Non-Profit Organization Management, 11-50 employees
More than a year
“Easy to Use, Great Service”
Pros
ClickTime is highly user-friendly and can be customized to meet the specific needs of our organization.
Cons
One challenge we've faced as an organization is determining the different levels of access for regular users, managers and admins. However, we've found easy workarounds for this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 11-50 employees
More than a year
“Overall experience”
Pros
The ease of use in tracking time for the numerous projects is the best. As I have to do this so assistance of the software with this is essential for both me and the company. Additionally, the ability to quickly generate reports to check the number of hours spent on specific tasks for a project is incredibly helpful for future job estimates.
Cons
I haven't encountered any cons in my daily usage of this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 11-50 employees
More than a year
“Satisfied Longtime ClickTime User”
Pros
This application collects a vast amount of information while remaining simple for users to fill out. Managers have access to a variety of reports that allow them to view data by task, person, project, etc. The ability to export these reports and lists of projects or users into different formats such as HTML, PDF, or Excel is effortless. The Advanced Tools feature provides admins with ease in altering past data for corrections, such as adjusting incorrect tasks, hours, or projects.
Cons
Creating custom reports can become challenging. Managers have the ease and speed to select the most suitable preexisting report for their needs. However, it would be beneficial to have clearer and faster previews. I wish there was a user-friendly built-in feature to track projects on a budget-to-actual basis. Currently, we're exploring the Project Insights Tool, which meets many of our requirements but lacks certain features we need to make it truly useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Management Consulting, 11-50 employees
Less than a year
“Great Service and Time Saver”
Pros
ClickTime has made a significant impact on our company. It has simplified our time and cost tracking, making it easier to allocate resources effectively. It has greatly improved our overall operations. The reporting functionality is extensive and provides valuable data that helps in making informed business decisions.
Cons
The system's setup for client billing doesn't align with our business operations but we managed to find different ways.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 500+ employees
More than a year
“Lots of great features!”
Pros
This software is highly user-friendly for both usage and administration. The reporting features are excellent, offering extensive customization options and the ability to save steps. Setting up new users is easy, and training them is a breeze.
Cons
It was a bit costly and required significant effort to transition users out of the system (we had to pay per employee).
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
Less than a year
“Easy to use”
Pros
It's a straightforward and intuitive platform. I find it incredibly easy to use.
Cons
Currently, I don't feel that anything is missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 51-100 employees
More than a year
“IMS Review”
Pros
It's user-friendly, and my favorite feature is the monthly billable percentage display.
Cons
The only thing i wish to have is that I would like a copy-paste feature for a days timesheet. While the quick day button works when progressing to the next day, I've encountered issues when I've entered my timesheet on the wrong day and I would prefer to copy and paste it into the correct day instead of manually retyping everything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 51-100 employees
More than a year
“No one likes doing their timecards...”
Pros
Pulling reports is a breeze, with a wide variety of options available. It would be beneficial if companies could select specific reports they require and hide the ones they don't use.
Cons
For individuals who only need to input their hours, it should be easier to log in and add their time on a daily basis. How can we reduce the time it takes for users to input their hours? The website design feels outdated; updating the user experience through design and layout would be beneficial. Adding a one-click option to access the timecard directly would be helpful. Additionally, improving the process of revising a rejected timecard would be appreciated. The search function within the timecard should be more intuitive (e.g., recognizing "P&G" when written without spaces).
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Events Services, 500+ employees
More than a year
“Easy to use”
Pros
ClickTime is incredibly user-friendly for tracking time spent on programs. The task list makes it easy to specify the exact work I'm doing. The reporting tool is straightforward and offers numerous standard reporting options.
Cons
I initially thought using this tool would be time-consuming but I was pleasantly surprised that it was not.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
Less than a year
“Easy to manage, Easy to Administer”
Pros
The ability to easily manage my time and oversee staff timesheets from both the desktop and mobile app is fantastic. The accuracy it offers is highly valuable.
Cons
Sometimes the saved "cost centers" don't carry over to the following week...
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Semiconductors, 500+ employees
More than a year
“Feedback from user, weekly approve the timesheet.”
Pros
Sorting by the approver is a significant benefit and saves valuable time.
Cons
It would be helpful to receive summary reports as reminders to update or approve timesheets.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Public Relations and Communications, 101-500 employees
More than a year
“The Best I Have Used”
Pros
ClickTime is exceptional as it is accessible on my desktop, tablet and mobile devices. It makes timekeeping easy for me to. I like the dropdown menus, the ability to replicate a full day, and the convenient access to comprehensive analytics about my team and the entire organization.
Cons
It would be great to have a voice interface and a way to integrate the system with our accounting software, so I can control its powerful expense management features. However, these are minor concerns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 101-500 employees
More than a year
“It is easy to use, intuitive and helps us organize and locate the information easily”
Pros
It's a great software that greatly assists with monthly reports on client and staff productivity.
Cons
It should be possible to organize resource planning in alphabetical order.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Accounting, 1-10 employees
Less than 6 months
“ClickTime saves time & money”
Pros
Clicktime is packed with features and designed specifically for Nonprofits. It caters to Fund Sources, Programs, and tasks, aligning with accounting standards and software. Unlike other products that require workarounds, Clicktime streamlines the handling of Fund Sources and Programs. This tailored approach is a major advantage. Besides payroll, it also offers robust expense reporting. Both payroll and expense entry were a breeze for our staff. The approval routing features and accurate reporting have greatly enhanced management effectiveness, enabling us to complete grant reimbursement and performance reports effortlessly.
Cons
Clicktime lacks an interface to integrate with payroll and/or accounting software. Users don't have the option to personalize their pages with images or backgrounds.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Public Relations and Communications, 11-50 employees
More than a year
“ClickTime Review”
Pros
It fulfills the basic needs and is helpful for allocating time across teams.
Cons
It can be a bit confusing and not very intuitive.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Events Services, 51-100 employees
More than a year
“Thanks to Clicktime”
Pros
We rely on this software to generate reports that guide our team. Its assistance has been invaluable, and we are grateful for its usefulness.
Cons
It could be faster. Thank you for asking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
More than a year
“Easy to Use”
Pros
I can use it from any device, whether it's a laptop or a mobile phone.
Cons
There are some minor bugs here and there that could be addressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Primary/Secondary Education, 51-100 employees
More than a year
“Click Time Review”
Pros
Previously, my company relied on Excel Sheets for payroll submissions. ClickTime has streamlined the process, providing a more user-friendly and reliable alternative. I appreciate the ability to review and edit my own submissions as well as those of my staff in my supervisory role. Having expense sheets and weekly time sheets in one place is convenient. Uploading receipts for expense sheets is effortless. One of the standout features is that ClickTime worked with my company to customize options for therapy/educational purposes.
Cons
Occasionally, ClickTime deletes the administration notes which are key for our billing and customer service purposes. The search function within the service options is not user-friendly either. As a supervisor I would prefer the ability to edit timesheets without having to click on each day, as it takes a long time to load.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Non-Profit Organization Management, 1-10 employees
More than a year
“ClickTime Applicability for a Small Nonprofit”
Pros
ClickTime offers a practical and streamlined solution for managing staff and program budgets. The Reports feature, in particular, is extremely valuable for tracking and reporting on grants. We can generate reports for the entire grant project or break it down into specific jobs and projects, both in terms of staff time and associated expenses. The range of report options is extensive, and the system is easy to navigate. Recently, our organization upgraded and added the Insights feature to our ClickTime account. This addition provides more in-depth budget tracking and a convenient overview of all grants from a single screen in real time. It not only allows for more comprehensive analysis of specific budgets over the duration of a grant but also saves time by enabling quick financial check-ins between more detailed reports.
Cons
Regarding the Insights feature, the budget summaries and analysis don't include any associated expenses, so a separate report needs to be generated for a complete budget picture. While it adds an extra step, it's not a significant issue in relation to ClickTime's overall functionality. It presents a small opportunity for ClickTime to further improve this feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospitality, 500+ employees
More than a year
“have used Clicktime for 4 /12 years”
Pros
It's an effortless tool that I've been using for 4 1/2 years without any issues. It's incredibly user-friendly.
Cons
Nothing...I haven't experienced any issues. The tools ease of use is fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10