

Less than a year

3.0

Highly recommend Box – great app!

Pros

I feel like it's just like any other storage or app, similar to Google. They all seem to be competing with each other.

Cons

I couldn't find anything that really stood out about it. It is similar to any other drive.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

5

D
Duvan

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

Secure file storage on box

Pros

This app has been very helpful in storing my files and freeing up space on my phone.

Cons

The limitations of the free version can be bothersome since I want to enjoy the app more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Alexis

Writing and Editing, 1-10 employees

4.0

Top choice over others

Pros

I value the security of file sharing on Box. To access content, someone must be signed in, but you can easily send a code or link to someone who doesn't have a paid account. They simply need to create a free account and sign in.

Cons

It's similar to other products in most aspects, majorly when it comes to pricing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

Less than a year

5.0

Good product!

Pros

I like the management and storage protection that Box provides. It offers a sense of freedom within the realm of phone usage.

Cons

Other than password protection, I really can't find anything bad about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Renalyn

Banking, 1-10 employees

Less than 6 months

5.0

My experience with Box

Pros

It is super easy to use and I love that it has secure automatic backup and recovery features. It makes everything so much more reliable.

Cons

Currently, I can't think of any negatives. Everything about Box is cool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tayeb

Graphic Design, 1-10 employees

More than a year

5.0

Reliable & secure file exchange

Pros

With its large storage allowance and competitive pricing, Box stands out. I have personally experienced top-notch support from their team.

Cons

Some files get duplicated, so I have to manually delete duplicates. However, I did rather have duplicate files than risk losing data. Overall, my archiving experience with Box has been pleasant.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
abdelrahman

Computer Software, 1-10 employees

Less than a year

5.0

Always easy and quick with Box

Pros

Box made it easy for us to share images and videos we received. I would definitely recommend it!

Cons

There are no cons to using Box, although the internet speed can sometimes be a bit slow when working in a browser.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sam

Education Management, 500+ employees

Less than 6 months

4.0

Convenient to use

Pros

Sharing large documents with contributors inside and outside our school district was a hassle free process with Box.

Cons

It was a bit difficult to grant edit access to all contributors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

J
Joleen

Marketing and Advertising, 1-10 employees

More than a year

5.0

All in one solution

Pros

One of the best features is being able to access all my files and projects anytime, anywhere. I also have peace of mind knowing that my files are securely protected.

Cons

I haven't encountered any significant issues except when I haven't been properly invited to a specific Box folder.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bernadine

Marketing and Advertising, 11-50 employees

Less than a year

5.0

I love it!

Pros

It gives me a single platform to store all my documents, which makes everything so much more organized.

Cons

I don't have anything bad to say or mention about Box.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I
Islam

Hospitality, 101-500 employees

Less than a year

5.0

Simplifies my work like no other

Pros

I really like the smart design that ensures everything functions smoothly.

Cons

I have no cons to mention. It's easy to use, gives a professional experience is really accurate and makes my workflow smooth and flawless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sahil

Financial Services, 500+ employees

More than a year

5.0

Quick remote collaboration

Pros

The cloud updates and data syncing are smooth. Also, It is quite useful when working remotely and collaborating on projects.

Cons

The only con I can think of is that sometimes there is a glitch in the cloud where the original file doesn't update after editing it locally. It's rare, but it can be confusing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
Joris

Alternative Dispute Resolution, 51-100 employees

Less than a year

4.0

Easy to operate

Pros

It's a really simple program that helps me manage my documents easily.

Cons

Inviting other users is a bit hard at time but it doesn't feel overwhelming to me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Better than most leading brands

Pros

The light desktop program syncs smoothly. The collaboration feature, "canvas option," is very useful. Unlike other software, Box doesn't crash often when handling large amounts of data. Even when syncing numerous files, it doesn't slow down my computer.

Cons

The link expiration feature can be a bit finicky a time. When I turn off expiration link for public sharing, it automatically turns back on the next time I log into my Box account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jeb

Events Services, 1-10 employees

Less than a year

5.0

Box handles our backups

Pros

We have been using Box for years, mainly as a backup tool and it has saved us many times. We try to back up everything once a week. Also, I find the mobile app quite useful. In the beginning, I used it a lot to transfer files between my phone and computer.

Cons

The only thing I dislike about Box is the file size limitation for transfers. It may seem petty, but it can cause a lot of inconvenience when dealing with large files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10