Brightidea Software Reviews

Pros

In general, the app does exactly what it claims without any major surprises, and it's easy to set up for any IT manager.

Cons

The App is quite expensive, so it's important to check the ROI beforehand.

Pros

Brightidea makes it simple to establish initiatives for our Global Hack Day program. Submitting a project is easy for our employees, and the features for voting and commenting encourage great interaction among colleagues. As an administrator, I can easily customize pages using the widget editor.

Cons

BrightIdea is constantly improving their platform, but as an admin, it does have its quirks. Occasionally, it can be frustrating to match font sizes and colors on an HTML widget. The wide range of options can be overwhelming in the beginning and some features may not seem very intuitive. However, with time you get the hang of it.

Pros

The tool allows us to manage complex innovation programs that involve both employees and external actors like start-ups. It is very flexible and scales according to the ambitions of any innovation team. The evaluation tools are great, and the API library is amazing, allowing us to integrate new functionalities as well as other third-party systems.

Cons

The project management tools could be improved. However, I understand that it wasn't primarily designed as a PM system. I believe the front-end design could be slightly enhanced in future releases.

Pros

Brightidea is highly intuitive and easy to set up. We use it for multiple purposes.

Cons

It's somewhat annoying that the rules engine lacks Boolean logic, but it is manageable.

Pros

The platform is highly configurable and offers numerous customization options.

Cons

The stages and rules are limited, which is not ideal for multi-level processes.

Pros

Setting up and using the platform is not problematic, and it allows us to drive innovation not just within our team but also with external communities.

Cons

The HTML layout could benefit from some updates to improve flexibility.

Pros

Implementation is easy, and the customer support is excellent. What is even better is that there are no painful updates. One of their team members even attended our event (prior to the Covid-19 era) to assist us with the launch.

Cons

I have no complaints at the moment. Building a culture of innovation takes time, but the platform is a great starting point!

Pros

The platform is very intuitive and easy to use, whether on a computer or mobile device.

Cons

I don't have any specific cons to mention, but it is important to remember that a cool platform alone doesn't change corporate culture...

Pros

Compared to previous platforms we have used, I have found the customization features quite user-friendly. The ability to add steps and create rules in the innovation pipeline setup helps us create the necessary dynamics for our relatively complex innovation and product development process. Initially, integrating it with our processes posed some challenges, but over time we found ways to adapt the platform to our needs.

Cons

It would be a good improvement to have all the functionalities we enjoy on the desktop version available in the mobile app.

Pros

The speed at which new sites can be created is fantastic. If you don't require extensive customization, it is quite easy to set up a professional-looking site quickly.

Cons

Customizing and implementing things like workflows and editing the homepage format can be quite troublesome or inconsistent. It feels like there is a migration to a new interface that's only partially complete, leading to confusion when customizing different aspects of one page or site across multiple places.

Pros

Brightideas provides a quite comprehensive and robust platform that empowered our Innovation Team to establish a method for employees to share their ideas with management. The built-in "reward and recognition" system also incentivized ideas and was highly appreciated by our employees.

Cons

The learning curve for mastering this product is quite steep, and backend users will need extensive training with Brightidea representatives.

Pros

Brightidea is well-suited for hackathons and crowd-sourced challenges. Once the site is created, collecting ideas and progressing them through the pipeline is relatively simple.

Cons

Brightidea makes most tasks challenging. The backend feels outdated and unintuitive. Setting up a site is time-consuming, and there are three different setup areas, which can be confusing. Brightidea needs to make many updates.

Pros

The setup process is simple and there are ready-to-use templates available.

Cons

Customization requires a lot of work if you don't fit their predefined modes.

Pros

It is easy to get started with Brightidea, and implementation doesn't require a lot of training or learning. The interface is user-friendly and doesn't take much time to learn.

Cons

There are many features and functionalities missing that would make an admin's life easier. It works best if someone on the admin side has knowledge of CSS and HTML.

Pros

It is very easy to learn the software and to set it to suit the needs of our initiative, as well as match the colors and theme of our company.

Cons

I haven't encountered any problems so far. However I have been actively trying to identify areas for improvement, but so far, I haven't found any!

Pros

Having served as an Enterprise Admin for 2 years, there are 4 main areas that stand out when considering what I like best about Bright Idea. Firstly, the end-user experience for those participating in a Challenge to submit, vote or comment on ideas. The interface is simple and intuitive. I haven't received any inquiries from end-users about how to use it or what to do. Grade: A+. The next area is Site (or Campaign) Administration, which is relevant for Challenge and Community Administrators who manage the campaigns. There is a slight learning curve, but it's easy to show Managers how to configure functional widgets that offer a wealth of functionality in an easy-to-use interface. The functional options range from simple to advanced and can cater to users with varying levels of expertise. Grade: A+. As an Enterprise Administrator, there are numerous customizable features for the enterprise-wide site or individual Challenge experiences. One minor complaint I have is that there are so many features that it can feel overwhelming when first learning the product. Grade: A. Finally, the Customer Service team is outstanding. They are highly responsive, easily understood, and available whenever needed. Their support has significantly contributed to the success of our use of Bright Idea. Grade: A++.

Cons

As an Enterprise Administrator, there is a learning curve for many functional options that can take some time to grasp. Additionally, I am not fond of certain terminologies, such as "webstorm."

Pros

We are thrilled that Brightidea keeps a log of status changes as projects progress through our new product pipeline. The approval dependencies and historical data have proven to be highly valuable for tracking changes and reporting to regulatory agencies. It's also very useful to be able to view project inputs in different ways. We can sort projects by stage and export them into spreadsheets based on various criteria. The pipeline view helps us visualize where attention is required.

Cons

One issue we encountered was the inability to backdate projects. While we can adjust dates when exporting data from the Brightidea site, it would be useful to have the option to backdate projects since we can't always upload new products on the day they start. Nonetheless, the Brightidea team has been able to resolve any other problems that arose!

Pros

This software has a pleasant user interface and a range of different applications to customize our innovation management program.

Cons

There are a few desirable items that are currently not available for free and require customization (which can be quite expensive).

Pros

Their account managers and support team are very responsive and take customer feedback seriously when updating the product. The abundance of helpful documentation aids companies in learning how to utilize innovation across the organization.

Cons

The reporting and metrics could benefit from a visual update.

Pros

What I like the most is the introduction of new tools and features every year.

Cons

The software's inflexibility in website design is its least favorable aspect.