Total 83 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

30%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LA

Leslie Anne

Computer Software, 500+ employees

Less than a year

5.0
April 2024

Box for easy file management

Pros

I have been using Box for around 2 years now, and I must say it has been a great experience. I can work and save files without worrying about running out of storage. Even if my internet connection drops, I can easily recover my work once the connection is restored. Additionally, Box is accessible via mobile phones which makes it incredibly convenient when I need to check my files and forget to bring my laptop. I highly recommend Box. It is the best so far!

Cons

I found all the features of Box to be useful. So there is nothing negative to say.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brooke

Non-Profit Organization Management, 51-100 employees

Less than 6 months

4.0
April 2024

One space for google & microsoft docs

Pros

I am very please with the feature that allows me to have both Google and Microsoft documents in one folder, which can be easily shared and collaborated on. It keeps everything organized for all parties involved.

Cons

So far, I haven't come across anything that I didn't like about Box.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

J

Jen

Computer Software, 11-50 employees

Less than a year

5.0
April 2024

Easy security with data room

Pros

Compared to the terrible software our lawyers ask us to use, Box is the best. It is simple to create folders, assign access and editing permissions, and control file uploads and downloads. The insights into user activity are fantastic too. It is satisfying to see a potential investor download the entire folder, as it shows their interest.

Cons

The pricing can be a bit confusing, mainly with different user categories like "managed" and non-managed." Since we have many one-time investors, I don't want to incur unnecessary costs, but I still want to ensure they have an excellent experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J

Joseph

Consumer Goods, 1-10 employees

Less than 6 months

4.0
April 2024

Free trial to manage documents easily

Pros

Signing up and using Box is a very smooth process. It reminds me a lot of Dropbox but at a lower cost.

Cons

At the moment I don't have any cons to mention. The app seems pretty good.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Manan

Information Technology and Services, 11-50 employees

Less than a year

5.0
April 2024

Share your data safely

Pros

I use Box for secure cloud storage to upload and share files with clients. It offers plenty of space for storing data over long periods.

Cons

The limited integration options provoked us to explore other tools alongside Box during our work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Krystal

Computer & Network Security, 11-50 employees

Less than a year

3.0
March 2024

Highly recommend Box – great app!

Pros

I feel like it's just like any other storage or app, similar to Google. They all seem to be competing with each other.

Cons

I couldn't find anything that really stood out about it. It is similar to any other drive.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

5

D

Duvan

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
March 2024

Secure file storage on box

Pros

This app has been very helpful in storing my files and freeing up space on my phone.

Cons

The limitations of the free version can be bothersome since I want to enjoy the app more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Alexis

Writing and Editing, 1-10 employees

4.0
March 2024

Top choice over others

Pros

I value the security of file sharing on Box. To access content, someone must be signed in, but you can easily send a code or link to someone who doesn't have a paid account. They simply need to create a free account and sign in.

Cons

It's similar to other products in most aspects, majorly when it comes to pricing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
March 2024

Good product!

Pros

I like the management and storage protection that Box provides. It offers a sense of freedom within the realm of phone usage.

Cons

Other than password protection, I really can't find anything bad about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Renalyn

Banking, 1-10 employees

Less than 6 months

5.0
March 2024

My experience with Box

Pros

It is super easy to use and I love that it has secure automatic backup and recovery features. It makes everything so much more reliable.

Cons

Currently, I can't think of any negatives. Everything about Box is cool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tayeb

Graphic Design, 1-10 employees

More than a year

5.0
March 2024

Reliable & secure file exchange

Pros

With its large storage allowance and competitive pricing, Box stands out. I have personally experienced top-notch support from their team.

Cons

Some files get duplicated, so I have to manually delete duplicates. However, I did rather have duplicate files than risk losing data. Overall, my archiving experience with Box has been pleasant.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

abdelrahman

Computer Software, 1-10 employees

Less than a year

5.0
March 2024

Always easy and quick with Box

Pros

Box made it easy for us to share images and videos we received. I would definitely recommend it!

Cons

There are no cons to using Box, although the internet speed can sometimes be a bit slow when working in a browser.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sam

Education Management, 500+ employees

Less than 6 months

4.0
March 2024

Convenient to use

Pros

Sharing large documents with contributors inside and outside our school district was a hassle free process with Box.

Cons

It was a bit difficult to grant edit access to all contributors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

J

Joleen

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2024

All in one solution

Pros

One of the best features is being able to access all my files and projects anytime, anywhere. I also have peace of mind knowing that my files are securely protected.

Cons

I haven't encountered any significant issues except when I haven't been properly invited to a specific Box folder.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bernadine

Marketing and Advertising, 11-50 employees

Less than a year

5.0
March 2024

I love it!

Pros

It gives me a single platform to store all my documents, which makes everything so much more organized.

Cons

I don't have anything bad to say or mention about Box.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Islam

Hospitality, 101-500 employees

Less than a year

5.0
March 2024

Simplifies my work like no other

Pros

I really like the smart design that ensures everything functions smoothly.

Cons

I have no cons to mention. It's easy to use, gives a professional experience is really accurate and makes my workflow smooth and flawless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sahil

Financial Services, 500+ employees

More than a year

5.0
March 2024

Quick remote collaboration

Pros

The cloud updates and data syncing are smooth. Also, It is quite useful when working remotely and collaborating on projects.

Cons

The only con I can think of is that sometimes there is a glitch in the cloud where the original file doesn't update after editing it locally. It's rare, but it can be confusing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Joris

Alternative Dispute Resolution, 51-100 employees

Less than a year

4.0
March 2024

Easy to operate

Pros

It's a really simple program that helps me manage my documents easily.

Cons

Inviting other users is a bit hard at time but it doesn't feel overwhelming to me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
March 2024

Better than most leading brands

Pros

The light desktop program syncs smoothly. The collaboration feature, "canvas option," is very useful. Unlike other software, Box doesn't crash often when handling large amounts of data. Even when syncing numerous files, it doesn't slow down my computer.

Cons

The link expiration feature can be a bit finicky a time. When I turn off expiration link for public sharing, it automatically turns back on the next time I log into my Box account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeb

Events Services, 1-10 employees

Less than a year

5.0
March 2024

Box handles our backups

Pros

We have been using Box for years, mainly as a backup tool and it has saved us many times. We try to back up everything once a week. Also, I find the mobile app quite useful. In the beginning, I used it a lot to transfer files between my phone and computer.

Cons

The only thing I dislike about Box is the file size limitation for transfers. It may seem petty, but it can cause a lot of inconvenience when dealing with large files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Libraries, 11-50 employees

Less than a year

4.0
February 2024

solid file sharing/storage service

Pros

Navigating the interface is very easy and anyone familiar with similar services will have no trouble finding their way around.

Cons

There's really not much to dislike about it. It turned out to be far better than what we expected.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
February 2024

Box storage is helpful for collaborating cross team

Pros

It is a secure and efficient way to collaborate across teams and create a safe storage space for file transfers.

Cons

The notifications to alert someone about an upload are not as simple as I would prefer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Laura

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
February 2024

Back Up to Box

Pros

Box adds an extra layer of data integrity and protection which serves as a backup for our organization's materials.

Cons

The limited number of users restricts us to use this platform for a broad use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RR

Rhia Roxanne

E-Learning, 51-100 employees

More than a year

5.0
February 2024

Organising Tons of Large Files

Pros

I like how easily I can use Box across different devices, such as laptops and mobile phones. It is also quite simple with Box to share files with different types of email accounts, whether for work or personal use, unlike other platforms.

Cons

It's hard to think of any drawbacks because most of its features are similar to others, except for its unique differentiator.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mart

Hospital & Health Care, 11-50 employees

Less than a year

5.0
February 2024

The best document organizer available!!

Pros

I am very happy with every feature. I am very happy that I can keep things organized with an ease!

Cons

I haven't come across any negative aspects so far. Box has met every requirement that has come up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mike

Alternative Medicine, 1-10 employees

More than a year

5.0
February 2024

Box - easy, effective and secure cloud storage you can totally rely on

Pros

I love how well it integrates with other tools. I personally use it with Trello and I have a folder with all my travel details like passport photos, tickets and contact numbers. This means I can access them from anywhere in the world if needed.

Cons

There is nothing to complain about with Box. Its a great product that works really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
February 2024

Great Platform!

Pros

Our influencer agency introduced us to Box and we were pleased with its accessibility. Sharing images and videos we received was easy. I would definitely recommend it!

Cons

We didn't find any cons related with this product, but we also didn't have to go through the onboarding process as everything was simple to understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jayash

Market Research, 11-50 employees

4.0
February 2024

Box is the best cloud based tool for businesses

Pros

Most of the time, I rely on Box for file sharing and content management.

Cons

So far, there's nothing I dislike, except for occasional upload speed issues, which are automatically resolved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

S

Svetlana

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
February 2024

Secure and Convenient document storage

Pros

The system is easy to implement and use. It provides secure environment that allows multiple users to access files from various devices.

Cons

As a new team member, I sometimes find it confusing because the name is quite similar to Drop Box.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Victoria

Consumer Services, 101-500 employees

More than a year

5.0
January 2024

Easy platform to share and open document

Pros

Its great to have the option for different access levels and restrictions. I can easily share a link to a document and even create new documents within the platform.

Cons

Removing a user when you are not the administrator/owner can be difficult.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

Rob

Sports, 101-500 employees

More than a year

4.0
January 2024

Box, good , but could be better

Pros

It is an excellent platform for organizing files within our workforce, sharing them and ensuring they are safely stored.

Cons

If you're not a regular user or new to it, getting familiar with and navigating around Box can be a bit difficult.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
January 2024

box review

Pros

I love how I can find all my files in one place, update them and easily share them with my coworkers.

Cons

At times, it can be slow and take a significantly long time to load.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

10

J

Jamie

Accounting, 11-50 employees

More than a year

4.0
January 2024

Box useful tool

Pros

Keeping track of updates and restoring older versions is not a problem anymore.

Cons

I can't edit access files directly within Box and there is a risk of losing files if there is a connectivity issue. Also, I have encountered problems when multiple people try to edit the same file at the same time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Christopher

Legal Services, 1-10 employees

More than a year

5.0
January 2024

Small Business Essential Tool

Pros

Box is an quite user friendly product from start to end.

Cons

The licensing model for small businesses can be expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

VK

Vijay Kumar

Architecture & Planning, 1-10 employees

Less than a year

5.0
December 2023

Recommend for secure doc management

Pros

Box is a fantastic alternative for securely storing documents.

Cons

The speed of file transfers needs improvement, especially when it comes to partial transfers and optimizing their use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Yi-Tzu

Higher Education, 500+ employees

Less than a year

4.0
December 2023

Great option for cloud sharing the storage

Pros

It is user-friendly, offers convenience and an intuitive interface.

Cons

There are occasional breakdowns, but they are usually resolved quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Melanie

Biotechnology, 11-50 employees

More than a year

5.0
December 2023

Excellent storage tool

Pros

It provides a central platform to store and share information.

Cons

Sometimes, data fails to sync and gets lost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Higher Education, 101-500 employees

More than a year

4.0
December 2023

Cloud Storage and more!

Pros

Box offers a convenient and simple solution for storing my documents and files in the cloud. The inclusion of Box Sign and Box Relay has greatly improved my workflow. With Box Co-Authoring, multiple individuals can edit a document simultaneously. Additionally, integrating Box Drive into my Windows or Apple computer allows me to access Box documents without relying on a web browser.

Cons

Occasionally, Box Drive doesn't sync immediately with Box.com. Co-Authoring requires setup in Office beforehand and can cause sync issues with Box Drive, where documents updated in Box.com aren't immediately synced.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Mickey

Computer Software, 11-50 employees

Less than a year

5.0
December 2023

Simple to use file sharing service.

Pros

Box is an invaluable tool for sharing files within our organization and beyond.

Cons

Box fails to separate themselves from its direct competitors. It is quite similar to the products available on for years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laksman

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

Box Review

Pros

I love the capture feature a it allows me to save files directly into a folder.

Cons

It is frustrating when our instance at Stanford occasionally loses files. To resolve this issue we have to contact IT for assistance which takes time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Heejin

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0
December 2023

gets the job done

Pros

The e-signature option in Box has simplified the entire process of signing documents. No more printing, signing, scanning and uploading. All can be done easily within the platform.

Cons

Apart from e-signatures, I am not entirely sure how Box stands out compared to Google Drive, which seems to have easier sharing and access control features. Depending on your account and package, you might get more storage space with Box.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

5

C

Cat

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
December 2023

Easy to use and lots of capabilities

Pros

There are multiple permission settings available for sharing files which are easy to navigate. This feature is quite useful when I want to share files but also need to restrict access. Box allows me to achieve both objectives.

Cons

Currently, it serves its purpose for us, but there is a limitation in terms of the size of shared or stored files, which affects its functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Miha

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
December 2023

Box is a great file storage, sharing, and collaboration tool.

Pros

Box provides cloud storage for files that are easily accessible from both the cloud and desktop. I can control access to files based on staff, project teams and internal or external organizations. With its substantial storage capacity, all my files are at my fingertips.

Cons

Some features are not as well thought out as other tools. For example, renaming large numbers of items like photos and moving files between folders can be confusing. Additionally, links shared with external organizations and emails sometimes don't work on the first try.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

V

Vincent

Research, 1-10 employees

Less than a year

5.0
December 2023

The future of cloud-based content management

Pros

I am impressed by the platform's advanced features and its potential for future development. I also like the real-time file sharing capability with intended recipients.

Cons

I have noticed an issue with proliferation that needs to be addressed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Y

Yasmine

Furniture, 500+ employees

Less than a year

4.0
December 2023

The excellent functionality of box

Pros

It greatly improves the organization and management of business schedules.

Cons

Personally, I haven't faced any problems with the app.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

B

Brock

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

5.0
October 2023

Box

Pros

Sharing files with my coworkers is very easy with Box.

Cons

Occasionally, it takes a while for changes to be seen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Douglas

Information Services, 500+ employees

More than a year

5.0
October 2023

Very Nice tool

Pros

All the features are highly stable and seamlessly functional.

Cons

I don't have anything bad to say as it is a great tool and I really like it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Abdulraof

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
October 2023

Great for teamwork

Pros

It is very easy to use and ensures the security of shared files among team members. I have full control over file access.

Cons

The pricing needs more improvements and additional features are required to surpass Google Drive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sebastien

Biotechnology, 500+ employees

Less than a year

5.0
October 2023

Sebastien's review

Pros

Uploading and downloading data is amazingly easy and convenient.

Cons

The search function doesn't always provide all the results I am looking for.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

7

Z

zouhir

Internet, 1-10 employees

Less than a year

4.0
October 2023

A wonderful product. I like the simplicity and its privacy-preserving features

Pros

Box offers a user interface that is simple and easy to navigate which allows me to easily organize and manage my files.

Cons

The amount of free storage space provided is very limited. If you require a significant amount of storage, you'll need to pay an additional subscription fee.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

7