Leslie Anne
Computer Software, 500+ employees
Less than a year
“Box for easy file management
Pros
I have been using Box for around 2 years now, and I must say it has been a great experience. I can work and save files without worrying about running out of storage. Even if my internet connection drops, I can easily recover my work once the connection is restored. Additionally, Box is accessible via mobile phones which makes it incredibly convenient when I need to check my files and forget to bring my laptop. I highly recommend Box. It is the best so far!
Cons
I found all the features of Box to be useful. So there is nothing negative to say.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brooke
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“One space for google & microsoft docs
Pros
I am very please with the feature that allows me to have both Google and Microsoft documents in one folder, which can be easily shared and collaborated on. It keeps everything organized for all parties involved.
Cons
So far, I haven't come across anything that I didn't like about Box.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Jen
Computer Software, 11-50 employees
Less than a year
“Easy security with data room
Pros
Compared to the terrible software our lawyers ask us to use, Box is the best. It is simple to create folders, assign access and editing permissions, and control file uploads and downloads. The insights into user activity are fantastic too. It is satisfying to see a potential investor download the entire folder, as it shows their interest.
Cons
The pricing can be a bit confusing, mainly with different user categories like "managed" and non-managed." Since we have many one-time investors, I don't want to incur unnecessary costs, but I still want to ensure they have an excellent experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Joseph
Consumer Goods, 1-10 employees
Less than 6 months
“Free trial to manage documents easily
Pros
Signing up and using Box is a very smooth process. It reminds me a lot of Dropbox but at a lower cost.
Cons
At the moment I don't have any cons to mention. The app seems pretty good.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Manan
Information Technology and Services, 11-50 employees
Less than a year
“Share your data safely
Pros
I use Box for secure cloud storage to upload and share files with clients. It offers plenty of space for storing data over long periods.
Cons
The limited integration options provoked us to explore other tools alongside Box during our work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Krystal
Computer & Network Security, 11-50 employees
Less than a year
“Highly recommend Box – great app!
Pros
I feel like it's just like any other storage or app, similar to Google. They all seem to be competing with each other.
Cons
I couldn't find anything that really stood out about it. It is similar to any other drive.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
5
Duvan
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Secure file storage on box
Pros
This app has been very helpful in storing my files and freeing up space on my phone.
Cons
The limitations of the free version can be bothersome since I want to enjoy the app more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Alexis
Writing and Editing, 1-10 employees
“Top choice over others
Pros
I value the security of file sharing on Box. To access content, someone must be signed in, but you can easily send a code or link to someone who doesn't have a paid account. They simply need to create a free account and sign in.
Cons
It's similar to other products in most aspects, majorly when it comes to pricing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than a year
“Good product!
Pros
I like the management and storage protection that Box provides. It offers a sense of freedom within the realm of phone usage.
Cons
Other than password protection, I really can't find anything bad about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renalyn
Banking, 1-10 employees
Less than 6 months
“My experience with Box
Pros
It is super easy to use and I love that it has secure automatic backup and recovery features. It makes everything so much more reliable.
Cons
Currently, I can't think of any negatives. Everything about Box is cool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tayeb
Graphic Design, 1-10 employees
More than a year
“Reliable & secure file exchange
Pros
With its large storage allowance and competitive pricing, Box stands out. I have personally experienced top-notch support from their team.
Cons
Some files get duplicated, so I have to manually delete duplicates. However, I did rather have duplicate files than risk losing data. Overall, my archiving experience with Box has been pleasant.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
abdelrahman
Computer Software, 1-10 employees
Less than a year
“Always easy and quick with Box
Pros
Box made it easy for us to share images and videos we received. I would definitely recommend it!
Cons
There are no cons to using Box, although the internet speed can sometimes be a bit slow when working in a browser.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam
Education Management, 500+ employees
Less than 6 months
“Convenient to use
Pros
Sharing large documents with contributors inside and outside our school district was a hassle free process with Box.
Cons
It was a bit difficult to grant edit access to all contributors.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Joleen
Marketing and Advertising, 1-10 employees
More than a year
“All in one solution
Pros
One of the best features is being able to access all my files and projects anytime, anywhere. I also have peace of mind knowing that my files are securely protected.
Cons
I haven't encountered any significant issues except when I haven't been properly invited to a specific Box folder.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bernadine
Marketing and Advertising, 11-50 employees
Less than a year
“I love it!
Pros
It gives me a single platform to store all my documents, which makes everything so much more organized.
Cons
I don't have anything bad to say or mention about Box.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Islam
Hospitality, 101-500 employees
Less than a year
“Simplifies my work like no other
Pros
I really like the smart design that ensures everything functions smoothly.
Cons
I have no cons to mention. It's easy to use, gives a professional experience is really accurate and makes my workflow smooth and flawless.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sahil
Financial Services, 500+ employees
More than a year
“Quick remote collaboration
Pros
The cloud updates and data syncing are smooth. Also, It is quite useful when working remotely and collaborating on projects.
Cons
The only con I can think of is that sometimes there is a glitch in the cloud where the original file doesn't update after editing it locally. It's rare, but it can be confusing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Joris
Alternative Dispute Resolution, 51-100 employees
Less than a year
“Easy to operate
Pros
It's a really simple program that helps me manage my documents easily.
Cons
Inviting other users is a bit hard at time but it doesn't feel overwhelming to me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
“Better than most leading brands
Pros
The light desktop program syncs smoothly. The collaboration feature, "canvas option," is very useful. Unlike other software, Box doesn't crash often when handling large amounts of data. Even when syncing numerous files, it doesn't slow down my computer.
Cons
The link expiration feature can be a bit finicky a time. When I turn off expiration link for public sharing, it automatically turns back on the next time I log into my Box account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeb
Events Services, 1-10 employees
Less than a year
“Box handles our backups
Pros
We have been using Box for years, mainly as a backup tool and it has saved us many times. We try to back up everything once a week. Also, I find the mobile app quite useful. In the beginning, I used it a lot to transfer files between my phone and computer.
Cons
The only thing I dislike about Box is the file size limitation for transfers. It may seem petty, but it can cause a lot of inconvenience when dealing with large files.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Libraries, 11-50 employees
Less than a year
“solid file sharing/storage service
Pros
Navigating the interface is very easy and anyone familiar with similar services will have no trouble finding their way around.
Cons
There's really not much to dislike about it. It turned out to be far better than what we expected.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
“Box storage is helpful for collaborating cross team
Pros
It is a secure and efficient way to collaborate across teams and create a safe storage space for file transfers.
Cons
The notifications to alert someone about an upload are not as simple as I would prefer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Laura
Non-Profit Organization Management, 1-10 employees
Less than a year
“Back Up to Box
Pros
Box adds an extra layer of data integrity and protection which serves as a backup for our organization's materials.
Cons
The limited number of users restricts us to use this platform for a broad use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rhia Roxanne
E-Learning, 51-100 employees
More than a year
“Organising Tons of Large Files
Pros
I like how easily I can use Box across different devices, such as laptops and mobile phones. It is also quite simple with Box to share files with different types of email accounts, whether for work or personal use, unlike other platforms.
Cons
It's hard to think of any drawbacks because most of its features are similar to others, except for its unique differentiator.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mart
Hospital & Health Care, 11-50 employees
Less than a year
“The best document organizer available!!
Pros
I am very happy with every feature. I am very happy that I can keep things organized with an ease!
Cons
I haven't come across any negative aspects so far. Box has met every requirement that has come up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Alternative Medicine, 1-10 employees
More than a year
“Box - easy, effective and secure cloud storage you can totally rely on
Pros
I love how well it integrates with other tools. I personally use it with Trello and I have a folder with all my travel details like passport photos, tickets and contact numbers. This means I can access them from anywhere in the world if needed.
Cons
There is nothing to complain about with Box. Its a great product that works really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Great Platform!
Pros
Our influencer agency introduced us to Box and we were pleased with its accessibility. Sharing images and videos we received was easy. I would definitely recommend it!
Cons
We didn't find any cons related with this product, but we also didn't have to go through the onboarding process as everything was simple to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jayash
Market Research, 11-50 employees
“Box is the best cloud based tool for businesses
Pros
Most of the time, I rely on Box for file sharing and content management.
Cons
So far, there's nothing I dislike, except for occasional upload speed issues, which are automatically resolved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Svetlana
Non-Profit Organization Management, 1-10 employees
More than a year
“Secure and Convenient document storage
Pros
The system is easy to implement and use. It provides secure environment that allows multiple users to access files from various devices.
Cons
As a new team member, I sometimes find it confusing because the name is quite similar to Drop Box.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria
Consumer Services, 101-500 employees
More than a year
“Easy platform to share and open document
Pros
Its great to have the option for different access levels and restrictions. I can easily share a link to a document and even create new documents within the platform.
Cons
Removing a user when you are not the administrator/owner can be difficult.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Rob
Sports, 101-500 employees
More than a year
“Box, good , but could be better
Pros
It is an excellent platform for organizing files within our workforce, sharing them and ensuring they are safely stored.
Cons
If you're not a regular user or new to it, getting familiar with and navigating around Box can be a bit difficult.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“box review
Pros
I love how I can find all my files in one place, update them and easily share them with my coworkers.
Cons
At times, it can be slow and take a significantly long time to load.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
10
Jamie
Accounting, 11-50 employees
More than a year
“Box useful tool
Pros
Keeping track of updates and restoring older versions is not a problem anymore.
Cons
I can't edit access files directly within Box and there is a risk of losing files if there is a connectivity issue. Also, I have encountered problems when multiple people try to edit the same file at the same time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Christopher
Legal Services, 1-10 employees
More than a year
“Small Business Essential Tool
Pros
Box is an quite user friendly product from start to end.
Cons
The licensing model for small businesses can be expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Vijay Kumar
Architecture & Planning, 1-10 employees
Less than a year
“Recommend for secure doc management
Pros
Box is a fantastic alternative for securely storing documents.
Cons
The speed of file transfers needs improvement, especially when it comes to partial transfers and optimizing their use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yi-Tzu
Higher Education, 500+ employees
Less than a year
“Great option for cloud sharing the storage
Pros
It is user-friendly, offers convenience and an intuitive interface.
Cons
There are occasional breakdowns, but they are usually resolved quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Melanie
Biotechnology, 11-50 employees
More than a year
“Excellent storage tool
Pros
It provides a central platform to store and share information.
Cons
Sometimes, data fails to sync and gets lost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Higher Education, 101-500 employees
More than a year
“Cloud Storage and more!
Pros
Box offers a convenient and simple solution for storing my documents and files in the cloud. The inclusion of Box Sign and Box Relay has greatly improved my workflow. With Box Co-Authoring, multiple individuals can edit a document simultaneously. Additionally, integrating Box Drive into my Windows or Apple computer allows me to access Box documents without relying on a web browser.
Cons
Occasionally, Box Drive doesn't sync immediately with Box.com. Co-Authoring requires setup in Office beforehand and can cause sync issues with Box Drive, where documents updated in Box.com aren't immediately synced.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Mickey
Computer Software, 11-50 employees
Less than a year
“Simple to use file sharing service.
Pros
Box is an invaluable tool for sharing files within our organization and beyond.
Cons
Box fails to separate themselves from its direct competitors. It is quite similar to the products available on for years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laksman
Marketing and Advertising, 1-10 employees
More than a year
“Box Review
Pros
I love the capture feature a it allows me to save files directly into a folder.
Cons
It is frustrating when our instance at Stanford occasionally loses files. To resolve this issue we have to contact IT for assistance which takes time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heejin
Non-Profit Organization Management, 11-50 employees
Less than a year
“gets the job done
Pros
The e-signature option in Box has simplified the entire process of signing documents. No more printing, signing, scanning and uploading. All can be done easily within the platform.
Cons
Apart from e-signatures, I am not entirely sure how Box stands out compared to Google Drive, which seems to have easier sharing and access control features. Depending on your account and package, you might get more storage space with Box.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
5
Cat
Non-Profit Organization Management, 1-10 employees
Less than a year
“Easy to use and lots of capabilities
Pros
There are multiple permission settings available for sharing files which are easy to navigate. This feature is quite useful when I want to share files but also need to restrict access. Box allows me to achieve both objectives.
Cons
Currently, it serves its purpose for us, but there is a limitation in terms of the size of shared or stored files, which affects its functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miha
Non-Profit Organization Management, 1-10 employees
More than a year
“Box is a great file storage, sharing, and collaboration tool.
Pros
Box provides cloud storage for files that are easily accessible from both the cloud and desktop. I can control access to files based on staff, project teams and internal or external organizations. With its substantial storage capacity, all my files are at my fingertips.
Cons
Some features are not as well thought out as other tools. For example, renaming large numbers of items like photos and moving files between folders can be confusing. Additionally, links shared with external organizations and emails sometimes don't work on the first try.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Vincent
Research, 1-10 employees
Less than a year
“The future of cloud-based content management
Pros
I am impressed by the platform's advanced features and its potential for future development. I also like the real-time file sharing capability with intended recipients.
Cons
I have noticed an issue with proliferation that needs to be addressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Yasmine
Furniture, 500+ employees
Less than a year
“The excellent functionality of box
Pros
It greatly improves the organization and management of business schedules.
Cons
Personally, I haven't faced any problems with the app.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Brock
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
“Box
Pros
Sharing files with my coworkers is very easy with Box.
Cons
Occasionally, it takes a while for changes to be seen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Douglas
Information Services, 500+ employees
More than a year
“Very Nice tool
Pros
All the features are highly stable and seamlessly functional.
Cons
I don't have anything bad to say as it is a great tool and I really like it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Abdulraof
Hospital & Health Care, 500+ employees
Less than 6 months
“Great for teamwork
Pros
It is very easy to use and ensures the security of shared files among team members. I have full control over file access.
Cons
The pricing needs more improvements and additional features are required to surpass Google Drive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sebastien
Biotechnology, 500+ employees
Less than a year
“Sebastien's review
Pros
Uploading and downloading data is amazingly easy and convenient.
Cons
The search function doesn't always provide all the results I am looking for.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
7
zouhir
Internet, 1-10 employees
Less than a year
“A wonderful product. I like the simplicity and its privacy-preserving features
Pros
Box offers a user interface that is simple and easy to navigate which allows me to easily organize and manage my files.
Cons
The amount of free storage space provided is very limited. If you require a significant amount of storage, you'll need to pay an additional subscription fee.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
7
