Brightidea Software Reviews

“The Leader in the Industry, but come with a price if you want to innovate

Pros

In general, the app does exactly what it claims without any major surprises, and it's easy to set up for any IT manager.

Cons

The App is quite expensive, so it's important to check the ROI beforehand.

“Hack App for the win!

Pros

Brightidea makes it simple to establish initiatives for our Global Hack Day program. Submitting a project is easy for our employees, and the features for voting and commenting encourage great interaction among colleagues. As an administrator, I can easily customize pages using the widget editor.

Cons

BrightIdea is constantly improving their platform, but as an admin, it does have its quirks. Occasionally, it can be frustrating to match font sizes and colors on an HTML widget. The wide range of options can be overwhelming in the beginning and some features may not seem very intuitive. However, with time you get the hang of it.

“Great Innovation management tool

Pros

The tool allows us to manage complex innovation programs that involve both employees and external actors like start-ups. It is very flexible and scales according to the ambitions of any innovation team. The evaluation tools are great, and the API library is amazing, allowing us to integrate new functionalities as well as other third-party systems.

Cons

The project management tools could be improved. However, I understand that it wasn't primarily designed as a PM system. I believe the front-end design could be slightly enhanced in future releases.

“great software

Pros

Brightidea is highly intuitive and easy to set up. We use it for multiple purposes.

Cons

It's somewhat annoying that the rules engine lacks Boolean logic, but it is manageable.

“Overall, a good experience

Pros

The platform is highly configurable and offers numerous customization options.

Cons

The stages and rules are limited, which is not ideal for multi-level processes.

“boost your innovation program

Pros

Setting up and using the platform is not problematic, and it allows us to drive innovation not just within our team but also with external communities.

Cons

The HTML layout could benefit from some updates to improve flexibility.

“Innovation Goals

Pros

Implementation is easy, and the customer support is excellent. What is even better is that there are no painful updates. One of their team members even attended our event (prior to the Covid-19 era) to assist us with the launch.

Cons

I have no complaints at the moment. Building a culture of innovation takes time, but the platform is a great starting point!

“New bright idea users

Pros

The platform is very intuitive and easy to use, whether on a computer or mobile device.

Cons

I don't have any specific cons to mention, but it is important to remember that a cool platform alone doesn't change corporate culture...

“Great Innovation Platform!

Pros

Compared to previous platforms we have used, I have found the customization features quite user-friendly. The ability to add steps and create rules in the innovation pipeline setup helps us create the necessary dynamics for our relatively complex innovation and product development process. Initially, integrating it with our processes posed some challenges, but over time we found ways to adapt the platform to our needs.

Cons

It would be a good improvement to have all the functionalities we enjoy on the desktop version available in the mobile app.

“Situational - Not as customisable as I'd like

Pros

The speed at which new sites can be created is fantastic. If you don't require extensive customization, it is quite easy to set up a professional-looking site quickly.

Cons

Customizing and implementing things like workflows and editing the homepage format can be quite troublesome or inconsistent. It feels like there is a migration to a new interface that's only partially complete, leading to confusion when customizing different aspects of one page or site across multiple places.

“Great Way to Crowd-Source Ideas from your Employees

Pros

Brightideas provides a quite comprehensive and robust platform that empowered our Innovation Team to establish a method for employees to share their ideas with management. The built-in "reward and recognition" system also incentivized ideas and was highly appreciated by our employees.

Cons

The learning curve for mastering this product is quite steep, and backend users will need extensive training with Brightidea representatives.

“Brightidea

Pros

Brightidea is well-suited for hackathons and crowd-sourced challenges. Once the site is created, collecting ideas and progressing them through the pipeline is relatively simple.

Cons

Brightidea makes most tasks challenging. The backend feels outdated and unintuitive. Setting up a site is time-consuming, and there are three different setup areas, which can be confusing. Brightidea needs to make many updates.

“Good Value

Pros

The setup process is simple and there are ready-to-use templates available.

Cons

Customization requires a lot of work if you don't fit their predefined modes.

“Quick and cheap platform to get an organization started on tracking initiatives

Pros

It is easy to get started with Brightidea, and implementation doesn't require a lot of training or learning. The interface is user-friendly and doesn't take much time to learn.

Cons

There are many features and functionalities missing that would make an admin's life easier. It works best if someone on the admin side has knowledge of CSS and HTML.

“Brightidea has been the key to organising our innovation initiatives

Pros

It is very easy to learn the software and to set it to suit the needs of our initiative, as well as match the colors and theme of our company.

Cons

I haven't encountered any problems so far. However I have been actively trying to identify areas for improvement, but so far, I haven't found any!

“Ideation software with built in features that you won't know you need until later

Pros

Having served as an Enterprise Admin for 2 years, there are 4 main areas that stand out when considering what I like best about Bright Idea. Firstly, the end-user experience for those participating in a Challenge to submit, vote or comment on ideas. The interface is simple and intuitive. I haven't received any inquiries from end-users about how to use it or what to do. Grade: A+. The next area is Site (or Campaign) Administration, which is relevant for Challenge and Community Administrators who manage the campaigns. There is a slight learning curve, but it's easy to show Managers how to configure functional widgets that offer a wealth of functionality in an easy-to-use interface. The functional options range from simple to advanced and can cater to users with varying levels of expertise. Grade: A+. As an Enterprise Administrator, there are numerous customizable features for the enterprise-wide site or individual Challenge experiences. One minor complaint I have is that there are so many features that it can feel overwhelming when first learning the product. Grade: A. Finally, the Customer Service team is outstanding. They are highly responsive, easily understood, and available whenever needed. Their support has significantly contributed to the success of our use of Bright Idea. Grade: A++.

Cons

As an Enterprise Administrator, there is a learning curve for many functional options that can take some time to grasp. Additionally, I am not fond of certain terminologies, such as "webstorm."

“Brightidea for tracking new product introduction

Pros

We are thrilled that Brightidea keeps a log of status changes as projects progress through our new product pipeline. The approval dependencies and historical data have proven to be highly valuable for tracking changes and reporting to regulatory agencies. It's also very useful to be able to view project inputs in different ways. We can sort projects by stage and export them into spreadsheets based on various criteria. The pipeline view helps us visualize where attention is required.

Cons

One issue we encountered was the inability to backdate projects. While we can adjust dates when exporting data from the Brightidea site, it would be useful to have the option to backdate projects since we can't always upload new products on the day they start. Nonetheless, the Brightidea team has been able to resolve any other problems that arose!

“Highly recommend Brightidea

Pros

This software has a pleasant user interface and a range of different applications to customize our innovation management program.

Cons

There are a few desirable items that are currently not available for free and require customization (which can be quite expensive).

“Great Innovation Tool, constantly updating features

Pros

Their account managers and support team are very responsive and take customer feedback seriously when updating the product. The abundance of helpful documentation aids companies in learning how to utilize innovation across the organization.

Cons

The reporting and metrics could benefit from a visual update.

“Continuously Improving Cool Idea Management Software

Pros

What I like the most is the introduction of new tools and features every year.

Cons

The software's inflexibility in website design is its least favorable aspect.

“Great platform, great support

Pros

The platform is quite helpful for collecting and managing our innovation concepts. In the past, we relied on a manual process but this tool has simplified our project management.

Cons

It could be slightly more intuitive for users.

“Ideation

Pros

The SaaS model and the ability to quickly configure the system to suit our global audience was something I really liked.

Cons

Importing distribution lists and groups sometimes feel challenging.

“Brightidea's customer service makes the difference

Pros

Collaborating with the Brightidea team is always a great experience. They prioritize client satisfaction and continuously enhance their product to meet our requirements.

Cons

Like many software providers in this category, setting up the metrics we need has been a struggle.

“Unique but cumbersome

Pros

I like how the entire platform can be customized. It is a full-fledged web application that can be tailored to be as advanced, simple or personalized as needed. I also had a great experience with BI support.

Cons

Personally, I find it to be quite confusing and complex, and it took me a while to learn how to use the backend, which might be expected for backends in general. Initially, Brightidea felt like being in a pilot's cockpit, with an overwhelming number of knobs and buttons to keep track of. The wide range of features also slows down the backend and makes it less responsive compared to enjoyable and well-designed software.

“BrightIdea is a great software for innovation and collaboration

Pros

BrightIdea is an exceptional software for innovation and collaboration. As an administrator, it is easy to use. We use this software it in our organization for so many different purposes which includes crowdsourcing innovative ideas from our employees. BrightIdea has provided us with an accessible platform to collect and store our innovative ideas easily at one platform.

Cons

It would be great if they had integration with Workplace.

“Stockland- Bright Idea Review

Pros

The team's customer support has been outstanding.

Cons

The product's customizability is a strength, but some features are inflexible and hard to customize.

“Brightidea Site Feedback

Pros

I like the ease and speed with which I can set up initiative/challenge pages. Additionally, the ability to create pipelines to evaluate and track the progress of ideas, as well as easily route them to the appropriate evaluator(s), is highly beneficial. The customer support is excellent, with quick response times and efficient resolution turnaround.

Cons

The language translation feature needs improvement for more accurate results. It would be beneficial to have clearer distinctions between the different apps. Having different templates/layouts that align with the main purpose of each application would be fantastic. For instance, the 'Discuss' app should resemble a discussion board rather than adopting the same format as the other applications, where each submission is treated as an individual idea board.

“Powerful and robust tool

Pros

I really like the wide range of features offered and the ability to update and edit widgets in real-time without going through a lengthy process.

Cons

Due to multiple layers of code build from a previous project phase, we rely heavily on Brightidea developers and designers, limiting the admin's autonomy to make quick changes.

“BrightIdea Review

Pros

The BrightIdea platform has a visually appealing and user-friendly interface that engages users easily.

Cons

The software has limited functionality in areas like socialization and financials. However, the BrightIdea team is open to feedback and frequently updates the product.

“Excellent Product

Pros

It's easy to use, and the support from BrightIdea is excellent.

Cons

The tool is quite overwhelming due to its wide range features. As it makes it a bit challenging to determine the best way to use it.

“Jumpstart your innovation program

Pros

It will support your innovation program as it progresses, offering templates and guidance for nearly all program activities. The mobile app is a plus, and the platform can be tailored to align with our specific objectives. The overall analytics and pipeline management, from idea to delivery, are highly valuable.

Cons

The visual identity customization options (themes and CSS) are effective but require more effort than I prefer. Designing the user journey on the homepage, in particular needs careful consideration.

“Good tool for managing innovation pipeline

Pros

The tool offers great flexibility for configuration and customization.

Cons

There is an abundance of widgets and options to configure, which can slow down the configuration process. Having templates tailored to specific needs would greatly assist users in configuring the platform more efficiently.

“Good experience so far!

Pros

As a part of a multi-site organization, I love how employees can share and discuss ideas with colleagues they may not have interacted with otherwise.

Cons

My initial experience with the platform has been positive, but it's been hard to encourage all employees to fully embrace the online platform and go completely paperless. This is particularly difficult because a significant portion of our workforce doesn't have regular access to a computer or mobile phone during working hours.

“Robust and highly capable idea management platform

Pros

The platform may not have excessive features, but it feels incredibly reliable. The navigation is intuitive, and we haven't felt the need to distribute user guides.

Cons

For now the reporting capabilities are quite robust and extensive, but I believe having the ability to create custom reports would be a valuable addition to the platform.

“Great product

Pros

The ease of use and administration, along with the availability of templates for different applications, are notable aspects.

Cons

The campaign pages have limited out-of-the-box (non-code) flexibility. It would be great to have options like a three-column layout with a footer or a two-column layout. Additionally, the ability to switch between these layouts after creating a campaign would be beneficial.

“Bright Idea - selected idea management platform

Pros

The implementation process is hassle free and the support provided, as well as the integration of single sign-on (SSO) is commendable.

Cons

The mobile application requires enhancements and having the ease of customization/configuration on the backend will be better too.

“Best Innovation Tool

Pros

I am thrilled that our organization uses this software as a platform for submitting innovative ideas to enhance our experiences and processes. We have had significant ideas that comes from a team member's Bright Idea submission, leading to the establishment of sister companies. It is definitely worth having! It also give a platform for engagement and empowerment among team members. Moreover, there are options to customize our own Bright Idea "portal" specific to our organization.

Cons

I genuinely have no complaints or cons to mention about this software. It's truly amazing!

“Perfect realization of idea crowd-sourcing in a platform

Pros

The platform's major advantage is its remarkable flexibility and customization which allows us to adapt it to our needs rather than the other way around. Although it can sometimes seem overwhelming, overall, I consider this a significant asset of the platform. Additionally, the Brightidea team consistently introduces clear and understandable improvements. We absolutely love the platform, from its concept to its interface and usability. It helps us categorize projects and work in a more organized manner within our team.

Cons

There isn't anything significant that we dislike. However, the reporting could be slightly improved, as the exported data doesn't fully capture its essence, making it a bit more challenging to present to third-party individuals. Additionally, the pricing could be slightly lower.

“The best innovation mangement software

Pros

The tool is user-friendly, easy to customize and offers a wide range of ready-to-use apps.

Cons

The onboarding process is well-executed but may be a bit slow if you already have technical knowledge. It should be tailored to the administrator's skills.

“Platform Usage

Pros

The tool's ease of use is remarkable. It allows end users to collaborate and share ideas across all work streams. The platform captures all submissions and allows the end user group to customize the submission and evaluation process according to their needs.

Cons

When reviewing submissions, the ease of use can be a missing point. In the pipeline view, it's not possible to see the specific submission number without hovering over it. Having the ability to customize the submission form layout to meet the end users' needs would be beneficial.

“Great tool for businesses

Pros

It was very simple and easy to use and navigate. It operates similarly to a social media site, allowing you to "like" the content someone added and providing real-time updates and responses. I also like being able to gather information about common issues throughout our business and collaborate on ideas.

Cons

Currently, I have no dislikes to mention. With more usage over time, there may be things to add in the future, but as it stands it works perfectly fine.

“Crowdsourcing Tool

Pros

The tool is intuitive, and we can easily track changes or the status of our ideas.

Cons

The available queries for slicing and dicing the data are not enough. The charts are limited, and we still need to extract data manually to create reports or charts.

“Great interface and very enjoyable interaction with others

Pros

I thoroughly enjoyed exploring others submissions and having the ability to vote, comment and ask questions on each one.

Cons

It took some effort to figure out how to create a topic for submissions.

“Accessibility and functionality

Pros

I like that how simply it allows to manage information needed to be managed.

Cons

Some tools can overcomplicate simple tasks, like the Can Vas tool.

“The best software

Pros

I love the ease of use and administration of this tool. Its high level of customization allows us to align it with our brand and make it work for us. It provides us with a well-organized platform for crowdsourcing solutions to our challenges by engaging our associates. We have been using BI for two years, and the continuous enhancements and improvements they implement are impressive.

Cons

The system offers so many applications, and it is a struggle for me to find the best way to utilize all of them. It would be helpful to have real-world examples for each application.

“Ease of USe

Pros

The ease of navigation and use were significant factors that influenced my decision to continue using it.

Cons

I haven't encountered anything that I would consider a con or that would discourage me from using it.